PROJ6009 - ERP Implementation in BPM: Samsung Company Analysis

This report analyzes the implementation of an Enterprise Resource Planning (ERP) system within the Business Process Management (BPM) framework for Samsung Company. It explores how ERP can streamline business operations, enhance cost and time efficiency, and facilitate sustainable development. The report details the processes, tools, and criteria for ERP implementation, emphasizing consumer relationship management, resource allocation, and financial controls. It assesses the advantages of incorporating Internet of Things (IoT) systems into BPM, including real-time monitoring and virtual operations. A cost-benefit analysis evaluates the financial impact of integrating ERP with BPM, highlighting improvements in consumer relationships, logistics, and procurement. The report also addresses change management during implementation and the importance of lifecycle planning in manufacturing. The document is available on Desklib, where students can find a wealth of similar assignments and study resources.

Running head: PART A: ERP AND BPM
Part A: Enterprise system in Business Process Management report
Name of the Student
Name of the University
Author note

1PART A: ERP AND BPM
Table of Content
Introduction:....................................................................................................................................3
ERP options integrated in the BPM for Samsung Company...........................................................3
Processes, tools, and criteria to evaluate ERP options....................................................................4
ERP system support the supply chain, logistics, procurement, and performance monitoring........4
IoT facilitate BPM or affect ERP application in Samsung company..............................................5
Opportunities for improvement in evaluating commercial packages or other options....................5
Implementation plan for Samsung Company..................................................................................7
Accountability of life cycle.............................................................................................................7
Conclusion:......................................................................................................................................8
Reference:........................................................................................................................................9

2PART A: ERP AND BPM
Introduction:
Business process Management (BPM) and the Enterprise Resource Planning (ERP) are
very closely related management information technology that helps to improve the performance
of the business operation by assessing their existing condition and finding solution is a automatic
environment. The report focuses on the implementation of ERP system in BPM for a chosen
company named Samsung Company that can allow the business operation to be more simplistic
as well as cost and time efficient. In this report the process, tools and criteria for the
implementation process have been analysed. The advantage of incorporating IoT system in the
BPM has been assessed with cost benefit analysis. The accountability of life cycle in Samsung
Company has been also taken into the consideration while examining the implementation.
ERP options integrated in the BPM for Samsung Company
The Business process Management of the Samsung company is highly integrated with its
ERP or Enterprise Resource Planning technology that allows the business authority to examine
the existing manufacturing system, supply chain, resource allocation and cost efficiency within a
automated business process to provide a profitable and sustainable development. The major
options integrated within the ERP system of Samsung company are scheduling, resource
allocation, financial controls and even consumer relationship management (Balko & Vasudevan,
2014). Moreover the ERP options on the Business process management of Samsung Company
focused on assessing, monitoring and updating the executions of the business operation.

3PART A: ERP AND BPM
Processes, tools, and criteria to evaluate ERP options
Many tools are used to evaluate ERP options within the BPMS system of the Samsung
company. The major evolution criteria of ERP tools are Consumer relationship, account
management, bank reconciliation, benefit administration, CRP or Capacity Requirements
Planning, MRP or Material Requirement Planning, BOM or Bill of Materials, Logistics
management, Business Intelligence or BI, Email Tools, Business to Consumers Commerce,
Advance Allocations, Change management, API integration, flexible network design and
Advance Planning System and Training (Leon, 2014). Apart from that, the financial stability,
Vendor management and Support installation of the ERP are also essential.
ERP system support the supply chain, logistics, procurement, and
performance monitoring
The Samsung Company can use ERP or Enterprise Resource Planning technology in their
logistics, quality management, monitoring and procurement operation by utilising the automating
controlling and the resource allocation in order to increase their operational and functional
productivity. Samsung Company can use ERP for their supply chain management in order to
calculate the most price and time efficient chain planning for inbound and outbound logistics
(Tian & Xu, 2015). Samsung Company uses ERP integrated with their KPI and scorecard system
for their recognition and rewording procedure. Samsung company is also using the ERP system
integrating with the BPM for the procurement process that comprises analysis of existing
condition, finding the scope of improvement, determining the required resources and planning of
the most effective resource collection process.

