Employee Relations Report: Sainsbury's Stakeholder Impact

This report provides a comprehensive analysis of employee relations within Sainsbury's, a major UK supermarket chain. It begins with an introduction to the concept of employee relations and its importance, followed by a discussion of relevant employment laws such as the Equality Act 2010, Employment Right Act 1996, and Health and Safety at Work Act 1974. The report then explores the rights, duties, and obligations of both employers and employees at Sainsbury's, including recommendations for improving employee relations. A stakeholder analysis is also included, identifying key stakeholders such as suppliers, managers, employees, customers, and the community, and examining the positive and negative impacts of employee relations on each group. The report concludes with a summary of findings and recommendations for fostering a positive and productive work environment at Sainsbury's.

The work of employee
relationship

Contents
INTRODUCTION...........................................................................................................................3
TASK...............................................................................................................................................3
Values and importance of employee relation and fundamental employment laws.....................3
Explanation of different type rights, duties and obligations of employer and employees in
organisation..................................................................................................................................6
Stakeholder analysis....................................................................................................................7
Analysis of the impact of both positive and negative employee relation on different
stakeholders.................................................................................................................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................12

INTRODUCTION
The concept of employee relation is referred as the effective relationship among
organisation and its employees. Basically, employee relation is the efforts of business to create as
well as maintain effective relation with organisational employees. positive employee relation
helps organisation to enhance employee engagement and loyalty for long period. Organisation
provides training and development as well as motivation for the purpose of increasing employee
morale and performance. In this report the chosen organisation is Sainsbury which is one of the
largest supermarkets in United Kingdom. The organisation is founded in the year of 1869 by
John James Sainsbury and headquarter situated in London, England, UK. It has 1,428 shops in
various locations. In this report significance of employee relationship, various employee
legislations are discussed. Apert form that different rights and duties of organisational employer
and employees are mentioned. Analysis of stakeholders and their positive and negative impact on
employee relation is being covered.
TASK
Values and importance of employee relation and fundamental employment laws
Employee relationship: The concept of employee relation is termed as procedure which creates
relationship with organisational employees. There are various strategies and planning is
developed by the organisation that enhance employee morale, motivation and retain them with
organisation for long period. Sainsbury maintains human resource management department that
resolve all employee problems and conflicts to enhance employee engagement as well as
maintain effective employee relation. Well-motivated employees contribute in organisational
success and attain higher work performance objective as well. Sainsbury focus on employee
issues and resolve them properly in order to enhance employee performance (Bui, Zeng, and
Higgs, 2017). The human resource management department formulates various strategies that
provides various benefits to employees and creates positive working environment as well as
working life balance to retain them with organisation for long period of time.
Importance of employee relationship to Sainsbury:
Positive relationship between employer and employee facilitates Sainsbury to accomplish
defined goals and objectives and enhance employee productivity, performance and retain than
with organisation for long period of time. Sainsbury emphasis on developing effective relation

with customers and provide them training for generating career opportunities. Importance of
employee relation are mentioned below:
Enhance employee retention: Sainsbury organisation maintains effective employee
relation that facilitates encourage employees to attain high work performance objective and
enhance employee loyalty and motivates them to retain with organisation that contribute in
growth and development of business. If organisation do not maintain effective than employees
leave organisation that enhance the overall cost of business to recruit employees and provide
them training to perform task efficiently. Better employee relation enhances the feeling of
satisfaction and comfortableness that provides various competitive advantages than competitors.
Reducing conflicts: At workplace various problems and conflict are raised that affect the
working performance and productivity of employees that ultimately impacts on organisational
goal and objectives. Management department of Sainsbury resolve these conflicts to ensure
effective running of organisation (Gao and He, 2017). Effective employee relation facilitates the
respective organisation to enhance employee performance through resolving their problems
effectively.
Increase employee loyalty and motivation: Sainsbury creates positive working
environment at work place that enhance employee work performance and loyalty towards
organisation and keep them engaged with organisation for long period. Sainsbury treat
employees as a valuable asset that help the organisation to attain defined objectives and ensure
growth and development. Employee loyalty help respective organisation to accomplish pre-
defined goal in effective and efficient manner.
Facilitates growth and development: Effective relationship of employees facilitates the
organisation to attain the objective of growth and development to gain various competitive
advantages than competitors in current business environment (Gkorezis and Kastritsi, 2017).
There are proper various training is provided by Sainsbury to employees that help to attain them
career opportunities and enhance their work performance that directly impacts on organisational
growth.
Employment legislations: There are number of employment laws as well as legislations
are developed by government and local authorities that provides various power to employees and
facilitate the organisation to support functioning in order to attain all goals and objectives
efficiently. These laws and legislations must be followed by the Sainsbury to run business

