Factors Affecting Employee Retention and Performance: Hilton Hotel

This report investigates the factors influencing employee retention and its impact on organizational performance, specifically focusing on the Hilton Hotel. The study employs a qualitative research approach, utilizing questionnaires to gather data on employee turnover rates and their effects on overall performance. Key themes explored include the duration of employment, factors hindering job performance (such as frequent changes, strict regulations, inflexible hours, and poor wages), employee satisfaction with the work environment, the presence of incentives and rewards, and strategies for improving retention. The research aims to identify strategies for enhancing employee retention, examining the relationship between retention and company performance, and offering insights to improve retention rates. The report references relevant literature on employee retention, providing a comprehensive analysis of the topic. The study also includes data visualizations to enhance the understanding of the findings.

RESEARCH PROJCT

Aim
 “To identify factors affecting employee’s retention and its impact on performance
of organization: A study on Hilton Hotel”
Objectives
 To understand conceptual framework of employee’s retention and turnover
 To identify factors that impacts on employee’s satisfaction and enhance turnover
rate in Hilton Hotel.
 To examine relationship between employee’s retention and company’s
performance.
 To find strategies that can help in improving retention rate of workers.
Aim and Objectives

 Present study is qualitative in nature thus, researcher has used inductive
research approach
 Individual has used questionnaire technique to find out factors that
enhance employee turnover rate and its impact on overall performance of
organization.
 This is considered as the best method because an individual is able to find
out real facts related to employee retention and its impact on company’s
performance
Research Methods

3
7
2
3
Less than 1 year
1-2 year
3-5 year
More than 5 year
Theme 1: Time length of working in organization

Poor wages
Inflexible working hours
Strict regulation
Frequent changes in
practices
0 1 2 3 4 5 6
4
5
4
2
Series1
Theme 2: Major factor that creates difficulty
for you to perform their duties well

Highly satisfied Satisfied Dissatisfied Highly dissatisfied
0
1
2
3
4
5
6
7
8
2
3
7
3
Series1
Theme 3: satisfied with current working
environment of Hilton Hotel

5
3
7 Yes
No
Sometimes
Theme 4: Do you get incentives or
rewards in your organization

6
3
5
1
Good salaries
Flexible working hours
Involvement of employees in decision
making
Training and development
Theme 5: Strategy that you feel happy
and can hold you in company for longer
duration

Aruna, M. and Anitha, J., 2015. Employee retention enablers: Generation Y
employees. SCMS Journal of Indian Management. 12(3). pp.94.
Beynon, M. J. and et.al., 2015. Investigating the impact of training influence
on employee retention in small and medium enterprises: a regression‐type
classification and ranking believe simplex analysis on sparse data. Expert
Systems. 32(1). pp.141-154.
REFERENCES