Exploring Employee Relations, Law, Engagement at Morrisons Retailing

This report provides a comprehensive analysis of employee relations within Morrisons, a UK-based retailing company. It covers the value and importance of employee relations in improving the work environment, reducing workplace conflicts, and increasing productivity and profitability. The report als...Read More

Employee Relations

Table of Contents
Introduction......................................................................................................................................3
TASK 1............................................................................................................................................3
P1 Value and importance of employee relations.........................................................................3
P2 Fundamental of employment law...........................................................................................4
M1 Importance of employee relations in terms of improving business outcomes......................5
TASK 2............................................................................................................................................5
P3 Different types of rights, duties and obligations an employer and employee have within the
workplace.....................................................................................................................................5
P4 Provide advice relating to rights, duties and obligations of the employment relationship.....7
M2 Evaluate the psychological contract and support for employee work life balance in relation
to rights, duties and obligations of the employment relationship................................................9
D1 Explore various mechanisms for managing employment relationship................................10
TASK 3..........................................................................................................................................10
P5 Analysis of ways in which engagement and contribution of stakeholder supports
improvement in employee relations...........................................................................................10
M3 Interest and perspectives of different stakeholders in supporting positive employee
relations......................................................................................................................................11
TASK 4..........................................................................................................................................12
P6 Positive and negative impact of employee relations............................................................12
M4 How both positive and negative employee relationship can affect employee engagement,
motivation and performance......................................................................................................13
D2 Recommendations on role of stakeholder and broader impact of employment relationship
...................................................................................................................................................13
Conclusion.....................................................................................................................................14
References......................................................................................................................................14

Introduction
An employee relation refers to the relationship between employees with another employee as
well as the relationship between an employee and their manager or management team. It is
essential for every company to maintain their employee relations well which will further help
them to improve their productivity and profitability (Samwel, 2018). Good employee relations
further help companies to maintain good working environment where employees get motivated
to perform best for the organisation. Morrison is a retailing company in UK which sell food
products and household products to their targeted customers. It was founded in 1899 by William
Morrison and it is headquartered in Bradford, UK. The following report will covers value and
importance of employee relations, fundamentals of employment law, and different types of
rights, duties and obligations of the employment relationship. This report also covers stakeholder
engagement and contribution and the impact of both positive and negative employee relation at
workplace.
TASK 1
P1 Value and importance of employee relations
It is very important for a company to maintain good employee relations between their
management team and their employee’s team. The importance of employee relations in context
of Morrison is given below-
Helps to improve work environment- In context of Morrison, the good employee relations
between their employees will help to develop good working environment which further help to
motivate employees to work effectively and efficiently for the organisation to achieve their
organisation goal (Ali, Lei and Wei, 2018).
Reduces the chance of workplace conflicts- another importance of good employee relations is
that it help to mitigate the chances of conflict occurrence. In context of Morrison, their
employees work with each other effectively and help each other if required. Secondly, their
management team take their employee’s suggestions in decision making process which will
further help to reduce the chances of conflicts.
Increase in overall productivity and profitability- In context of Morrison, their good
employee relations will help their employees to focus more upon their work and responsibilities
which are assigned to them and due to their good relations with each other they are becoming

