Talent Management Project: Strategies for SJ Henderson Fulfilment Ltd.

This report examines talent management strategies at SJ Henderson Fulfilment Ltd., a UK-based business, focusing on talent retention and attraction. It outlines the aims and objectives of the research, including analyzing the concept of talent management, identifying challenges in retaining employees, and determining suitable talent strategies. The report includes a project management plan with cost, time, scope, communication, risk, resources, and quality considerations, along with a work breakdown structure and Gantt chart for project scheduling. Primary research, using questionnaires distributed to 20 SJ Henderson Fulfilment Ltd. employees, was conducted alongside secondary research methods. The questionnaire explores employee knowledge of talent management, the need for such strategies, key reasons for implementation, the importance of employee retention, its impact on functional areas, challenges faced, the effectiveness of current strategies, benefits of talent management, and potential improvements. The findings are analyzed using graphs and interpretations, highlighting themes such as the understanding of talent management concepts, the perceived need for talent management strategies, and the importance of employee retention for long-term growth.

Managing a successful
business project
1

INTRODUCTION...........................................................................................................................3
TASK1.............................................................................................................................................4
PART A...........................................................................................................................................4
Aims and Objectives...............................................................................................................4
P2 Project management plan..................................................................................................4
P3 Work breakdown Structure and Gantt chart......................................................................5
PART B............................................................................................................................................8
P4 Research Methodology......................................................................................................8
TASK 2..........................................................................................................................................22
CONCLUSION..............................................................................................................................22
Recommendation..................................................................................................................22
TASK 3..........................................................................................................................................23
Reflection.............................................................................................................................23
REFERENCES..............................................................................................................................24
2

INTRODUCTION
Managing a successful business plan is a process in which business organisation undertake
in the evaluation of planning organising directing and controlling various business activities to
fulfil business goals in successful way (Alharbi and Javed, 2021). Talent management is an
essential aspect or organisation through which they can manage workforce in an effective
manner. Talent management aid organisation to fulfil organisational objectives aim and
objectives while managing employee’s performance and their motivation level simultaneously.
This report is conducted on SJ Henderson Fulfilment Ltd. Which is performing its business
services in United Kingdom. Report is conducted on the use of best talent management strategies
through which organisation can retain and attract people. For this aim, objectives and questions
has been framed in terms of selected company. Report further includes project plan, work
breakdown structure, Gantt chart, data analysis, recommendation and reflection.
TASK1
PART A
Aims and Objectives
Research Aim-
“To identify the best strategies company can use to retain and attract individuals”. A case
study of SJ Henderson Fulfilment Ltd.
Research Objectives-
 To analyse the concept of talent management
 To determine primary challenges that SJ Henderson Fulfilment Ltd. experienced in the
process of retaining employees.
 To identify suitable talent strategies SJ Henderson Fulfilment Ltd. implement attracts and
retain individuals.
Research Questions-
3

 What is the concept of talent management?
 What are the challenges that SJ Henderson Fulfilment Ltd. experienced in the process of
retaining employees?
 What are the suitable talent strategies SJ Henderson Fulfilment Ltd. implement to attract
and retain individuals?
P2 Project management plan
Cost:
Overall amount that project manager undertakes to fulfil project objectives. In terms with
present research, researcher set appropriate budget to cover all activities cost in order to conduct
process without facing the issue of over expense.
Time:
To fulfil present research objectives, investigator need 2 months of time duration to
execute all project activities in proper time frame.
Scope:
Present research is having wider scope as it includes talent management strategies to
retain employees that will benefit company for long run.
Communication:
To execute all research activities effectively researcher will undertake use of proper
communication tools like texts, emails etc to provide essential information’s to team mates
adequately.
4

