Analysing Employee Retention Strategies at Lost Society, London

This report examines employee retention strategies for Lost Society, a restaurant in London, aiming to analyze methods for enhancing overall productivity. The research includes an introduction outlining the research problem, aim, objectives, and questions, followed by a literature review exploring th...Read More

Research
Project

Table of Contents
Chapter 1: Introduction....................................................................................................................1
Introduction.................................................................................................................................1
Background.................................................................................................................................1
Research Problem........................................................................................................................1
Research Aim..............................................................................................................................2
Research Objectives....................................................................................................................2
Research Question.......................................................................................................................2
Research Purpose........................................................................................................................2
Scope of Research.......................................................................................................................2
Research Hypothesis...................................................................................................................3
Attributes of research work.........................................................................................................3
Rationale of topic........................................................................................................................3
Chapter Preview..........................................................................................................................3
Timescale....................................................................................................................................5
Chapter 2: Literature Review...........................................................................................................6
Chapter 3: Research Methodology...................................................................................................8
Research Design..........................................................................................................................8
Research Approach.....................................................................................................................8
Data Collection............................................................................................................................8
Chapter 4: Data Finding, Analysis and Discussion.......................................................................11
Chapter 5: Conclusion, Recommendations and Anticipated ........................................................17
Reflection..................................................................................................................................17
Limitations................................................................................................................................17
Recommendation.......................................................................................................................17
Conclusion.................................................................................................................................18
REFRENCES.................................................................................................................................19

Topic: “To analyse different methods of employee retention through which an organisation
can enhance their overall productivity”. A study on Lost Society
Chapter 1: Introduction
Introduction
Employees retention is define as an ability of a firm by which they able to retain their
employees for a long time duration. By this an organisation able to retain their skilled employees
and minimise turnover ratio which leads to positive environment. There are various methods of
human resource technology which are adopted by a company in order to retain employees such
as provide training, benefits, flexible working hours and many more (Mowday, Porter and Steers,
2013). Organization taken in this assignment is Lost Society which is operating at Batter sea,
London, United Kingdom. The respective restaurant is famous for quality cocktails, electric and
attractive decoration by mirror as well as plants. They serve variety of mouth watering dishes
and cocktails. The respective report is based on identifying various methods of employees
retention by which an organisation enhance its overall productivity. For identifying ways
respective restaurant conduct research and for that they gather data by adopting several methods
like questionnaire.
Background
Employees retention is describe as a method which is based on capabilities of a company
in order to retain their employees for a long duration. By this company able to develop positive
and effective working environment which encourage employees to conduct work properly so that
company able to attain its goal as well as objective properly. This can be done by a firm through
various ways such as providing benefits, training, motivation and many more. Lost Society is
running their business at London, United Kingdom. They offer variety of mouth watering food as
well as cocktail which attract customers. Along with this, the respective restaurant is situated by
roof and its decoration is done by plants as well as mirrors which attract service users.
Research Problem
Research problems is describe as an issues that a researcher face when they are
conducting any project or research on a specific topic. This issues can be related to funds, time
requirements, respondents of candidates, labour skills, limited resources and many others
(Anitha, 2014). These problems impact on outcome of project directly or indirectly. In respect of

this research, project manager of Lost Society face various problems such as less funds,
respondents are not responding properly, proper resources are not available and so on. This will
impact on outcome standard which is develop by researcher on respective topic.
Research Aim
“To analyse different methods of employee retention through which an organisation can
enhance their overall productivity”. A study on Lost Society
Research Objectives
 To identify the effectiveness of employee retention.
 To analyse various ways by which Lost Society Can retain their employees for a long
duration.
 To ascertain relationship among employee retention practices and productivity of a firm.
Research Question
 What are the effectiveness of employee retention ?
 What are the various ways by which Lost Society Can retain their employees for a long
duration ?
 What are the relationship among employee retention practices and productivity of a
firm ?
Research Purpose
It refers to requirement or objective for conducting research on a particular topic. The
major objective of conducting research on analysing different methods of employee retention
through which an organisation can enhance their overall productivity is that through this Lost
Society able to retain their employees. Along with this, they also able to determine appropriate
method through which they motivate employees and encourage them to stay in respective
restaurant for a long time duration (Feige and et.al., 2013). This will help them in enhancing
staffs productivity that leads to increment in productivity and market shares.
Scope of Research
Scope of research is determine as a scope through which project manager of a research
able to know effectiveness of their research. It is generally determine or analysis by adopting
three levels i.e. organizational, marketing and environmental. In context of Lost Society, their
researcher able to identify appropriate technique through which they can retain their employees