successful to achieve their targets before due date. Hence, when all employees perform their
work on time then this will help the company to improve their productivity and when
productivity get improved then profit for the organisation automatically increased. This will
further help them to develop high brand reputation in the market.
P2 Fundamental of employment law
There are various kind of employment laws in UK to protect the rights of employees at
workplace and few of the employment laws are mentioned below-
The Health and Safety Act at Workplace, 1974- This law is related to safety at workplace
where each employer is required to provide safe and secure working environment to their
employees (Poon, 2019). In case of manufacturing area, employer must provide safety kit to their
employees like helmet, leather gloves and many others. In context of Morrison, their employees
makes sure that their each employee will be protected from personal injury at workplace and
they are given medical kit so that in case they get any minor injury then they will treat it well.
Secondly, their every employee is provided health insurance and free dental insurance.
Working Time Regulation, 1998- This law states that employees in UK have the right to take
28 days paid leaves within a year for their personal matters or official matters. This could be the
reason for break from work or to limit their long working hours. This law will help Morrison to
maintain good relationship with their employees. In context of Morrison, their employer makes
sure that their employees will not gain any working burden and in case they required leave for
their relaxation then their employers allow their employees to take paid leaves.
Equality Act, 2010- This law help employees to get treated well at their workplace on the basis
of their gender, skin colour, race, age and many others (Bulińska-Stangrecka and Bagieńska,
2021). In context of Morrison, they are having huge amount of working employees and they are
belongs to different religion, age, having different skin tone and many others and they work
together. There is no discrimination at their workplace. In case they felt that their employer or
any employee is discriminating with them then they are allowed to file a complaint case in police
stations.
M1 Importance of employee relations in terms of improving business outcomes
Employee relations are most important factor for the growth of an organisation. It plays an
important role in increasing employee’s performance which further helps company to develop
their productivity and profitability. For example, a company is focusing to maintain the good

relations within their organisation and ask employees to work together will no conflicts. Here,
employees will focus to complete their given task as soon as possible and in case any employee
face any issue to complete their task then other employees will help them to make it complete
and explain that employee that how they can perform it next time. This will help to achieve
organisational goal as soon as possible and reduce their organisational conflicts.
TASK 2
P3 Different types of rights, duties and obligations an employer and employee have within the
workplace
Different types of rights for employer-
 To hire employees according to their skills and requirements of organisation. In context
of Morrison, their employers are having rights to hire new employees according to the
requirement of organisation (Kaushik and Guleria, 2019).
 It is the right of employer to ask questions to their employees in case employees are
unable to complete their assigned task on time or did not perform effectively for
organisational growth. In context of Morrison, their employer are given right to measure
the performance of their employees and ask questions for their recorded performance.
 It is also the right of an employer to fire out any employee with appropriate official
reason in case their employees did not perform well in the company or create unnecessary
conflicts in the organisation. In context of Morrison, their employer’s are given rights to
remove those workers from organisation which are not performing well even after
training.
Different types of rights for employees-
 It is the right of employee that they can ask safe working environment for working. In
context of Morrison, they have given this right to their employees that they can question
their employer or management team about having safe working conditions (Wang and
Seifert, 2021). In case they are working in manufacturing department then they have right
to ask for safety kit like helmets, leather gloves and many others. In case their employer
refuses to provide this then they can complaint for this situation to their higher authority
or judiciary of UK.

 It is also the right of employees to get to know all information related to their job and
assigned task which they have to do in organisation at the time of hiring. In case any
employee asks questions to clarify their doubts about their job then employer have to
make it clear as soon as possible.
 It is the right of employee to take minimum wages and leaves which was mentioned in
the employment law of UK. In context of Morrison, their employees have the right to
take minimum wage rate for their work and take at least 28 days paid leaves from their
employer (Karadas and Karatepe, 2019).
Duties of employer-
 It is the duty of employer to conduct fair recruitment and selection process and hire
employees on the basis of their skills and talents and not on the basis of their favouritism.
In context of Morrison, their employers are given duty to hire those employees only
which are having appropriate skills and talents to perform their vacant job.
 It is also the duty of employer to check whether their employees are having safe and
secure working environment or not. They are responsible to provide safety kit to their
employees. In context of Morrison, their employer’s duty is to check whether their
employees have wear helmets and leather gloves or not while working with huge
packaging machines of their products.
Duties of employees-
 It is the duty of employee to work within the organisation with the main aim of
organisational profit (Walmsley and et. al., 2018). Their every productive activity must
help company for their growth. In context of Morrison, their employees have the duty to
analyse which are productive activities and which are unproductive activities. Then they
are required to eliminate those unproductive activities and focus on productive activities
and help organisation to grow well.
 It is also the duty of an employee to provide effective and fair report to their employer. In
context of Morrison, their employees are responsible for providing effective and fair
report to their employer. They are not allowed to represent false or manipulative reports
in front of management team.
Obligations for employer-

