Employee Retention Challenges and Solutions: HR Management Report

This report provides an in-depth analysis of human resource management practices at Rescue and Care for Wildlife, an organization dedicated to the care and rehabilitation of injured or abandoned wild animals. The study focuses on the challenges of workforce diversity, including communication gaps stemming from language barriers and cultural disrespect, which lead to employee demotivation and poor retention. The report presents findings from a survey of 50 employees, revealing issues such as discrimination and a lack of communication between senior leaders and the general workforce. It reviews literature on workforce management and diversity, and recommends prioritizing communication, fostering diverse work groups, and developing clear HR policies to address these challenges. The report concludes with limitations and suggestions for further research.

Managing Human Resources
Rescue and Care for
Wildlife

Executive Summary
 The research has been performed on the human resource
management at Rescue and Care for Wildlife. The major purpose
of the report is to address the workforce challenges in the
organization and develop a suitable solution to help organization in
meeting its business goals and objectives. A review of literature has
been performed in the study and it includes multiple journal
articles on diversity and workforce management. The study also
includes a primary data analysis and to perform the analysis,
quantitative data has been collected by performing a survey among
the employees of the organization. The sample size used in the
study includes 50 employees of the organization

 • Findings: Due to lack of communication, employees are
demotivated about their roles and responsibilities. Senior leaders of
the organizations are not involved in the general level of activities.
Employees demand a set of norms and policies, which should be
developed to address the diversity issues
 • Recommendation: i) Prioritize communication, ii)
Encourage workers to work in a diverse group

Table of Content
 Introduction 4
 Problem Space 4
 Literature Review 5
 Findings 8
 Discussion - 12
 Recommendation 13
 Limitation - 14
 Conclusions 14
 References 15

Introduction
 It is identified that human resource management is the term along
with the practice of designing and describing formal systems
devised for the management of people within an organization.
Managing human resource in a workplace remains as significant
element of leadership which provides a particular way of
generating desired organizational outcome. When it comes to
managing workforce, the role of human resource is vast with the
inclusion of managing and developing a motivated workforce.

 The purpose of the report is to develop a proper understanding and
strategies of managing workforce at Rescue and Care for Wildlife,
which deals with the care and rehabilitation of wild animals that are
injured or abandoned by the parents. However, the report particularly
focuses on the management of employees who provide the care
services against the ongoing workforce challenges in the organization.
The challenges include the negative impact of workplace diversity
leading to poor volunteer ship and strained relationship between the
workers leading to poor employee retention. The report is prepared
with many sections including review of existing papers, problem
space, findings and discussion and recommendation.

Problem Space
 The major problem that Rescue and Care for Wildlife faces is that
workforce lacks diversity. Employees come from different cultural
background facing language barriers, which is further leading to gap
of communication. There is a significant gap of communication
between leaders and employees due to the language barriers.
Moreover, due to poor diversity management, discrimination based
on level, age and professional abilities between the workers occurs
in the workplace. Consequently, the organization experiences poor
output and lack of productivity. Therefore, the organization needs to
address these challenges along with a sustainable solution. The
following research question is developed to resolve the stated issues

Research Questions
 1. What is the impact of poor diversity
management in the workplace on organizational
performance?
 2. What strategies can Rescue and Care for
Wildlife apply to develop an effective team to meet the
organizational objectives?

Literature Review
 A study performed by Goetsch and Davis (2014), on workforce
management reveals the fact that poor work relationship may appear as a
challenge to workforce diversity. According to the author, employees’
behavior can generate a significant impact on the overall performance of
the business. On the other side, Pfeffer (2014) performed a study and
mentioned that talent shortfall might have serious implications for business
outcome. Moreover, the author has also mentioned the fact that poor
workforce planning cause the business struggle hard to resolve the internal
challenges. Findings of the study say that workforce planning is eventually
about ensuring that business has the talent required to deliver on the
business goals. On the other side, Connell, Nankervis and Burgess (2015)
performed a research and found that business needs to understand the
workforce planning is essential to secure both appropriate talent and
appropriate amount of it, to achieve the business goals.

 Furthermore, Knol, Janssen and Sol (2014) mentioned that before
an organization is able to efficiently manage employee performance,
it must have to unveil whether its employees are experiencing
difficulties that discourage them from performing effectively.
However, leaders or the managers find it difficult to notice internal
workplace issues when there is a significant gap of communication
arising from other workplace related factors. Therefore, according
to the author of this study, to remain competitive and successful in a
market place experiencing demographic changes, organization must
have to build and implement a diversity management strategy that
help to attract and retain the best talent.

Diversity Management practices
 Sabharwal (2014) performed a study on diversity management and suggested the
following approaches.
 Involving the entire top management team
 When applying a diversity program, senior leaders of the business should be involved in
the initiatives. Wrench (2016) arguably mentioned that visionary speeches have limited
impact on the workforce; thereby, the CEO and other business leaders should be visible
to the workplace, training programs and Q&A sessions on diversity.
 Adaption of the organizational structure
 According to Leon, Gjuvsland and Boxenbaum (2016), organizational structure should
support the diversity effort and this can be achieved by generating a diversity
department with the appointment of a Chief Officer and if the organizational structure
supports the diversity offers, it is more likely to be considered seriously across the
organization.

 Communication regarding the initiatives on continuous basis
 The management of the organization needs to communicate about
why diversity is necessary for the success of employees and the
business (Barak 2016). The communication needs to be wide with
the inclusion of different channels like social media, newsletters,
intranet, meetings, posters and seminars.