EBMT 6002 - Employee Relations & Productivity at Hilton Hotel, UK

This research project investigates the impact of employee relations on employee productivity at Hilton Hotel, UK. It begins by outlining the rationale and background, emphasizing the importance of employee relations in enhancing productivity and fostering a motivated work culture. The research aims to analyze this impact through objectives such as studying employee relations and productivity concepts, determining Hilton's strategies, and recommending improvements. Employing a qualitative research strategy with primary and secondary data collection methods, including surveys and literature reviews, the study explores relevant concepts and strategies. The literature review covers employee relations, productivity, and relevant strategies, referencing various authors and perspectives. Data is captured through primary surveys of Hilton employees and secondary data from articles and publications. The project concludes that Hilton is proactively enhancing employee relations to boost productivity, highlighting the positive impact of effective employee management on organizational success.

Summary of assessment
Student ID:
X
Module Title:
X
Module Code:
000TH
Assessment Number:
Assessment X.
Assessment Type:
X
Assessment Word Count:
X (Headers/Table of Content//List of Figures/Tables/Appendices/Disclaimer (x) & List of
References (x) Total x
X

Module Title: Business Research
Module Code: EBMT 6002
Assessment Number:
2
Study Mode:
Full-time
Assessment criteria
Suggested word 2500
Research Project
LO1, LO2
Suggested word 500
Power Point Presentation
10 minute
LO3
EBMT 6002, Business Research 2020/2021
Research Project Plan
(Proposal)
Produce a research proposal that clearly defines a research question or hypothesis supported by
a literature review. Your Research Project should include its aims, scope and objectives. LO1
After establishing project aims, objectives and timeframes based on your chosen theme. Carry
out small-scale research, information gathering and data collection to generate knowledge to
support the project. You must carry out quantitative OR qualitative research, primary; and
secondary research where you must consider costs, access and ethical
considerations. (Demonstrate further understanding of how to synthesize the relevant
conceptual and methodological techniques and apply them to a research specification.LO2)
Finally you will need to present your research findings in the second assignment.LO3
Please complete the following form

Title/Topic: Impact of employee relations on employee productivity: A study on
Hilton hotel, UK
Rationale/ Background: Employee relations have significant impact on employee productivity
parameters, where this further enables to form corporate structured
efficacy diversely. Hilton aims to form strong employee relations, by
forming the best employee development strategies diversely. The
research topic holds importance, as employee relations plays crucial role
for analysing employee working productivity informatively within
longer time period. Also with changing innovation in vision, employee
relations are competitively crucial for building a motivated working
culture. Based on employee relations management, new productivity
targets can be enhanced for strengthened functional rise inhospitality
services by Hilton for synchronizing higher employee engagement.
Introduction Employee relationship can be analysed as specific aspect between
employees and employers, where professional relationship management
in workplace plays crucial role. The recent research will be based on
employee relations management, specific aspects connected to
determined parameters in improving employee relations. Also research

will shed light on employee relations impact on employee productivity
goals, and Hilton new strategies for strengthening its employee relations
management diversely. Recent study will develop in depth findings on
employee relations impact on employee productivity goals, for
determining long term vision enhancement diversely within hospitality
management at Hilton.
Aim of the research To analyse the impact of employee relations on employee productivity:
A study on Hilton hotel, UK
Objectives of the research  To study concept of employee relations
 To analyse concept of employee productivity
 To determine strategies for employee relations adopted at Hilton
hotel
 To analyse impact of employee relations on employee
productivity at Hilton
 To recommend strategies for employee relation development in
improving productivity at Hilton
Research questions
Or
Hypothesise
 What is the concept of employee relations?
 What is the concept of employee productivity?
 What new strategies can be adopted in employee relations
adopted at Hilton?
 What is the impact of employee relations on employee
productivity at Hilton ?
 What new strategies can be recommended for improving
productivity ?
Research Strategy
Qualitative/Quantitative
Qualitative research is used to analyse people experience, interactions in
non-numerical data pattern where it is presented in theoretical format.
The qualitative research strategy will be undertaken in this research, as
employee relations impact on employee productivity will be analysed.
By using qualitative research, analysis will be developed in appropriate

manner where research findings will be presented in non-numerical
format.
Primary/ Secondary
Research
Primary data refers to first-hand data gathered from researcher self,
which is highly informative and accurate to present results in appropriate
manner. The secondary data on other hand is based on analysis where
findings are taken from already published articles on internet. For
present project, research will be undertaken by using primary and
secondary data where this will enable to develop findings in accurate
format. For primary research survey will be done, which will determine
direct responses for further analysis. In secondary research, online
articles and published research material will be evaluated to develop
accurate research.
Sources of Data Probability sampling refers to selection of sample size form specific
population, based on principles of randomization. Survey will be
undertaken by using probability sampling, where the respondents will be
employees of Hilton hotel. This will enable to get results recorded in un-
biased format, with higher level of reliability in findings. Sample size of
respondents will be 30, and also specific focus will be given to accuracy
aspect for developing research in authentic format.
Population and Sampling Probability sampling refers to selection of sample size form specific
population, based on principles of randomization. Survey will be
undertaken by using probability sampling, where the respondents will be
employees of Hilton hotel. This will enable to get results recorded in un-
biased format, with higher level of reliability in findings. Sample size of
respondents will be 30, and also specific focus will be given to accuracy
aspect for developing research in authentic format.
Data collection methods Primary data collection method will be based on survey, where
respondents will be employees from Hilton hotel. Questioner will be
formed to analyse responses findings, and generate results which will be
correlated to determine accurate research results. Secondary data

