Management Report: Analyzing Empowerment and Interpersonal Trust

This report delves into the significance of interpersonal relationships, focusing on empowerment and trust within a management context. It examines how empowerment, particularly in organizations like those in Canada, enhances employee morale, increases trust, and improves performance. The report highlights the benefits of empowering employees by delegating responsibilities and fostering open communication. Furthermore, it explores the crucial role of interpersonal trust, especially in nurse-client relationships, emphasizing its importance in providing efficient healthcare services and building strong, positive connections. The report also references various studies and statistics that support the positive outcomes of these management strategies, underscoring their impact on both employee satisfaction and client care.

RUNNING HEAD: MANAGEMENT 0
INTERPERSONAL RELATIONSHIP

MANAGEMENT 1
Introduction
Interpersonal relationships are the social associations which connect two or more people; in this
people vary from level of intimacy and sharing (Rožman et al., 2017). In this report, relationship
of empowerment with the people power will discussed. Further, the report, also discuss the
interpersonal trust in nurse-client relationship.
Empowerment
The empowered client feel value and provide efficient results due to using different methods of
performing the activities, the estimation revealed empowerment increase power among the
employees (Troth et al., 2018). It is because empowerment leads in increasing morale of the
employees this is due to the reason that client use different skills and knowledge in various areas.
In Canada different organization use this method that is provide the authority to the workforce to
use different skills in different areas. In the year 2015, about 70% of the companies receive
positive outcomes due to empowering their employees by delegating them the responsibilities
(Bekirogullari, 2019). Through this employees feel that they are important for the organization.
Further, it results in increasing trust and increase the capability of the employees to perform
efficiently by increasing their satisfaction level.
The empowerment in the workplace increase communication among the members through which
smooth functioning of the activities take place. Further, it is considered most efficient approach
in enhancing the attitudes of the employees and results in providing positive attitudes of the
workforce in various areas of the organization (Bekirogullari, 2019). Therefore organization use
different methods to empower the employees which include taking their opinions in important
areas, delegating authorities and maintain open communication and democratic environment in
the workplace. Empowerment leads in increasing power of the people because individual
progress in their career due to positive mindset. It also results increasing the capability of the
person to learn new things and increase communication through it can understand the opinion
and perception of others.

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Interpersonal trust
The interpersonal trust is considered important in nurse-client relationship it is because of
increasing the commitment among the clients. In the present era, mutual trust among the nurse-
client is important to provide them efficient services (Troth et al., 2018). The trust is the only
approach which allow the client to share all the problems to the nurse and through which nurse
use their skills and knowledge to assist them in solving their issues. The nurse-client relationship
is remain balanced with the trust because of addressing all the power and maintain dependency
and to reduce various risk and problems.
In the healthcare sector, the activities involve with greater amount of uncertainty and risk
through which trust is the only aspect which provide quality care to the client and leads in
building interpersonal relationship (Rožman et al., 2017). The estimation revealed that about
50% of the cases in the healthcare sector solved positively and efficiently due to better
relationship of nurses and client. The nurses adopt various strategies to build trust with the
patient which includes that it take more time to connect with the clients in more positive manner.
Therefore, through this client become more honest and open; the interpersonal trust also results
in managing safe working environment and provides safety to the client. In various healthcare
centers safety is managed through developing trust and better relationship with the clients
(Bekirogullari, 2019).
References

MANAGEMENT 3
Bekirogullari, Z., 2019. Employees' Empowerment and Engagement in Attaining Personal and
Organisational Goals. Journal of Social & Behavioural Sciences, 26(3), pp.3032-47.
Rožman, M., Treven, S. & Čančer, V., 2017. Motivation and Satisfaction of Employees in the
Workplace. Business systems research journal, 8(2), pp.14-25.
Troth, A.C., Lawrence, S.A., Jordan, P.J. & Ashkanasy, N.M., 2018. Interpersonal emotion
regulation in the workplace: a conceptual and operational review and future research agenda.
International Journal of Management Reviews, 20(2), pp.523-43.