Employee Relations in the Global Era: Rights, Duties, and Stakeholders

This report comprehensively analyzes employee relations within the context of the Food for Thought restaurant, a vegetarian and vegan establishment in London. It begins by emphasizing the value and importance of employee relations, highlighting how effective management fosters a positive work environment, increases productivity, and reduces conflict. The report then delves into the fundamentals of employment law, including the Minimum Wage Act, Equality Act, Health and Safety Act, Discrimination Act, and Race Relations Act, demonstrating how these laws impact the organization. The core of the report examines the rights, duties, and obligations of both employers and employees, providing detailed tables that outline these responsibilities. A stakeholder analysis is conducted to assess the impact of employee relations on various parties, followed by an analysis of the positive and negative impacts of employee relations. The report concludes by summarizing key findings and emphasizing the importance of maintaining strong employee relations for organizational success. References are provided to support the analysis.

Employee Relations in
Global Era

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Explain the value and importance of employee relations in application to specific
organisational examples. .......................................................................................................3
P2 Explain the fundamentals of employment law that apply to specific organisational
examples.................................................................................................................................5
TASK 2............................................................................................................................................6
P3 Explain the different types of rights, duties and obligations an employer and employee has
within the workplace. ............................................................................................................6
P4 Determine appropriate advice relating to rights, duties and obligations of the employment
relationship for a range of given organisational.....................................................................9
TASK 3 .......................................................................................................................................10
P5 Conduct and complete a stakeholder analysis for a given organisation..........................10
TASK 4..........................................................................................................................................12
P6 Analyse the impact of both positive and negative employee relations on different
stakeholders..........................................................................................................................12
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................15

INTRODUCTION
Employee relations refers to the company's efforts to manage relationships between
employees and employers in the organisation. This creates a positive environment and motivates
staff to be dedicated towards their work in order to achieve organisational goals. In this report
chosen organisation is Food for Thought. It is a vegetarian and a vegan restaurant located at
Seven Dials district in London, (UK). This assignment includes various topics such as various
mechanisms for managing employment relationship and analysis of different types of rights,
duties and obligations an employer and employee has within the respective organisation. Along
with this it also includes stakeholders role to support employment relationship and advantage and
disadvantage of employees relationship.
TASK 1
P1 Explain the value and importance of employee relations in application to specific
organisational examples.
Employee Relations refers to the efforts of the company to manage and develop proper
relationship between employers and employees at respective organisation. Their should be fair
treatment of employees which motivates them to perform effectively and achieve organisational
goals. In every organisation employee relations is the most important as it leads to proper and
successful operations of business. Management should maintain effective and healthy
relationship between employee and employer in order to enhance moral of employees which in
turn increases productivity of organisation (Frone and Trinidad, 2012). Food for thought
conducts strong employee relations through which they are able to avoid conflicts among the
employees and maintains a healthy atmosphere in the organisation. As the respective
organisation is a restaurant, manager should conduct fair treatment among employees so that
they becomes loyal and work effectively towards the organisation and increase its productivity.
In order to maintain effective relationships among employees, respective organisation should
conduct various activities such as -

 Appreciate the employees for good performance- When the employees are rewarded
for high performance, it makes them motivated to perform better as well as maintains
good relationships with other employees in the respective organisation.
 Encourage work life balance- Respective organisation should make balance between
the work allocated to perform as well as time for other aspects of life. This would reduce
conflict among the employees and maintain effective relations in the organisation.
 Communicate clear vision and mission statement to the staff- Employees should be
well aware with vision and mission of respective organisation. This would allow to them
to behave and work properly and maintains proper relationship among employees.
Importance of employee relations
Food for Thought should maintain effective employee relations in order tov gain benefit
out of this. It is described as follows-
 Effective employee relations increase moral of the individual to perform effectively and
achieves organisational goals.
 Effective relations among the employee creates a positive work place environment and
make the employees work happily and productively.
 It reduces the problem of absenteeism at the work place and maintains profitability of
organisation.
 It avoids conflict among the individuals and therefore makes them motivated to perform
effectively.
Their are various solutions to make effective relations among the employees in context of
specific organisational example-
 For enhancing productivity in Food For Thought- In order to enhance productivity,
effective employee relation among the employees should be maintained. This increases
the motivation and the satisfaction level of employees which makes them dedicated
towards their work and increases productivity. Employees of the respective organisation
feels happy and satisfied and treat their customer's well, thereby increasing productivity
and goodwill of the company (García‐Cabrera and García‐Barba Hernández, 2014.).
 Avoid problem and Reduce conflicts- In order to reduce conflict at work place,
respective organisation should maintain positive and friendly environment at the work
place. Managers of Food for Thought treat their all employees equally and ensure that no