 Employer are require to assign the work to employee according to the contract of
employment with is exchanged between them. An employer is not allowed to misconduct
any employee and hire them for different job roles and responsibilities and assign them
different work which is not related to their job agreement.
 Employer is also required to allot those resources and materials which are required by
their employees to perform their job effectively. In context of Morrison, in case their
worker need an updated computer to perform their task effectively then it is essential for
their employer to mitigate their issue and provide them new system and software to
perform their task effectively.
Obligation of employees-
 To follow the instructions of employer according to the employment contract and the
overall rules and regulations of their company (McCormack and et. al., 2018). In context
of Morrison, their employees are required to follow the instructions of their employer
which will help them to learn how they are going to perform their job.
 To report for their work always in better mental and physical condition. It essential for
every employee that they will only represent their working report when they are
physically and mentally fit. In case an employee is ill by health and get stress then they
are not allowed to represent their report in front of their management team. It is not only
bad for them but it will provide negative impact to overall organisation.
P4 Provide advice relating to rights, duties and obligations of the employment relationship
In context of Morrison, few of the advices are made related to their rights, duties and obligations
to employer and employees to build good employee relationship and these advices are given
below-
Advice for rights of employer-
 It is advised to employer of Morrison to analyse their rights as an employer and try to
follow them effectively without conducting any unfair practice in their organisation
(Williams and Bezeredi, 2018). It is advised that they must aware them self about their all
rights and order their employees according to available rights which they have.
 It is also advised to Morrison’s employer that they must focus more upon their employees
safety because this in the most important factor which will help them to build good
employee relations. When their employees will provide more focus on providing secure

working environment to their employees then their employees will build a good respect
for them and obey their orders.
Advices for the rights of employees-
 It is advised to the employees of Morrison that they can ask for having safety kit to their
employer in a polite voice. This will help to maintain good relations between their
employers and them.
 It is also advised for the employees to ask for additional payment in case of extra working
hour. Hence, they are required to read their employment agreement effectively and in
case their agreement law states that they are given extra wages for extra working hours
then they must ask in return of their efforts and extra work (Larasati and Martono, 2020).
In case their agreement did not mention any information related to extra working hours
then they must question their employer in case they ask them to work for extra.
Advices for duties for employer-
 It is advised to employer of Morrison to check by them self and ask their employees on
regular basis whether they require any additional requirement for performing their job or
not. In case they found lack of resources then they must order additional resources as
soon as possible. For example, their employees need updated software for billing
counters then their employers must help them to provide them updated system.
 It is also advised to their employer that they must check that their new joiners are having
proper training in the organisation or not. For this, they must consult to new joiners only
and ask them weather they face any difficulty in getting training or not. In case any
difficulty or obstacle is found then it is the duty of employer to mitigate it as soon as
possible.
Advices for duties for employees-
 It is advised to employees of Morrison that they must respect their senior authority and be
polite and loyal toward them. in case their employer ask for self report then it is the duty
of employee to provide fair and true self record without making changes and focusing to
add more strengths even which they do not have (Fahed-Sreih, 2020).
 It is also advised to employees that they must arrive at working place on time and leave
the office and went home on time to maintain proper disciple at workplace. It is the duty