Risk:
There are certain risks that investigator can face in the process of research execution,
these risks can be in terms of time management (Anand and Cato, 2021). This can be overcome
with the help of managing time with the help of tools like Gantt chart.
Resources-
In order to fulfil present research objectives there are certain resources such as human
resource, organisation assets and finance needed to accomplish objectives effectively.
Quality:
To maintain project quality, researcher will maintain all ethical standards and will adhere
to the principles of accountability and transparency.
P3 Work breakdown Structure and Gantt chart
Gantt chart:
It is basically a graphical representation which is inclusive of series of horizontal lines. It
states project schedule (Meister and Willyerd, 2021). To fulfil present research objectives
researcher, use this tool to graphically plan, coordinate and track project deliverables.
Work breakdown structure: -
5

This tool divides project different tasks into sub-groups in order to accomplish all
activities in proper time frame (Pelletier-Bosshard, 2021). With the help of this tool researcher
break down project complex components into manageable parts to fulfil them effectively.
6

PART B
P4 Research Methodology
Primary research method:
This form of data collection method allows researchers to take advantage of tools like
questionnaire, interview and more to acquire viewpoint of respondents. In terms of present report
researcher undertake advantage of questionnaire as to acquire respondent’s viewpoint on the
selected topic (Priyanka, Kumar and Tiwari, 2021). Primary reason behind taking advantage of
this method is to maximize accuracy and viability of data to conduct research objective.
Secondary research method:
In this form of data collection method research take use of already existing sources such
as newspaper, online article, magazines, journals etc (Vayre, 2021). This allows investigator to
fulfil research objectives with authenticated information and data.
7

Qualitative research:
In this process investigator collect and evaluate numerical data as to test causal
relationship in order to make prediction among large group of population (Tam and Gray, 2021).
In this investigator undertake use of graphs and charts to analyse collected information with the
help of interpretation.
Quantitative research:
It is mainly based upon statistical and numerical information in which researcher evaluate
view point of respondent’s responses to execute research process effectively. With the help of
this investigator acquire view point in more practical manner as compared to qualitative method.
From the analysis of above discussion, it has been identified that researcher with the help
of quantitative method with the assistance of questionnaire acquire information and data to fulfil
research objectives (Rezwan, 2021). With the assistance of sampling method 20 respondents has
been selected to those who are employees of SJ Henderson Fulfilment Ltd. Primary reason
behind selecting employees as respondents is that they are having valid and accurate information
of the present research area.
Questionnaire
Q1) Do you have any knowledge about talent management concept in context to
organisation?
a) Yes
b) No
Q2) According to you, why there is a need of talent management strategies for an
organisation?
a) Increase in employees and business performance
b) Positive brand image
c) Neither needed nor important
Q3) As per your opinion what is the key reason that had made implementation of talent
management important for SJ Henderson Fulfilment Ltd.?
a) Higher level of consumer satisfaction
b) Motivated workforce
8

c) More growth and development opportunities
d) Decrease in labour turnover
Q4) What do you think, it is important for SJ Henderson Fulfilment Ltd to retain
employees for long term growth?
a) Yes
b) No
Q5) According to you, in what way employee retention impact over SJ Henderson
Fulfilment Ltd. functional area?
a) Positive
b) Negative
c) Neutral
Q6) What are the challenges that SJ Henderson Fulfilment Ltd. is facing in retaining
employees within organisation for longer period of time??
a) Lack of communication with employees
b) Lack of motivation
c) Compensation packages
Q7) According to you, does SJ Henderson Fulfilment Ltd. leaders’ managers have
executed competent strategies to retain employees?
a) Yes
b) No
Q8) What are the possible benefits of implementing strategies of talent management in
context with organisation?
a) Motivated employees
b) Deeper employee engagement
c) Improved performance management
d) Increase in employee’s performance and productivity
Q9) What are the best strategies that SJ Henderson Fulfilment Ltd. can implement to
overcome the challenges of implementing talent management strategies to retain
employees?
a) Attractive recognition and rewards
9

