ICT301: Enterprise Architecture Management Plan for Dell University

This report presents a comprehensive Enterprise Architecture Management Plan for Dell, a major player in the IT industry. The report is structured into three key parts: EA Program Management, EA Current Architecture Summary, and EA Future Architecture Summary. Part 1 focuses on governance, principles, strategy support, roles, responsibilities, budget, and performance measures. Part 2 provides an overview of Dell's current state, detailing strategic goals, business services, systems, applications, technology infrastructure, IT security, EA standards, and workforce requirements. Part 3 outlines future operation scenarios, planning assumptions, updates to current and future views, a sequencing plan, and configuration management to guide Dell's architectural evolution. The report emphasizes the importance of aligning IT infrastructure with business strategies, improving efficiency, and reducing costs to achieve Dell's objectives. It also includes the budget and performance measures to ensure effective implementation.

Running head: - APPLICATION OF ENTERPRISE ARCHITECTURE
APPLICATION OF ENTERPRISE ARCHITECTURE
Name of the Student
Name of the University
Author Note

1APPLICATION OF ENTERPRISE ARCHITECTURE
Table of Contents
1. Introduction:...........................................................................................................................3
2. Part-1: EA Program Management:.........................................................................................4
2.1. Governance and Principles:.............................................................................................4
2.2. Support for Strategy and Business:.................................................................................5
2.3. EA Roles and Responsibilities:.......................................................................................6
2.4. EA Program Budget:.......................................................................................................7
2.5 EA Program Performance Measures:...............................................................................7
3. Part-2: EA Current Architecture Summary:...........................................................................8
3.1. Strategic Goals and Initiatives:.......................................................................................8
3.2. Business Services and Information:................................................................................9
3.3. Systems and applications:.............................................................................................10
3.4. Technology Infrastructure:............................................................................................11
3.5. IT Security:....................................................................................................................12
3.6. EA Standards:................................................................................................................13
3.7. Workforce Requirements:.............................................................................................13
4. Part-3: EA Future Architecture Summary:..........................................................................14
4.1. Future Operation Scenarios:..........................................................................................14
4.2. Planning Assumptions:..................................................................................................15
4.3. Updating Current & Future Views:...............................................................................16
4.4. Sequencing Plan:...........................................................................................................17
4.5. Configuration Management:.........................................................................................18

2APPLICATION OF ENTERPRISE ARCHITECTURE
5. Conclusion:..........................................................................................................................19
6. References:...........................................................................................................................20

3APPLICATION OF ENTERPRISE ARCHITECTURE
1. Introduction:
Dell is a company that had been founded in the year of 1984 in the state of Austin,
Texas by Michael Dell. The starting budget of the company was $1000 and carried a unique
vision of how technology in the modern era shall be designed, sold as well as manufactured.
Later on, the company grew to have a customer base of more than a count of 5.4 million
along with an annual IT budget of $1 billion every year1. Since the initial phase, the company
has made a large mark within the field of computer industry by shipping more than a count of
10,000 systems to customers from more than a count of 180 countries worldwide. Following
this, the company not only remained a primary manufacturer of computers, but also started
provisioning customers with IT related solutions and helped the company grow from one
country to another. However, to create the process for achieving the objectives of the
organization, there was a particular need to rationalize the existing IT infrastructure. This
particular procedure of transformation had the primary inclusion of improving the efficiency,
reducing costs as well as enforcing the common standards. As a reason, the Enterprise
Architecture team began working towards the establishment of an enterprise vision2. This
blueprint for the enterprise architecture highlighted all the necessary information that is
associated with the organization such as the likes of strategy, business processes, objectives,
operating model, goals, information assets as well as governance. As a reason of driving the
new enterprise architecture system for Dell, this discussion has been carried out that has the
primary inclusion of creating the entire EA management plan considering the necessities of
the organization. In addition to this, this report also highlights the newer processes that shall
be involved to improve the efficiency of the enterprise in terms of business.
1 Nikpay, Fatemeh, Rodina Binti Ahmad, Babak Darvish Rouhani, Mohd Naz’ri Mahrin, and Shahaboddin
Shamshirband. "An effective enterprise architecture implementation methodology." Information Systems and e-
Business Management 15, no. 4 (2017): 927-962.
2 Nikpay, Fatemeh, Rodina Ahmad, and Chiam Yin Kia. "A hybrid method for evaluating enterprise architecture
implementation." Evaluation and program planning 60 (2017): 1-16.

