Employee Relations, Stakeholders, and Employment Law Report for M&S

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This report provides a comprehensive analysis of employee relations within Marks & Spencer. It begins with an introduction to the concept of employment relationships and the importance of employee relations for organizational success. The report then delves into the fundamentals of employment law, highlighting the rights, duties, and obligations of both employers and employees in the workplace. A significant portion of the report is dedicated to stakeholder analysis, examining how stakeholder engagement and involvement can foster positive employment relationships. The report also discusses the impact of both positive and negative employee relations on different stakeholders and how these relationships can affect conflict avoidance and resolution. The content covers Marks & Spencer's specific context, providing practical examples and recommendations for effective employee relations management. Finally, the report concludes by summarizing the key findings and emphasizing the importance of maintaining strong employee relations for overall organizational success.
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Work and the Employment
Relationship
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Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Value and importance of employee relations and fundamentals of employment law that apply
to specific organizational context...........................................................................................3
Different types of rights, duties and obligations an employer and employee has within the
workplace and way to manage employment relationship.......................................................5
Stakeholder analysis for Marks & Spencer and the way stakeholder engagement and
involvement can sustenance positive employment relationships in an organisation.............6
Impact of both positive and negative employee relations on different stakeholders and the way
this relationship can affect conflict avoidance and resolution................................................7
CONCLUSION................................................................................................................................8
REFERENCES..............................................................................................................................10
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INTRODUCTION
Employment relationship can be stated as the legal link among employees and employer. It
takes place when an individual perform work under certain circumstances in return for
remuneration. This relationship is based on a contract and an agreement between the parties
(employee and employer) with some mutual obligations to work as well as pay for the work.
Having good employment relationship is very necessary in order to lead organisation towards
success. Marks & Spencer is a British multinational retailer established in year 1884 by Michael
Marks and Thomas Spencer. The headquarters of the firm is located in London, United Kingdom
and it offers clothing, home and food products to customers.
This report discusses about value and significance of employee relations along with the
fundamentals of employment law. It also includes different types of duties, obligations and rights
an employee and employer has in the workplace and the way to manage employment
relationship. Apart from this, stakeholder analysis and the way stakeholder engagement and
contribution can support positive relationship between employee and employer is included.
Moreover, impact of positive and negative employee relations on different stakeholders and its
affect on conflict avoidance and resolution is discussed in the report.
MAIN BODY
Value and importance of employee relations and fundamentals of employment law that apply to
specific organizational context
Employee relations is the relationship between employees and employer. It emphasizes on
collective and individual relationships in workplace with a rising emphasis on relationship
among the managers as well as team members. It covers practical, contractual, emotional and
physical dimensions of the employer employee relationship. This term is utilized to outline the
efforts of organisation - or Human Resource department - which manage that relationship.
Employee relation is a very crucial aspect when it comes to the performance of organisation as
good relationship between employees translates into increased wellbeing of employees.
Maintaining good employment relationship is very important for human resource manager of
Marks and Spencer as it will help in making the business more successful in long run. Apart
from this, it also helps in reducing the industrial disputes and maintaining a healthy environment.
If employees feel happy and satisfied in the workplace, then they work more productively
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towards accomplishing the organizational goals. This also results in to satisfied consumers as
well as more revenue.
Harmonious employment relationship also contributes to growth and development of
economy, which then leads to maximized efficiency. Good employment relation also helps in
developing trust, improving job satisfaction, retaining employees in the organisation for long
term and improving morale of employees. In relation to Marks and Spencer, good employment
relationship helps in increasing motivational level of employees and keep them satisfied in the
organisation. This in turn results into improved productivity and performance of the company in
market. The employment law fundamentals are highly and lively interactive part. It is very
important for the human resource manager to have proper understanding of employment law. It
is important to design the job advertisements appropriately and organisation have proper
technique for screening of applicants. It is also important to eliminate discrimination and treating
all individuals equally. The human resource manager of Marks and Spencer must have
understanding about how to avoid illegal discrimination charges and protect against unfair
competition. The manager need to establish right hiring practices, resolve conflicts, ensure
workplace safety, provide employment benefits etc.
For instance: at the time of developing job description, the human resource administrator
of Marks and Spencer need to develop clear job description which includes information about
crucial functions of job, special skills needed like ability to handle operating program, skills
which are required to perform the job well, additional functions which an applicant may have to
perform, special educational requirements and certifications needed, job position or title etc. All
this information must be included in the job description. Apart from this, it is needed for the
manager that when trying to find good fit between the ability of applicant and job criteria, it is
necessary to keep in mind the selection criteria which eliminate an applicant should be job
related, job applicant with disability must not be disqualified from the consideration of
employment due to inability to carry out marginal or non-essential job functions and reasonable
accommodations for people with disabilities should be made to help them. Marks and Spencer
could improve and respond effectively to the employee relations by developing appropriate
policies and implement effective practices within the organisation. The organisation must also
provide its employees with flexibility at workplace and treat all the individuals equally so that
they get satisfied and work effectively towards accomplishment of organizational goals.
