Enterprise Information Systems Analysis: MBALN-736A Final Exam

This assignment solution delves into Enterprise Information Systems, addressing three key questions. The first question explores the SIMATIC IT Preactor software, its applications in production planning and scheduling, and its benefits for businesses, including case studies like Elmwood Reclaimed Timber. The second question examines e-commerce, m-commerce, and e-business models, differentiating them and highlighting their characteristics and advantages. The third question analyzes the concerns of New York City cab drivers regarding a new information system, specifically focusing on GPS tracking, associated costs, and the resulting strike. The assignment demonstrates an understanding of these topics and their implications for business operations and technological advancements.

Running head: ENTERPRISE INFORMATION SYSTEM
Enterprise Information System
Name of the Student
Name of the University
Author Note

ENTERPRISE INFORMATION SYSTEM
Table of Contents
Response to question 1:...................................................................................................................3
Response to question 2:...................................................................................................................4
Response to question 3:...................................................................................................................7
References........................................................................................................................................9

ENTERPRISE INFORMATION SYSTEM
Response to question 1:
The SIMATIC IT Preactor or SIMATIC IT Preactor Advanced Planning and Scheduling is
utilized by both small as well as large organizations for flexible production of solutions of
advanced scheduling and planning in mixed process and discrete environments for the
achievement of agile and lean targets (Lewandowski et al. 2014). Preactor International becomes
one of the World Leader in the context of software of scheduling and planning of productions.
This particular software is utilized by more than four thousand organizations of broad ranges for
the achievement of their respective goals (Rodič et al. 2015). Several kinds of benefits could be
achieved by installing as kits installation in turn offers a return in the investment which is
measured in weeks or in months sometimes.
A count of over thousand professionals who are accredited help in offering an important
source which would work in close contact with the users for ensuring necessary requirements of
every single organization are met in a very systematic manner. It is basically a solution for
planning of the production based on all its constraints (Kumar et al. 2014). It also involves shop
floor scheduling. It helps the manufacturers in responding in very fast towards the changes which
are naturally unexpected along with satisfying the demands of the customers within much shorter
lead times. It helps in the improvement of the synchronization of several procedures of
manufacturing and also helps in providing greater visibilities for the increment of the usage
along with timely delivery.
At the same time it helps in the reduction of waste along with levels of inventory as well.
It is a kind of strategic decision tool which is designed for the aim of aiding the users in mid as
well as long term planning. At the same time, it forms an interactive and a scheduling system for
handling of multiple constraints and providing support for making of several kinds of decisions
for the aim of prioritization of the orders, batches of production, processing of orders, overtime
along with the negotiation of due dates (Piengang et al. 2019). This involves several kinds of
processes with means of which the capacity of production and raw materials get allocated in an
optimal manner for meeting the demands.
It is associated to those environments where simple kinds of methods of planning fails in
addressing the complicated trade-offs among the competing priorities. It is built of several

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powerful features where users are allowed for building a custom solution. It helps in handling of
the raw materials in a professional manner and constraints could be modelled in an advanced
manner. It involves assembly process visualization along with advanced optimization of the
schedules. Success stories of this particular software comprises of Elmwood Reclaimed Timber
where this particular software was utilized for improvement of timely delivery for the
enhancement of the customer experience (Liu et al. 2014). This was utilized for avoiding manual
scheduling along with firefighting because of visibility of short term. This software helped in
overcoming the limits of scheduling of the ongoing system of ERP. With the utilization of this
software, this company was able to improve the planning of its production as well as scheduling.
The utilization of this software also helped in efficient utilization of the all the resources
along with the timely delivery of the wooden products as this organization is the marketer as well
as the manufacturer of higher quality reclaimed wooden products. These wooden products
strictly adhere to the standards for embracing the deep respects for the environment of the
company. With the utilization of this software, there was an occurrence of increment in the
revenues of top line by ten percent in the year 2016 (Resende et al. 2014). The output of the
production also got increased without the increment in the headcount. The products started being
delivered on time.
The competitors of this software comprises of Asprova APS, FactoryFour etc. as Factory
Four is a modern software which is constructed from the grounds to become intuitive for
utilization and for the interaction of the human. Asprova APS creates schedules of production at
higher speeds for numerous items and numerous processes, purchase and inventory plans etc. for
empowering of the achievement of the business goals (Dupláková et al. 2017). It also helps in
the creation of manufacturing as well as sales which is fully integrated.
Response to question 2:
E-commerce or electronic-commerce is referred to as the buying as well as selling of
services and goods as well. It could also be referred to as the transmitting of data or funds over
any electronic network, which is basically the internet. These kinds of transactions of business
takes place in the form of various kinds of business models (KANDUČ et al. 2015). Various
kinds of business models comprises of B2B or business-to-business, C2C or consumer-to-