4APPLICATION OF ENTERPRISE ARCHITECTURE
2. Part-1: Program Management of EA:
2.1. Principles and Governance:
Every corporate firm shall have the inclusion of a primary corporate governance that
refers to a key factor towards getting directed to a direction of success as well as getting
controlled. Having a specific governance as well as principles helps an enterprise to maintain
the underpinning of the integrity as well as efficiency of all the services that occur within an
organization on a daily basis3. On the other hand, having the inclusion of a poor governance
as well as principles will hamper the company’s potential leading towards financial
difficulties and even towards a bad reputation of the company to be precise. Some of the
governance and the principles that shall be followed by Dell in regards to the enterprise
architecture plan shall include the likes of accountability, fairness, transparency as well as
responsibility.
i) Fairness is the common term that refers to the equal treatment of all the
stakeholders that have a direct and an indirect association to Dell, to let them
know of every little event that takes place within the premise of the organization.
ii) Accountability is the primary term for the activity of putting forward an
explanation regarding the actions or any kind of conduct that Dell shall take, or
has taken towards business of the same.
iii) Responsibility is in regards to the board of directors that have been provisioned
with the full responsibility of utilising the powers and taking the blame for
anything that goes out of hand at the same time4.
3 Bakar, Nur Azaliah A., S. Harihodin, and Nazri Kama. "Assessment of enterprise architecture implementation
capability and priority in public sector agency." Procedia Computer Science 100 (2016): 198-206.
4 Hope, Tom, Eng Chew, and Rajeev Sharma. "The Failure of Success Factors: Lessons from Success and
Failure Cases of Enterprise Architecture Implementation [Best Paper Nominee]." In Proceedings of the 2017
ACM SIGMIS Conference on Computers and People Research, pp. 21-27. 2017.

5APPLICATION OF ENTERPRISE ARCHITECTURE
iv) Transparency is to always convey all the events that are taking place within the
company to the board of directors along with the stakeholders to maintain a
transparent business activity.
2.2. Support for Strategy and Business:
Strategy I regards to a business organization refers to the primary methods that are
followed by the company on regular basis to meet the demands of the objectives and the
needs of the customers belonging to the organization5. Business strategy in common terms is
the basic blue print of the organization that the enterprise follows to get hold of the daily
productivity and end with positive outcomes in the end.
The enterprise architecture puts forwards the strategy to review the essential
capabilities as well as to stick to the strategic plan that is built for supporting the business
pillar of the organization. This particular plan has a typical focus upon the business that shall
be acquired by Dell in three to five years from the present situation. This model for strategy
provisions Dell to look for gaps that are present within the organization, and then follows
with an interaction with the necessary solutions that shall fill such gaps6. This acts as a
primary helping hand towards making the business architecture stick to the strategy that has
been created and supports no deviation from this plan. Hence, it can be stated that this
Enterprise Architecture plan shall optimize all the business procedures of Dell and in turn,
equip such procedures to the business strategy of the organization.
2.3. EA Roles and Responsibilities:
This enterprise architecture plan will carry out the following responsibilities of Dell,
5 Niemi, Eetu, and Samuli Pekkola. "Using enterprise architecture artefacts in an organisation." Enterprise
Information Systems 11, no. 3 (2017): 313-338.
6 Dang, Dinh Duong, and Samuli Pekkola. "Systematic Literature Review on Enterprise Architecture in the
Public Sector." Electronic Journal of e-Government 15, no. 2 (2017).