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Different types of rights, duties and obligations an employer and employee has within the
workplace and way to manage employment relationship
Rights duties and obligations of an employer within workplace:
Among all the responsibilities of the employer, duty of care is the most important one.
Some of the duties and obligations of employer includes administering needed health and safety
instructions to the employees, providing them with appropriate supervision and training, make
sure that all the staff members understand their responsibilities and roles, providing necessary
equipment and protective gear to employees, maintaining a register of workplace injuries and
providing return to work programs for the injured employees. Apart from this, employees also
required to use colour codes, labels and warning signs to warn workers of possible hazards.
Moreover, they have right to hire or dismiss employees administering they are following
adequate features. Employees also have right to expect from the employees’ reasonable work
performance. Ensuring workplace health and safety is one of the key responsibility of the
employer which is taken into consideration by the human resource manager of Marks and
Spencer.
Rights duties and obligations of employees within workplace:
In an organisation, the individuals from different background, religion and communities
work together towards accomplishment of organisational goals. In this, some rights, duties and
obligations that every employee needs to follow in the organisation. Some of the rights of
employees includes right to participate in decisions, right to refuse work, right to know about
health and safety matters, right to decent work as well as freedom of association to protection
against discrimination and equal opportunity, health and safety right and right to privacy. Apart
from this, there are some duties and obligations on employees including following instructions
provided by employer on the basis of terms of contract, carry out in person the work specified in
employment contract, handle with due care all the tools and instruments entrusted to them for
work and report for work always in fit physical and mental conditions. Apart from this, it is also
the duty of employees in Marks and Spencer to observe provisions of collective agreements,
proclamation, work rules and directives issued according to the law.
The human resource manager of Marks and Spencer should adopt controlling practices and
methods in order to regulate the employee relations. The main aim of employee relationship
management is developing and retaining productive relationship between the employer and
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employee. For this, the manager can involve team members in decision making so that they can
feel that they are an important part of organisation. Apart from this, encouraging effective
communication is also an appropriate way to develop good relationship among employer and
employee.
Stakeholder analysis for Marks & Spencer and the way stakeholder engagement and involvement
can sustenance positive employment relationships in an organisation.
Stakeholder analysis is the procedure of analysing people and process at the organization
so that actual outcome can be achieve by the businesses and growth can be increased. It takes
place when the organization begins the project for the better development of customer base and
increase the number of strategic management. There are numerous group of stakeholder that
have been analyse in the business so that effective management of the project can be done in best
proper way. stakeholder analysis helps to gain better insight almost increasing growth and
profitability of the professional in the market so that operative outcomes can be achieve in most
appropriate manner. this helps businesses to understand and know how to involve the
stakeholders and communicate with them in most appropriate manner.
In the context of Marks & Spencer stakeholder analysis in the business helps to understand
about the needs and wants of the stakeholders and business in the marketplace so that operational
results can be achieved. there are various strategic decision that helps the business of Marks &
Spencer to engage the stakeholders in the business so that they can gain better advantages and
growth of the commercial business in the market. Stakeholder engagement helps the business to
gain better objectives and growth in the market so that business can achieve its growth at market
place and increase the level of efficiency of organization in the competitive area of business.
Stakeholder engagement in the business helps to gain better knowledge and information so that
effective outcomes can be accomplished in most suitable manner.
Importance of stakeholder analysis in the business for positive support to the
employment relationship management:
Stakeholder analysis in Marks & Spencer helps to gain better understanding about the
project’ s progression that can help in better growth and analysis of the growth and fulfilment of
needs and wants of stakeholder analysis in the business. It helps to analyse the roadblock in the
way of success at the competitive market place so that actual growth can be accomplished in
suitable manner. effective understanding of the project working helps to motivate the employees
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for operative productivity and progress in the business so that business can gain better
knowledge and understanding in the future. there are various strategic decision taken by the
business for the development of better relationship with the employees and helps to gain better
knowledge and understanding. For the better future growth better employee relation in the
Marks & Spencer is important and that helps to increase active progression and understanding of
the future challenges so that effective outcomes can be achieve in most proper manner. there are
various roles and responsibilities of the individual that have been examine in the stakeholder
analysis so that project can be completed in appropriate time and increase the level of growth in
the business and market.
