How Employee Relations Influence Stakeholder Behaviour at Walmart

This report delves into the critical role of employee relations within Walmart, examining how these relationships influence the behavior of various stakeholders. It begins by highlighting the value and importance of employee relations in an organizational context, emphasizing their impact on productivity, employee turnover, and overall company performance. The report then explores fundamental aspects of employment law, including discrimination, workplace safety, and flexible working hours, illustrating how these laws protect employee rights and obligations. A stakeholder analysis is conducted to identify and prioritize key stakeholders, such as investors, customers, and employees, and to understand their needs and influence. The report further discusses the impact of both positive and negative employee relations on stakeholder behavior and organizational outcomes, emphasizing the significance of fair treatment, safety, and open communication. Through an examination of Walmart's practices, the report provides insights into managing employee relations and fostering a positive and productive work environment.

How employee relations can
influence the behaviour of
different stakeholders

Contents
INTRODUCTION...........................................................................................................................1
TASK...............................................................................................................................................1
Value and importance of employees relations in organizational context....................................1
Different types of rights, duties and obligations an employer and employee.............................2
Complete a stakeholder analysis within the company.................................................................4
Impact of positive and negative employee relations....................................................................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Employee relation introduce to an organization's efforts to maintain strong relationship
employer and employee. Good relation with employees may provide healthy and fair treatment
to all the workforce so that they can highly committed towards the job roles. It is important for
company to maintain positive relation with their workers in order to make them loyal and
productive. In this regards, HR manager also play a crucial role in managing positive relation
with employees so that they can put their best efforts (Kang and Sung, 2017). As it also include
the behaviour of different stakeholders as they are the crucial for company in completing entire
functional activities in an effective way. Mainly, a stakeholders is the person who is directly
affected by organization. This is the reason that company is responsible for treating their
stakeholders effectively so that they support them in establishing positive brand image. Current
report is based on Walmart, is a famous American multinational retail company that operate their
chain of hypermarkets, grocery stores, discount department in over the world. The main focus of
this business organization to maintain better employee relation that influence the behaviour of
stakeholders. This report is going to explain the value and importance of employee relations
along with fundamentals of employment law.
TASK
Value and importance of employees relations in organizational context
Employee relation play a significant role in business organisation as it may assist in developing
positive and healthy working environment wherein each and every worker perform their task to
accomplishing their targets in stipulated time frame. In this, human resource manager also
responsible for managing employees working activities so that they can easily perform well and
also improve its efficiency level. Along with this, manager also encourage employees to share
their views with them. This will directly contribute in creating positive and healthy relation
among manager and employee as well. In addition of this, one of the main crucial factors that
either improves or spoils the relationship among employees. In business organization, employer
and employee relation is important for each and every individual who shares a value with his
senior and co-workers at the working area (Wu and et. Al., 2016). Furthermore, both employee
and employer are responsible for share a healthy relationship with each other that support in
improving their best performance. In context of Walmart, maintaining employee relation is
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crucial as it increase productivity level, reduce employee turnover, create healthy relation among
manager and employee, increase motivation level, develop healthy working environment, reduce
conflicts and many more. All these directly contributes in improving overall performance of
company and its employees as well.
Fundamental of employment law that apply to specific organisational examples.
There are various employment laws which help in protecting employees’ rights so that they
perform well and attain their target without facing any kind of issues. Mainly, it also covers all
rights and obligations within the employer and employee relationship within the company. As it
assists in reduce complexities among all the employees that support in improving employee
preformation at workplace. As there are some different laws that can be implement by company
in managing positive relation:
Discrimination: It is one of the effective laws that used by business organization in which they
provide equal opportunities to entire employees and also ensure that no one discriminate on the
basis of age, race, gender, culture at working area (Park and Levy, 2014). In this regard, Walmart
is also following this type of employment law that support in keeping them more satisfied with
their job roles and at the same time also retain them for longer period of time.
Workplace safety: This type of law is also crucial for company as it focus on providing
proper safety to each and every worker so that they work effectively and improve their efficiency
level. With safety rules employee get stressed and do their task activities along with pressure.
This may negatively impact over the company and its workers as well. This it is crucial for
Walmart to follow this regulation at working area so that entire workforce feel safe and secure at
the time of performing their job roles.
To improve organizational performance, it is crucial for manager to effectively
communicate with their staff member so that they can easily improve its efficiency level at
working area.
Different types of rights, duties and obligations an employer and employee
Every company has its own workplace so as to give productive results to the corporation. A
place of employment where both employee and employer work in order to get effective
outcomes (El Akremi and et. Al., 2018). Both employees and employer have their
responsibilities towards their company and to maintain this government has made certain rules
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and laws so that they can work under these regulations for positive results. Therefore, some of
the rights are stated below for better understanding:
Fair Treatment: In an organization, employers and employees both plays a crucial role for the
betterment of the company. According to the superiority, employers have control over their
employees to some context. Employers cannot use their powers for their personal entertainment
this can demotivate workers and can result in less productivity of employees (Farooq, Rupp and
Farooq, 2017).
