Employee Relations: Addressing Favoritism and Conflict in IT Firm

This report examines employee relations within a family-owned IT business experiencing staffing issues despite competitive salaries and recruitment. The report delves into two primary problems: favoritism in work allocation and conflict management deficiencies. It defines employee relations, highlighting its importance for productivity and long-term employee satisfaction. The analysis explores how favoritism, stemming from manager relationships, leads to lowered morale, resentment, high turnover, and stunted growth. It then addresses conflict management, distinguishing between individual and collective conflicts. The report provides an overview of conflict causes and types, including personality clashes and resource scarcity. The report concludes by offering potential solutions to address these issues, aiming to improve employee relations and overall organizational performance.