The Impact of Employee Training on Productivity - UOC Report

This report investigates the impact of employee training and development on employee productivity within the UK retail sector, using Tesco as a case study. It highlights the importance of training and development for enhancing employee skills, improving job performance, and increasing overall business productivity. The report discusses various training methods, including on-the-job and off-the-job training, and their positive effects on employee motivation, engagement, and retention. The research employs a positivism research philosophy and a deductive approach, utilizing quantitative data collection methods, specifically surveys, to gather insights. The study also incorporates both primary and secondary data to provide a comprehensive analysis within a cross-sectional time horizon. The research aims to demonstrate how strategic training and development initiatives can lead to a competitive advantage for companies in the dynamic retail environment.

Research Methods for
Business
(The impact of employee training and
development on employee productivity in
context of the UK retail sector)

Slide1
Notes- Training and development help employees to become better and effective at their jobs as
well as overcome their performance gaps on the basis of their lack of knowledge or skills. It can
help companies to enhance their overall productivity and performance of their business as wellas
well as obtain improved outcomes. It allows company to gain competitive advantages over their
strong competitors. Training and development is important for the companies in order to have
actively dedicated and interested employees for performing their different task in better manner.
It also helps in increasing the productivity of employees as well as decrease the rate of
absenteeism in the organisation. For the following research proposal, selected organisation is
Tescois Tesco, a multinational retail company of the UK founded in 1919. The primary aim of
the company is to provide healthy, sustainable and affordable foods every day to their potential
customers for helping them to enjoy a better quality of life and easy way of living (Tesco Plc,
About, 2022).
Slide 2
1

Slide 3-
Slide 4-
2

Notes- There are mainly two objectives of the researcher in order to conduct research in this
topic that are personal and professional. The personal objective of the researcher is to gain
broader knowledge about the employee training and development (Gakure, Naikuni and Belinda,
2021). On the other hand, the professional objective of the researcher is to learn different
methods and strategies in order to use them in their professional career. This research
provideprovides knowledge about the the different training and development methods that helps
company to provide effective training and development opportunities to their employees. It will
help employees to develop new skills as well as gain more knowledge which results in increasing
their personal growth.
Slide 5-
3

Notes- It provides opportunity to an organisation to adopt new and improved process and
technology in their production. It enables employees to develop additional skills and capabilities
which helps in enhancing their versatility by providing them advancement opportunities.
Training and development is also helpful in improving the future or current performance of an
employee.
On the other hand, development is described as improvement of existing skills of employees.
Training and development helps company to trained their new employees so, they perform their
job in better manner. By providing timely training and development help companies to improve
their employee’s performance so, they perform their job in every drastic and dynamic situation
effectively.
Literature review
Slide 6-
4

Notes- There are many types of training and development methods which is used in every
organisation for improving their employees' performance and increasing the profitability of
business. Instructor-led training, e-learning, simulation employee training, hands-on training,
coaching or mentoring, lectures and group discussion and activities are mostly used employee
training and development methods that helps in improving productivity of employees.
There are mainly two types of training and development methods which includes on the job and
off-the job training methods. On-the-job training methods includes job instructions, job rotation,
assistant-to position and committee assignments. Off-the-job training methods includes lecture
courses and seminars, vestibules and simulation. These methods help companies to improve their
employees' productivity and gain competitive advantages.
Slide 7-
5

Notes- The training and development has positive impacts on employee productivity as it makes
them effective in order to complete their work as well as it increase their technical and
interpersonal abilities, job confidence, collaboration and work motivation. It helps in improving
the profitability of the business and more positive attitude of employees toward profit
organisation. Training and development improves the knowledge and skills at the different level
of the organisation in order to perform their work in better manner.
The company need to provide effective training programs along with set development plans to
their employees to enable them to enhance their skills as well as upgrade their knowledge. It will
help companies to gain many benefits such as reduction on employee turnover, improvement in
employee engagement, increased productivity, building a competitive advantage, preventing and
addressing skills gaps and many more.
Slide 8-
6