6APPLICATION OF ENTERPRISE ARCHITECTURE
i) This will simplify the business of dell by bringing in more efficiency within the
business related operations having the optimization of lower costs, more
workforce and greater output at the end of the day7.
ii) The enterprise architecture benefits towards including a helping hand to analyze
the business related models and to create a project portfolio that will guide the
organization through decisions along with investments in the market.
iii) This EA implementation plan will also allow Dell to stick to the supporting
strategies of the organization such as the likes of due diligence for acquisitions as
well as management of integration programs towards a newer organization with
better outcomes within the field of business.
iv) Since, Dell is an enterprise within the field of information and technology, the EA
provisions with a helping hand towards increasing the benefit from innovation and
to take forward the people’s live in this digitalized modern era8.
v) Lastly, enterprise architecture will also help towards reducing the explicit risk in
making future investments for Dell in fields of innovation and digitization. This
will make the IT infrastructure of the organization, making the business
procedures flexible for greater productivity of the organization.
2.4. EA Program Budget:
The Enterprise Architecture is supposed to be implemented into Dell that is a primary
manufacturing company within the field of computer. Currently, the company employs
multiple employees and the annual budget of the organization is near to about $1 billion a
7 Hristov, Neno. "Policy for Implementation of the Enterprise Architecture as a Tool in Bulgarian Mod." In The
University of Sydney,‘History, Problems and Prospects of Development of Modern Civilization’The XX
International Academic Congress (Australia, Sydney, 18-20 July 2017) PAPERS AND COMMENTARIES, vol.
20. 2017.
8 Nygård, Martin, and Dag Håkon Olsen. "Enterprise architecture implementation challenges: an exploratory
study of the norwegian health sector." (2016).

7APPLICATION OF ENTERPRISE ARCHITECTURE
year by serving to 180 countries on a global level that is increasing on a daily basis9. As a
reason, the company can be stated as a giant within the field of information and technology
and the budget that can be held for the implementation program of Dell is, $1.53 million.
This budget has the primary inclusion of all the activities that will be a primary
component of implementing the enterprise architecture such as the likes of improving the
existing procedures, introducing new policies and business activities and making the business
infrastructure of the company far more efficient in terms of productivity and customer
services.
2.5 EA Program Performance Measures:
The enterprise architecture that is to be included differs completely from one
company to another on the basis of culture, level of funding’s as well as role that information
technology plays within the respective organization10. In regards to this, the EA that is
supposed to be implemented into the organization will measure the following key
performance areas,
i) Functions related to Enterprise Architecture creates the currently existing state of
the business capabilities, underpinned technologies as well as relative information
regarding the performance of the company in particular. This performance
measurement stands important for the company so that the company has nothing
to change when newer things are thought upon to be implemented.
9 Nikpay, Fatemeh, Rodina Ahmad, Babak Darvish Rouhani, and Shahaboddin Shamshirband. "A systematic
review on post-implementation evaluation models of enterprise architecture artefacts." Information Systems
Frontiers (2016): 1-20.
10 Bakar, Nur Azaliah A., S. Harihodin, and Nazri Kama. "Enterprise architecture implementation model:
Measurement from experts and practitioner perspectives." In 2016 4th IEEE International Colloquium on
Information Science and Technology (CiSt), pp. 1-6. IEEE, 2016.

8APPLICATION OF ENTERPRISE ARCHITECTURE
ii) The EA functions also change the method which the architecture follows for
provisioning with the particular allowance to accomplish the procedure of creating
principles, guidelines as well as standards11.
iii) The enterprise architecture will also keep a check upon changes by creating a
guide that shall be followed towards changing the entire architecture of Dell that
has been operating for years now. This is done by sticking to the business strategy,
considering all constraints, the currently existing state as well as the technological
opportunities that exist for Dell to increase their business on a global level.
iv) Lastly, the final function states forward the assured fact that decisions that are
taken while measuring the performance of every individual change that is to occur
within the organization, all the rules that have been previously stated shall be
followed and abided.
3. Part-2: Summary of EA Current Architecture:
3.1. Strategic objectives and Initiatives:
Dell is one of the few companies within the field of computing that has been able to
hold their position by sticking to the primary objectives of the organization as well as
attaining the same to get hold of a strong customer base going past the competition that still
exists within the global market.
Since the year Dell had come into operation to serve the people on a global level, the
company has set some primary goals and have taken some serious initiatives towards
11 Masuda, Yoshimasa, Seiko Shirasaka, Shuichiro Yamamoto, and Thomas Hardjono. "An adaptive enterprise
architecture framework and implementation: Towards global enterprises in the era of cloud/mobile IT/digital
IT." International Journal of Enterprise Information Systems (IJEIS) 13, no. 3 (2017): 1-22.