activities properly. When organisation neglect these regulations, high charges and fines are
imposed on business that affect organisation brand image as well. Some employment legislations
are mentioned below:
Equality Act 2010: There are various laws and legislations are implemented in
organisation that ensures organisational growth and development. Implementation of equality
law is very important for organisation that created effective employment relationship between
employees and employers. Equality low protect organisational employees from any
discrimination on the bases of their age, disability, religion and age. As the government passed
various legislations to protect employees from any unfair activities and misconducts. Sainsbury
provides equal treatment and development opportunities to their employees that motivates them
to perform in efficient manner and facilitates to attain higher work performance objective.
Employment Right Act 1996: The legislation related to employment rights are passed by
the government to develop employee protect employees from various specific activities such as
low wages, higher working hours and reducing resting time. The Act provide power to
employees that enhance their working performance (Guan and Frenkel, 2020). Sainsbury
implement these laws and regulations within organisation in order to develop effective relation
with organisation internal as well as external stakeholders.
Health and Safety at Work Act 1974: It is necessary for organisation maintain healthy and
safe working environment at workplace in order to enhance employee performance as well as
organisation train employees regarding new technologies that is implement in organisation for
production use (Guest, 2017). As Sainsbury as a multinational organisation that has stores in
various country in which employees are perform their activities so, it is important to implement
healthy and safety compliances.
Suggestions to improve employee relation As Sainsbury should provide fair treatment to employees that reduce the possibility of
favouritism. Organisation should eliminate monotony routine to carry employees
functions properly. Training is the effective solution that increase the interest of
employees in respective job role. Sainsbury execute the positive reinforcement way in order to apprise employees and offer
various reward to employees in seminars and meetings. There are proper feedbacks also
provided to employees which inspire them to achieve defined objectives.

 Sainsbury offers various career development opportunities that motivates employees that
leads then towards gaining effective experience and satisfaction from job position.
Explanation of different type rights, duties and obligations of employer and employees in
organisation
In business work is done in various divisions in which number of employees are employed
for perform different roles and responsibilities that are allotted by the management according to
employee abilities and skills. In Sainsbury company, there are various functions are performed
by the employers and employees in different departments in order to accomplish defined goals
and objectives in effective manner (Le, and Lei, 2018). Some rights, duties as well as obligations
of employer and employee are mentioned below:
Rights and duties of employer:
 The responsibility of employer in Sainsbury organisation is to maintain effective, positive
and safe working environment that protect employees for any hazards. Employer
establishes various colours, codes as well as labels that facilitates employees to use
organisation equipment properly.
 Employer communicates data and relative information to employees for organisational
changes which are useful to evaluate external factors and face them effectively in order to
gain various competitive advantages through implementing innovation in organisational
functions. Innovative technique helps the employer to solve various problems and
hurdles.
 The duty of employees is to allocate all roles and responsibility to employees so they can
perform all functions and activities properly.
 Employer provides work related training and career development opportunities in order
to attain all high work performance efficiently.
Obligation of employer:
 As per legislations, employer of Sainsbury are obliged to offer growth as well as career
development opportunities without discriminating them on the behalf of religion, gender
and other factors. These opportunities facilitate employees to use their skills and
competencies to grow (Lemon, and Palenchar, 2018).
 Employer of Sainsbury develop as well as maintain records of employees which includes
various details about employee personal information such as salary, contact and leaves.

Manager of Sainsbury maintain data confidentiality and additional information on regular
bases.
Right and duties of employees:
 Employees of Sainsbury are responsible to abide all organisational guidelines and
framework to implement these regulations in daily performance. Employees must
utilise their skills as well as capabilities in order to attain all goals and objectives
effectively.
 Employees are responsible for providing suggestions and opinions to contribute in
goals and objectives properly (Tremblay, Hill and Aubé, 2017). As employees of
sales department interact with customers so, they can provide innovative ideas to
improve performance.
 Employee duty is to follow guideline as well as terms and conditions of contract of
employee and employer.
Obligation of employer
 In Sainsbury organisation different policies and instructions are developed by
organisation which are obliged by employees for the purpose of regulating business
functions effectively. Employees must abide promises that are formulated at the time of
joining that ensure smooth functioning of organisation.
Advice related to right, duties and obligations of employment relationship:
Management department of Sainsbury organisation allocate the role and responsibilities
of employer and employer that maintains transparency of responsibilities and rights properly.
Effective allocation of roles coordination efforts of employees and enhance their understanding
about working procedure and deal with problems. Respective organisation distribute work
among employees as per their skills and capabilities that facilitates organisation to accomplish
goals and objectives effectively (Meliana, 2018). Communication is the major thing that
developed properly by Sainsbury to take effective decisions. Efficient communication help to
create employee relation and working environment.
Stakeholder analysis
Stakeholder analysis is referring to the identification of people who finds people before
starting of the project. It is grouping according to the interest, power and level of participation.
Stakeholders are referring to an individual or organisation are company that can have their own

