Research Project: Talent Management and Employee Turnover at Marriott

This research project investigates the importance of talent management in reducing high employee turnover at Marriott hotel. The report begins with a literature review, defining talent management and its impact on employee retention, productivity, and workplace morale. The research aims to identify the negative impacts of high employee turnover, examine the role of talent management in mitigating these issues, and assess the talent management initiatives currently employed by Marriott. The methodology includes a quantitative research approach, utilizing primary and secondary data collection methods such as questionnaires, surveys, and literature review from sources like journals, books, and articles. The report outlines the research philosophy (positivism), approach (deductive), and design (descriptive). The findings are expected to provide insights into effective talent management strategies, employee engagement, and the overall impact on Marriott's performance. The project concludes with recommendations for improving talent management practices and reducing employee turnover within the organization.

Research Project

Table of Contents
INTRODUCTION...........................................................................................................................1
P1 A research proposal that clearly defines a research question or hypothesis, supported by a
literature review..........................................................................................................................1
Research aim...............................................................................................................................1
Research objectives.....................................................................................................................1
Research questions......................................................................................................................2
Rationale of research...................................................................................................................2
Understanding regarding the talent management in context of an organisation.........................3
Negative impact of high employee turnover over the productivity of Marriott hotel................3
Role of talent management in reduction of high employee turnover at workplace of Marriott
hotel.............................................................................................................................................4
P2 Examine appropriate research methods and conduct primary and secondary research.........4
TASK 2............................................................................................................................................6
P3 Primary and secondary research using appropriate methods for a business research project
that consider costs, access and ethical issues..............................................................................6
P4 Appropriate analytical tools to analyse research findings and data.......................................8
TASK 3..........................................................................................................................................19
P5 Communicate research outcomes in an appropriate manner for the intended audience......19
TASK 4..........................................................................................................................................20
P6 Reflect on the effectiveness of research methods applied for meeting objectives of the
business research project...........................................................................................................20
P7 Consider alternative research methodologies and lessons learnt in view of the outcomes..20
CONCLUSION AND RECOMMENDATION.............................................................................20
Conclusion.................................................................................................................................20
Recommendation.......................................................................................................................21
REFERENCES..............................................................................................................................22

Title: “To identify the importance of talent management in reduction of high employee
turnover. A study on Marriott hotel
INTRODUCTION
Talent management is refers to the effective process that includes attracting and retaining
high quality employee, enhancing their skills motivating them to improve their overall
effectiveness at working area. One of the main purpose of talent management is to create a
motivated workforce who are capable in putting their best efforts and stay with business
organisation for longer period of time. Mainly, effective management of talent provide
opportunities to company in inviting skilled and talented workforce that contributes in improving
the overall performance level of the company at market place (Collings, Scullion and Caligiuri,
2018). Thus, it is significant for HR manager of company is to provide proper guidance and
training programs to make employee productive and efficient for attainment of their set goals and
objectives in stipulated time frame. In addition to this, talent management is also may assist in
reducing employee turnover of company by retaining them for longer period of time. Current
research is based on Marriott hotel, is one of the famous American multinational diversified
company that operate their business around the world. Company also manage and franchise a
broad portfolio of hotels in order to provide quality services to large number of customers. Along
with this, company also focus on managing their talent to make entire activities of company
more effective and smother as well.
P1 A research proposal that clearly defines a research question or hypothesis, supported by a
literature review
Research aim
“To identify importance of talent management for retaining employees for longer
period of time.” A study on Marriott hotel
Research objectives
 To investigate impact of high employee turnover over the productivity of Marriott hotel.
 To examine the role of talent management in reduction of high employee turnover at
workplace of Marriott hotel.
 To assess the Initiatives of talent management that used by Marriott hotel in order to
retained of top talent at workplace.
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Research questions
 What are the negative impact of high employee turnover over the productivity of Marriott
hotel?
 What is the role of talent management in reduction of high employee turnover at
workplace of Marriott hotel?
 What Initiatives of talent management that would be use by Marriott hotel in retaining of
top talent at workplace?
Rationale of research
Current investigation is based on the significance of talent management within the
company in reducing employee turnover. This topic provide wider scope to the investigator in
analysing different aspects. By undertaking this research, investigator develop their personal and
professional knowledge to attain career growth. This investigation provide analysis about how
proper management of talent help company in improving their workers performance and also
make them able to execute their task activities in an effective manner (Jang and Kandampully,
2018). With the help of this, company can retain employee and at the same time also reduce
turnover of company. By understanding all these aspects of research, researcher can easily find
appropriate solution to address the specified research questions in an appropriate way.
LITERATURE REVIEW
At the time of carried out an investigation, review of literature considered as an important
section because it provide proper theoretical analysis about the previous studies. It help
investigator in gathering in-depth evaluation towards the research topic that assist in taking right
and accurate decision. By this, researcher can easily draw a valid conclusion and develop a
successful study. Mainly, it is based on the different research questions develop by researcher to
make proper analysis. This can be beneficial in providing proper answers and solution on the
basis of determined research questions.