analysis will be done by using informative, transparent and viable
information from already resourced articles within internet.
Literature Review 800
words
The aim of conducting literature review will be based on analysing
research results relevant to particular study area in crux format, where it
enhances further accuracy within findings.
Concept of employee relation
As per the views of Alqudah Carballo-Penel and Ruzo-Sanmartín
(2022), concept of employee relations hold huge importance in recent
corporate sector functioning within hospitality sector. This can be
analysed that employee relations focuses on individual and collective
relationships within workplace, for increasing emphasis on relationship
development within team members. Employee relations management
also can be analysed as highly crucial concept where research by author
stresses focus on fact that, employee relations need to be dynamically
improvised. The management of employee relations, synchronizes
specific focus on fact that development of new motivation techniques
and brainstorming sessions enhances scope for higher motivated
workforce. Companies in recent time are taking best steps, for
developing employee relations within culture and investing on trainings
within workforce. Businesses within hospitality sector are also
responding to employee relation, where author in recent research has
developed stress on fact that leaders and managers need to prioritise
employee relations.
However another author Belousova, Breu and Kozhukha (2022),
has critically contrasted views where it specifies that employee relations
increases cost of new investments for company to be further developed
within workforce. The recent findings in research by author, also stresses
focus on fact that building motivated culture within corporate needs
strategic initiatives at workplace which can lead to uncertainty. Also,
building new HR strategies often takes huge times for costly new
initiatives which may be complicated for business to be adopted for
engaging towards higher corporate expertise expansion. Within recent
findings in study, further heads on profound focus on developed goals
for employee relations management.
Concept of employee productivity
As noted by Chen, Din and Li (2022), concept of employee
productivity holds huge importance within recent functioning parameter,
as business strategies and HR aims to invest on new employee
productivity goals within longer time frame. The research by author
stresses focus on fact that business vision, needs to be correlated towards
employee productivity management where strengthening focus on
building professional relationships is worked on. It can be also analysed
that employee productivity is increased positively, when within
corporate culture optimistic professionalism is developed. Evolving new

changes dynamically further has to be worked on, where employee
productivity has to be enhanced on rapidly for developing competitive
advancement. This can be also analysed that concept of employee
productivity strengthens rise on professional business culture
functioning, adopting the best business expertise for higher developed
growth. Employee productivity has been found to be also one of the
most innovative aspect, where research explains that management has to
be synchronized for gaining working benchmarks rapidly evolved .
On other hand another author Farndale and et.al, (2022),
critically contrasted statement where employee productivity
management within hospitality may be time taking concept for
strengthening working business culture. It strengthens focus on fact that
companies have huge capital uncertainty and rapid changes at risk,
where this may hamper if employee relations are not developed actively.
Author in recent findings within study, has developed findings where
employee productivity is evolved by producing new extended business
goals within longer time run.
Determining strategies for employee relations
As noted b Kumah, (2022), adopting conducive workplace
environment at workplace, and regularly adopting creative work
strategies by developing brainstorming sessions will enhance new
employee relations development. Conducting new collaborative
activities, will operatively expand new recognition and working
commitment among employees diversely for extended cor prorate
efficacy. Research by author has been found to be fruitful, where
developing new training sessions will functionally enhance new vision
for employee relations within hospitality companies.
However another author Kumah, Yaokuma and Buabeng-Andoh
(2022), has critically shed light on contrasting fact where working
towards employee productivity holds huge time taken investments, high
risk of uncertainty procedures and functional vision expansion as per
keen new business targets. This may hamper HR functioning if strategies
adopted are not properly implemented and employee relations are not
developed within systematic manner.
Analysing impact of employee relations on employee productivity
As per the views of Moring (2022), author stresses focus on fact
that impact of employee relations on employee productivity parameters
holds huge significance within recent aspects in hospitality companies. It
can be analysed that employee productivity has significant impact from
employee relations within corporate sector functioning, where setting
best employee development strategies hold huge significance. Research
in recent study by author also specifies focus on fact that employee
relations have to be authentically worked on by HR managers, where it
strengthens workforce commitment onto larger levels systematically.
New companies strategies adopted enhances functional stability to be
worked on dynamically, where hospitality workplace goals need to be
further redefined with changing business environment. Impact of