9APPLICATION OF ENTERPRISE ARCHITECTURE
implementing their business strategy for a better base of customers12. The following strategic
goals align to the company,
i) Provisioning customers all around the world with the best customer experience
through their services.
ii) High quality of services in everything that belongs to the field of computing.
iii) Systems as well as services that have the provision to be customized in regards to
the needs of the customers.
iv) Services as well as IT related support from the company that shall be of superior
quality13.
v) Products along with services that are differentiated from the existing competitors
within the field having the provision to buy and utilize them.
3.2. Business Services and Information:
Primarily, Dell as a pioneer within the field of information and technology carries out
its business in regards to the computing technologies that have a shared existence in the
global world14. In regards to this, the company has the following business services that is
provisioned to individual customers of the organizations,
i) Provisioning of IT related solutions to the customers worldwide.
ii) Development of IT associated applications, technology infrastructure as well as
data.
12 Bakar, Nur Azaliah Abu, and Surya Sumarni Hussien. "Association of People Factors with Successful
Enterprise Architecture Implementation." International Journal of Engineering & Technology 7, no. 4.31
(2018): 52-57.
13 Lee, Seogjun, Seung Woon Oh, and Kichan Nam. "Transformational and transactional factors for the
successful implementation of enterprise architecture in public sector." Sustainability 8, no. 5 (2016): 456.
14 Safari, Hossein, Zahra Faraji, and Setareh Majidian. "Identifying and evaluating enterprise architecture risks
using FMEA and fuzzy VIKOR." Journal of Intelligent Manufacturing 27, no. 2 (2016): 475-486.

10APPLICATION OF ENTERPRISE ARCHITECTURE
iii) Designing and development of various implemented technologies that bring in
efficiency within the products that Dell offers to all of its customers.
iv) Logistics delivery for new products and the ones that need to be taken in for
repairing15.
All of the services and information that the company claims to provide is for a
singular motive of attracting newer customers and retaining the old ones in terms of
satisfaction by meeting their demands and needs on a daily basis to be precise.
3.3. Systems and applications:
With the current enterprise architecture that has an existence in Dell, the entire team
consists of business architects, application architects, information architects as well as
infrastructure architects16. Having a combined effort towards properly carrying out the
strategies in line with the enterprise architecture, the company is in possession of various
systems and applications that are provisioned to the customers on a daily basis.
Dell has been focusing upon a logistics system that will help them to reach out to the
customers with the ordered products and set up the entire thing in place. This delivery system
will also make Dell to get hold of the items that need to be repaired back at the repair depot
of the enterprise.
The management is in possession of a system that studies the market area on a regular
basis. With the help of this data, the company makes use of the strategies to follow a strategic
direction that has the primary inclusion of innovating products to attract customers17. This
15 Halawi, Leila, Richard McCarthy, and James Farah. "Where We are with Enterprise Architecture." In
Proceedings of the Conference on Information Systems Applied Research, vol. 2167, p. 1508. 2018.
16 Cabrera, Armando, Marco Abad, Danilo Jaramillo, Jefferson Gómez, and José Carrillo Verdum. "Definition
and implementation of the Enterprise Business Layer through a Business Reference Model, using the
architecture development method ADM-TOGAF." In Trends and Applications in Software Engineering, pp.
111-121. Springer, Cham, 2016.
17 Burmeister, Fabian, Dominik Huth, Paul Drews, Ingrid Schirmer, and Florian Matthes. "Enhancing
Information Governance with Enterprise Architecture Management: Design Principles Derived from Benefits

