Investigating Employee Training Impact on Organizational Performance

This report investigates the impact of employee training on organizational performance, using Marks & Spencer (M&S) as a case study. The report begins with an overview of M&S, followed by a literature review discussing the importance of employee training and its effects on organizational stability, skill development, and achieving business objectives. The project's objectives are outlined, focusing on the benefits of training on organizational performance, business growth, and employee skill enhancement within M&S. The report includes a project execution plan with tasks, durations, and timelines. The report concludes with references to relevant literature, emphasizing the value of employee training in improving overall business performance and achieving organizational goals. This document is available on Desklib, a platform providing study resources.

Topic – To investigate the Impact of employee
training on organizational performance.

Overview of M&S
 Marks and Spencer is based on the retailer in United Kingdom with over 1,380 physical
stores around the global world. This company is basically holding enterprise of M&S
group of companies. M&S was founded in 1884 by Thomas spencer and Michael Marks.
It has identified that 910 UK stores, including over 220 owned and 350 franchise within
simply food stores in marketplace. M&S is a kind of retailer which operates through two
segments such as international and UK. This company is mainly engaged in the delivery
of own food brand, home items and clothes in its stores, providing the online service to
target potential consumers in global world.

Literature Review
Theme: 1 Impact of employee training on organizational performance
 According to Khalid, Islam and Ahmed (2019) employee training is one of
important tool that can support for enhancing overall organization performance. At same
time, it can help to promote the stability index with different enterprise. Training is a kind
of efficient technique or method that can help for individual people to improve their own
skill and gain more knowledge. Afterwards, each employee can use their skill to handle
any kind of business complexity and achieve organizational goal or objective.

Cont.
 As per Garavan and et.al. (2019) effective training program or event is basically help to build as
supportive or conductive learning environment for every staff members. Therefore, it can handle
any kind of challenging situation or condition. in this way, manager, leaders are mainly focused on
the staff members training. They must understand advantage, benefits of training and afterwards, it
will be achieving the goal or objective which become consider as biggest opportunities. The
effective quality of training will support for improving overall business performance. Skilled and
talented employees have an ability to consider training as better opportunities. In order to achieve
desirable goal and objective of enterprise. Sometimes, training is basically participating as
performance indicator that can always motivate or inspire employee towards organizational goal.

Project Objective
 To examine the advantage, benefits of employee training on the organizational
performance.
 To identify the overall business growth and development which depend upon the training
and development session.
 To improve the skill and knowledge of employee by using training and development in
M&S.

Project Execution Plan
Task Name Duration Start Finish
Project Proposal 6 days Sat 28/11/20 Fri 04/12/20
Project proposal approval 6 days Sat 05/12/20 Fri 11/12/20
Aim and objectives 6 days Sat 12/12/20 Fri 18/12/20
Literature review 6 days Sat 19/12/20 Fri 25/12/20
methodology 6 days Sat 26/12/20 Fri 01/01/21
Data analysis 6 days Sat 02/01/21 Fri 08/01/21
Conclusion and
recommendations 6 days Sat 09/01/21 Fri 15/01/21
Submission 6 days Sat 16/01/21 Fri 22/01/21

REFERENCES
 Khalid, N., Islam, D.M.Z. and Ahmed, M.R.M., 2019. Sentrepreneurial Training and
Organizational Performance: Implications for Future. Humanities & Social Sciences
Reviews. 7(2). pp.590-593.
 Garavan, T. and et.al., 2019. Measuring the organizational impact of training: The need
for greater methodological rigor. Human Resource Development Quarterly. 30(3). pp.291-
309.

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