b) Tracking and measuring performance
c) Providing career development opportunities
d) Training and development programs
Q10) Suggest the ways SJ Henderson Fulfilment Ltd. can retain and attract employees
to gain more competitive advancements?
Findings and data using appropriate tools and techniques
Q1) Do you have any knowledge about talent management concept in
context to organisation?
Frequency
a) Yes 18
b) No 2
Q2) According to you, why there is a need of talent management
strategies for an organisation?
Frequency
a) Increase in employees and business performance 10
b) Positive brand image 5
c) Neither needed nor important 5
Q3) As per your opinion what is the key reason that had made
implementation of talent management important for SJ Henderson
Fulfilment Ltd.?
Frequency
a) Higher level of consumer satisfaction 11
b) Motivated workforce 4
c) More growth and development opportunities 5
Q4) What do you think, it is important for SJ Henderson Fulfilment Ltd
to retain employees for long term growth?
Frequency
a) Yes 15
10

b) No 5
Q5) According to you, in what way employee retention impact over SJ
Henderson Fulfilment Ltd. functional area?
Frequency
a) Positive 9
b) Negative 6
c) Neutral 5
Q6) What are the challenges that SJ Henderson Fulfilment Ltd. is facing
in retaining employees within organisation for longer period of time??
Frequency
a) Lack of communication with employees 13
b) Lack of motivation 4
c) Compensation packages 3
Q7) According to you, does SJ Henderson Fulfilment Ltd. leaders’
managers have executed competent strategies to retain employees?
Frequency
a) Yes 12
b) No 8
Q8) What are the possible benefits of implementing strategies of talent
management in context with organisation?
Frequency
a) Motivated employees 7
b) Deeper employee engagement 5
c) Improved performance management 4
d) Increase in employee’s performance and productivity 4
Q9) What are the best strategies that SJ Henderson Fulfilment Ltd. can
implement to overcome the challenges of implementing talent
management strategies to retain employees?
Frequency
11

a) Attractive recognition and rewards 5
b) Tracking and measuring performance 3
c) Providing career development opportunities 6
d) Training and development programs 6
Analysis
Theme 1: Talent management concept
Q1) Do you have any knowledge about talent management concept in
context to organisation?
Frequency
a) Yes 18
b) No 2
a) Yes b) No
0
2
4
6
8
10
12
14
16
18
20 18
2
Chart Title
Interpretation:
According to the above graph it has been distinguished that 18 out of 20 respondents are
knowing about the idea of ability the board in wording with association. According to their
perspective talent management is a fundamental viewpoint for organization as far as overseeing
work. While staying 2 respondents doesn't have any information with something similar.
12

Theme 2: Need of talent management strategies for an organisation
Q2) According to you, why there is a need of talent management strategies
for an organisation?
Frequency
a) Increase in employees and business performance 10
b) Positive brand image 5
c) Neither needed nor important 5
a) Increase in employees
and business
performance
b) Positive brand image c) Neither needed nor
important
0
1
2
3
4
5
6
7
8
9
10
10
5 5
Chart Title
Interpretation:
From the above given graph, it has been stated that 10 out of 20 respondents said that
company talent management strategy in order to increase employees and business performance.
While on the other hand, remaining 5 respondents goes with positive brand image. At last, 5
respondents out of 20 said that it is neither needed.
13

Theme 3: Key reason that had made implementation of talent management important for
SJ Henderson Fulfilment Ltd.
Q3) As per your opinion what is the key reason that had made
implementation of talent management important for SJ Henderson
Fulfilment Ltd.?
Frequency
a) Higher level of consumer satisfaction 11
b) Motivated workforce 4
c) More growth and development opportunities 5
a) Higher level of
consumer satisfaction b) Motivated workforce c) More growth and
development
opportunities
0
2
4
6
8
10
12 11
4
5
Chart Title
Interpretation:
14