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consumer business, B2C or business-to-consumer and C2B or consumer to business. It could
also be referred to as an activity of electronically selling or buying of several kinds of products
on online services or over internet. E-commerce is sometime referred to as internet commerce
which gets provided online. The transfer of money along with data are important for the
execution of these kinds of transactions. This model of business permits several firms in as well
as individuals in buying along with selling of several products and services as well. Almost
everything could be purchased via several platforms nowadays.
M-commerce is often referred to as Mobile commerce. It refers towards the utilization of
wireless devices which could be handheld like that of tablets and cellphones as well for
conducting transaction over the internet in a commercial manner (Mazzarol 2015). This involves
the purchasing as well as the selling of several kinds of products, paying of bills and online
banking as well. The utilization of several kinds of activities related with the activities of m-
commerce are growing day by day with an increment in the numbers of the tablet and cellphone
users (Laudon et al. 2016). In simple words, it could be referred to as the purchases or businesses
which gets conducted over several kinds of mobile devices like that of tablets and cell phones as
well. Nowadays, m-commerce have become very convenient as the ranges which are capable of
holding of m-commerce have increased. For example, several digital wallets like that of Android
pay and Apple pay permits its customers in making purchasers in the store itself without the
occurrence of the inconvenience of that of swiping of cards.
E-business or online business refers to those types of commercial transactions or
businesses which involves sharing of the information throughout the internet. Commerce
comprises of the exchange of the services as well as products between individuals, groups and
business. It could be seen in the form of one of the important activities of any kind of business.
Shopping is made easy by E-business (Chiu et al. 2014). It involves the utilization of the web,
intranet, internet, extranet or several kinds of combinations which is important for holding of
businesses. E-business is very similar to that of e-commerce but is spreads beyond the idea of
buying along with selling of services or products over the internet in a simple manner (Cherif et
al. 2014). A broad range of processes of business gets involved in the e-business like that of the
management of the supply chain, processing of orders electronically along with the management
of the customer relationships.

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Several companies which work with the utilization of the model of E-business could
obtain a competitive advantage with respect to the traditional businesses as the procedure of
setting up of the E-business is easy which requires only three things which are a device, internet
and a software as well. With respect to the traditional businesses, e-business in turn are much
cheaper. The costs which are required for setting up of the e-business are less and the costs of
several kinds of transaction are also effectively very less (Fang et al. 2014). E-business on the
other hand in not bound within certain geographical boundaries as anything could be ordered by
anybody from any location or any part of the world which itself forms the advantage of e-
business (Soto-Acosta et al. 2016). Several kinds of organizations which makes the utilization of
e-business obtain several types of benefits from the government as the government itself is
involved in the promotion of digitalization.
E-business could be implemented by several kinds of traditional companies while still
keeping the status traditional involves transforming from one system type to another system type.
It involves the documentation of all the operations of the traditional companies in a detailed
manner. The website of the traditional companies are essential as it becomes the representative
of the company (Chaffey et al. 2019). Various kinds of changeover along with advertising needs
to get implemented for transformation of the traditional companies into e-business. Numerous
factors involve in this process of transformation in turn comprises of several collaboration,
utilization of various advanced technologies etc.
Various kinds of benefits related of e-commerce constitutes of faster procedures of buying and
selling along with ease of identification of the products. The criteria of buying as well as selling
of several kinds of products gets converted into 24 * 7. The customers could be reached out in a
very easy manner with no boundaries or limitations of theoretical geography as well. The
operational cost becomes very low and the services which are provided are of better in quality
(Grbovic et al. 2015). The need of the setting up of the companies in a physical manner is just
not needed. It becomes very easy to commence as well as manage each and every activities
which are related to any particular business which is very important also.
In addition to this, the levels of the experiences of the customers gets enhanced as any
kind of desired products could be easily selected by the customers from various other providers
without their movement around the places in a physical manner. Each and every kind of products

