Enterprise Architecture Modeling for Business Strategy Report

This report delves into Enterprise Architecture (EA) modeling, focusing on the EPC modeling of loan payment procedures and delinquency analysis, along with the Windshield value chain. It analyzes the As-Is Enterprise architecture model, highlighting its problems such as call failures, invalid claims, and paperwork delays. The report proposes improvements, including the use of email, web-based systems, and call centers to eliminate paperwork and streamline processes. Furthermore, the report covers key EA concepts, frameworks like TOGAF, and the importance of business models for enterprise architecture. It also examines the IT-Business alignment problem and provides an overview of the TOGAF ADM lifecycle, including its phases and structure. The traditional set of elements for extended EPC modeling includes organizational resources and objects, application resources, and EA frameworks. The report discusses the importance of modeling RACI relations. The goal is to provide a clear understanding of EA principles and their practical application in business strategy and process improvement.

The EPC Modelling of Loan Payment procedure
Figure 1 below shows Loan Payment process.

The EPC of Delinquency Analysis.
Figure 2 below shows delinquency Analysis.

The Windshield value chain.
Figure 3 below show Windshield value chain.

The As-IS Enterprise architecture model .
Figure 4 below show As-IS Enterprise Architecture

The new enterprise strategies of the company.
There is use of modern technology.
Business process are automated.
AS-IS enterprise problems.
Call not going through .no network.
Invalid claim due to no Claims are paid.
Windshield repair not made the claim does not cover repairing.
Delay windshield repair. The process of checking claim takes long period of time and sometime claim is
invalid.
Claim checking process takes a lot of time due to delay in process not going through and some time the
stardust is not available.
A lot of paper work which waste space for storage.
Delay in processing claim due to long time taken to check claim validity.
A lot of mistake make by repair shop. The repair shop can make intentional mistake by filling in invoice
or make unintentional mistakes.
There is some fraud in current process which lead for the company to loss.
TO be proposal.
There is need to use email for communication.
There is need develop web based or mobile system.
There is need to have call center.
There is need to eliminate paperwork by use electronic invoice