Managerial Behavior's Influence on Employee Turnover at Topshop

This dissertation examines the critical relationship between managerial behavior and employee turnover, focusing on a case study of Topshop. The research begins with an introduction that defines managerial behavior and highlights its importance in reducing employee turnover through better training, motivation, and a positive work environment. The study explores research objectives and questions, and reviews the relevant literature, including the concept of managerial behavior and its benefits in reducing employee turnover, as well as the causes of high employee turnover within Topshop, such as lack of growth opportunities, lack of feedback, inequality, and excessive workload. The methodology section outlines the research design, approach (inductive), and type of research employed. The study aims to understand managerial behavior, assess its benefits in reducing employee turnover, and identify causes of high employee turnover at Topshop. The dissertation uses a descriptive research design to gather detailed information and employs an inductive research approach to analyze observations and develop explanations. The conclusion will provide insights and recommendations for improving employee retention strategies and fostering a more productive work environment.

Business and
Management
Dissertation

Table of Contents
INTRODUCTION...........................................................................................................................1
A specific researchable topic area...............................................................................................1
Importance of the problem..........................................................................................................2
Aim of the research project.........................................................................................................2
RESEARCH OBJECTIVES AND RESEARCH QUESTIONS.....................................................2
Research objectives.....................................................................................................................2
Research questions......................................................................................................................2
LITERATURE REVIEW ...............................................................................................................3
METHODOLOGY .........................................................................................................................5
Research Design..........................................................................................................................5
Research Approach.....................................................................................................................5
Types of Research.......................................................................................................................6
Rationale.....................................................................................................................................7
ACCESS TO DATA AND RESEARH ETHICS............................................................................7
LIMITATIONS ...............................................................................................................................7
REFERENCES................................................................................................................................8
.........................................................................................................................................................9

INTRODUCTION
A specific researchable topic area
Managerial behaviour consider as a term which help workers to improve their abilities in
order to retain them for longer period of time. With the assistance of appropriate managerial
behaviour, company can easily reduce the chances of employee turnover. Mainly, it help in
providing better training and development programs, motivation, equal treatment to workers,
encourage workers to take initiative and many more (Lu, Zhao and While, 2019). All these are
directly contribute in keeping an positive work environment at workplace through which
employees are easily execute their task activities and attain set targets. The main advantage of
managerial behaviour is to maximisation of innovation within the business activities that can
support employees to take initiatives for accomplishing organizational goals and objectives. In
addition of this, managerial behaviour is a preferences for effectively maintaining the status quo
because it is type of resist innovation that generate better satisfaction level of employees at
workplace. By this employees are willingness but on the other side it also provide guidance to
accomplishing the goals in effective manner. Furthermore, employees are the main assets for
business organization to attain their set vision and mission by putting their best efforts. Thus, it
is important duty of manager to provide them better working environment so that they can easily
perform their task in order to attain their target in stipulate time frame. In this context, both
managerial behaviour and employee turnover are interrelate with each other because If company
provide positive behaviour with their workers so that employee are satisfied with their job
activities. This is the main reason that workers are retain for longer period of time within the
business organization. Retention of employees in organization help in establishing positive
image at market place. For attaining the same, Topshop company needs to provide better training
activities to employees so that they easily accomplish their target. Topshop is British
multinational fashion retailer of clothing company operate their business in over the world with
the aim of enhancing their brand image. Company provide better managerial behaviour with their
employees with the aim of arising the chances of increasing employees turnover. This will
directly contribute in increasing overall performance level of the company.
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Importance of the problem
The research defines the relationship between managerial behaviour and employee
turnover within the business organization. This study help in determining that effective
behaviour of business help in reducing the chances of increasing employee turnover. The main
reason behind this, company provide better training and development programs to its workers so
that they feel motivated towards the job and business activities (Palanski, Avey and Jiraporn,
2014). This study help in determining the ways through which company can easily motivate their
workers and also retain them for longer period of time. It help in increasing the overall
productivity level of the company at market place. Along with this, present dissertation will
helpful for academic point of views as it help in ensuring the large number of data with help in
improving the chances of enhancing attaining success. Appropriate managerial behaviour
includes positive working environment, better motivation, equal treatment and many more. All
these are directly contribute in making workers more productive towards the business activities.
Aim of the research project
“The main aim of this research is to The relationship between managerial behaviour and
employee turnover. A case study on Topshop.”
RESEARCH OBJECTIVES AND RESEARCH QUESTIONS
This section play a significant role in identifying the issue of the research. With the
assistance of this, investigator can easily address all the problems and get better solution. Mainly
research objectives and questions are highly based on the research aim through which researcher
can draw a valid conclusion and at the same time also enhance overall effectiveness of the
research.
Research objectives
 To understand the concept of managerial behaviour.
 To access the benefits of appropriate managerial behaviour in reducing employee
turnover.
 To identify the causes of high employee turnover within Topshop.
Research questions
 What is the concept of managerial behaviour?