Stakeholder analysis in the Marks & Spencer helps the organization to understand about
the needs and want of the stakeholders and productivity of the employees. It assist business to
carry production and growth at the same time so that actual outcomes can be completed in most
appropriate manner. Stakeholders decision making process depend on the level of growth and
fulfilment of employee relation so that effective growth can be reached by the business.
Employees focus on the effectiveness and project decision making and their productivity
depends on the level of growth and fulfilment of needs can be achieved. There are various roles
that stakeholders play for the better development and growth. for the better development of
employee relationship in the business Marks & Spencer focus on the effectiveness of stakeholder
analysis so that current progress and completion of requirements and aims can be reached. thus,
stakeholder analysis of the business is important part that benefits to increase better growth of
the project and engagement of the stakeholder in the business. Also this helps to develop better
relationship with the employees so that operational evolution of the organization can be achieve
in the market. There are countless development and proficiency of the business that deals with
the growth and enhancement of the business objectives in most appropriate manner.
Impact of both positive and negative employee relations on different stakeholders and the way
this relationship can affect conflict avoidance and resolution
Positive employee relation:
Positive employee relation helps to develop employee relationship with the organization and
helps to gain better growth of employee productivity at the business. Employee relation should
be positive so that effective growth and development that benefits to improvement better growth
and profitability of the organization at the marketplace. It provides assistances to increase
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motivation of the employee to do better jobs and perform in most appropriate manner. positive
relation with employee helps to gain better objectives and development of the firm in the
industry. This assist to improve the level of evolution that firm face in the marketplace and
increase the level of efficiency of the professional growth so that effective development of the
organization can be achieved in most appropriate manner. there are also various key roles that
positive employee relation play in the stakeholders engagement and growth of the business in the
market. It decrease the level of workplace conflicts in the business so that actual effects can be
done in most suitable way. in the context of Marks & Spencer there are positive outcomes of the
growth and development of the positive relation with the employees and stakeholders and that
helps the business to gain better objectives and growth in the market. Thus, positive employee
relation with the stakeholders and employees of the business is necessary for the better growth
and development in most appropriate manner. there are various roles and responsibilities of the
businesses that followed by the company in appropriate manners so that effective growth can be
achieved.
Negative employee relation: this has an huge impact on the growth and performance of the
employees in the business so that active progress and fulfilment of needs and wants can be attain
by the organization for the improved progress and evolution in the market. There are various
negative impact of the bad relationship with the employees and stakeholders. Business can
increase the level of conflict in the organization by the increasing numbers of the employee
conflict. Also this has huge impact on the level of practicality in the output of the employees and
how they perform in the business for the better development and growth. for the effectiveness in
the production system business should focus on building good relation with the employees so
that effective development and execution of needs can be achieved.
CONCLUSION
As per the above mentioned report, it has been concluded that employment relationship is
one of the crucial aspect that needs to be taken into consideration by the human resource
manager of organisation. It is very important to develop good relationship between employer and
employee so that an organisation can be able to accomplish growth and success in market. There
are some roles and responsibilities of employer as well as employees which need to be followed
appropriately by them in order to ensure that a healthy workplace environment is maintained and
all the employees can be able to work productively.
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REFERENCES
Books and journal
Aloisi, A. and De Stefano, V., 2020. Regulation and the future of work: The employment
relationship as an innovation facilitator. International Labour Review, 159(1), pp.47-69.
Aloisi, A. and Gramano, E., 2019. Workers without workplaces and unions without unity: Non-
standard forms of employment, platform work and collective bargaining. Employment
Relations for the 21st Century, Bulletin of Comparative Labour Relations, 107.
Budd, J.W. and Bhave, D.P., 2019. The employment relationship: Key elements, alternative
frames of reference, and implications for HRM. The Sage handbook of human resource
management.
Budd, J.W., 2020. The psychologisation of employment relations, alternative models of the
employment relationship, and the OB turn. Human Resource Management
Journal, 30(1), pp.73-83.
Burke, R.J., 2019. Changing values and the future of the employment relationship.
In Management under Differing Value Systems (pp. 461-478). de Gruyter.
Coun, M., Peters, P. and Blomme, R., 2019. Taking the leadership role: Understanding
leadership across team and organizational boundaries in view of the changing
employment relationship. Journal of Leadership Studies, 12(4), pp.65-68.
Otáhalová, Z., Poliak, M. and Semanová, Š., 2019, February. Control of Compliance with the
Ban on Illegal Work and Illegal Employment in the Sector of Road Freight Transport.
In International Conference on Transport Systems Telematics (pp. 434-447). Springer,
Cham.
Usmana, M., Shaiqueb, M., Shaikhc, R. and Ahmadd, I., 2020. The Nexus between Employment
Relationship and Innovation. Nexus, 14(4).
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