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are available over various kinds of e-commerce platforms where the customers get to select their
desired products whatever they are searching without any wastage of time (Veit et al. 2014). It
also focuses on the insights which are provided by the customer by the utilization of analytics
and tracking as well. It is responsible for the increment in the amount of sales with gratification
instantly.
Response to question 3:
a) Several kinds of concerns of the cabbies of the New York City over the new utilization of
the new system involves that their respective movements would be tracked by the
technology of global positioning system or GPS which is involved in the new system
after several hours. The cabbies of the New York City are also upset about the amount of
one thousand three hundred billion dollars which is needed to be paid by them for the
new system itself. In addition to this, concern involved about five percent of the required
fee for every single transaction of credit which needs to be made by the customers as
well. A two-day strike was also called out for the aim of pressuring the city in rethinking
about the utilization of the new system. The strike was called out by ten thousand of the
thirteen thousand cabbies.
Yes, their concerns were justified as the technology of GPS or global positioning
system would lead towards tracking of their movements after hours and hours. The
certain hike regarding the payment of one thousand three hundred dollars which was
needed to be paid for the system was also an important concern along with the payment
of extra five percent with respect to that of the occurrence of every single transaction
made by the credit card.
b) If I was a manager of the Taxi & Limousine Commission of the New York City, I would
have involved in the installation of the new systems which would never ever require and
forced the cabbies of the New York City in paying a hefty amount one thousand dollars. I
would have also avoided in mandating the cabbies for requiring extra five percent in
accordance with the every single transaction of the credit card. I would have created a
comparatively smoother transition this particular kind of system which would help in
benefitting both the experiences of the customers as well as the cabbies.

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I would have created a transition which would have avoided all the cabbies of the New York
City in paying higher amounts along with paying five percent additional amount of each and
every transaction of the credit card. This in turn would help in avoiding the calling out of the
strikes for the aim of creation of the pressure for the city in rethinking of the implementation
of the new system. I would have focused more the levels of experiences of the customer as
this step is essential. This particular step is extremely necessary because if it fails in
attracting the customers, the customers would in turn start availing of those places which
attracted them more and would turn beneficial for them as well.
c) Many cabbies expressed that installation of the technology in their respective cabs being
inevitable irrespective of their individual opinions and I agree with this particular statement
because the installation of the new system in the all the cabs of the New York City were essential
as this particular advanced system played the role of being the ultimate saviors of both energy
and time of both the drivers as well as the passengers. This is because time forms an essential
factor. The involvement of the technology of GPS would help the drivers in reaching out to the
appropriate location within a short time span. This would in turn help all the passengers in
reaching to their location on time may be it is their work place. The strike did not the lead
towards the city in rethinking the installation of this particular system with its minimum amount
if effect.
d) As one of the customers of the cab service, I would definitely appreciate several kinds of
benefits which would be provided by the installation of the new system in the cabs of the New
York City as the utilization of the technology of GPS within this new system would help the
customers in reaching out to their desired destination on time. The technology of GPs would
further help the drivers in knowing the details of the location in a more appropriate manner. This
in turn would help in the procedure of the enhancement of the experiences of the customers. On
the other hand, good levels of experiences of the customer are important as with good levels of
experience they will stop thinking to move to the other cities where they could commute in a
flexible manner. In addition to this, flexible option of payment through the credit card also plays
an essential role as cash is not carried by all the passengers at every point of time. The
passengers could additionally, enjoy music as well as entertainment during their rides. Hence, as

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a passenger I would say that this kinds of factors benefit us along with the enhancing of the
travelling experiences where the cabbies too get benefitted.

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