discrimination is exist among them. This makes them happy and avoid the chances of
conflicts and maintains effective relationships in the organisation.
Along with this, there are various other solutions which helps to maintain effective
relationships in the organisation such as increase in employees moral and loyalty towards
business by providing proper rewards and recognition as well as proper delegation of work helps
in maintaining effective relations of employees in the organisation.
P2 Explain the fundamentals of employment law that apply to specific organisational examples
Employment law is a broad concept which includes right, responsibility and obligations
of employees and employer within the organisation. In order to maintain positive environment at
Food for thought there should be no discrimination among the employees. Their are various
employment law that is followed by Food for Thought which are described below-
 Minimum wage act- This act is established in United kingdom and every company has
implemented at their work place. According to this laws wages of employees depends on
their ability and age. minimum wage an employees get are £7.83 per hour for those
workers whose age is above 25, staff's aged between 21 to 24 get £7.38 per hour and
£5.90 per hour are fixed for individuals aged 18 to 20. Respective organisation follow
this act in order to provide proper wages to their employee's and workers(Hameed,
Ramzan and Zubair, 2014). This act will ensure that Food for thought hotel wuill provide
appropriate wages to its employees.
 Equality act- This act came under regulation in year 2010 by the parliament of United
kingdom. Main purpose of this act is reduce and minimise discrimination among
employees on the basis of age, gender, income and provide equal treatment to all its
employees. Managers of Food for Thought should treat all the employees equally and
reduce discrimination among employees which helps in reducing conflicts. on the
adoption of this act, employees at Food for Thought feel happy and satisfied with their
work and serve the customers well.
 Health and safety act- This act comes into action in the year 1974 and it includes
obligations regarding proper health, safety and welfare of employees at work place.
Manager of Food for thought ensure effective training to its employees so that they
enable to perform better as well as conducts regular maintenance of equipments at the
restaurant which the employees will be using at the organisation. This will help the

respective business to take care of health and safety of its employees and ensure to
provide them safe workplace. This act ensures Food for Thought to take care of the health
and safety of employees and provides hazardous free work place environment.
 Discrimination Act- This act protects people against discrimination of employees at
workplace. It makes the people free from unequal treatment within the Food for Thought
organisation. Employees should not be discriminated on the basis of age. Disability and
gender. This act ensures Food for thought to provide proper and fair treatment to its
employees and this enhances the employees to increase their productivity level.
 Race relationship act- This act addresses the issues related to racial discrimination on the
basis of colours, race, ethnic or national origins. When employees at Food for thought are
discriminated on the basis of their colours or race greatly dissatisfies them and will affect
efficiency in their work. Therefore Food for thought should ensure that employees should
be discriminated on the basis of race and mangers at respective restaurant should provide
fair treatment to all its employees and makes them highly satisfied.
TASK 2
P3 Explain the different types of rights, duties and obligations an employer and employee has
within the workplace.
Their are various rights, duties and obligation of employees and employer within the
respective organisation (Hogg, 2012). Employees are assigned different duties and rights to
conduct their business operations properly. This will help the respective organisation to maintain
positive and and a healthy environment. Certain rights, duties and obligations of the employers
and employee are discussed below-
Employer-
Rights Duties Obligation
 It is right and
responsibility of
employer to take care
of health and safety at
the work place. This
will ensure proper
 It is duty of employer
to delegate work
according to employees
ability and skills. This
will enhance in better
performance of work
 It is the obligation of
employer to
compensate employees
according to their high
performance. This will
motivate the employees