According to the above-mentioned graph it has been stated that, 11 out of 20 respondents
said that the main reason that made talent management strategy implementation important for
organisation is increase in higher level of consumer satisfaction. While on the other hand 4
respondents out of 20 goes with motivated workforce. At last 5 respondents out of 20 said that in
order to have more growth and development opportunity talent management implementation is
important for organisation.
Theme 4: Importance for Starbucks to retain employees for long term growth
Q4) What do you think, it is important for SJ Henderson Fulfilment Ltd to
retain employees for long term growth?
Frequency
a) Yes 15
b) No 5
15
5
Chart Title
a) Yes b) No
Interpretation:
From the above graph, it has been identified that 15 of the 20 respondents said that it is
important for to retain employees for long-term growth. According to their viewpoint if company
retain employees for a longer period of time, then they have to spend less on recruitment and
training activities. While on the other hand remaining 5 respondents does not agreed with the
same.
15

Theme 5: Ways in which employee retention impact over SJ Henderson Fulfilment Ltd.
functional area
Q5) According to you, in what way employee retention impact over SJ
Henderson Fulfilment Ltd. functional area?
Frequency
a) Positive 9
b) Negative 6
c) Neutral 5
9
6
5
Chart Title
a) Positive b) Negative c) Neutral
Interpretation:
As per the above profit has been identified that 9 out of 20 respondents said that
employee retention impact positively on company functional area. While remaining 6
respondents said that they will be negative impact. According to their viewpoint employee
16

retention restrict organisation to attract fresh ideas. While at last remaining 5 respondents were
neutral.
Theme 6: Challenges in retaining employees within organisation for longer period of time
Q6) What are the challenges that SJ Henderson Fulfilment Ltd. is facing in
retaining employees within organisation for longer period of time??
Frequency
a) Lack of communication with employees 13
b) Lack of motivation 4
c) Compensation packages 3
a) Lack of communication
with employees b) Lack of motivation c) Compensation
packages
0
2
4
6
8
10
12
14
13
4
3
Chart Title
Interpretation:
17

From the given graph that has been identified that 13 out of 20 respondents said that the
major challenges that company is facing in terms of retaining employees for long time period is
lack of communication with employees. While other 4 respondents go with lack of motivation.
At last remaining 3 respondents out of 20 said that compensation packaging is a major challenge
that organisation is facing in terms of retaining employees. According to their view point other
competitors of organisation of a highly attractive compensation packages to attract talent.
Theme 7: Does SJ Henderson Fulfilment Ltd. leaders’ managers have executed competent
strategies to retain employees
Q7) According to you, does SJ Henderson Fulfilment Ltd. leaders’
managers have executed competent strategies to retain employees?
Frequency
a) Yes 12
b) No 8
a) Yes b) No
0
2
4
6
8
10
12
14
12
8
Chart Title
Interpretation:
From the above graph it has been distinguished that 12 out of 20 respondents were
concurred that leaders and managers have executed ability the talent management in terms of
18

retaining employees. While then again staying 8 respondents couldn't help contradicting
something very similar.
Theme 8: Benefits of implementing strategies of talent management in context with
organisation
Q8) What are the possible benefits of implementing strategies of talent
management in context with organisation?
Frequency
a) Motivated employees 7
b) Deeper employee engagement 5
c) Improved performance management 4
d) Increase in employee’s performance and productivity 4
19

a) Motivated
employees b) Deeper
employee
engagement
c) Improved
performance
management
d) Increase in
employee’s
performance
and productivity
0
1
2
3
4
5
6
7
7
5
4 4
Chart Title
Interpretation:
According to the above graph it has been identified that 7 out of 20 respondents said that
major benefit of implementing talent management strategy is motivated employees. While on the
other hand remaining 5 respondents goes with people employee engagement. In addition to these
4 respondents out of 20 said that the major benefit of talent management strategy is improved
performance management. According to their viewpoint talent management allow organisation
to monitor their employee’s performance which helps in increase in their overall performance in
effective manner. While at last 4 respondents goes with increase in employee’s performance and
productivity.
Theme 9: Best strategies that SJ Henderson Fulfilment Ltd. can implement to overcome
the challenges of implementing talent management strategies to retain employees
Q9) What are the best strategies that SJ Henderson Fulfilment Ltd. can
implement to overcome the challenges of implementing talent management
strategies to retain employees?
Frequenc
y
a) Attractive recognition and rewards 5
b) Tracking and measuring performance 3
c) Providing career development opportunities 6
20