4PART A: ERP AND BPM
IoT facilitate BPM or affect ERP application in Samsung company
Samsung uses Internet of Things (IoT) from 2nd generation development of multi duplex network
system in order to execute a real time monitoring and controlling environment for the logistics,
manufacturing and HR management system. After the intervention of 4th generation of wireless
networking the IoT has the wider opportunity with the smart phones, tablets, laptops and other
portable platforms. For upcoming years, Samsung Company is planning to execute a virtual
operation and simulation program with the incorporation of ERP in order to examine the success
factors a prototype development (Vom Brocke, Petry & Gonser, 2016). On the other hand, ERP
system is under the use of virtual team management and marketing across the globe.
Opportunities for improvement in evaluating commercial packages or other
options
The commercial operation of Samsung Company is manly distributed in electronics and
electrical products and services. Therefore, the improvement of the commercial packages would
involve with the price base marketing and product selection procedure for the products and
service. ERP system can help the market selection, targeting and pricing strategy of the
commercial packaging system of the Samsung Company. ERP is very beneficial for the
implementing BPM where the accounts, finance and billing system for the commercial
transactions are implemented (Bullen, Microsoft Technology Licensing LLC, 2018). Along with
the commercial packaging the ERP system of BPM can be also widely utilisable for partnership
selection, communication system and even in legal compliances.

5PART A: ERP AND BPM
Figure: Accountability of ERP in the BPM
Source: (Ewe, Pekerten & Ma 2016)
Cost-benefit analysis of integrating ERP with BPM 100
In order to conduct the cost benefit analysis of utilising ERP with the BPM in the Samsung
Company the financial report of the 2016 and estimation of 2020 of this company has to be
analysed.
Options of utilisation Changed Cost for using ERP in
BPM (+ represents increase and
– represents decrease)
Changed Benefit of using ERP in
BPM (+ represents increase and
– represents decrease)
Return on investment +8% -5%
Consumer relationship +2% +10%
Logistics operation +10% +15%
CSR activity -2% +5%
Marketing and Promotion +3% +10%
Procurement process +15% +10%
Monitoring +10% +5%

6PART A: ERP AND BPM
Total +46% +50%
Result (50%-46%)= 4%
Table: Cost benefit analysis
Source: (Created By author)
From the above cost benefit analysis it has been clear that the after incorporating the ERP system
in the BPM of the Samsung Company the benefit can be increased 4% more than the increase of
the Cost.
Implementation plan for Samsung Company
In Implementation plan, the Samsung Company should focus on the change management process
where the workforce and the management operation can work in a synchronised operation.
Samsung has to analyse the driving force and estimated resistance force for these changes (Dar et
al., 2015). Then, the management of the organisation can execute defreeze, change and en-freeze
plan with appropriate leadership and managerial operation. The implementation plan should be
utilised in both in house and outsource operation. However, the primary focus of this plan should
be more on in house development.
Accountability of life cycle
Throughout the incorporation of ERP in the BPM of the Samsung company the company should
also focus on their life cycle plan of manufacturing procedure. This would help to alter the
logistics and the supply change management according to the implementation plan in both
national and global business operation.

7PART A: ERP AND BPM
Conclusion:
The report focuses on the implementation of ERP system in BPM for a chosen company named
Samsung Company that can allow the business operation to be more simplistic as well as cost
and time efficient. From the above report, it has been found that incorporating IoT system,
accountability of life cycle process, tools and criteria are the major components of the BPM
system under the process of incorporating ERP.

8PART A: ERP AND BPM
Reference:
Balko, S., & Vasudevan, K. (2014). U.S. Patent No. 8,849,747. Washington, DC: U.S. Patent
and Trademark Office.
Bullen, G.N., Microsoft Technology Licensing LLC, (2018). Enterprise resource planning
oriented context-aware environment. U.S. Patent Application 10/026,058.
Dar, K., Taherkordi, A., Baraki, H., Eliassen, F., & Geihs, K. (2015). A resource oriented
integration architecture for the internet of things: A business process
perspective. Pervasive and Mobile Computing, 20, 145-159.
Ewe, T., Pekerten, O., & Ma, L. (2016). U.S. Patent No. 9,420,054. Washington, DC: U.S.
Patent and Trademark Office.
Leon, A. (2014). Enterprise resource planning. McGraw-Hill Education.
Tian, F., & Xu, S. X. (2015). How Do Enterprise Resource Planning Systems Affect Firm Risk?
Post-Implementation Impact. Mis Quarterly, 39(1).
Vom Brocke, J., Petry, M., & Gonser, T. (2016). Business process management. In A Handbook
of Business Transformation Management Methodology (pp. 137-172). Routledge.