11APPLICATION OF ENTERPRISE ARCHITECTURE
helps the company to get hold of a firm position within the global market as one of the
pioneers within the field of computing.
Lastly, the IT department is in possession of a system that measures the business units
and designs necessary solutions to information and technology as a part of supporting the
initiative to make the global environment digitalized. With various innovations in the field of
IT, Dell aims to develop associated applications, technology as well as data infrastructure to
serve the customers with the latest technology in hand.
3.4. Technology Infrastructure:
The technology infrastructure commonly refers to the entire stack that refers to the
underlying elements that are required for delivering of technology to all the end-users that
exist as customers to the organization18. This has the primary inclusion of hardware,
management, virtualization, orchestration or automation of applications that share a direct
association to the customers taking the form of client systems.
The technology infrastructure that has a current existence within the premise of Dell
include the following systems,
i) Information Technology resource pools.
ii) Storage and networks.
iii) An integrated Enterprise Resource Planning software.
iv) Installation of payroll systems for the employees.
v) Presence of a data center that allows clients to connect to the network and gather
informational resources.
and Barriers in the GDPR Implementation." In Proceedings of the 53rd Hawaii International Conference on
System Sciences. 2020.
18 Bakar, Nur Azaliah A., S. Harihodin, and Nazri Kama. "A Priority Based Enterprise Architecture
Implementation Assessment Model: An Analytic Hierarchy Process (AHP) Approach." Journal of
Telecommunication, Electronic and Computer Engineering (JTEC) 9, no. 2-3 (2017): 121-125.

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vi) Presence of cloud services to provide clients with required amount of data as well
as the facility to make use of cloud storage.
3.5. IT Security:
Currently, Dell has in place various forms of IT security that protect all the sensitive
information belonging to the organization as well as the data that belongs to the customers of
this organization.
The Dell network is specifically used for the purpose of preventing such unauthorized
or malicious users from getting into the network safeguarding all the data that is
communicated throughout the day through the network of the enterprise. In addition to this,
the company also looks after internet protection to protect all such data that is retrieved from
the internet such as the likes of online clients19. Along with these two securities, the company
has also implemented endpoint security that helps to keep the end devices connected to their
network protected from such cyber threats. Since, the enterprise allows its customers to
connect to its network, security of such end-user devices have been properly managed.
3.6. EA Standards:
With the implementation of Enterprise Architecture in Dell by the architects of
business, infrastructure, information and application the following primary processes as
standards have been decided20. These are,
i) Develop- developing of various innovations to support the increasing demands of
the customers and matching steps with increasing pace of the digital world.
19 Ahlemann, Frederik, Christine Legner, and Johannes Lux. "A resource-based perspective of value generation
through enterprise architecture management." Information & Management (2020): 103266.
20 Nuryatno, Edi Triono, and Philip Dobson. "Examining the social aspects of enterprise architecture
implementation: A morphogenetic approach." arXiv preprint arXiv:1606.02499 (2016).

13APPLICATION OF ENTERPRISE ARCHITECTURE
ii) Market- marketing of the innovative products that have been developed for the
purpose of attracting customers.
iii) Sell- selling of the developed and marketed products to the customers to meet the
demands as well as needs of the clients.
iv) Fulfil- this is to fulfil the primary needs of the customers and satisfy them that
forms a primary part of the activity of retaining customers21.
v) Support- provisioning the customers with technical support as a part of providing
them with solutions in regards to any problems that they have faced while
utilizing the services.
3.7. Workforce Requirements:
Dell as a pioneer enterprise within the field of computing have been working towards
multiple innovations as a part of the business process to end with successful outcomes.
Towards the implementation of the Enterprise Architecture, various employees work on a
daily basis to capture such successful outcomes22. As a reason, all such employee including
the various architects are in requirement of various resources as a part of the entire
workforce.
The entire workforce are in need of proper workstations installed with such software
that are in need of carrying out the work such as the likes of various tools to monitor over the
activities that are going on in the market, reading the customer demands and attracting them
with various forms of advertisements using digitalized methods.
21 Nkundla-Mgudlwa, Siyanda, and Jan C. Mentz. "A Synthesis of Enterprise Architecture Effectiveness
Constructs." In ICEIS (3), pp. 282-293. 2017.
22 Ansyori, Rizal, Nanik Qodarsih, and Benfano Soewito. "A systematic literature review: Critical Success
Factors to Implement Enterprise Architecture." Procedia Computer Science 135 (2018): 43-51.