1. Thus, proper and fair treatment should be provided to workers and there should be mutual
respect for each other. Walmart, should provide opportunities to its employees according
to their talents and commitment for the work they are doing. For example: Company
should shuffle their employees or freshers with the talented co-workers who are not only
experienced in their respective fields but also better in providing guidelines. Along with
this, superiors must also look no poor treatment and discrimination is being done.
2. Safety: In a company, safety is the prior concern of employees and corporation must
ensure better working environment is provided. Organisation must make sure that all the
machineries, systems etc., are safely installed. For example: Walmart, must have
workplace fire exits for evacuation of employees as well as customers during fire
emergency. Therefore, in the training process company must provide information
regarding precautions to be taken in backup.
3. Flexible working hours: Man is a workaholic but there should be a flexible working
hour so that more productive outcomes can be gained. Employer should be provided with
a benefit of choosing their shifts according to their comfort. As per the government rules
no employee can work for more than 42 hours a week. For example: Superiors of
Walmart should make sure that employer is not putting any kind of burden on employees
regarding their working hours beyond their capacity.
The Minimum Wages Acts: Whatever work a person does, it is important that they are provided
with minimum wages which is appropriate according to their work. Government of United
Kingdom has set a limit for the same (Adam Cobb, 2016).
4. They have set a minimum wage which is more than £5 an hour and this can be increased
if work is done over time. If any organisation denies to follow these rules than they might
face some serious problems such as shutdown of the respective company.
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Along with physical strength mental health also plays a crucial role for an individual. Companies
have certain psychological contract that defines the relationship between employee and employer
(De Roeck. and Maon, 2018). Therefore, corporation make contract according to the mutual
understanding and expectation such as pay scale, expectations, working hours etc., Like other
factors communication is the key element of a psychological contract because in a way it is being
delivered it can develop interest or vice versa. Through psychological contracts chaos and
misunderstanding can be avoided. For example: there are many companies in which managers
can misuse their powers and might turn the table upside down. Thus, this helps organisation in
having some control over activities. Important information can be regulated with employees in
quick time. Henceforth, psychological contract is important for both employee and employer in
order to safeguard breaches. This creates transparency between workers.
Good employee relation shows that positive outcomes of a company. This signifies that
co-workers shares a healthy relation with one another. Walmart, in their organisation must
develop better relations and along with this they should also be able to manage relations if they
are hampered. This can be understood with certain examples like when employee does not work
according to the criteria or norms and there is a change in working behavior than management
must come forward and ask issues they are facing. There can be many reasons related to this
such as excessive workload, peer pressure etc., henceforth, all these factors can be resolved
through continuous interaction and assigning them with greater responsibilities. This is help in
company as well as employees in changing his attitude towards activities.
Complete a stakeholder analysis within the company
Stakeholders, are someone who plays an important role in a company. Directly or indirectly they
can put an effect or can get effected by the business of a corporation. Some of the primary
stakeholders of a company can be its investors, customers, employees etc., For an organisation
there are two types of stakeholders internal and external based on the relationship they hold or
possess. For example: external stakeholders for Walmart can be their suppliers, creators,
customers and many more. Whereas in the category of internal stakeholders it can be staff
members, investors, managers etc,
Stakeholder analysis is a prominent technique with the help of which stakeholders of a
company can identify and analyse the needs of its corporation (Baker and et. Al., 2014).
Therefore, to understand this it is important that we know about project stakeholders because it is
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the project in which most of the stakeholders invest their money and time. Henceforth, to some
context project stakeholders can be linked with the process of stakeholder analysis for achieving
goals and objectives. Walmart company use stakeholder analysis techniques in order to identify
all the key parameters of external as well as internal stakeholders.
Process of Stakeholder analysis is used of the renowned companies so as to get their
projects done with the help of resources available. In a corporation like Walmart, with their
prominent stakeholder’s analysists such as managers, investors etc., assist them in developing
strategies for eradicating and solving different types of problems. Therefore, it becomes crucial
for the heads of a company to identify who are their prominent stakeholders and can provide
better outcomes.