safety at the work
place.
 Ensures proper
maintenance of
equipments which are
provided to the
employees. This
ensures that employees
work effectively
towards attaining
organisational goals.
 Proper hiring of the
employees who can
perform effectively in
the respective
organisation.
 Conduct proper
training sessions for
the employees
according to the needs
and requirements. This
will help employee to
work their task without
any problems.
 It is right of employer
to expect loyalty from
their staffs towards
their work. They have
right to promote
employees who wok
effectively.
and effectively
achieving goals.
 It is the duty of the
employer to provide
basic facilities at work
place such as wash
rooms, lockers , first
aid etc. This facility
will take care of its
employees in a
effective manner.
 Ensure the safety of
equipments and
machines in their
control. It is the duty of
the employer at Food
for thought to provides
training to its
employees regarding
the use of equipments.
 It is duty of employers
at Food For thought to
develop the abilities of
the employees by
providing certain
training and guidance
which enable them to
perform their work in a
proper manner
(Jaafreh,and Al-
abedalla, 2012.).
at Food for Thought to
perform with great
dedication towards
earning more rewards.
 It is obligation of
employer to have
appropriate health and
safety facilities for its
employees so that
employees feels safe in
performing job and to
avoid the risk exposure
at the restaurant.
 It is major obligation of
employer to provide
leaves in effective
manner. This would
avoid absenteeism at
the work place and
would increase
productivity of the
employee.
 Employers have an
obligation to maintain
records of employees
performance which
helps in compensation
and promotion of
employees. This
motivates the
employees to perform

 It is also duty of
employer to maintain
effective employees
relationship in order to
increase productivity.
effectively by learning
more incentives and
rewards.
Employee-
Rights Duties Obligation
 Employees of an
organisation have right
to be treated equally in
the organisation
irrespective of any
discrimination.
 It is right of employee
to receive fair
remuneration according
to the wages act and
entitled to receive
overtime pay if they
work more than
standard hours of work.
 It is right of employees
to get prior 1 month
notice before
dismissing. This will
assist in proper
searching of another
job within the notice
period.
 It is the duty of the
employee to maintain
positive relationships
with other co-
employees in order to
avoid conflicts and
misunderstandings. It
will create harmonious
environment at the
work place.
 It is duty of employees
to not share any
confidential
information or data of
organisation to outside
public.
 It is the duty of the
employee to obey rules
and regulations
perform effectively to
achieve goals of
organisation.
 Employees have a
major obligation to
work according to the
rules, regulations and
policies of the
company. This will
allow them to work
according to ethics and
value of the Food for
Thought restaurant.
 It is the obligation of
employees to take care
care of health and
safety while using
equipments at the work
place and avoid any
risk to their health and
life.
 They must also take
care of health and
safety of other workers
or co-workers and

 It is the right of the
employee to ask for
better health care and
safety facilities at the
work place to
determine proper and
smooth functioning of
business activities.
 It is the duty of the
employees in
respective organisation
to complete their task
within specified time
period and serve the
customers well
(Long,Peruma and
Ajagbe, 2012.).
creates a congenial
work place
environment,
 It is the obligation of
the employee to work
in such a way that
enables organisation to
achieve goals and
objectives. Employees
should work in a group
harmony towards the
realisation of personal
and organisational
goals.
Psychological contract are the set of promises or expectations which is exchanged
between the parties in employment relationship. These parties are the employers, employees,
managers within the organisation who promises to work effectively and maintain effective
relation within the respective organisation. Effective working helps in maintaining good
employee relation within the cited firm.
P4 Determine appropriate advice relating to rights, duties and obligations of the employment
relationship for a range of given organisational
In order to maintain effective relationship it is essential for the company to consider
various aspects. It includes various legal laws, economic stability and social concerns. Change in
any of such factors will directly impact job employment. Therefore it is advisable for the
managers of Food for Thought Restaurant to provide satisfaction to its employees related to job.
This would help them by implementing rights and duties for employees and employers which
would be beneficial for them to work accordingly at the work place. It also helps in creating
positive environment at the work place by treating all the employees equally without any