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 What are the benefits of appropriate managerial behaviour in reducing employee
turnover?
 What the the main causes of high employee turnover within Topshop?
LITERATURE REVIEW
This section play a significant role in undertaking the research activities in effective
manner. Mainly, it is based on the different authors point of view who has experience on specific
research topic. With the assistance of this, researcher can easily address the issues in order to
take valid decision.
Concept of managerial behaviour
According to Demirtas and Akdogan, (2015), it is important for manager to manage all
the activities of company and its workers to achieve results by effective utilization of human
resource within the organization. In this context, effective management of people is also consider
as an important duty of manager through which employees can easily share their views and
opinion with manager. By this they put their issues in-front of top management. Effective
management is not just a bright tool kit of techniques although the professional skills are also
consider as an important thing. Mainly, it involve the managing change, including change itself.
Apart from this, manager is also responsible for providing better training and development
programs to their workers as per their performance as it directly contribute in making their
performance more productive. As it help in managing all the activities of the employees and at
the same time also increase their involvement within the business activities. By this employees
are feel more satisfied with company and its job activities. This is the main reason that company
can easily make strong workforce that help business organization to enhance their performance
level.
Benefits of appropriate managerial behaviour in reducing employee turnover
According to Bowling and et. al., (2015), managerial behaviour play a significant role in
keeping overall environment of the company positive that directly contrite in reducing the
employee turnover and at the same time. As managerial behaviour help workers to take initiative
for putting best efforts to attain set target. In this context there are some benefits of appropriate
managerial behaviour in reducing the employees turnover are as follows:
 Recognise the achievement of workers: Appropriate managerial framework help in
understanding the worker performance in order to provide them better rewards and
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appropriation. This will help in making workers motivated towards the company goals
and its job activities as well.
 Provide proper training: Effective training and development programs contribute in
making workers more productive because trained employees can easily handle all the
complex situation. It help workers to effectively perform their task and attain positive
outcomes.
 Positive work-environment: For motivating workers towards the working activities, it is
important for manager provide positive working environment to employees so that they
can easily put their best and also tries to attain best outcomes. It directly contribute in
enhancing employees productivity at workplace.
 Good work-life balance: balance is one of the important benefit of appropriate managerial
behaviour as it encourage workers to perform their best. Manager of Topshop is ensure
about the working activities of the employees as it help in promoting positivity at
workplace.
All these are the main benefits that driven by appropriate managerial behaviours with
workers in Topshop. It support employees to understand their importance towards the company
because manager is responsible to make them motivated within the organization.
Causes of high employee turnover within Topshop
According to Mathieu and et. al., (2016), Increasing employee turnover is the major
concern for every business organization as the main reason behind this is ineffective working
activities at workplace. It negatively impact on the overall performance of the company at
market place. In this context, there are some major causes which increase the chances of
employee turnover are as follows:
 Lack of growth and progression: It is important for every workers to get opportunities for
enhancing their growth. As it help in retaining workers for longer period of time. If
employees does not satisfied with their job activities and also feel demotivated. It
increase the chances of employee turnover of company.
 Lack of feedback: If company avoid to giving feedback to their workers than they reduce
the workers performance at workplace and also pushing workers away. Feedback is
important for workers to analyse their working activities and performance. This will help
in improving workers performance level at workplace.
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 Inequality: It is also a major issue behind increasing the employee turnover of the
business organization. If manager of Topshop doesn't treat workers equally than workers
get demotivated towards their job activities. This is the main reason that employees are
living their job and increase turnover.
 Over workload: Stress and workload is the main reason of increasing the employees
turnover in organization. Employees are not able to perform lot of work at a time. As it
increase their stress level which make them demotivated within the company.
METHODOLOGY
Research Design
Research design refers to the overall strategy that includes different components of the
research in a logical way. With the help of this, researcher can easily address the research issue.
Mainly, it consist the blueprint for the collection, measurement and analysis of data. This will
directly contribute in improving the chances of attaining positive outcomes. Mainly, it includes
different type of research design such as descriptive, exploratory, experimental and meta-
analytic. All these are help investigator to gather relevant data and information towards the
research topic. In this, descriptive research design refers to the presenting research by detailed
information which is based on existing factors and figures (Mathieu and et. al., 2016). On the
other side, exploratory research refers to exploring some new models and concept that help in
gathering data. Along with this, experimental research design includes scientific as well as
mathematical analysis for developing certain theory. For this research, investigator will use
descriptive research design that help in gathering detailed analysis of the research topic.
Research Approach
Research approach is consider as a plan and procedures that includes steps of broad
assumption to detailed methods of collection of data, analysis and interpretation of information.
Along with this, it is highly based on the nature of the research issues that being address by the
researcher in order to draw a valid conclusion. Mainly, it provide right direction to the
investigator for carry out the research activities in effective manner. It includes two type of
research approach like inductive and deductive (Bailey and et. al., 2017). Both are consider as
an effective way of conducting research activities with the aim of gathering valid information.
