Graduate Diploma of Management: Employee Satisfaction Research

This presentation focuses on improving employee satisfaction within the Australian retail industry. It begins with an overview of the industry's background, market trends, and economic factors, highlighting the sector's growth and urbanization. The core of the presentation explores how to measure employee satisfaction, presenting research findings that link satisfaction to workplace environment, motivation, and organizational performance. Key issues, such as lack of encouragement, limited social interaction, and insufficient managerial support, are addressed. The presentation emphasizes the importance of a healthy work environment, mentorship from managers, and rewarding systems to foster employee commitment and better organizational outcomes. The presentation concludes with a bibliography of supporting research.

Oral presentation
Improvement of employee
satisfaction in the Australian Retail
Industry

Industry Background
Retail industry of Australia
• The retail growth of Australia has grown to 3. 7 % since sep
2018.
• Australia is considered to be one of the most urbanized
societies in the whole world.
• There are almost 24 million people living in the areas of
Sydney , Adelaide, Melbourne and Brisbane.

• The key market trends of the retail industry
• The future of the retail sector in Australia will depend on the
disruptive forces. Fir example , the consumer spending and
foreign company influx which focus on the formulation of the
new approaches in retailing.
• This industry requires the agility and multiplicity of the
delivery platform identifying the non-responsive retailers.
• The growth in the Australian economy has been driven by the
private investments in the housing markets . The inflation rates
are 1. 75 % that is equivalent to the target which is formulated
by the Reserve Bank.

How to measure employee satisfaction

Findings
• The findings of the research suggests that the
employee satisfaction is closely connected
with the workplace environment
• The employees seek for a healthy
environment where they can work efficiently
and with all their passion.

Findings
• The biggest issue in the recent years with the
business organization is that the employees
are less motivated and stressful towards their
work.
• The complains are mostly related to the lack
of encouragement and acknowledgement in
the workplace.

Findings
• Hence, the organizational performance is the
most necessary in attaining superior outcomes
in the industry.
• When the employees feel passionate about
the work they do, the organization
automatically yields better performance.
• The employee commitment also increases
with the encouragement.

Findings
• The employees are not given the chance to
feel comfortable and speak out their minds.
• This is a solid reason behind their
demotivation.
• The scope for social interactions is less in the
workplace which can drive organizational
development

Findings
• The managers of the organizations should
behave like the mentor to the staffs.
• It is another way of motivating the
employees.
• The employees are less supported at every
step and the engagement kevels also should
be increased.