Enterprise Architecture Report: Swinburne University Analysis

This report provides an analysis of the enterprise architecture for Swinburne University. It begins with an introduction to application landscape diagrams, which are used to illustrate the relationships between various business and administrative frameworks within an organization. The report then presents an application landscape diagram specifically designed for Swinburne University, detailing its information systems, administrative frameworks, and other components. The core of the report focuses on identifying and describing the key business competencies of the university, such as contract management, teaching and research service management, IT services, channel management, marketing services, and group functions. Each competency is defined with a concise description. The report also touches on the role of technology in supporting these competencies. The conclusion summarizes the findings and emphasizes the importance of the application landscape diagram in understanding the university's functional structure. The report is based on the INF80018 assignment brief and includes a bibliography of relevant sources.

Running head: ENTERPRISE ARCHITECTURE
Enterprise Architecture
Name of the Student:
Name of the University:
Author Note

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Table of Contents
Introduction......................................................................................................................................2
Application Landscape Diagram.....................................................................................................2
Key Business Competencies............................................................................................................4
Contract Management..................................................................................................................4
Teaching and Research Service Management.............................................................................5
IT Services...................................................................................................................................5
Channels......................................................................................................................................5
Marketing Services......................................................................................................................6
Group Functions..........................................................................................................................6
Technology..................................................................................................................................6
Conclusion.......................................................................................................................................7
Bibliography....................................................................................................................................8

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Introduction
The report deals with the case of the Swine burn University. Application Landscape
diagram is structure used for the collaboration of various important and effective business and
administrative frameworks of the organization (Sazabo and Ori 2017). The report is being used
here for the development of the application landscape diagram and description of the key
business competencies of the Swine burn University.
Application Landscape Diagram
The application landscape diagram is a structure that provides information about the
information systems, administrative frameworks, modules, building squares, business objects,
functionalities, software applications, databases, parts and interfaces, plus their advances, stages,
conditions and sorts in between the conditions, as per the provided business congruency.

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Figure 1: Application Landscape Diagram
Source: (created by author)

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Key Business Competencies
The competencies in the business of the organization are the abilities that competent with
the standards of the market in which the organization belongs to. If these skills are neglected,
then the business efficiency of the organization would be reduced to a great extent. The further
developments in the business of the organization would be hindered if the organization does not
meet the business competencies (Hullavarad, O’Hare and Roy 2015). Although, most of the
procedures of the organizations are generally predefined, the organization should be able to
evolve and expand themselves effectively. The organization would be able to innovate
themselves so that they can keep up to their competitive position in the market. The key business
procedures that can be identified from the application landscape diagram provided above are
described in this report.
Contract Management
In the Swinburne University the management of the contracts involves the agreements of
the administrative processes in relation to the degree programs enrolled for the students. The
procedures also involve the contracts of the suppliers who supply the merchandise for the
organization. The fund raising organizations within the organization also are taken into account
where the contact details of the fund raisers are recorded in the system (Weinstein and Barden
2017). The contracts of the faculties who are associated with the organization are processed with
the business polices of the organization.
The terms and conditions of the organizations are also incorporated with the business
procedures of the organizations. The terms and conditions of the organization are also required to
meet the compliances and the regulations that are standard for the organization. Additionally, a

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development in the organization would incorporated in current process with an efficiency in
business.
Teaching and Research Service Management
The administration for the student is a solution that would be used for the development of
the students at various stages. The reformation, self-services, the data-quality and reporting
capabilities of the system and offer them with the custom-made plan of the studies. The
Swinburne university, interfaces with the student management system that is helpful for
enrolling the students into the university and along with it the graduation activities to be
performed by the students are included in the system (Nikpay et al. 2016). The system also
involves the integration of the students’ relationship management within the system and also the
demand management factors relating to the factors of student such as the growth of the students,
student acquisition and the preservations of the students for the university.
IT Services
The operation in the system provides the details of the all the functionalities that would
be helpful in generating the procedures for the services of the student within the network
explicitly. Two of the functions in the system, the transaction management system and the
service management system would be connected within the system (Jansen 2019). Service
management is used generally for the management of the activities in relation with that of the
services which are provided the universities related to it. The payments, trading, authorization
and settlement procedures are the part of the transaction procedures.

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Channels
The channel management is used for defining any type of prescribed programs that would
be generating the procedures for the services of the students in the explicit network. The four
functions that are associated with the channel management includes distribution management,
operation management, servicing and sales management. The sales terminology has used the
channel management for determining the sales related data. This has been considered as the
essential process that helps in developing different marketing techniques so that they can reach
the clients in the market effectively. The channels are considered as the way to provide
promotion of the products so that the market can be developed effectively. The foremost
objective behind using channel management is to ensure that the organization is able to develop
a better and fluent relationship between the products and customers.
Marketing Services
The marketing for the university is done through the online interfaces and the online
social media platforms. In addition to this, the promotions are required to be performed with the
student currently associated with the university and they would be able to recommend other
students to the university as well.
Group Functions
Group functions are referred to all the functions that are associated with providing proper
support towards the primary objective of the business. This are considered to be one of the
essential fragment associated with every organization. It is very essential for every organization
to implement proper group functions so that they can achieve better benefits. The group
functions that will be offered with the functions includes financial accounting, human resources,
management reporting and supporting services.

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Technology
Technology has been used for the purpose of showing the relationships between the IT
services, functions, capabilities, roles, department and sub environments. Technology has been
used for the purpose of identifying the issues that will bring data innovation. With the help of a
business technology it becomes easy to provide digitization towards the back offices activities
and ensures that proper finance has been provided towards the organization. Proper business
innovation has the ability to enhance the performance of the organization and will also ensure
that risks have been identified successfully.
Conclusion
Thus from the above report it can be stated that with the help of Application Landscape
diagram it becomes easy to determine the performance offered by the organization. The
Swinburne university would be implementing a student enrolment system and the report
describes the entire features. With the help of the developed report it becomes easy to identify
the key functions associated with the business case study. Each diagrams have been described
within the report so that it becomes easy to understand the functionality within the organization.
Lastly the report has described all the key competencies associated with the organization.

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Bibliography
Hullavarad, S., O’Hare, R. and Roy, A.K., 2015. Enterprise Content Management solutions—
Roadmap strategy and implementation challenges. International Journal of Information
Management, 35(2), pp.260-265.
Janssen, M., 2019, July. Governance as a condition for creating business value from enterprise
architecture. In International Symposium on Business Modeling and Software Design (pp. 229-
235). Springer, Cham.
Nikpay, F., Ahmad, R., Rouhani, B.D. and Shamshirband, S., 2016. A systematic review on
post-implementation evaluation models of enterprise architecture artefacts. Information Systems
Frontiers, pp.1-20.
Szabó, Z. and Öri, D., 2017, December. Information strategy challenges in the digital era how
enterprise architecture management can support strategic IS planning. In 2017 11th International
Conference on Software, Knowledge, Information Management and Applications (SKIMA) (pp.
1-8). IEEE.
Weinstein, S. and Barden, P., 2017. The complete guide to fundraising management. John Wiley
& Sons.