Analyzing Enterprise System Drivers, Impact, and Management Changes

This report delves into the core drivers of enterprise systems, including their role in data storage, enhancing business agility, and improving productivity through cloud-based tools. It explores the impact of these systems on organizational performance, emphasizing performance measurements, streamlined processes, and the use of balanced scorecards to evaluate success. The report also addresses the challenges associated with enterprise systems, such as coding requirements and potential issues in information transfer. Furthermore, it outlines crucial change management considerations for successful adoption, including cultural factors, executive buy-in, and accountability procedures. The study underscores the importance of strategic implementation to maximize the benefits of enterprise systems, highlighting their vital role in modern business operations.

Enterprise system issues

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Introduction
Enterprise system is an information system that is used for serving different business operations
and functions such as marketing, sales, manufacturing as well as in production procedure. The
paper demonstrates the various principle key drivers of this Enterprise Systems in businesses.
The proper explanation is provided in terms of demonstrating all the key drivers of this system.
In addition, it is noted that the enterprise system provides various impact on the performance of
an organization. These features will also be discussed in this context with the procedure that
helps in measuring this aspect. Moreover, the study will also discuss the various management
change in organizations that should be necessary for successful adoption of an Enterprise System
in the businesses. Appropriate justification has been provided in order to demonstrate all these
features to the readers.
Main context
In the 21st-century Enterprise System is one of the important resources to manage and operate
companies (Leonidou et al., 2017). The main role of the enterprise system is to advance the
technological means so that the companies can get benefited in the market and enhance their
competitive advantage perspectives. The principal drivers of the Enterprise Systems in
businesses are as follows:
1) It is one of the principal drivers of an enterprise system that help the businesses to store their
consumer data in a preferable format. The system measures and managed the information of
consumer order history, time duration of these orders, deliverable as well as cancellation time of
these orders and so on. Enterprise system helps the organizations to increase their competitive
advantage by reducing the complexity of business (Nguyen, Newby and Macaulay, 2015).
Independent software's are made by the enterprise system that enhances rapid elasticity rate and
the demand of the self-service process. From this fact, it is clear that this system help in
improving the agility of business by developing the IT resources of the firms.

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Enterprise System is a cloud-based tool that improves productivity by providing all sorts of
information regarding products and services to their consumer base. With the help of enterprise
system, the organizations sent every information regarding their goods and services through
email, voice communication instant messaging, event schedule, and conferencing and
information development and sharing (Jia, Guo, and Barnes, 2017). It thus helps the people to
know about the company services and goods which influence them to purchase it from this
particular firm. Hence it enhances the overall experience of the individual customers which thus
enable the firm to improve their productivity rate.
By incorporating the enterprise system in business procedures, the firms in current days will
increase the consumer service capabilities that help them to enhance their business assets (Zhou,
2016). Hence it decreases the cost of running a business and also improve the consumer
experience. By adopting this system, the companies reduce their operation costs, and it
influences them to reduce the overall cost of the business prospects.
The principal drivers of an enterprise system that have been discussed earlier create some
challenges if they are not maintained properly. The proper coding system is required to store the
information in a preferable format (Arena, Azzone and Bengo, 2015). If the code is not provided
correctly, then the data will not store that generates various issues to the organizations. For
enhancing the business agility, the IT department staff members should know various
programming language because incorrect programming language generates wrong software that
may decrease the efficiency of the firms. Many scholars demonstrate that sometimes enterprise
system creates issues in transferring the information to the customers.
It causes due to security failure as well as a disturbance in internet facilities. Thus for making
long-lasting and profitable relationships with the consumer, it is necessary for the firms to
develop certain strategies that may reduce the various challenges causes through the enterprise
system. It is seen that the enterprise system help in reducing the cost of business but only when
if it is used strategically (Arena, Azzone and Bengo, 2015). If the staff members use it properly
then only it provides a positive impact on business or either it may affect the profitability rate of
companies. Hence from all these features, it is quite evident that the enterprise system causes a
various positive impact on improving the business procedure, but it also generated various issues
in business if it is not maintained properly.