which leads to enhancement of productivity. This will also help respective restaurant to attain
their target properly and effectively so that they earn huge profitability.
Research Hypothesis
It is describe as a statement which is in systematic form that is based on experiences of
researcher on a particular topic of project (Hill and Alexander, 2017). In respect of Lost Society
they able to gather appropriate data and information which help in identifying effective method
through which respective restaurant retain their employees which help them in attaining goal.
Attributes of research work
It is describe as a method or technique which is adopted by a project manager of Lost
Society which help them in accomplish whole research in proper way and in given time duration.
Through this researcher of respective restaurant able to attain their objective and also able to
enhance their productivity.
Rationale of topic
Rationale of topic is describe as a technique which is adopted by a project manager of a
research which help them in achieving their target or goal. In context of Lost Society, by this
their researcher able to determine ways through which they can motivate and encourage their
employees to do work for a long time period. Through this they able to enhance their
productivity and market shares.
Chapter Preview
Project title
“To analyse different methods of employee retention through which an organisation can
enhance their overall productivity”. A study on Lost Society
Background
Employees retention refers to a situation which a company manager adopt various
techniques which help them in engaging employees for a long term (Patel and Conklin, 2012).
For this a firm conduct various things such as motivate employees, provide benefits, promotion
and many more. Through this an organisation able to maintain proper working environment
which help in enhance retention of employees and minimization of staffs turnover. Lost Society
id operating its business at Batter sea, London, United Kingdom. They offer numerous of mouth
watering foods and cocktails menu which attract customers.

Research Questions
 What are the effectiveness of employee retention ?
 What are the various ways by which Lost Society Can retain their employees for a long
duration ?
 What are the relationship among employee retention practices and productivity of a
firm ?
Research Objectives
 To identify the effectiveness of employee retention.
 To analyse various ways by which Lost Society Can retain their employees for a long
duration.
 To ascertain relationship among employee retention practices and productivity of a firm.
Research Methodology
Research methodology refers to various methods or techniques which are used by a
researcher in order to gather data, information and statistics on a particular topic on which
research is going to be conducted (Pakdil and Leonard, 2014). In respect of respective research,
project manger adopt qualitative method because through it they able to collect appropriate and
effective data. Along with this they also adopt primary method for which they prepare a
questionnaire so that they get appropriate respondent of audiences.
Resources
It refers to elements or resources which are used by a project manager in order to conduct
their researcher in effective manner. In respect of respective project resources which are required
by researcher are funds, skilled and experienced staffs, time and many more. Through these
resources researcher of respective research able to collect proper data and information which
help in attaining proper goal.
Time Duration
It refers to time duration which is required by researcher of project in order to complete
research in effective manner (North and et.al., 2013). In respect of respective research project
manger required approx 3 months for accomplishing research.
Timescale
Gantt Chart

A Gantt chart is kind of bar chart . Here a projects is devised into small components
which show the every activity with the proper timing (Drohomeretski and et.al., 2014). This
chart is also uses for evaluate the performance of a project. through Gantt chart a project find his
start and finish date. Gantt chart develop by Lost Society is given below:-

Work Breakdown Structure
Work break down structure in project management is designed for dividing the projects
into various smaller incompetents or it is a key projects (Phillips, 2012). These projects help the
organisation by divide a project into manageable section. Here a work break down structure's
elements are project, data, services and many other things.
Chapter 2: Literature Review
 What are the effectiveness of employee retention ?
According to Robert Half, 2018, employee retention is essential for every organisation because
through it they able to enhance productivity. It is term which is used to manage relationship
between employee and employee. Effective employee retention show the ability of employee
retention. There are some strategy to improve employee organisation's employee retention
(Effective Employee Retention Strategies, 2019). Like training and development is necessary for
the employees. It helps them to work effectively and also aware them with working culture.
Employee compensation includes salaries, health benefits, paid time off, retirement plans and
other benefits which is beneficial for the employees is also incur-age the motivation of employee
and also build a effective relationship with the organisation. Team celebrations like if an
employee of term and he purchase a new house or another good news then they should celebrate
with term. Threw dinner date or parties with the team members. Fostering teamwork is necessary
for achieving the goal of an organisation because with a team they achier there goal early. every