of employees to come at office and work for organisational benefit and not for their
personal benefit.
Advices for obligations for employers-
 It is advised to the employer of Morrison that they must aware them self for the new laws
and regulations which is implemented by their country. Some of the organisations follow
old laws and regulations which are modified and this is not a good practice by an
employer. Hence, it is advised for employer to analyse which law gets modified and
aware their employees about the new law as well as follows them effectively.
 It is also advised to employer that they must assign work to employees after discussing
with their trainers to analyse what are their strong area of work (Jena, Pradhan and
Panigrahy, 2018). In case they provide them work according to their specialization then
they will easily do them without much instructions or supervision. Hence, employer is
supposed to ask with trainers because they train these employees and they are well aware
about their strengths and weaknesses.
Advices for obligations for employees-
 It is advised to employees of Morrison to listen the instructions of their employees and
management team carefully and obey them. In case they are unable to understand the
institutions of their employer’s well then they are advised to ask it again to make the
instruction clear to mitigate conflicts and mistakes at workplace.
 It is also advised to employees that they must check the relevancy of information by them
self instead of believing any wrong humour at official place. In case they heard any
information about management team which is related to specific employee then it is
advised that the employee must communicate to their management team and clear the
message which they heard from their surroundings.
M2 Evaluate the psychological contract and support for employee work life balance in relation to
rights, duties and obligations of the employment relationship
It is effective for companies to focus on psychological factors like motivation, influencing and
few others in their organisation to manage their employee relations. For example, when
employees and employer get motivated for performing their duties well then they will try to
further perform another duty also in a proper and effective manner. In case any employee get
appreciated for their duties and rights then they will get motivated to perform more better duties

within the organisation to get further appreciation (Maqueira, Bruque and Uhrin, 2019). On the
other hand, work life balance which includes having safe, secure and happy environment to work
also plays an important role in maintaining good relations between employees and employer. In
case employer provides safety kit to their employees then employees will feel that employer is
good and caring toward them. Hence, they will generate respectful behaviour toward their
employer and obey their instructions effectively. This will further help them to maintain good
employment relationships.
D1 Explore various mechanisms for managing employment relationship
In context to Morrison, their employer perform various practices to manage their employment
relationship and few of the practices are given below-
Listening the employees- They listen their employees that what they need in actual and what are
their demands. In case their needs and wants are common and easy to fulfil then employer will
fulfil them to satisfy their employees and build strong bond with them (Men, O’Neil and Ewing,
2020).
Providing them flexible working hours- In case of Morrison, they ask their employees for their
chosen shift to work in Morrison when they hire them. Hence, it’s upon employees that which
working shift they opt. This will help them to build good relations.
TASK 3
P5 Analysis of ways in which engagement and contribution of stakeholder supports
improvement in employee relations
Stakeholders are defined as a part which has it interests in the enterprise and is affected or
affects the business of the enterprise. The primary stakeholders of the company apart from
employees are the investors of the enterprise, government and target consumers of the company.
The involvement and contribution of each of these stakeholders helps enhance employment
relationship in a company. In context to the British retail giant, the company can ensure increase
in positive employee relations by increasing involvement and contribution of different
stakeholders. The positive impact of stakeholder contribution and involvement on employee
relations is analysed below in context of Morrisosn:
 Consumers: This is an important and essential stakeholder of an enterprise as the target
consumer base of the company dictates the daily functioning of the firm as all the

activities of the company are conducted to satisfy and retain consumers. Involvement and
contribution of consumers in the firm enhances employee relations as employees are able
to directly impact on the success of the company by making efforts to increase the
satisfaction of the company (Malek, Kline and DiPietro, 2018). In case of Morrison the
positive impact of the involvement of consumers on employment relations is that it helps
business firms increase employee consumer interaction which makes employees feel
responsible and valued. This enhances employee relations. The negative impact of
consumer involvement is that impolite consumers can also reduce employee satisfaction
and hinder employee relations if they are not trained to deal with such type of consumers.
 Investors: This stallholder supports the daily functioning of the company by providing
financial resources needed by the company. In case of Morrison the involvement and
contribution of the investors influences employee relation. The positive impact is that the
involvement of investors in activities related to well-being of employees and financing
employee benefit schemes enhances employee motivation, satisfaction and builds a
stronger employee and employer relationship. The negative impact of this type
involvement and contribution by investors sis that such contribution can also impact the
relations between employees and investors if they do not get desired returns in terms of
profitability.
 Government: The government authorities and institutions play an important role in
supporting maintenance of positive employee relations and business firm (Sharma, 2020).
In context of Morrison the guidelines provided by the government regarding employment
such as employment legislation helps the firm maintain an egalitarian workplace which
enhances employee relations. The negative impact of this stakeholder on employee
relations is that
M3 Interest and perspectives of different stakeholders in supporting positive employee relations
In case of the consumers the main interests they have in affecting employee relations at
Morrison is to gain effective consumer service. From their perspective the aim of influencing
employee relations at the company is to gain best products and services by interacting with the
company and employees. In case of the investors their aim in positively affecting employee
relations is to increase retention of talented employees to positively affect the productivity and

