Analyzing Employee Satisfaction and Retention at Google

This essay delves into the critical topic of employee satisfaction within Google, a leading tech company. It examines the various factors that Google employs to ensure its employees' contentment and productivity, including competitive compensation, role clarity, and effective recruitment processes. The essay highlights the importance of job satisfaction for employee loyalty and organizational success, emphasizing that Google prioritizes this aspect to maximize its employees' output. It explores how clear role definitions, a focus on teamwork, and the recruitment of suitable employees contribute to a positive work environment. The essay also references various academic sources that support these claims, providing a comprehensive overview of the strategies Google uses to foster a satisfied and engaged workforce.

Employee Satisfaction
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• Google is one of the leading companies when it comes to web
browser and internet solutions.
• The company has grown significantly over the years and has its
services and products from the simple web browser to cloud
computing and even offering email services to individuals and
organizations (Lazer, Kennedy, King & Vespignani, 2014).
• The company boost over a billion customers all over the world.
• To satisfy the needs of all these customers, Google has
employed many employees to ensure that they are able to solve
all issues that the customers face (Svantesson & Clarke, 2010).

• Job satisfaction is a major considerations in almost all
organizations in the world so as to ensure maximum
productivity from employees.
• Job satisfaction is one of the major priorities that Google
has for its employees (Nadiri & Tanova, 2010).
• Google has reaped many benefits by ensuring that its
employees are satisfied.

• Job satisfaction impacts greatly the emotional and behavioral loyalty
of employees (Braun, Peus, Weisweiler & Frey, 2013).
• For an organization to be successful it must first focus on eliminating
dissatisfaction among employees on job satisfaction.
• Finding the right calling of one’s life is important as it is leads to job
satisfaction (Bushra, Ahmad & Naveed, 2011).
• There are certain factors that Google has done to improve employee
satisfaction at the workplace.

• One of the major reasons that most employees are not satisfied with
their jobs is the lack of better pay.
• Employees are more satisfied if their compensation pay is better.
• Job dissatisfaction in an organization is caused by lack of clarity of
what the employee is expected to deliver and also expected to do in
the organization.
• The type of skills and personal attributes required for success in a role
has a major impact on the level of job satisfaction of an employee in
an organization.

• Personal attributes do make roles successful.
• So as to understand the result from one’s roles, there is a need to
establish the major success attributes required in that role.
• Looking for the past behavior of employees is one that organizations
use to understand their employees as past behavior is a good indicator
of future behavior.
• some organization have employed the use of certain tests such as EQ
and Firo B tests so as to determine the best fit employees.
• There are various issues associated with carrying such tests when it
comes to the recruitment of the required employees.

• To acquire the best and suitable recruits, they must posses integrity,
maturity and intelligence.
• Apart from these attributes they must also posses positive energy, have
edge, be an executer and have passion.
• Communicating to the employee the type of attributes and mind set
that is needed for the role in addition to skills and knowledge is an
important part during the recruitment process.
• Ensuring that the organization recruits the most suitable employees
will encourage the spirit of team work which is important to increase
job satisfaction within the organization.

• Scholars have claimed that role clarity is more compared to job
satisfaction.
• Providing a detailed description of the task and duties an employee is
the best way of defining one’s role.
• Defining and understanding the results is a better way of
understanding a role.
• An organization needs to be careful when setting up the objectives and
goals of an employee.

• An organization benefits greatly when roles are defined in terms of
outcomes as this enables them to have a clear understanding of which
roles make a great contribution in the organization.
• At certain times when the organization may define clarity in terms of
results, the organization may discover that the results may be low.
• Organizations benefit greatly by clearly defining the roles of their
employees.

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