Notes-
Research Philosophy- There are two kinds of research philosophy that are defined as positivism
and interpretivism. The researcher selects positivism research philosophy because it allows them
to make scientific interpretation related to the observational data (Joseph, Skibsted and Cizer,
2019). This research philosophy helps in making the research more reliable by collecting and
analysing quantitative data related to research topic.
Research approach- It is classified in two categories which includes inductive and deductive
research approach. The research selects deductive approach for the research as it contain
possibility in order to explain causal relationships in between the variables and concepts (Bruce,
Pope and Stanistreet, 2018). This research approach allows researcher to use their logic for
justifying their work related decision.
Research Choice- There are mainly two kinds of research choice in research methodology that
are quantitative and qualitative. The researcher selects quantitative research choice as it helps in
collecting the numerical information about the research topic (Eryılmaz Türkkan and Hırca,
2021). This research choice also helps researcher to obtain objectivity and accuracy for attaining
the aim and objectivity of the research.
Research strategy- There are many types of research strategy such as survey, interview,
observation, focus study and many more. The researcher selects survey strategy because it is a
7

cost effective method that help researcher to collect the data easier manner (Robinson and Pond,
2019). This research strategy allows researcher to collect data from the large number of
population in less period of time.
Data Collection- It is divided in two categories that are defined as primary and secondary data
collection method. The researcher selects both the data collection methods in order to collect
relevant data for the research (Choi and Hong, 2020). Primary data collection method provides
first hand data by direct asking from the respondents. Secondary data collection method provides
second hand or published data through different sources such as books, journals and scholarly
articles.
Time horizon- It is divided in two parts which are described as cross-sectional and longitudinal
time horizon. The researcher selects cross-sectional time horizon as it allows them to complete
whole research in less time (Angouri, 2018). This time-horizon allows researcher in order to
compare different variables at similar time period.
Sampling- There are two types of kinds of sampling method such as probability and non-
probability sampling. The researcher selects probability sampling as it allows them to select
respondents randomly from large number (Mollah, Cuskelly and Hill, 2021). It helps in making
higher level of reliability of research findings.
Slide 9-
8

Notes- The research will have analysed that the employee training and development provides
positive impact on employee’s productivity. It will help employees to conduct their job in better
manner.
Slide 10-
Notes- The time frame for the research 6 months which means that the researcher needs to
complete whole research in within 6 months. The research used Gantt Chart in order to plan their
task around deadlines (Astafeva and Gazizulina, 2021).
Slide 11-
9

Slide 12-
Slide- 13
10

Notes-
Rahayu, M., Rasid, F. and Tannady, H., 2019. The effect of career training and development on
job satisfaction and its implications for the organizational commitment of regional
secretariat (SETDA) employees of Jambi provincial government. International Review of
Management and Marketing, 9(1), p.79.
Brookfield, S., 2018. Developing critically reflective practitioners: A rationale for training
educators of adults. In Training educators of adults (pp. 317-338). Routledge.
Asiamah, N., Mensah, H.K. and Ocra, B., 2019. An assessment of education, in-service training
and tenure prolongation as methods for enhancing nursing performance. International
Journal of Health Care Quality Assurance.
Chanana, N., 2021. Employee engagement practices during COVID‐19 lockdown. Journal of
public affairs, 21(4), p.e2508.
Warr, P., 2020. Age and job performance. In Work and aging: A European perspective (pp. 309-
325). CRC Press.
Joseph, S., Skibsted, J. and Cizer, Ö., 2019. A quantitative study of the C3A hydration. Cement
and Concrete Research, 115, pp.145-159.
Bruce, N., Pope, D. and Stanistreet, D., 2018. Quantitative methods for health research: a
practical interactive guide to epidemiology and statistics. John Wiley & Sons.
11

Eryılmaz Türkkan, G. and Hırca, T., 2021. The investigation of flood risk perception as a
quantitative analysis from socio-demographic perspective. Natural Hazards, 106(1),
pp.715-733.
Robinson, C. and Pond, R., 2019. Do online support groups for grief benefit the bereaved?
Systematic review of the quantitative and qualitative literature. Computers in Human
Behavior, 100, pp.48-59.
Choi, Y. and Hong, S., 2020. Qualitative and quantitative analysis of patent data in
nanomedicine for bridging the gap between research activities and practical
applications. World Patent Information, 60, p.101943.
Angouri, J., 2018. Quantitative, qualitative, mixed or holistic research? Combining methods in
linguistic research. Research methods in linguistics, London: Bloomsbury Publishing,
pp.35-55.
Mollah, M.R.A., Cuskelly, G. and Hill, B., 2021. Sport tourism collaboration: A systematic
quantitative literature review. Journal of Sport & Tourism, 25(1), pp.3-25.
Zhang, J., 2020. Quantitative Tamarkin Theory. Springer International Publishing.
Astafeva, A. and Gazizulina, L., 2021. PROJECT MANAGEMENT TOOLS IN THE
ORGANIZATION OF LANGUAGE TRAINING OF STUDENTS IN THE
TECHNOLOGICAL UNIVERSITY. In INTED2021 Proceedings (pp. 10659-10665).
IATED.
Online:
Tesco Plc, About, 2022 [Online]. Available through: <https://www.tescoplc.com/about/>
Tesco Plc, About, 2022 [Online]. Available through: <https://www.tescoplc.com/about/>
12