Negative impact of high employee turnover over the productivity of Marriott hotel
According to Markovich, (2019), high employee turnover is one of the major issue that
company have faced. It affect the employees and organisational performance in negative manner
by reducing their performance level at working area. One of the main reason of high employee
turnover is lack of employee engagement with business organisation. As there are some major
negative impact of high employee turnover are as follows:
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 Low workplace morale: High employee turnover may also reduce workers performance
as they get demotivated towards their job roles. Due to low employee morale , workers
fail in performing well as working area. For attainment of their goals and objectives.
 Poor performance: In business organisation, employee get affected through high turnover
of workers. This will develop negative working environment that affect the employee
efficiency level towards the company and its goals as well.
Role of talent management in reduction of high employee turnover at workplace of Marriott
hotel
According to Cobb, (2012), talent management play a significant role in business
organisation as it help HR manager in retaining employees for longer period of time. The main
focus of managing talent is to reducing the possibilities of employee turnover. With the help of
proper talent management company can enhance their productivity level. In this regards, there
are some major role of talent management in reducing high employee turnover:
Increase employee engagement: Proper management of skilled and talented workforce,
manager can easily improve workers engagement as they are connected with organisation
activities. High employee engagement may assist in retaining workers and at the same time also
reduce the employee turnover.
Build brand reputation: It is significant for business organisation to manage their talent
because it may support in developing organisation performance. This is possible by making
employee efficient and productive so that they can easily accomplishing all the set goals and
objectives in an appropriate manner. With the assistance of this, company can enhance their
brand image and also established its competitive image at market place.
P2 Examine appropriate research methods and conduct primary and secondary research.
RESEARCH METHODOLOGY
Research methodology is consider as an important process of collecting, analysing and
interpretation data that may assist in improving the possibilities of attaining reliable outcomes at
the end of the investigation. It includes various methods and techniques that can be applied by
researcher to gather accurate information. This is the reason that, investigator is responsible for
using an appropriate one so that each and every activity of study can be easily completed without
any kind of issue and obstacles.
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 Choice of data: There are various choices that being used by researcher to undertake a
research project in an effective manner. Quantitative and qualitative are two type of
research methods that help investigator in gathering data and information to draw a valid
conclusion at the end of the investigation (De Boeck, Meyers and Dries, 2018). In order
to carried out current investigation, researcher will used quantitative research method as
it used to gather measurable data that contributes in taking right and accurate judgement
within the study. Along with this, data is collected from polls, questionnaire, surveys and
many more. With the assistance of this, investigator can easily draw a valid conclusion.
 Research philosophy: It is refers to the beliefs in which data should be gathered,
evaluated and interpretation data on the basis of specified research topic and area as well.
Mainly, it is classified on the basis of two methods such as interpretivism and positivism
research philosophy. Both methods are effective as it help in gathering reliable data that
contributes in attaining favourable end results within the research (Collings and Isichei,
2018). As per current investigation, positivism research philosophy will be applied
because it is based over the factual knowledge that acquire with the help of observation.
One of the main advantage of using this method is that it provide valid information that is
based over the scientific assumptions.
 Research approach: In an investigation it is related with the specific plan and procedure
that help research in collecting as well as analysing data. It also includes several
decisions that needs to be taken by investigator within the research to draw a reliable
conclusion within the research. It divided into two approaches such as inductive and
deductive research approach. As selection of research approach is based on nature of
research and its research problem as well. For current investigation, deductive research
approach will be used by investigator as it may assist in collecting quantitative
information that support investigator to take right judgement at the end of the
investigation.
 Research design: It is refers to the strategy that researcher have select to evaluate and
undertake entire activities of study in coherent and logical way. As the main focus of
researcher is to effectively address the research problem. Along with this, it is also
provide a blueprint to the investigator to collect, measure and measure data in order to
take reliable results within the study. Research design classified on the basis of different
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methods including descriptive, experimental and exploratory. In this, descriptive research
design will be applied because it help in gathering detailed and measurable information
towards the research topic.
 Data collection: Gathering reliable data, there are various sources that can be implement
by research within an investigation (Glaister And et. al., 2018). This is the reason that,
researcher is responsible for selecting an appropriate one so that valid conclusion can be
easily drawn. As, there are two methods of data collection such as primary and secondary
method. Both are effective to undertaking the research and collecting accurate
information. In addition to this, primary method of data collection is effective in which
researcher gather data directly from respondents in order to understand their view points.
It includes various sources such as questionnaire, survey, observation, interview and
many more. On the other side, secondary method is also help researcher in gathering
detailed analysis on the basis of developed research questions to address the specific
research problem. In this, investigator gather data from different sources such as books,
articles, journals, magazines and many more (van den Broek, Boselie and Paauwe, 2018).
With the help of these, research easily acquires authentic and accurate information to
draw a valid judgement within the research activities to make it more successful.
 The advantage of primary research method is that it increases reliability of credentials
and data of the research.