Process of Stakeholder analysis holds certain steps so that it can be conducted smoothly
henceforth following steps are given below:
Step 1: Determining prominent stakeholders: This process can be started through
brainstorming because there are many names that come into the mind of a person and
entertaining all of them is not possible (De Roeck and Farooq, 2018). Thus, listing down the
names of people important for the corporation can make this easier. For example: Alliance
partners, lenders, consultants, trade associations etc.,
Step 2: Prioritising these Stakeholders: This is the second stage after the successful
completion of brainstorming. Important stakeholders can be categorised according to their
influential ability, interest and levels of participation. With the help of Power-Interest Grid
prioritization this can be understood in a better way:
1. High Power, High Interest: These are one of the crucial stakeholders, majorly
concern with the progress of projects. Thus, it is important that company always
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do their best to make them happy and gratified. People under this category should
managed closely.
2. High Power, Low Interest: Although these are the people who don’t show much
deep interest in company’s project but have to keep them satisfied by providing
information related to project.
3. Low Power, High Interest: People who come under this category needs adequate
information so that corporation can ensure that products which they are providing
are not creating issues. Henceforth, these kinds of people can help in doing detail
project analysis.
4. Low Power, Low Interest: These people are for monitoring but with excessive
communication process can they can lose interest in the project
Step 3: Establishing better Communication with each type of Stakeholders: This is
the last step and, in this company, has to deal with which stakeholder comes into which category
so that strategically planning and execution can be done for better outcomes. Henceforth,
priorities of these stakeholders are given much importance thus, better communication plan plays
an important role.
In an organisation, like Walmart relation of employees with different stakeholders can
give positive or negative results. Thus, while doing a business it is required that company put
some efforts to maintain a better relationship and this can be done through proper share and
support. With the pleasant working environment employees can feel motivated as a result
companies can experience an increase in productivity. Thus, rise in productivity can upsurge
profits therefore, helps in attracting more stakeholders. As a result, set goals and objectives can
be achieved in a speculated time period. This is one of the positive impact of employees for
developing better relations with stakeholders.
Stakeholder engagement plays an important role in a corporation and companies like
Walmart, use certain methods for better employment relation and these are as follows:
1. Communication: This one of the basic process that helps in engaging influential
stakeholders and employees. Gathering and sharing information can show the
interest of people involved in any kind of project. For example: Project manager
explaining the complete process of executing any plan for better results.
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Employees can develop “we feeling” with the company can give better ideas so as
to obtain effective results.
2. Proper Planning: In order to get effective outcomes planning plays a crucial
role. So, seniors of Walmart company must involve employees as well as
important stakeholders so that a better two-way conversation can be done. This
will help in developing better understanding between them. Therefore, opinions of
stakeholders can provide an insight which can turn out to be valuable for planning
and development process.
Managing Risks: In any business there are some risk factors which can hamper business
activities. Therefore, working together can assist corporation in minimising or dividing some of
the risks. Henceforth, there is a requirement of shared understanding for developing strategic and
better marketing planning.
Impact of positive and negative employee relations
In this changing scenario, workplace is evolving and in order to maintain employee’s
relationship companies are taking all the measures. This helps in improving bottom line because
when a corporation invest in employees’ interest than organisation gets better results in the form
of productive work, profits etc., therefore, it can be said that in order to run a business in an
effective manner it is important that workers are valued. Companies should not miss out
opportunities for motivating its employees. There can be many positive and negative impact if
company have good or bad relations with stakeholders whether internal or external.
Positive impact:
Improved Job Performance: It has been seen that people who remains highly motivated gives
better results if compared with those who are demotivated. In context with the employees of a
company this can assist organisation in making more profits (Newman, Nielsen and Miao, 2015)
For example: appraisal to sales person by the manager of Walmart can result in increase of sales.
By looking at the performance of the company, external stakeholders like investors can invest
more money for better profit shares.
1. Employees engagement: Equal participation is required in order to maintain positive
relationships. With stronger and better relationship, challenges and drawbacks can be
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faced effectively. For example: Stakeholders of Walmart, can provide training programs
other than the fields in which workers are expert. This is not only fill employees with
enthusiasm but will also help in developing strong relationship.
Negative Impact:
1. Conflicts: This is one of the common negative impact which every company faces while
running its business in an effective manner. There can be many instances when
employees can feel aloof or alienated at workplace and its consequences can give rise to
conflicts and tension. For example: biased nature towards a particular employee even
though he/she is not performing the task effectively. Therefore, stakeholders are required
to be monitored if any such kind of activities is being performed in the company or not.
These kinds of action can lead to have a negative impact on business as sales can get
down, losses can be face by company etc.,
CONCLUSION
From the above-mentioned report, it has been evaluated that employee relation play a crucial
role in business organization as it helps in improving workers productivity level and at the same
time also build positive working environment. As it also affects the behaviour of stakeholders
because they are the main part of company and give their involvement in organizational
activities. For this company also provide better training and development activities so that they
improve their performance and also develop positive and healthy working environment at
workplace.
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REFERENCES
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organizational corporate social responsibility practices on job performance and organizational
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Human Resource Management. 26(9). pp.1226-1242.
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