performance of the firm. The aim of government is to maintain lawful company functioning by
improving egalitarian workplace environment and employee relations.
TASK 4
P6 Positive and negative impact of employee relations
Positive impact of having good employee relation-
 In context of Morrison, they are having positive impact of having good employee
relations on overall productivity and profitability of their organisation. Their employees
and employer communicate well with each other solve each other doubts and make it
clear that what all instructions are given to employees and what all requests and
suggestions are given to employer from their employees for organisational growth
(Nwagbara, 2020). Good employee relation will help to understand both parties’ needs
and requirements work accordingly. Hence, when communication between employer and
employees are well managed and effectively done then they will perform their task
effectively and before due date. Hence, their overall productivity and profitability will get
increased.
 Good employee relations also impacts positive upon enhancing skill of their existing
employees and their confidence and motivation level. Having good relationship between
management team and employees will help employees to get appreciation for their good
performance which will further help to motivate employees to perform better for further
appreciation or awards (Krekel, Ward and De Neve, 2019). Employees enhance their
confidence level and able to share their ideas with management team for organisational
growth. In context of Morrison, their management team allow the participation of their
employees in decision making process which will further help to enhance confidence
within employees to provide good suggestions.
Negative impact of having bad employee relations-
 In case the organisation is having bad employee relations then their employees will waste
their time and efforts in their conflicts only. The organisation has to face various internal
issues in case of bad employee relations. Increase in conflicts will decline the efficiency
of their workers and provide various type of stress to employees and employer both. Due

to this they are unable to concentrate on their work and this will impact badly upon
overall productivity and profitability of organisation.
 In case of bad employee relations, employees will not take any instruction of employer
seriously and they will perform their work according to them which will further increase
the chance of mistakes in official works (George, 2018). Due to these mistakes employer
will fire out employees and organisational employee turnover rate will increase which is
not good for the company and their brand reputation in market. Such kind of bad relations
will increase misunderstandings between employees and employer and it may result
strike of employees which again impact badly upon organisational performance.
M4 How both positive and negative employee relationship can affect employee engagement,
motivation and performance
In case an organisation is having positive employee relationship where their employees
communicate well with each other and clear their doubts well then this will affect positive
employment engagement, employees will like to work effectively is they are given right and
clear instructions. They will also motivated and perform well to achieve overall organisational
objective. On the other hand, in case the employees and management team is having bad
employment relations then they will refuse to communicate well and the chance of conflicts will
increase which will demotivated employees to work better for the company and it further decline
overall performance.
D2 Recommendations on role of stakeholder and broader impact of employment relationship
a. It is recommended to various companies that they will allow the participation of their
employees to become stakeholder of the company and provide them few powers to make
decisions. This will help to build good relationship between employees and other senior
authorities of company.
b. It is also recommended to companies that they must analyse which factors will help them
to enhance their good relations between their employees and try to adopt those factors.
For example, reward system will help them to gain good employee relation then they
must perform it.
c. It is also recommended to company that they should try to enhance communication
activities within their organisation and make their environment positive by having few
fun games and activities on weekly basis.

Conclusion
It is concluded that having positive employee relation is most important for an organisation
because it will help to improve their productivity, profitability, brand reputation and many
others. There are various laws to promote good employment relationship. There are various
kinds of rights, duties and obligations for both employer and employee which will further help
them to maintain good relations with each other at workplace. Stakeholders also play an
important role in engaging employee performance and support positive employee relation. There
are both positive as well negative impacts of employee relations.
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