 The disadvantage of primary research is it is time consuming and expensive.
 The advantage of secondary research is it is easy to collect information for conducting
research in an appropriate manner.
 The disadvantage of this research, the information collected through this source is not
authentic.
 Research sampling: It is an important process of selecting a right sample size from the
larger population with the aim of gathering authentic information by understanding their
view points towards the research theme. In this, there are two type of sampling technique
including probabilistic and non-probabilistic. Under this investigation, probabilistic
sampling has been applied by investigation in which sample size will be selected
randomly and also provide them equal chances to be selected for sharing their view
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points. By using this, researcher select 20 respondents as a sample size who are
employees of company and also have enough knowledge about the research topic.
TASK 2
P3 Primary and secondary research using appropriate methods for a business research project
that consider costs, access and ethical issues
Research ethics: It is significant for researcher to complete entire research activities in
an ethical manner so that chances of occurring issue can be easily eliminated. For this,
investigator also responsible for following all the ethical principles related with confidentiality,
consent form, dignity and many more. All these are crucial for investigator to focus at the time of
collecting information and carry out research activities (Stewart and Brown, 2019). With the
assistance of this, researcher can complete investigation in successful way without any kind of
issue and obstacles.
P4 Appropriate analytical tools to analyse research findings and data
Frequency distribution table
Q1) Are you aware about the concept of talent management? Frequency
a) Yes 15
b) No 5
Q2) According to you, does proper management of talent in crucial for
company?
Frequency
a) Yes 18
b) No 2
Q3) In what manner, talent management put their impact over the
company performance?
Frequency
a) Yes 15
b) No 5
Q4) What is the role of talent management in reducing high employee
turnover at workplace of Marriott Hotel?
Frequency
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a) Retaining finest talent 6
b) Accomplishment of vision 5
c) Better decision making 6
d) Builds up company's reputation 3
Q5) As per your point of view, what are the negative impact of high
employee turnover on the productivity level of Marriott Hotel?
Frequency
a) High cost 8
b) Low employee morale 5
c) Poor performance 4
d) Management frustration 3
Q6) What kind of initiatives would be use by Marriott Hotel to manage
their talent at working area?
Frequency
a) Maintaining individual identity 9
b) Recognition and Reward 6
c) Providing opportunities 3
d) Training and development 2
Q7) Does talent management help Marriott Hotel in retaining employee
for longer period of time?
Frequency
a) Yes 15
b) No 5
Q8) As per your view points, what makes a good talent manager to
effectively manage or handle their finest workforce?
Frequency
a) Strong commitment to relationship building 8
b) Emphasis on listening and learning 7
c) Problem solving attitude 3
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d) A positive behaviour with employees 2
Q9) What are the main key areas that Marriott hotel can includes at
the time of managing talent at working environment?
Frequency
a) Strategic employee planning 9
b) Performance management 5
c) Compensation 3
d) Learning and motivating 3
Theme 1: Aware about the concept of talent management.
Q1) Are you aware about the concept of talent management? Frequency
a) Yes 15
b) No 5
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Interpretation: Talent management is defined as a significant activity of business that help in
organising and getting the right talent at workplace. It is also help in providing them
opportunities to develop their optimal capabilities. Basically, it is refers to the effective process
that support business organisation in managing the ability, competency and power of workers
within the business organisation. In this, the main focus of HR manager in providing proper
assistance and guidance to make them enough productive. By this, employees can easily perform
their task activities and attain their set goals and objectives in a stipulated time frame. In this
context, 15 people are aware about the concept of talent management and rest of 5 participants
are not familiar about the talent management and its impact over the company performance.
Theme 2: Proper management of talent in crucial for company.
Q2) According to you, does proper management of talent in crucial for
company?
Frequency
a) Yes 18
b) No 2
Interpretation: Talent management play a significance role in the business activities as it
contributes in managing the crucial assets of company i.e. its employee. This is the reason that
company should make the efforts to manage their workers effectively. In this, organisation also
provide support to workers in development of their skills and capabilities. With the help of this,
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company can easily retain their workers for long period of time. In this context, 18 participants
agree with this statement as they think that proper management of of talent may support
company in enhancement of their performance level. On the other hand, remaining 2 people are
not agree with this theme.
Theme 3: Talent management put their impact over the company performance.
Q3) In what manner, talent management put their impact over the
company performance?
Frequency
a) Yes 15
b) No 5
Interpretation: In order to attain competitive edge, management of talent is crucial for company
because it help in eliminating the possibilities of arising issue of conflict among workers.
Mainly, it focus on influencing, encouraging and motivating employees towards the specific job
role. This can be beneficial in making workforce more productive and efficient so that they can
easily attain their targets. In this context, 15 out of 20 respondents share their view points that
talent management put positive impact on organisation performance because HR manager focus
on improving employee engagement. With the help of this, business can easily acquire new
opportunities for expanding their business activities at global level. On the other hand, rest of 5
participants are not familiar with this theme.
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