HRMT20024: Investigation into Employee Turnover and Retention Factors

This report analyzes two research articles focusing on employee turnover and retention. The first article investigates factors affecting retention among personal care workers in Australian aged care, highlighting the impact of training, age, and health issues. It reveals that on-the-job training significantly influences an employee's decision to stay or leave. The second article examines the impact of leadership quality on turnover, particularly within a Chinese hospitality organization. It explores how transformational leadership, hierarchical structures, and employee loyalty affect turnover rates. The study emphasizes that high-quality stress from leaders and conflicts between staff levels negatively impact leadership quality, which in turn affects turnover. Both articles contribute to understanding the complex interplay between employee behavior, leadership, and organizational turnover, emphasizing the need for strategies to improve retention and leadership effectiveness.

HRMT20024 Assessment
1
Week 11
Employee turnover and retention
Name:
Student number :
Campus:
Lecturer/tutor :

 Article 1: Radford, K., Shacklock, K., &
Bradley, G. (2015). Personal care workers in
Australian aged care: retention and
turnover intentions. Journal of nursing
management, 23(5), 557-566.
 Article 2: Waldman, D. A., Carter, M. Z., &
Hom, P. W. (2015). A multilevel investigation
of leadership and turnover behavior. Journal
of Management, 41(6), 1724-1744.
References of your two
articles

Objective:
 The main aim of this study is to determine that workers will halt or leave the Australian
employment especially the aged workers.
 Many researchers studied that the personal care employee intention is to leave the
company and thus the turnover of the company gets affected by this. So the main
objective of the study that how employee retention will affect the Australian company
Method
 An investigation was led in 2012 by collecting 206 responses from the employee of
Australia in four aged care company
 The four company present in two states of Australia and covers urban, rural and metro
politician cities and both large, medium and small companies are selected for this
survey
 About 2118 employees were invited from the four organization for participating in this
survey process
 Emails and questions were sent to the employees and the survey part were distributed
to the employee of each organization
 Survey box was distributed in the common room and the valuable answers to the
question were then sealed in the envelope
Article 1- Retention along with turnover of
Australian workers

Argument:
 A total number of 206 responses are provided that is about 17% of the whole employee list
and these responses affected the Australian older employees of the organization.
 Mainly females and older aged workers are participated in this survey process and make the
investigation successful in their motive
 This study provides information about the interesting facts of the older aged employees. They
thought that employee age and health are not the main reason for company turnover losses
 One argument of the study reveals that due to the health and age issue of aged worker
turnover losses occurs and this affects the personal care employees in their working procedure.
 Another argument reveals that the health issues occur in an aged employee cannot be
observed by the workers and that causes a huge conflict between them
 The survey reveals that employment, manager support and practical training were all the
significant parameters of the older workers to stay or leave the job as they are not so much
adjusted with the training procedure of the organization.
Conclusion: The study provides information about the retention along with the turnover
intentions of the personal care employees within the Australian older care region. After the
survey, it has been noticed that the staying or leaving of the aged workers from an organization
mainly influenced by the on job training operation that is not so much familiar for them and this
is the main reason of leaving their job. Apart from this, the survey reveals that due to this
problem the personal care worker main aim is to stay in the organization more effectively.
Article 1

Objective:
 The main aim of the study is to investigate the leadership behavior and the turnover
performances that affected the leadership quality in a group within an organization
 For this study, 96 group including 375 Chinese employees from the different
organization were analyzed according to their hierarchical order
 Apart from this the study also examines that how this transformational leadership
quality affect the turnover method
Method:
 Data were collected from the large hospitality campus in the People’s Republic of
China. Here all groups were invited from the organization for participating in the
survey process and surveys questions were distributed among the group members
 The participants mainly give an answer on the effect of turnover on the leadership
quality and the completed answers were then sent to the researchers who
conducted the operations for this purpose
 The group size was 5.22, having a member of 3 to 14 with a leader. The operation
continues irrespective of age, caste, gender and educational factor
Article 2- Leadership investigation
as well as turnover performance

Argument:
 The data has been collected by using hierarchical linear modelling (HLM) analysis method
with HLM 6.0 program
 The research gives information about the effects of turnover role on leadership quality and
for this survey was conducted in a hospitality organization
 The study stated that high-quality stress by the leader also affects the transformational
leadership quality of an organization
 Apart from this the survey also provides argument on the conflict between the higher level
staff and the lower level staff that affected the transformational leadership of the
organization and this also affects the company turnover process
 This survey demonstrates that apart from this leadership quality loyalty among the
employees are also affected and for this many employees leaves their job for that. This
quality not only affected the employee behaviour but also job disappointment occurs
between them
 Furthermore, the research also provides information about the jobless rate of the employees
that affected the company turnover and thus a huge issue has been faced by the company
in their growth in the market
Conclusion: Hence it is concluded that the leadership quality affected the turnover
performances of the company and for diminishing this issue company will have to do future
research so that the growth of the company in the market cannot be decreased.
Article 2

The article one emphasis on the company
turnover that has been affected by the aged
workers of the Australian company and thus the
personal care worker gets influenced by this
process and decided not to leave the job. On the
other hand, the second article deals with the
effect of leadership quality that diminishes the
turnover performances in the organization.
Actually, in both the cases, the company
turnover has been affected by the employees'
behavior.
Contribution of articles to the
topic