discrimination. By concerning on laws such as minimum wages act, health and safety act it
enables the respective organisation to conduct their business operations effectively.
It is advisable to the management team of Food For Thought to give clear guidance and
training to all its employees regarding their rights and duties which they have perform at the
work place. Managers of the respective organisation should give clear and timely instructions to
its employees regarding task they have to perform within the organisation and also advice them
to perform their obligations towards the company effectively to maintain effective employee
relation which leads to avoidance of problems and conflicts. (Maure and Chapman, 2013).
Apart from this, by providing information related to ethical rules and regulations it helps
the employees within the organisation to perform their work ethically. As in the respective
restaurant its employees belong to different culture which would create problem for employees
to work in multi- cultural environment and creates conflicts among them. This creates a negative
image of the company. Therefore it is advisable to the management of Food for thought to
develop some HR practices at their work place by engaging workers in team work or by
conducting training sessions which enhances their motivation to provide best services to its
customer. It also makes them clear on their roles and responsibilities which they need to perform
at the work place. This would help in improving relationships among the staff members and they
can perform their duties and responsibilities more effectively. For example in the respective
organisation when the employees started working unproductively and doesn't fulfils customer
demands. This leads to loss of share of market for the respective restaurant. Here the employers
should monitor the performance of employees and develops some HR practices which helps
them to perform its operations ethically and maintains effective relation in the organisation.
TASK 3
P5 Conduct and complete a stakeholder analysis for a given organisation
Stake holder analysis- Stakeholder can be an individual or teams who are from within
and outside the organisation and can affect and support the operations of the business. It is very
essential for the company conduct analysis of its stakeholder which is described below-
 Identify your stakeholders- Their are various stakeholders for Food for Thought
Company which includes customers, suppliers, government, employers and employees.

Company should communicate with them in order to provide services according to its
demand. It develops an effective employees relation within the organisation.
 Prioritize stakeholders- Company should make list of stakeholders and classify them
according to their power and interest. This helps them to provide services accordingly
and makes an effective relationship in the organisation.
 Understand your stakeholders- Respective company should analyse how the
stakeholders feel about the services offered by them as well as when they are happy it
creates positive environment at the work place. Otherwise certain actions are taken to
understand and fulfil their demands.
Their are various types of stakeholders in the organisation such as customers, employees,
employers, government and many more stakeholders. Stake holders for Food for thought
organisations greatly helps in supporting positive employment relationships within the
organisation (Mowday, Porte and Steers, 2013).
Determine positive employee relationships- Stake holders within the organisation such
as employees and the employers greatly contribute in maintaining effective relationships among
the employees. Such as when they are clear with their roles and responsibilities regarding their
work at work place which assist in maintaining effective relationships at work place. It helps the
organisation to enhance its productivity level and with context to respective organisation it helps
in enhancing its goodwill in the market. When the employee's are being treated equally by their
employers, this help in avoidance of conflicts and assist in maintaining effective relationship
among the staff members at the work place. Moreover when the employers of the respective
organisation analyses the need and requirement of training its work force and provide them
appropriate training, then it makes the employee dedicated towards their work and improves
relationship among the staff members at the work place.
External stakeholders such as customers and government greatly helps in maintaining
effective relationship among the employees in the respective organisation such as when the Food
for the thought company identifies their customer needs and provide services accordingly which
allows hem to fulfil their organisational objective of increased sales.. It makes the customers
satisfied as well resolve conflicts among the employee and the employers at the work place and
maintains effective relationship among them. When the respective organisation works according
to government rules and regulations and conducts its business operations ethically it helps the

business to maintain effective relationship among the staff and greatly motivates them to perform
properly (Odhong, and Omolo, 2014).
Effective relationship management- Stakeholder within or outside the organisation
greatly helps in maintaining effective relationship management. It ensures that respective
organisation has a clear vision towards their business operations and identify and implement
strategies which help the employee to wok accordingly and reduce the level of risk and conflicts
within the organisation and helps in effective relationship management between the organisation
and the stakeholders.
TASK 4
P6 Analyse the impact of both positive and negative employee relations on different
stakeholders.
Their are different stakeholders which affects employees relationship in the organisation
in both positive and negative manner. In context to Food for Thought company effect of
different stakeholders on employees relations are given below-
Employee's- Employees are those persons or the individual in the organisations who
work and give their best efforts to achieve goals and objectives in appropriate manner. The
employees get affected by employee relation at Food for Thought, in both manner which are
explain below-
 Positive-If Food for Thought maintains effective employees relation it will leads to
increase in productivity of business as the employee feel motivated and becomes
dedicated towards their work (Ouimet, and Zarutskie, 2014).
 Negative- If the Food for Thought doesn't maintain strong employee relations it will lead
to conflict among staff members and they did not feel motivated and connected towards
respective company and the productivity level will decrease.
Employer's- Employers are the individuals in the organisation who have a proper control
over its employees and makes effective decisions for their subordinates and organisation.
 Positive- If the employer of the respective company is able to maintain effective
relationship it will help them to motivate and satisfy employees which in turn helps in
reducing wastage of resources and time.