MSPM1-GC4000: Enterprise Project Stakeholder Management Plan

This report presents a detailed analysis of a project's stakeholder management plan, focusing on the Riviera Maya hotel project. It begins with an introduction to stakeholder management and its importance for project success, emphasizing the need for effective communication and positive stakeholder relationships. The report identifies key stakeholders, including the CEO, executive board, project manager, and various technical and construction personnel. It then utilizes a power/interest matrix to analyze and prioritize stakeholders, assessing their influence and level of interest in the project. The report outlines roles and responsibilities, provides a stakeholder management plan, and concludes with approvals from the project manager and sponsor. The assignment also includes other project related documents like Project Charter, Project Workplan and the Enterprise Project Portfolio Business Case.

Enterprise Project Management
MSPM1-GC4000
Edward Kleinert
The Project Stakeholder Management Plan
The Project Title
The Organization Name or Business Unit Name or Department Name
The Project Solution
Authors Name:
Date:
Student Name:
Course Name:
Course ID Number:
Team Name and Number:
Date:
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Enterprise Project Management
MSPM1-GC4000
Edward Kleinert
Introduction and Purpose
The Project Stakeholder plan helps to demarcate individuals at Riviera Maya with the
vendors that can provide with required parts to strategize effectively a technologically
enhanced hotel facility. This document helps to identify entities and individuals who are
involved in providing technological parts to be provided by the vendors and their relation with
the staffs actively involved in this entire project. Communicating with the respective individuals
who play an important role is mandatory for a ginormous project to be completed effectively,
which is directly related to stakeholder’s relation with the required entities and individuals.
Stakeholder Management
Stakeholder analysis is a critical factor for a successful launch of hotel business, the main
reason being Project Managers support from these entities is important for communication
with the stakeholders that build a positive relation with these individuals. Planned roles of each
stakeholder, articulately designed stakeholder management plan and a positive response from
the stakeholders involved are the factors, which are involved in successful completion of a
project.
Identify Stakeholders
The list of stakeholders for Riviera Maya hotel is as follows:
 Riviera Maya CEO
 Riviera Maya Executive Board
 Project Manager
 Quality Manager
 Systems Engineer
 Project Coordinator
 Technicians
 Supervisor
 Construction Engineer
 Workers
 Interior Designers
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Enterprise Project Management
MSPM1-GC4000
Edward Kleinert
Stakeholder Analysis: Power / Interest Matrix
Stakeholder Name Interest Position Likelihood Relative
Power
Priority
Rating Owner
Participant Support (S) 1 - None 1 - None
Special Oppose (O) 2 - Low 2 - Little
Community 3 – Medium 3 - Moderate
Opportunist 4 – High 4 - Heavy
5 - Certain 5 - Devastating
Riviera Maya CEO Participant S 5 5 25 ORGANIZATION
Executive Board Participant S 5 5 25 ORGANIZATION
Project Manager Special s 5 3 15 ORGANIZATION
Quality Manager Participant S 3 3 9 ORGANIZATION
Systems Engineer Participant S 4 3 12 ORGANIZATION
Technician Opportunist S 3 3 9 ORGANIZATION
Worker Participant S 4 2 8 ORGANIZATION
Supervisor Community S 3 3 9 ORGANIZATION
Project Co-ordinator Participant S 3 3 9 ORGANIZATION
Interior Designer Opportunist S 3 2 6 ORGANIZATION
Empower
Inform
Negotiate
Consult
Consult
Inform
Consult
Negotiate
Consult
Negotiate
Empower
Inform
Strategy to Manage
Stakeholder
Likelihood x
Power
Consult
Inform
Figure 1: Interest Matrix
(Source: Created by Author)
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Enterprise Project Management
MSPM1-GC4000
Edward Kleinert
Prioritize Stakeholders
Figure 2: Priority Matrix
(Source: Created by Author)
Assess Key Stakeholders
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Enterprise Project Management
MSPM1-GC4000
Edward Kleinert
Outcome Assessment
Stakeholder Management Plan Roles and Responsibilities
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Enterprise Project Management
MSPM1-GC4000
Edward Kleinert
Approvals
Prepared by__________________________________
Project Manager
Approved by__________________________________
Project Sponsor
___________________________________
Executive Sponsor
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Enterprise Project Management
MSPM1-GC4000
Edward Kleinert
Bibliography
Berman, S. L., Wicks, A. C., Kotha, S., & Jones, T. M. (1999). Does stakeholder orientation
matter? The relationship between stakeholder management models and firm financial
performance. Academy of Management journal, 42(5), 488-506.
Freeman, R. E. (1999). Divergent stakeholder theory. Academy of management review, 24(2),
233-236.
Hillman, A. J., & Keim, G. D. (2001). Shareholder value, stakeholder management, and social
issues: what's the bottom line?. Strategic management journal, 22(2), 125-139.
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