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Inductive research approach: This type of method is starts with the observations and
theories that help researcher to understand the actual data and its nature towards the research
topic. Mainly, it involve the search for pattern from the development of explanations and
observation which provide right direction to the investigator to undertake research activities.
Along with this, it is based on the learning from experience.
Deductive research approach: This type of research is based on formulating a hypothesis
that is related with existing theories. It help investigator to gather accurate information about the
specific research topic. Mainly, it is based on the quantitative approach by which investigator can
easily determine the logical conclusion which contribute in making research more successful
(Bagger and Li, 2014).
For carry out this research, researcher will use inductive research approach as it help in
providing right path way to undertake its activities in systematic manner. By this research make
easily take right decision.
Types of Research
It is consider as an exploratory method which implement by the researcher for taking
research in right direction. It help them in gathering relaxant and valid information about the
research topic. Mainly, research includes two type of methods like qualitative and quantitative
research. By using these types of research, researcher easily analyse as well as implement
accurate data within the study to attain positive outcomes.
Qualitative research: This type of research is based on the scientific methods of
observations in order to gather as well as collect non-numerical data. Mainly, it includes
meaning, concepts, characteristics, metaphors, symbols and description of things. All these are
aid in gathering data in theoretical way. By this investigator can easily take right decision and
draw a valid conclusion.
Quantitative research: This type of study consider as a structured way of gathering as
well as analysing data that obtained by the various sources. Mainly, this type of method is related
with the positivist paradigm which used by researcher for converting gathered data in numerical
form. It help investigator at the time of taking right decision with the research activities.
For carry out this research, researcher will use qualitative research as it help in gathering
theoretical framework towards the research topic (Anitha, 2014). It also may contribute in
enhancing knowledge of researcher maker about the specific research area.
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Rationale
The research is considered to determine the main purpose of research work which aid in
proving values to the relevant parties. This research is based on The relationship between
managerial behaviour and employee turnover. Now a days number of companies are facing the
issues related with employee turnover because workers are living the organization due to various
reason like demotivation, unfamiliar working environment, inequality and many more. This
consideration of research is based on the effective relationship between managerial behaviour
and employee turnover (Christian and Ellis, 2014). If business organization provide positive and
supportive working environment to their workers than they easily get motivated and also retain
in firm for longer period of time. This will directly contribute in increasing the overall
performance of the company.
ACCESS TO DATA AND RESEARH ETHICS
Research ethics related with making whole research in ethical manner. In this researcher
is responsible for keeping all the data and information of respondents confidential. This will
contribute in increasing the effectiveness of information and research activities. There are mainly
three principles of research ethics which should be follow by researcher such as anonymity,
informed consent and confidentiality. All these are help investigator easily take right decision.
LIMITATIONS
The main limitation of this research is related with cost and time. Both are significant for
undertaking research activities. Due to less time and fund, researcher face issues at the time of
collecting data and information. This will negatively impact on the overall performance of the
research activities. Thus, it is important for investigator to effectively manage fund by preparing
effective plan, This will contribute in improving the chances of attaining positive outcomes.
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REFERENCES
Books and journals
Lu, H., Zhao, Y. and While, A., 2019. Job satisfaction among hospital nurses: a literature
review. International journal of nursing studies.
Palanski, M., Avey, J. B. and Jiraporn, N., 2014. The effects of ethical leadership and abusive
supervision on job search behaviors in the turnover process. Journal of Business Ethics.
121(1). pp.135-146.
Demirtas, O. and Akdogan, A. A., 2015. The effect of ethical leadership behavior on ethical
climate, turnover intention, and affective commitment. Journal of Business Ethics.
130(1). pp.59-67.
Bowling, N. A. and et. al., 2015. Situational strength as a moderator of the relationship between
job satisfaction and job performance: A meta-analytic examination. Journal of Business
and Psychology. 30(1). pp.89-104.
Mathieu, C. and et. al., 2016. The role of supervisory behavior, job satisfaction and
organizational commitment on employee turnover. Journal of Management &
Organization. 22(1). pp.113-129.
Mathieu, C. and et. al., 2016. The role of supervisory behavior, job satisfaction and
organizational commitment on employee turnover. Journal of Management &
Organization. 22(1). pp.113-129.
Bailey, C. and et. al., 2017. The meaning, antecedents and outcomes of employee engagement: A
narrative synthesis. International Journal of Management Reviews. 19(1). pp.31-53.
Bagger, J. and Li, A., 2014. How does supervisory family support influence employees’ attitudes
and behaviors? A social exchange perspective. Journal of Management. 40(4). pp.1123-
1150.
Anitha, J., 2014. Determinants of employee engagement and their impact on employee
performance. International journal of productivity and performance management.
63(3). p.308.
Christian, J. S. and Ellis, A. P., 2014. The crucial role of turnover intentions in transforming
moral disengagement into deviant behavior at work. Journal of business ethics. 119(2).
pp.193-208.
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