Employee Relations in Global Era: A Detailed Report and Analysis

This report delves into the intricacies of employee relations within a global context, specifically using Pollen Street Social as a case study. It begins by highlighting the value and importance of employee relations, emphasizing the principles that contribute to a positive work environment. The report then explores the fundamentals of employment law, including key acts like the Equality Act, Employment Rights Act, Health and Safety Act, Minimum Wage Act, and Data Protection Act. It provides a detailed analysis of the rights, duties, and obligations of both employers and employees. The report further examines stakeholder analysis, assessing the impact of both positive and negative employee relations on various stakeholders. The report provides advice related to rights, duties, and obligations of the employment relationship. The report concludes by summarizing the key findings and implications of effective employee relations management in fostering a productive and harmonious workplace.

Employee Relations in Global
Era

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 The value and importance of employee relations..............................................................3
P2. The fundamentals of employment law.............................................................................4
TASK 2............................................................................................................................................6
P3: The different types of rights, duties and obligations an employer and employee............6
P4: Advice relating to rights, duties and obligations of the employment relationship...........7
TASK 3............................................................................................................................................8
P5 Conduct stakeholder analysis............................................................................................8
TASK 4............................................................................................................................................9
P6 Impact of both positive and negative employee relations on different stakeholders........9
CONCLUSION..............................................................................................................................11
.......................................................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Employees relation refers to relationship of an individual which they share at a
workplace. Relationship can be of certain type which is warm, so-so or bad and it can formed
between employees, employer, superiors and between co workers. For maintaining appropriate
working environment in an organisation employers has to maintain effective relation with their
employees (Anitha, 2014). Organisation taken for this assignment is Pollen Street Social which
is situated in Mayfair, London, United Kingdom. They divide their menu in various sections
such as A La Carte, Lunch menu, Tasting Menu, Vegan, Vegetarian, Wine list, Cocktails and
Desserts. Topics covered in this assignment are principles of employees relations, rights, duties
and obligation of employees and employer and related advice. Along with this, it explain role of
different stakeholders and positive and negative impact of employees relation on stakeholders.
TASK 1
P1 The value and importance of employee relations
Principles of Employees Relation
For maintaining effective employees relation in an organisation a management has to
follow some of major principles. These principles are generally developed by HR Manager of an
organisation which help them in providing secure and safe working surrounding to staffs. By
developing effective employees relation HR manger able to reduce conflict situation, treat
everyone equal, motivate employees and many other. So HR manager of Pollen Street Social
should develop principles by considering HR policies which help them in maintaining working
environment in appropriate manner.
Concept of Employees Relation
This refers to efforts of an organisation which they put in maintaining relationship
between employers and employees. An organisation which provide effective employees relation
activities they able to give equal and fair treatment to their staffs which help them in motivating
them and develop feeling of connection towards jobs or work (Carter and et. al., 2013). The
respective company develop employees relation through which they treat their employees in
appropriate manner and so conduct work in proper way. HR manager of Pollen Street Social
develop rules and regulation for both employers and employees which help them in maintaining
employees relation and reducing situation of discrimination.

Positive value of employee relations
Maintaining effective employees relation result in positive outcome because by it
employees feel motivated and happy due to which they conduct their work in appropriate and
effective manner. This also help in fulfilling goal and objective in proper manner. Positive values
of employees relation in respect of Pollen Street Social are mention below:-
Increase productivity- If a employer of an organization have positive relation with their
employees, colleges and seniors they able to conduct work or task into smart and efficient
manner (Conway and et. al., 2016). Employees feel connected towards workplace which
motivated them in completing their work with full efforts. This leads to increase in productivity
of employees and profitability of organisation. Employer of respective company motivate their
employees by using various ways like giving reward, appraisal etc. which leads to enhancement
in employees productivity.
Enhance Motivation- If an organisation develop employees relation in an organisation
in effective manner they will able to motivate their staff in effective manner. Such as in an
organisation employees are facing issues like discrimination, overtime and many other so their
employer develop rules and regulation regarding issues and problems. This will motivate
employees and they feel valuable for an organization.
Impact of Negative employees relation
When an organisation not maintain effective employees relation they may face various
issues and problems. This will take place at work-place due to various reasons like bad behaviour
of manager, discrimination at work-place, authority not listen staff problems and issues and
many others. Reason for developing negative impact which can be face by respective company if
they didn't maintain effective employees relations are mention below:-
Lack of training- If employer of an organisation not provide appropriate training and
development to employees, staff not able to perform their work in appropriate manner
(Crisóstomo and Freire, 2015). Which leads to high wastage, delay in completion of work,
conflict, accidents and many others. So the employer of Pollen Street Social design training and
development activities for employees according to requirement.
P2. The fundamentals of employment law
In an organisation employment laws are develop for the welfare of staff working at
particular workplace and it is essential for every organisation to develop and follow employment