member of team give there individuals review related to the target. Changes in the environment
is necessary for the employees performance, throw all this employee can improve it's
performance.
 What are the various ways by which Lost Society Can retain their employees for a
long duration ?
As per the article given on Mitrefinch, 2018, there are various ways which are used by a an
organization in order to retain their employees for a long duration. This is so because through it
they able to enhance their productivity and profitability ratio. Effective ways of employees
relation are develop team activity because by it employees feel connected and motivated which
improve their productivity (HOW TO IMPROVE EMPLOYEE RELATIONS WITHIN YOUR
COMPANY?, 2019). Company must promote positive value because this will help them in
developing understanding of vision as well as mission which help in developing feel for
connectivity among the organisation that leads to employees retention. Along with this another
method of employees retention is motivate employees so that they conduct their work properly
and in effective manner that help company in enhancing employees performance. Company must
also develop proper opportunities for their staffs so that they feel appreciated which leads to
enhancement in their productivity. Through these methods or ways an organisation able motivate
their employees so that they can accomplish their work properly. This will directly as well as
indirectly help in increasing productivity and profitability of a company.
 What are the relationship among employee retention practices and productivity of a
firm ?
According to Daniel Eseme Gberevbie, 2008, employee retention practices and productive of an
organisation is directly effected on the growth of that organisation. It is true that when a
organisation looses there employees, it loose many things with that employee like performance
of that employee and the skills of that particular employees (Employee Retention Strategies And
Organizational Performance, 2019). this is the only thing which impact on quality of products,
services of organisation, productivity and other management related component. Employees
relationship with the organisation is also effected by the turnover of organisation. Employees
retention also provide a chance of long term employees. Other employees who is happy with
there also increase the productive of organisation through there performance. Increments also
necessary foe boost the performance of employees. Learning skills of the employees are also

save the cost of train and development. When an individual achieve a goal or compete his target,
it directly show that he achieve the target of an organisation. So these both are depends on each
other. They both affect the performance. Employees retention is important fore the customer
sanctification, promotion of productivity, employees and employer relationship, working
environment and many other things are improved by it (Bhasin, 2012).
Chapter 3: Research Methodology
Research Design
It is one of the effective method which is generally adopted by those researcher who
conduct their work on regular basis. Through this project manager of respective research able to
gather effective and appropriate information which help them in attaining objective.
Research Approach
It is determine as a technology that are related to diverse stage of conducting a project in
effective manner such as gathering data, conduct its evaluation and then interpretation which
help in gaining proper outcome. Through this project manager able to collect proper information
and data which leads to attainment of objective.
Data Collection
Qualitative Research
This research is depends on signified method. It is not depended on numericals because
in this they gather non numerical data. Basically this research is depends on human tendency,
emotions, characteristics, symbols, definitions of concepts, what is the meaning and not on its
numbers (Zeitlin and et.al., 2014). Focusing on only social and natural since. Individuals, culture
and society are the main focused are of this research. Secondary method is type of qualitative
research. All the information is already available in this research. There are no need to collect
any information because it is already collected by someone.
Quantitative Research
This research is uses for mathematical techniques. Through quantitative research an
organisation can collect the qualified data and find a result by the interest of population. Main
objective of the quantitative research is collect various opinions and views by a sample (Schwab,
2013). This research is used to recommend a final course of action for a effective outcome. In
this research can gather information by online survey, sampling method, telephonic interview

and questionnaires. This research is more explosive. It is depends on nature of data. It is mostly
uses for potential problem.
In order to conduct this research project manger adopt qualitative research method
because through it they able to collect proper data and information which leads to proper
outcome.
Primary Research
Primary data is collected by the researcher or can say that it is first time collected data by
an agency or individual for any analysis. Primary data is collected through conducting interviews
with respondent, survey , online survey (Bučiūnienė and Kazlauskaitė, 2012). Through the
primary data researcher can found quorate data which provide a effective result. High degree of
accuracy is an advantage of this data. It is a long process which consume a lot of money. This
data can collet through that person who is capable to talk with many persons. It is very difficult
to collect primary data. It is effective for personality development.
Secondary Research
Secondary data is that data which is already available. This is collected by someone and
use by other one. It also focus on social science. It also can say that primary data is used by
someone else. Secondary data is very easy to collect and it is also not very expensive. Through
this an individual save its time (Ross, 2017). This data is not more effective than primary data
because through this they cant found a effective outcome. Along with this in respective method
more focus is needed. This kind of data is uses in government sectors for a record.
For respective research researcher will use primary method for collecting data and for it
they develop questionnaire.
Sampling and sample size
For conducting this research project manager adopt random sampling method which help
them in selecting respondents for their research. Moreover project manager also select 30
respondents from total population from which they take respondents on questionnaire.
Questionnaire
Name:
Age:
Contact Number:
E- mail ID:

Q1. Dose employees retention help an organisation in development ?
 Yes
 No
Q2. What are the ways through which a company retain their employees ?
 Providing financial benefits
 Appraisals
 Providing job security
Q3. Does employees retention practices leads to positive outcome for a company ?
 Yes
 No
Q4. What are the factors which impact negatively on employees retention practices ?
 Working condition
 Work pressure
 Less Salary
Q5. Which R's (recognition, reward, respect) is more effective for enhancing employees
retention at workplace.
 Recognition
 Reward
 Respect
Q6. Does lack of employees retention results maximum turnover ratio ?
 Yes
 No
Q7. Is their any influence of culture, power and politics upon employees retention
practices?
 Agree
 Disagree
Q8. Does training and development practices are required in order to retain employees ?
 Yes
 No
Q9. Do you think Lost Society needs to pay maximum attention towards employees
retention practices in order to achieve their long term goal ?

 Agree
 Disagree
Q10. Any ideas for further modification
..........................................................................................................................................................
........................................................................................................................................................ .
Chapter 4: Data Finding, Analysis and Discussion
Theme 1: Employees retention help an organisation in development
Q1.Dose employees retention help an
organisation in development ?
Frequency
 Yes 25
 No 5
Interpretation: By analysing above graph for identifying dose employees retention help in
development of a company, according to 25 respondents retention of staffs leads to development
of a firm. Whereas in respect of other 5 peoples it will not impact on company's goal
achievement. So it is necessary for a company to develop practices which retain employees for a
long time.
Theme 2: Ways through which a company retain their employees
Q2. What are the ways through which a
company retain their employees ?
Frequency
 Providing financial benefits 10
25
5
Yes
No

 Appraisals 5
 Providing job security 15
Interpretation: According to graph it can be analysis that there are several ways which help a
company in retaining their staffs for a long period of time and according to different audiences
diverse factors are essential. In respect of 15 peoples peoples providing job satisfaction is
essential for retaining employees. Along with this in respect of 10 respondents providing
financial benefits and according to 5 audiences appraisals help them in retaining their employees.
Theme 3: Employees retention practices and positive outcome for a company
Q3.Does employees retention practices leads
to positive outcome for a company ?
Frequency
 Yes 20
 No 10
10
5
15 Providing financial benefits
Appraisals
Providing job security

Interpretation: As per the above graph it can be analysis that through employees retention
company able to gain positive outcome. This will be evaluate by response of 30 audiences i.e.
according to 20 respondents it will help company in gaining positive outcome whereas 10
respondents are not agree no this.
Theme 4: Factors which impact negatively on employees retention practices
Q4. What are the factors which impact
negatively on employees retention
practices ?
Frequency
 Working condition 12
 Work pressure 8
 Less Salary 10
20
10
Yes
No

Interpretation: By above graph it can be analysis that there are several factors which impact on
retention of employees negatively such as according to 12 respondents working condition, in
respect of 8 peoples work pressure and in context of 10 less salary will impact on retention of
employees. So it is necessary for a company to develop proper strategies so that they can avoid
these negative factors.
Theme 5: R's (recognition, reward, respect) is more effective for enhancing employees
retention
Q5. Which R's (recognition, reward,
respect) is more effective for enhancing
employees retention at workplace.
Frequency
 Recognition 10
 Reward 12
 Respect 8
12
8
10
Working condition
Work pressure
Less Salary