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2) Enterprise System provides appropriate solutions that should be helpful for the organizations
in performing their business process efficiently and quickly (Närman, Johnson and Gingnell,
2016). In addition, the various ways by which the enterprise system contribute to improving the
performance of organizations are given below:
Performance measurements and metrics are important in evaluating the progress of the business
and also help in setting the business goals of a company. Thus with the help of this enterprise
system, the companies calculate their profit ratios, sales margin and other metrics which thus
influence them to enhance the management perspective of business (Närman, Johnson and
Gingnell, 2016). In other words, it brings a degree of automation in the business procedure by
allowing the staff members to follow manual records of data. Hence it is clear that with the help
of this system the firms can enhance their business growth that also improve their overall
performance too.
By incorporating the enterprise system in the business, the companies get streamlined prospects
through user-friendly interfaces. The procedure enables the employees to acquire the relevant
data and information which is required for them to do their duty fruitfully. Enterprise system
extracts a standard or custom report that makes the employee's jobs easier by which they increase
the productivity rate of the firms (Carvalho et al., 2017). By this way, this system contributes to
enhancing the performance of organizations.
In today's environment, most of the companies face issues in their accounting process, and for
this reason, they incorporate enterprise system in their business operations. The system provides
a manual report in terms of finance, accounting and sales that will be helpful for the HR
department to access all the data properly. Everyday accounting and financial reporting take a lot
of effort and time which can be reduced after the incorporation of this system in business
procedures (Cleary and Quinn, 2016). The companies using this enterprise system to analyze and
integrate financial data that will help them to reduce the delay of work and improve the
employee productivity rate considerably.
All these contributions of the enterprise system for improving the organizational performance are
measured by the balanced scorecard. The balanced scorecard is a technique that helps the
decision makers of the organization to navigate the firm success by using the enterprise system.
The technique helps the companies to translate their strategy and mission into a comprehensive

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set of performance measures by which they easily calculate the outcomes of the management
system (Akkermans and Van Oorschot, 2018). In other words, with the help of balanced
scorecard, the organizations link and communicate various measures and objectives to make a
plan, set their targets and act as per the condition so that they can reach their goals. The
organizational performance measures through this scorecard by providing emphasis on the
financial objectives of the firm. The financial data are collected and with the help of four
different perspectives of scorecard such as financial, internal business processes, customer and
learning as well as growth, the full performance of the organization are measured (Appelbaum et
al., 2017).
3) The enterprise system is considered as a basic set of programs that provide huge benefits to
the business procedures of various large, medium and small companies (Akkermans and Van
Oorschot, 2018). The several change management considerations that should be necessary for
successful adoption of an enterprise system are as follows:
Before the incorporation of the enterprise system, the management team should consider the
different factors of organizational culture. In an organization different types of people are
present, and thus it is the main reasons for considering these factors. The cultural considerations
that should be needed are demographics, education, language, skill level and work personalities
(Hansen and Schaltegger, 2016). It is seen that most of the people lack knowledge on a various
software system and therefore before understanding the organizational cultures it is not good for
the management team to implement this system. Thus after acknowledging their employee's
differences, the management team should take necessary steps that change the company culture
as well as they easily incorporate this enterprise system without facing any difficulty.
The incorporation of an enterprise system in the organization is only successful if a complete
buy-in form is involved in the various decision-making process of an organization. The buy-in
process includes both management and employees that are related to the organizations. Thus
before incorporating the enterprise system the management team should think about the future
aspects after implementation of the system (Cooper, Ezzamel and Qu, 2017). If the management
team thinks that some changes will help the firm to use this system positively, then they will
make a proper strategy to change the system. In addition, the employees are not well known
about the use of the various system in business operations. Thus for understanding the employees

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regarding the usage of this system, proper counseling should be arranged by the HRM
department of the firm (Upward and Jones, 2016). Hence a change has been noticing in the firms
which thus allow the employees to use this enterprise system perfectly as per the needs of the
organization.
For implementing the enterprise system, it is important for the firms to change their
accountability procedure by providing proper training to the staff members working in their
firms. If this change management prospect is not taken seriously by the companies then after the
implementation of this enterprise system they can face various challenges in the accountability
process (Shao, Feng and Hu, 2016). If the coding and software program are not properly given
by the employees, then the whole system can be corrupted, and instead of giving positive results
it may affect the productivity as well as performance rate of the organization.

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Conclusion
In the current trend, enterprise system plays a vital role in the business operations, and thus
various principle drivers are present that influence the business after the adoption of this system.
One key driver is that enterprise system store the information in a preferable format and
improves the business agility. It also helps in improving the productivity rate by enhancing the
customer service experience and thus reduce the business operation costs. While if proper coding
and software program is not known by the employees then it may generate various issues for the
firms. By enhancing the workflow and improving the accounting process, the system influences
the organizational performance and it only measured by the balanced scorecard method.
Moreover, cultural considerations, executive buy-in techniques, and the accountability aspect are
the various change management procedure that should be considered by an organization for the
successful adoption of an enterprise system in the business operations.

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