law which is create by government. These law defend staff from various major issues which may
affect their performance such as unsafe work condition, discrimination, salary issue and many
others. To protect employees from these major issues government of United Kingdom develop
various employment law and rules. Some major of them which is adopted by management of
Pollen Street Social are:-
Equality Act- This legal protection Act which is develop by parliament of United
Kingdom in year 2010 and its major aim is to protect employees from getting discriminated at
workplace and at huge society (Forth and et. al., 2013). It is essential for every organisation to
develop equality act at their work-place so that they protect their employees in appropriate
manner. In an organisation discrimination is major issue which is done on basis of gender,
colour, age, marriage, disability, race, religions, values and many other. The HR manager of
Pollen Street Social adopt equality Act which help them in protecting rights of employees at
workplace. They also develop punishment for those who do discrimination or bad behaviour to
others.
Employment Rights Act- This law is passed in United Kingdom at year 1996. It is a
type of written contract or information which is provided by employer to their employee when
they appointed at particular company. The given document contain all necessary information and
terms related to employment, duties and rights and it must be provided to employee within the
activities related to Employees Welfare two working months. Management of Pollen Street
Social adopt and implement Employment rights Act for their employees. According to law
respective company give letter or document to their employees within 1 month which contain all
information related to rights and work.
Health and Safety Act- It is develop in year 1947. This law is related to health and
safety of employees within an organisation. This law contain all information related to task or
duties of employees and employer and how they will perform particular task in effective manner
(Gill and Meyer, 2013). This law is mainly for construction sector, restaurant, building and many
other. The respective company is dealing in hotel and restaurant sector so it is essential for them
to adopt this rule and conduct work process accordingly. According to law employer of
restaurant train their workers before giving them task.
Minimum wage Act- It is established in year 1998 for deciding minimum wage for a
employees within an organisation at United Kingdom. According to government from 1st April it

was £7.83 per hours for a staff who is above age of 25, £7.38 for those whose age is between 21
to 24. along with this for 18 to 20 age group staff it is £5.90. In context of respective hotel their
manager decide salary of there staff according to respective act. Due to which they able to reduce
conflict and conduct work in effective manner.
Data protection Act- This act is develop by government of United Kingdom in year
1998, which major aim is to protect data and information of employees, customers or clients in
effective and appropriate manner. Respective hotel adopt Data protection Act in order to protect
data and information of there customers and clients who visit at Pollen Street Social and fill there
form or feedback. Along with this respective hotel also protect there employees data who are
working there. For this they adopt various software and techniques, they also develop rules and
regulation in order to protect data.
TASK 2
P3: The different types of rights, duties and obligations an employer and employee
In an organisation both employer and employees are essential and it is responsibility of
management to develop relationship between them so that everyone able to conduct their work in
appropriate manner (Greenhaus, Peng and Allen, 2012). Employer is an individual who recruit
employees, offer wages, train employees, get work done form others in effective manner in order
to achieve goal and objective. Whereas employees is a person who follow instruction of their
employer and give their full efforts in order to complete work in effective manner. At workplace
both employer and employees has different rights, duties and obligations which they follow for
attaining goal and objectives. Some major rights, duties and obligations of superior and
subordinates at Pollen Street Social are mentioned below:-
Rights of employer and employees-
Employer Employees
Employers of respective company have right to
hire employees which is accurate for vacant
position.
Employees of Pollen Street Social have right
to get fair and equal wage and treatment
according to situation and position.