Interpretation: As per the above pie chart, it has been examined that 3R's which is recognition,
reward and respect, are effective for organisation. As per 30 respondent, 10 are in favour of
recognition, 12 are in favour of reward and rest 8 are in favour of respect. Hence, it determines
that organisation will be able to retain its employees if they provides rewards on basis of their
work which will act as a source of motivation for them.
Theme 6: Lack of employees retention results maximum turnover ratio
Q6.Does lack of employees retention results
maximum turnover ratio ?
Frequency
 Yes 25
 No 5
Interpretation:The above pie chart provides the analysis of turnover ratio due to lack of
employees retention. Among 30 respondent, 25 are in favour while others 5 are not. Therefore,
10
12
8
Recognition
Reward
Respect
25
5
Yes
No

this clearly depicts that lack of employees retention will maximise the turnover ratio of a
company.
Theme 7: Influence of culture, power and politics upon employees retention
Q7. Is their any influence of culture, power
and politics upon employees retention
practices?
Frequency
 Agree 12
 Disagree 18
Interpretation: From the above pie chart, it is clearly analysed that there is influence of culture,
power and politics upon employee retention. As per 30 respondent, 12 are agree while others 18
are disagree with it. This is because there are employees who are in habit to work according to
them without any pressure from top management .
Theme 8: Training and development practices are required in order to retain employees
Q8. Does training and development
practices are required in order to retain
employees ?
Frequency
 Yes 20
 No 10
12
18
Agree
Disagree

Interpretation: From above graphical representation, it has been examined that training and
development is necessary for employee retention. Out of 30 respondent, 20 are agree while other
10 are not. Therefore, proper training and development to employees will enhance their skills
and capabilities which will result in increase productivity of a firm.
Theme 9: Maximum attention towards employees retention practices
Q9. Do you think Lost Society needs to pay
maximum attention towards employees
retention practices in order to achieve their
long term goal ?
Frequency
 Agree 14
 Disagree 16
Interpretation: Through above graph it can be analysis that it is not essential for respective
company to pay maximum attention towards retention of employees for attaining long term
20
10
Yes
No
14
16 Agree
Disagree

benefit. This is so because according to 14 respondents they are agree on this that company need
to develop attention but according to 16 respondents they didn't need to provide attention on
practices for retaining employees.
Chapter 5: Conclusion, Recommendations and Anticipated
Reflection
Throughout of overall journey of this research. I faces many phase where some are
positive and some are totally negative. From this research I learn many things and these are also
improve my skills and personality. In this journey I communicate with number of people which
improve my communication skills and I feel so confident because of this. I finished my fear
related to communication like what people say about me and all things. Through this research. I
improve my knowledge related ton hospitality industry. All these things are also good for my
future. It is like a career opportunity for me in a very effective manner.
Limitations
There are various issues or limitation through which researcher of respective project go
through, some major of them are given below:-
 Time duration which are given and estimate by respective restaurant and researcher is
less due to they have to accomplish their work very fast that will directly and indirectly
impact on outcome.
 Respective restaurant researcher also face limitation in funding which will also impact on
other activities because they not able to adopt appropriate resources which they required
for conducting research.
 Along with this research also face issues related to respondents because there are several
respondents who didn't respond properly which impact on outcome of the research.
Recommendation
By analysing all the above situation there are several recommendation which are given by
researcher to Lost Society so that they can improve their employees retention activity that leads
to attainment of goal. Some major of them are given below:-
 The respective company must involve their employees in decision making process
process because through it staffs fell connected and retain at particular place for a long
time duration.

 Along with this company also need to appraise their employees so that they feel
important at workplace which encourage them to stay at particular place for a long time
as well as conduct work properly so that restaurant enhance their productivity.
Conclusion
By analysing above points it can be summaries that for every company it is necessary that
they must develop positive working environment so that they retain their employees for a long
time. This is so because through it they able to reduce employees turnover and increase
employees satisfaction. For this an organisation can adopt various methods such as provide
training, appraisal, growth opportunities, financial benefits and many more.

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measurement. Routledge.
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Schwab, D.P., 2013. Research methods for organizational studies. Psychology Press.
Bučiūnienė, I. and Kazlauskaitė, R., 2012. The linkage between HRM, CSR and performance
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Ross, J.E., 2017. Total quality management: Text, cases, and readings. Routledge.
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Laforet, S., 2013. Organizational innovation outcomes in SMEs: Effects of age, size, and
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Online
HOW TO IMPROVE EMPLOYEE RELATIONS WITHIN YOUR COMPANY?. 2019. [Online].
Available through:<https://mitrefinch.com/blog/improve-employee-relations-within-
company/>.