Employee Development and Well-being in Marks and Spencer Research

This research project, conducted at Level 5, investigates the role of line managers and leaders in employee development and well-being within Marks and Spencer (M&S), a prominent retail organization. The report begins with an introduction outlining the research aim, which is to evaluate the role of line managers and leaders in employee development and well-being. It establishes research questions focusing on the basic concepts of employee development in the retail sector, the specific roles of leaders and line managers at M&S, and the challenges they face. The research objectives are aligned with these questions. The literature review provides an overview of existing research on employee development, emphasizing its significance in the retail sector, the roles of leaders and line managers in enhancing employee skills, and the challenges they encounter. The methodology section details the deductive research approach, survey strategy, and research methodology, including the use of primary and secondary data collection methods. The report outlines the sampling strategy, ethical considerations, and data analysis. Findings from the analysis of collected facts are presented, followed by a discussion of the implications of the research. The report concludes with recommendations and implications for further research, and references are provided.