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In addition to this, a secure network along with a cloud access is one of the primary
resource that is needed by the workforce to carry out an efficient implementation and
following the strategies aligning to the business procedures of the organization.
4. Part-3: Summary of EA Future Architecture:
4.1. Future Operation Scenarios:
After the successful implementation and operations of the Enterprise Architecture in
Dell, there are multiple futuristic innovations that might take place after the enterprise has
been running aligned to the strategies that have been in place23. In regards to the proper
functioning of the EA that has been integrated into the enterprise, there might be various
sectors of Information and Technology that have the potential to innovated by the architects
working at the company. Some of the future operations that might be finding their way into
the business procedures of the company are,
i) Newer ways of digital media and advertising schemes for the purpose of
marketing the newer innovations and products that the company might be working
towards.
ii) There is a sheer possibility for the enterprise to reach out to the customers using
newer innovations and expand their business on a worldwide level.
iii) Innovating products with the use of latest technologies to ease the life of
customers and to retain them for future needs of the enterprise as well.
iv) Usage of strategic planning and the relative methods both for the business and the
technology infrastructure of Dell24.
23 Armour, Frank, and Steve Kaisler. "Introduction to Enterprise Architecture and Business Processes Analysis
Minitrack." In Proceedings of the 50th Hawaii International Conference on System Sciences. 2017.
24 Masuda, Yoshimasa, Seiko Shirasaka, Shuichiro Yamamoto, and Thomas Hardjono. "An Adaptive Enterprise
Architecture Framework and Implementation: Towards Global Enterprises in the Era of Cloud/Mobile
IT/Digital IT." In Cloud Security: Concepts, Methodologies, Tools, and Applications, pp. 412-434. IGI Global,
2019.

15APPLICATION OF ENTERPRISE ARCHITECTURE
v) Adoption of different tools for the purpose of analyzing the interrelationships as
well as the inter-dependencies of constantly changing plans along with the current
state of the existing assets to the company.
Hence, it can be stated that the future operations shall be carried out with the help of
all the strategies that are aligned to the Enterprise Architecture and the necessary relative
methods of the procedure to take the company towards an explicit business growth.
4.2. Planning Assumptions:
In regards to the current situation, the enterprise has stated to the managers as well as
the owners of business process that they do not want to behave as an organization but to be a
capability area where every individual is supposed to be working on something different25. As
a reason, some of the assets that belong to the company such as business architecture,
production applications as well as business procedures shall be totally managed by the team
of Enterprise Architecture, while the other workers shall only be working towards making
something big in the field of innovation utilizing the strategies of EA.
Enterprise Architects in future scenarios need to be well equipped by the business
processes of Dell that makes it evident for the other departments of the organization to
conform towards the consistent business related practices, standards as well as procedures26.
The enterprise architecture has been supposedly considered to be maintaining a cross-domain
perspective that shall specifically represent the vision along with the requirements that are
associated with the Dell as an enterprise in the world of business.
25 Supriadi, Hari, M. Kom, and Endang Amalia. "University's Enterprise Architecture Design Using Enterprise
Architecture Planning (EAP) Based on the Zachman's Framework Approach." International Journal of Higher
Education 8, no. 3 (2019): 13-28.
26 Levina, Anastasia, and Oksana Iliashenko. "Enterprise architecture approach to mining companies
engineering." In MATEC Web of Conferences, vol. 106, p. 08066. EDP Sciences, 2017.

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In addition to this, Enterprise Architecture also has the primary responsibility to act as
a contributor towards governance as well as to monitor over the procedures that entertain
involvement from the cross-domain capabilities of Information Technology27. This shall put
forwards the definition of how procedures interact with the other existing core processes and
how does such procedures have a direct impact upon Dell in future.
4.3. Updating Current & Future Views:
In regards to the field of business, Dell has been operating for a long time
provisioning solutions to customers in the form of technological innovations. However, the
future implementation of Enterprise architecture shall have a greater effect upon the business
strategy of the organization28. This includes various updates in various sections of the
enterprise. As a result, the following updates shall be visible as a view in regards to the
existing EA,
i) Upgrading the skills of supporting the expectations from leadership in the
upcoming decade. This refers to becoming more efficient as well as fluent in
terms of business related strategies along with model techniques of business and
terms. This also has the primary inclusion of business related strategies as well as
model. This puts forward the fact of more investment that shall be made by the
stakeholders of dell in its innovation procedures.
27 Masuda, Yoshimasa, and Murlikrishna Viswanathan. "Evaluation for EA Framework Implementation
Method." In Enterprise Architecture for Global Companies in a Digital IT Era, pp. 89-98. Springer, Singapore,
2019.
28 Gong, Yiwei, and Marijn Janssen. "The value of and myths about enterprise architecture." International
Journal of Information Management 46 (2019): 1-9.