share in a joint stock company. Sainsbury shareholders hopes that they could gain more profit
and advantage in the industry every year. There are some of the stakeholders which are discussed
below:
Suppliers: Suppliers of the Sainsbury are from Britain and internationally. they are
providing 30,000 products in its store. Company is believing that “sourcing with integrity” can
be achieved by forming partnership that can dress social and environmental standards.
Managers: Managers are other stakeholders who carry out mission and vision of the
owners and also, they create growth rate of the company. they carry out various activities related
to employees and growth of a team and hire a capable candidate for their company.
Employees: Employees which are called as staff members. Sainsbury is having 161,000
workers currently working there to make a living standard. They are put their best towards the
organisation goals and objectives (Nekhili, Boukadhaba and Nagati, 2021). Company is focusing
on creating more jobs and providing training to their employees so that they could enhance their
productivity.
Customer: Customer is the stakeholders which are the end users of Sainsbury. During this
lockdown there is an increase in online purchase which has cut the customers across borders of
company. it Is focusing on providing good quality products at fair price to the customers so that
they could get more enhanced by company's products and services.
Community: The community is another stakeholder of Sainsbury. Also, it can impact
economic environment. Sainsbury is doing local charity schemes. Stakeholder community is
playing major role in the organisation which can gain competitive advantage among competitors.
Sainsbury’s providing great service and quality of products to the customers and continues to
support local charities.
All of the different stakeholders of Sainsbury having different interest of doing work and have
different power. Shareholders like owner of a business has the highest interest to be successful
business. then another goal of a company is to make customers happy by offering them great
quality of products and services at fair prices (Rhee, Hur and Kim, 2017). Earlier company has
lost focus on their goals and goes for maximum profit which can lose their competitive
advantage and also lose customers but now they are more preferring customers’ demand.
This is the reason of power that Sainsbury is having good relation with their stakeholders.
Company is focusing on providing training to its employees and doing committee initiatives.

Company is investing in the training for its suppliers and rewarding to their staff members so that
employees get more in enhanced and their productivity that increases. Sainsbury committee
initiatives and the assistance to its community is the way of organisation of telling the
stakeholders that seems very recognising their influence.
Analysis of the impact of both positive and negative employee relation on different stakeholders
Stakeholders of Sainsbury are getting impacted positively and negatively by employee
relation which affect their performance and profitability as well. Some impacts are mentioned
below:
Stakeholders Positive impacts Negative impacts
Employee Appropriate employee relation
in Sainsbury inspires
employees to attain all
organisational goals and
objectives effectively.
Employees are in the favour to
accomplish organisational
goals before their personal
goals because they know that
employer of Sainsbury
examine their performance
and efforts (Supriyanto and
Ekowati, 2019). Effective
employee relation help
organisation to retain
employee with organisation.
If an organisation maintains
negative relation with
employees that creates
employee dissatisfaction
towards job role and affects
their performance as well as
productivity. Employees are
getting impacted by internal
business environment of
Sainsbury and if it consists
coordination problems than it
teas departments. Apart from
that, negative organisational
policies as well as conflicts
employee creates
dissatisfaction among
customers.
Customer Customers are the most
effective and potential
stakeholder of organisation
that help Sainsbury to generate
revenue through purchasing
In current business
environment higher
competition is found as well
as various substitute products
are available in market at

products and service of
organisation. Sainsbury offers
quality products and services
to customers in order to
accomplish their needs and
requirements that facilitates
the organisation to enhance
customer loyalty and retaining
them.
cheaper prices, if organisation
not able offer quality product
than customers switch the
respective company from
other. Effective customer
relation is necessary to sustain
and gain competitive
advantages as well.
CONCLUSION
From the above report, it can be analysed that proper and effective employee relation is
significant for growth and development of organisation. organisations convey high-quality
communication and values to stakeholder of organisation for accomplishing goals and objectives
effectively. As employment relation facilitates organisation to maintain sustainable interrelation
among employees and employer. Government imposed various employment legislations to
protect employees from unfair activity and misconduct. There are various duties, roles as well as
responsibilities are performed by the employees and employer that ensures the smooth working.
Stakeholder analysis impacts on performance and productivity of employees in positive and
negative manner.

REFERENCES
Books and Journals
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transformational leadership and knowledge sharing processes. Journal of Knowledge
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lived experiences and the fundamental nature of employee engagement. Public
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Meliana, I., 2018. How of Leader-Member Exchange (LMX) Relationship and Work Satisfaction
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Nekhili, M., Boukadhaba, A. and Nagati, H., 2021. The ESG–financial performance relationship:
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performance and the moderating role of self-efficacy and compassion at work: The Job
Demands-Resources (JD-R) Approach. Journal of Business and Psychology, 32(6),
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Supriyanto, A. S. and Ekowati, V. M., 2019. Spirituality at work and organizational commitment
as moderating variables in relationship between Islamic spirituality and OCB IP and
influence toward employee performance. Journal of Islamic Marketing.
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