employee relations on employee productivity, has high positive impact
on new ideas' generation aptitude fundamentally within longer time
period. The workforce management stresses focus on fact that, building
new employee relations specifically signifies determined key business
goals within developed competent results.
Data Capture Data has been utilized by researching on primary as well as secondary
research findings, where both methods have been adopted for critical
functional research developed in proper format. The recent findings will
be developed by implementing primary data as well as secondary data
within research, for attaining qualitative informative data. The primary
data has been attained by conducting survey, where Hilton employee are
respondents for gaining results in relation to employee relations.
Secondary data on other hand, has been attained from utilizing articles,
and published sources from viable findings. The data has been sourced
from informative websites, where focus has been developed on
transparency factor along with accurate measures on gaining effective
information.
Conclusions From the above analysed aspects developed in report, it can be
concluded that Hilton has been taking effective steps for strengthening
new scale efficacy in employee relations development for increasing
productivity. Employee relations, has significant impact on employee
productivity paradigms where it also has further engaged on towards
productive working vision. This further has been found to be also
fundamentally dynamic, where new HR Goals for keen optimized
growth opens up scope for employee management. Hilton has been
taking best steps for hospitality strategies to be enhanced on profoundly
for strengthened long term optimum functional stability (Phuong and Le
Ha, 2022).
The analysis done in research within recent study, also signifies
that management within HR department at Hilton has been taking best
steps forward for gaining committed workforce. Also summarized
findings done in recent study has concluded that developed analysis
done in functional aspects, specified that employee relations plays keen
role of making huge productive growth increase. Hilton as one of the
best hospitality company has been functionally increasing new
investments in training, building conducive business place and

workforce development. Recent research also signifies that employees at
company are being given best steps for developing new techniques,
higher strategic growth pace and also develop huge competent learning
targets. Also, Hilton new strategies adopted in HR management has been
functionally found to be optimistically effective, for increased business
growth rapidly.
Recommendations Hilton hotel has huge scope for further new practical engagement and
HR growth strategies for employee relations enhancement, based on
fundamental growth strategies and keen motivated growth diversely.
This can be also analysed that below are some recommendations, which
can be implemented at Hilton, for more defined and competitive
employee relations growth more dynamically.
 Hilton HR managers by further investing on new training
sessions, will be enabling employee productivity to grow for
higher working vision actively based on productive working
vision profoundly. The company HR strategies by bringing new
hospitality sessions strategies, will be able to determine key
fundamentals strategically for harnessing competent vision
profoundly.
 The employee relations can be also further improvised by
monitoring new connective goals for extended determined
results, keeping feedbacks actively researched on among
employee management. Hilton by keeping track of employees
relations will be able to build responsive competitive workforce
growth culture competently and develop huge competencies
actively (Ward, 20310.

References Alqudah, I. H., Carballo-Penela, A. and Ruzo-Sanmartín, E., 2022.
High-performance human resource management practices and
readiness for change: An integrative model including
affective commitment, employees’ performance, and the
moderating role of hierarchy culture. European Research on
Management and Business Economics, 28(1), p.100177.
Belousova, A., Breus, E. and Kozhukhar, G., 2022. Perceptions of
Themselves and an Employee Being a Difficult
Communication Partner of Managers with Different
Managerial Styles. In XIV International Scientific Conference
“INTERAGROMASH 2021” (pp. 677-687). Springer, Cham.
Chen, C., Ding, X. and Li, J., 2022. Transformational Leadership and
Employee Job Satisfaction: The Mediating Role of Employee
Relations Climate and the Moderating Role of Subordinate
Gender. International Journal of Environmental Research
and Public Health, 19(1), p.233.
Farndale, E., and et.al, 2022. Accessing host country national talent in
emerging economies: A resource perspective review and
future research agenda. Journal of World Business, 57(1),
p.101256.
Kumah, P., 2022. The role of human resource management in enhancing
organizational information systems security. In Research
Anthology on Human Resource Practices for the Modern
Workforce (pp. 1251-1277). IGI Global.
Kumah, P., Yaokumah, W. and Buabeng-Andoh, C., 2022. Identifying
HRM practices for improving information security
performance: an importance-performance map analysis.
In Research Anthology on Business Aspects of
Cybersecurity (pp. 326-348). IGI Global.
Moring, A., 2022. Artificial Intelligence and Employee Motivation.
In AI on The Job (pp. 93-100). Springer, Berlin, Heidelberg.
Phuong, T. T. and Le Ha, N. T., 2022. KNOWLEDGE
MANAGEMENT, EMPLOYEE SATISFACTION,
EMPLOYEES LOYALTY AND JOB PERFORMANCE: A
PROPOSED STUDY. International Journal of Information,
Business and Management, 14(1), pp.1-16.
Ward, S. J., 2031. Introduction to Part I: Concepts and
Problems. Handbook of Global Media Ethics, p.1.

Time plan:
The time plan will enable to gain detailed analysis on time to be taken in all activities, and
analyse specific findings to be emerged in appropriate manner effectively.
Activities WEE
K 1
WEE
K 2
WEE
K 3
WEE
K 4
WEE
K 5
WEE
K 6
WEE
K 7
Researching and
finalizing topic
by getting
approval form
tutor
Setting aim,
objectives
Literature
review
Research

Methodology
Data analysis
Conclusion and
recommendation
s
Submission and
getting approval
from tutor