In Pollen Street Social employers has right to
develop standard for particular job or task.
In respective company subordinates has right
to join trade union of they want.
In respective company employer can dismiss
and promote their employees according to
situation.
It is right of employees in respective company
to get appropriate and safe working conduction
(Gupta and Kumar, 2012).
Duties of employer and employees-
Employer Employees
In Pollen Street Social core duty of employer
is to provide safety and healthy working
environment to employees.
It is duty of employees to follow health and
safety instruction which is provided by
employers or trainers.
It is duty of employer to listen and understand
issues and problems of employees and provide
appropriate solution respectively.
It is duty of employer to cooperate with their
employers so that they able to conduct their
duties in appropriate manner according to law
and rules.
In respective company it is duty of employer to
design training and development programmes
for employees according to requirement.
In respective company employee's duty is to
take care of goods and equipments which
Pollen Street Social provided to them.
Obligations of employer and employees-
Employer Employees
The major obligation of employer in respective
company is to check and ensure holidays or
leave which is going to provide to employees.
It is obligation of Pollen Street Social
employees to conduct their work and duties
according to rules and instructions.

It is major obligation of Pollen Street Social
employers to be loyal and dedicated toward
their organization and duties (Jennings,
McCarthy and Undy, 2017).
In respective company it is obligation of
employees to follow rules, regulation and
policies of their organisation in effective
manner.
P4: Advice relating to rights, duties and obligations of the employment relationship
Maintaining effective relation between employer and employees help an organisation in
achieving goal and objective in effective and efficient manner. When a business company
conduct appropriate employees relation they able to motivate and satisfy employees in effective
manner (Men and Stacks, 2013). If staff feel motivated they conduct their work in proper manner
which leads to their productivity as well as company profitability. Their are various activities a
company adopt for effective employees relation, some major of them which respective company
can adopt are they train their employees according to requirement. Along with this they can
organize motivational session and activities, they develop rulers and laws related to duties, they
can ask for feedback from employees and many more.
The manager of Pollen Street Social can develop various rules and policies for both
employer and employees so that they work accordingly and effectively. For major issues like
conflict they should develop rules such as employer of respective company first understand
issues and problems of employees and then develop solutions accordingly. They can also
conduct meeting with staff on weekly basis to discuss problems and issues of employees and
resolve it on prior basis. Along with this, they must develop rules and policies related to
discrimination and to protect rights of staff in appropriate manner.
Through effective obligation, rules and duties respective company able to conduct work
in effective and appropriate manner that leads to increaser in their productivity. This will also
increase profitability and market share of Pollen Street Social at market place. It is also essential
of management to develop and maintain policies, obligations and rights in appropriate way so
that they conduct their work in proper manner. Along with this they also able to reduce wastage
and usage of funds in done in proper ways.

TASK 3
P5 Conduct stakeholder analysis
Stakeholder refers to an individual, group or an organisation which has some interest or
concern in particular company or project. These persons can be affected or can affect an
organisation decisions, actions, goal and objective. Stakeholders can be internal or external
peoples (Men, 2012). Their are various type of stakeholders such as customers, employees,
directors, creditors, governments, owners, suppliers, trade unions and many others. These all
peoples have both positive or negative impact on an organisation and not every stakeholder are
same or equal. The stakeholder of a company generally interested in succession of a project or
organisation. Some of major stakeholder of Pollen Street Social are describe below:-
 Employees- It refers to a person or an individual who is working in an organization and
help them in achieving goal and objective. Employees of respective company play as
major role of stakeholder because by them respective company able attain their goal and
objective in effective manner. Pollen Street Social make policies and procedure according
to which employees work accordingly and effective manner in attain goal.
 Suppliers- It refers to a person or group of persons who provide raw materials or
essential product to the company so that they can conduct their manufacturing or
production process in effective manner. So respective company make healthy relation
with their suppliers so that they provide appropriate good or products at effective price so
that they achieve goal in effective manner.
 Owner- Owner of a business is consider as first stakeholder because they contribute
equity and capital and have major interest in running business in effective manner. So
owner of Pollen Street Social invest capital or fund in their business so that business
operation and function will conduct in effective manner. Respective company owner and
manager effectively communicate with their employees so that they fell motivated and
conduct their work in appropriate manner.
 Customers- Customers of a business play a major role in succession of a company
(Morris, 2012). So it is responsibility of an organisation to develop products and services
according to customers by which they fell connected toward company. In context of
Pollen Street Social their management develop menu of their restaurant according to the
customers demand.