17APPLICATION OF ENTERPRISE ARCHITECTURE
ii) More investment to be made in the business architecture as well as skills along
with capabilities29. This shall occur in collaboration with other leaders of business
related strategy existing within the organization.
iii) Expansion of capabilities having the primary inclusion of millennial architects of
enterprise as the older ones having the least of knowledge take a leave. This will
bring in more ideas regarding how Dell shall take the future steps and towards
which direction to be precise.
4.4. Sequencing Plan:
Sequencing plan refers to the exact procedure that shall be followed while
implementing the relative methods of Enterprise Architecture (EA) and the future needs30.
The sequence is supposed to be,
i) The primary step towards implementing the Enterprise Architecture refers to the
envision as well as defining of the scope that relates to the environment of the
business related architecture.
ii) The second step that forms a primary stair towards implementing Enterprise
Architecture is that of identifying the key stakeholders of Dell. This includes the
owner, the board of directors, the employees, workers and especially the clients of
the company since the company would not have been existing if not for the
clients31.
29 Dwipriyoko, Estiyan, Abdul Talib Bin Bon, and F. Sukono. "Enterprise Architecture Planning as New
Generation Cooperatives Research Methods." In Journal of Physics: Conference Series, vol. 1179, no. 1, p.
012094. IOP Publishing, 2019.
30 Niemi, Eetu, and Samuli Pekkola. "The Benefits of Enterprise Architecture in Organizational
Transformation." Business & Information Systems Engineering (2019): 1-13.
31 Dale, Mark. "Putting Implementation into Enterprise Architecture Research." International Journal of
Enterprise Information Systems (IJEIS) 12, no. 2 (2016): 14-25.

18APPLICATION OF ENTERPRISE ARCHITECTURE
iii) The third and the final step towards this particular procedure is that of evaluating
the gathered resources and materials. This step also has the inclusion of
maintaining the developed system and abiding by the same.
The above sequence is considered to be abided by the future works of EA
implementation in Dell. Proper following of this step and abiding by all the relative methods
shall take the company to another level of client service and business growth within this
competitive digital market.
4.5. Configuration Management:
Configuration Management (CM) is to be implemented within the business
architecture of Dell while taking the future steps towards Enterprise Architecture
implementation. The principles of configuration management is important since, it abides by
the primary principles of the company, potentially will provide with the maximum amount of
benefits as well as will help towards managing the information that has a direct association
with Dell32. The configuration management will act as a primary helping hand towards the
following procedures within Dell throughout the implementation and usage of EA,
i) The CM tends to have a direct focus upon the software development procedure of
Dell as a company that belongs to the field of developing newer applications on a
daily basis.
ii) The CM provisions with a direct assistance to the management of various
information as well as business management systems that shall be existing within
the premise of Dell.
32 Kitsios, Fotis, and Maria Kamariotou. "Business strategy modelling based on enterprise architecture: a state of
the art review." Business Process Management Journal (2019).

19APPLICATION OF ENTERPRISE ARCHITECTURE
iii) CM also provides with a helping assistance towards the management of IT
software and relative development to meet the demands of the clients on a regular
basis.
iv) The business continuity principle shall also be assisted by CM. This helps in
contributing towards keeping the business going and leading to significant growth
in the field of globalized market.
v) Lastly, the configuration management also helps in assisting the mapping tables,
policies, regulation releases of specific software applications as well as other
existing procedures that might help in attracting the clients regularly.
5. Conclusion:
Dell has been a pioneer within the field of digital technologies and have been working
towards newer innovations on a daily basis. Considering the growth of the business starting
from the year of 1984 when it was found, significant progress has been visibly identified.
However, there lies a lot of opportunities for the enterprise if a proper implementation of
Enterprise Architecture (EA) and relative procedures are carried out. As a reason, this
discussion has been carried out to state all the singular procedures in a consecutive that shall
be followed to have a successful growth abiding the strategies of enterprise architecture. In
addition to this, future steps have also been mentioned that might potentially take place if the
strategies aligned to EA are properly maintained and followed.

20APPLICATION OF ENTERPRISE ARCHITECTURE
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