d) Training and development programs 6
a) Attractive
recognition and
rewards
b) Tracking and
measuring
performance
c) Providing career
development
opportunities
d) Training and
development
programs
0
1
2
3
4
5
6
7
5
3
6 6
Chart Title
Interpretation:
According to the above graph it has been identified that, 5out of 20 respondents said that
with the help of taking advantage of attractive recognition and rewards SJ Henderson Fulfilment
Ltd. can overcome the challenges of implementing talent management strategies to retain
employees for long time period. On the other hand, 3 respondents go with tracking and
measuring performance. Furthermore, 6 respondents out of 20 said that with the help of taking
advantage of strategies such as providing further development opportunity company can retain
employees efficiently. At last, 6 respondents out of 20 goes with training and development
programs.
TASK 2
CONCLUSION
According to the above-mentioned report it has been concluded that talent management is an
essential aspect for an organisation irrespective of its size and scope. From the report it has been
concluded that talent management strategy is essential to increase in employees in business
performance and develop a positive brand image. This report identifies that there are some
certain challenges that organisation can face in terms of retaining employees such as
21

compensation packages, lack of communication with employees and more. However, with the
help of strategies like attractive recognition and rewards, training and development programs and
more company can retain talent effective manner. Thus, from this report it has been concluded
that talent management strategies allow organisation to manage business and employee’s
performance simultaneously and accomplish organisational objectives in a successful way.
Recommendation
In today's modern world it is essential for all the organisations to implement talent
management strategies in order to retain talented and experienced employees for a longer period
of time. SJ Henderson Fulfilment Ltd is facing some challenges in the process of retain
employees for which certain recommendation is being offered through which they can fulfil their
mission vision and business goals efficiently.
Healthy workplace environment:
It is essential for leaders and managers to create a healthy workplace environment while
connecting with every team individual with the help of proper communication measure. It helps
in overcoming their issues and problems. Along with this by promoting wellness organisation
can encourage employees in effective manner. In this by offering mini breaks and be mindful of
workloads SJ Henderson Fulfilment Ltd can decrease stress level among employees.
Furthermore, by providing clean and comfortable atmosphere and promoting work life balance is
also an effective measure through which employees can be retained for longer period of time.
Talent management programs:
Talent management programs plays essential as it helps in improving business as well as
employee’s performance on simultaneous basis. In this it is recommended to leaders and
managers of SJ Henderson Fulfilment Ltd to implement talent management programs to develop
employee’s technical skill soft skills through which they can conduct their roles and
responsibilities in more effective manner. Along with this talent management programs like
using digital technologies help in increasing overall level of satisfaction among employees in
terms of performing and responsibilities more efficiently.
Rewards and Recognition
22

Every employee wants to be praised and recognised for their hard work. It is recommended
to SJ Henderson Fulfilment Ltd leaders and managers to offer attractive competitive reward and
recognition in terms of monetary and non-monetary way to employees. Company can provide
tangible as well as intangible rewards in terms of bonus, monetary rewards, written praises,
Employee Appreciation Day etc to embrace employee’s hard work.
With the help of emphasising upon above recommended measures SJ Henderson Fulfilment
Ltd can retain employees for long period of time, as these strategies allow organisation to make
workforce feel more valuable.
TASK 3
Reflection
Present report has been conducted on time management strategy through which company
can retain employees for a longer period of time. To conduct in-depth analysis of this concept I
have developed research objectives, aims and questions along with the proper project
management plan. I have undertaken the use of appropriate data collection method in order to
acquire information and data accordingly. However, in this I faced certain challenges to acquire
information from the respondents as I have week communication skill. However, this skill has
been later developed by me during this research. From this research I have gained significant
opportunities in terms of having proper understanding of the talent management strategies. This
research also enhanced my ability of critical thinking through which I can conduct research in
future in effective manner. However, in this I have taken use of questionnaire from which I have
acquired significant information’s however, to conduct research in future I can take use of
interview method. This research significantly enhanced my critical thinking, time management
and data collection skills that developed my confidence to conduct research in future in more
effective manner.
23