 Press and Media- For purpose of advertising every organisation has to face press and
media and they also play major role in promoting business in both negative or positive
form. So managers of Pollen Street Social develop effective relation with press and media
by which they promote their business in positive manner. Through which customers get
attracted and visit their restaurant.
So managers of Pollen Street Social develop strategies and plan according to need and
demand of their stakeholders so they help in enhancing business in effective and appropriate
manner.
TASK 4
P6 Impact of both positive and negative employee relations on different stakeholders
Employees relation status of an organisation impact on different stakeholder in positive
and negative manner (Welch, 2012). In context of Pollen Street Social impact of employees
relation are describe below:-
Managing Conflict-
Conflict management refers to process by which conflict is handle and resolve effectively
and efficiently. Manager of every organisation must identify conflict in proper manner so that
they can develop solution according to problems. Arising conflict at workplace is normal
because employees come from different part of country and they share different believe, nature,
values etc. which leads to conflict and argument. Conflict can be result in good or bad it total
depend upon situation and outcome. In respective company conflict is result in both manner
positive and some time negative.
how negative relationship influence employees relation- Increase in employees turnover: If respective company not maintain effective employees
relation, they not able to motivate them which leads to increase in employees turnover
(Wilkinson and et. al., 2014). Situation of employees turnover arise when employees feel
demotivated, not satisfied with working environment, employer behaviour is not good
and so on.
 Less job satisfaction: When there is low employees relation it will leads to less job
satisfaction among employees (Anitha, 2014). If Pollen Street Social restaurant not

develop appropriate relationship with employees employees feel less motivated, less
connected toward company and less job satisfaction.
So employer or superior of an organisation develop strategies and plan which help them
in developing effective relationship among employees and employer. By this they plan various
activities like providing appropriate training session according to requirement, assign work
according to skills and ability. Along with this, they develop activities like rewarding and
appraising employees for good work, promote them, enhance responsibilities and many others.
how positive relationship influence employees relation- Increase productivity: If an organisation conduct employees relation activities in
effective manner it will leads to employees satisfaction and motivation (Gill and Meyer,
2013). Which leads to enhance in productivity of employees. In context of Pollen Street
Social they maintain appropriate employees relation in their restaurant which help in
motivating employees in effective manner. Along with this, it enhance employees
productivity and reduce turnover ratio of staffs.
 Enhance employees commitment: When an organisation maintain appropriate and
effective employees relation in an organisation. It will leads to employees satisfaction
and loyalty towards company. So when Pollen Street Social do activities related to
employees relation they able to enhance staff commitment, towards their work and
restaurant. Their employees feel motivated and satisfied so they enjoy their work and
conduct it in appropriate manner.
So it is essential for the respective restaurant to maintain effective employees relation so
that their employees feel connected toward their work and workplace. It is beneficial for both
employer as well as employees. Employees able to conduct their work in more appropriate
manner which leads to their productivity. Whereas when employer conduct effective employees
relation they able to achieve their goal and objective in effective manner.
Employees Welfare-
It refers to the activities which is conduct by an organisation to develop and maintain
healthy and safety working environment for employees at a workplace. Through this employers
able to motivate and satisfy employees. Which leads to staff satisfaction and they able to conduct
their work in appropriate manner. Employees welfare is also known as fringe benefits and
services which is provided by an organization to their employees (Men, 2012). Some of major

activities which is conducted by Pollen Street Social to do employees welfare are they maintain
effective and clean working environment. Along with this they develop safety measures for
employees, ask for feedback, provide rest room and reading room facilities and many others. \
Shareholders-
It refers to an individual or group of individual who hold shares or stock in a particular
organization. They have rights in decision making process of with in a company. They also have
rights to sell their share to an other person in order to earn money. They consider as a part of an
organisation's profit and shares. Positive impact of shares holders on employees relation is that
by this Pollen Street Social able to gain more funds or capital from shareholders due to which
employees can get there salary on time as well as effectively. But it also have negative impact
such as if respective hotel face loss and shareholders say to cut off job to balance funds which
affect employees relations.
CONCLUSION
From above discussed point it can be conclude that in every organisation their should be
effective relationship between employers and employees so that business operation and functions
will conduct in smooth manner. Employees relation is important and valuable for every
organisation. Their are various fundamentals law which is develop by government so that
business operation and activities will conduct in appropriate manner. Their are different duties,
rights and obligation which employer and employees play in an organisation. In a company there
are number of stakeholder such as consumers, employees, press etc. which play essential role in
succession of business. Employees relation in an organisation influence stakeholder in positive
and negative manner.