REFERENCES
Books and Journals
Alharbi, K.K. and Javed, U., 2021. IMPACT OF REWARD SYSTEMS ON EMPLOYEE
MOTIVATION AMONG EMPLOYEES IN PRIVATE SECTORS IN
JEDDAH. PalArch's Journal of Archaeology of Egypt/Egyptology, 18(14), pp.677-687.
Anand, A. and Cato, K.D., 2021. Work Demands Influencing Job Satisfaction: Testing for the
Moderating Effects of Job Control Within Non-profit Employees. US-China L. Rev., 18,
p.44.
Meister, J.C. and Willyerd, K., 2021. The 2020 workplace: How innovative companies attract,
develop, and keep tomorrow’s employees today. HarperCollins Publishers Inc.
Pelletier-Bosshard, E and et. al., 2021. Strategies Used by Middle Managers to Support
Employees Carrying Out Emotionally Demanding Work: Which Strategies and Why
Those Ones?. Relations industrielles/Industrial Relations, 76(1), pp.143-165.
24

Priyanka, Kumar, S. and Tiwari, A., 2021. Managing employee turnover: findings from the AHP
model. International Journal of Economics and Business Research, 22(2-3), pp.219-
239.
Rezwan, R.B., 2021. Managing Human Resources in E-Commerce. In Cross-Border E-
Commerce Marketing and Management (pp. 229-256). IGI Global.
Snyder, D.G., Stewart, V.R. and Shea, C.T., 2021. Hello again: Managing talent with boomerang
employees. Human Resource Management, 60(2), pp.295-312.
Tam, S. and Gray, D.E., 2021. Is there a decision to make, boss? From understanding SME
growth to managing employees' learning preferences. Journal of Strategy and
Management.
Van Harten, J. and Vermeeren, B., 2021. Managing Employees' Employability. Managing for
Public Service Performance: How People and Values Make a Difference, p.278.
Vayre, E., 2021. Challenges in Deploying Telework: Benefits and Risks for Employees. Digital
Transformations in the Challenge of Activity and Work: Understanding and Supporting
Technological Changes, 3, pp.87-100.
Zhan, X2021. Are employees' emotional labor strategies triggering or reducing customer
incivility: a sociometer theory perspective. Journal of Service Theory and Practice.
Appendix A - Project Logbook
Name:
Project title: “To study the best strategies to attract and retain people”. A case study of SJ
Henderson Fulfilment Ltd.
Date:
Update on weekly research/tasks achieved
Points to consider:
25

What have you completed?
I have completed research on the talent-management to support organisation implementing talent
management strategies
Did you fulfil task requirements?
Yes
Are you on track and within deadlines set?
Yes
Did you need to make any changes to your project management plan?
No
Any risks and/or issues identified?
Points to consider:
Did you identify risks/issues with a lack of skills required for undertaking research/tasks?
Yes, I have issue in performing research. Uninterested respondents is one of the biggest issue.
Did you identify any additional risks/issues that have an impact on the project management plan?
No
26

Tasks planned for next week
Points to consider:
Which tasks are priority?
All the tasks are my priority
Have you set aside sufficient time for completion?
Yes, I am able to complete my operations in effective and signifiant manner.
Project plan status to date (on, ahead, behind):
My project was on time.
27

Supervisor comments to address:
28

29