Developing Enterprise System: Implementation Framework Critique

This report critiques the article "Enterprise Systems Implementation Framework: An Organisational Perspective" by Rajesri Govindaraju. The report provides a brief summary of the paper, which discusses the importance of enterprise systems in organizations and the challenges of successful implementation. The critique focuses on the author's framework for implementation, which includes project and post-project stages, identifying key issues such as knowledge development, system alignment, and change mobilization. The report analyzes the research methodology, emphasizing the use of literature review, and highlights the critical stages within the project and post-project phases. It also addresses the importance of organizational factors, such as people-related issues and the alignment process, in the successful implementation of enterprise systems. The report concludes that the framework effectively addresses the challenges of implementing enterprise systems and that the report effectively analyzes the key aspects of the implementation, and how the framework can be used to improve organizational effectiveness.

Running head: DEVELOPING ENTERPRISE SYSTEM
Developing Enterprise System
Name of the Student
Name of the University
Author Note

1DEVELOPING ENTERPRISE SYSTEM
Enterprise Systems Implementation Framework: An Organisational Perspective
Rajesri Govindaraju
Bandung Institute of Technology
December 2012

2DEVELOPING ENTERPRISE SYSTEM
Introduction:
The enterprise system or the enterprise resource planning can be considered as cross
functional information system which is important for providing coordination within the
organization and it helps to integrates the key business processes and it also help in the resource
planning of the organization [2]. Due to this fact enterprise systems plays an important role in
within the organizations. Thus, proper development of the enterprise systems is crucial within
the organization.
In the aspect of developing the enterprise systems, in this report an article related with
this developing the enterprise system will be critiqued. Here, the main aim of critique the paper
is analysing the paper briefly and preparing a short summary of the paper. In this aspect the
selected paper which will be critiqued is the “Enterprise Systems Implementation Framework: an
organisational perspective” and the author of this paper is Rajesri Govindaraju.
Critique on the Selected Paper:
In this article the main intention of the author is describing the implementation
framework of the enterprise systems within an organizational perspective. Here, the author has
mainly described implementation of the enterprise systems in various of companies [1]. As per
the author various of organizations and businesses has tried to implement the enterprise systems
in their organization but few of them was able to implement it successfully in the organization.
As there are a large number if failure cases in the implementation of the enterprise system in the
organization the authors has taken the step of developing a proper framework which will be
helping to understand how to manage the overall processes of the implementation so that the
enterprise system can be implemented in the organization successfully [1]. This report has also

3DEVELOPING ENTERPRISE SYSTEM
defined the implementation of enterprise systems. In this aspect, implementation is started with
the decisions of adopting enterprise systems and it finishes when the organization starts using the
enterprise system as an integral part of them. In this aspect it is very much important to design
the conceptual framework of the enterprise system. Here, to develop the conceptual framework
this article has utilised the results of the previous researches [1]. Depending on the previous
studies, important and relevant theories has been has been utilized in the field of organizational
change and information system implementation. In this way a conceptual framework is being
developed. The developed conceptual framework is able to address both of the particular stage
after the project and project stage regarding implementation of the enterprise system. This
framework has also identified some essential issues within that was present in those stages. The
main issues which has been highlighted in this case are the knowledge development issues,
system alignment issues and change mobilisation issues. All of these issues has been highlighted
in the project stage while optimization of the system and institutionalisation are very much
important within the post project stage.
In this case for performing the research the author has surveyed others of researches that
has been done in the same region. Author has utilized the results from the previous researchers
for performing the research so that the conceptual framework can be developed. Thus, it has
been assessed that the author has utilized literature type of survey methodology for performing
the research [1]. The author has collected secondary type of data and has analysed these data.
Depending on that data the author has created the conceptual framework for the enterprise
system development and implementation in this case.
In the aspect of proper framework development the author has founded that there are two
important stages so that the enterprise system can be implemented successfully. As per the

4DEVELOPING ENTERPRISE SYSTEM
author, the two important steps are the project stage and post-project stage. The author has
founded that the project stage is mainly aiming to develop an improved and new type of
information system environment. In this stage to create a better environment for the information
system a new type of application of information system is well developed and in the similar kind
of time users are actually being perfectly prepared for adopting and preparing the new type of
system [3]. In the further research, the author has also founded that there are mainly three
important stages within the project stage. These three stages are the system adoption, change
mobilisation and knowledge development. The system adaption stage is the mutual adaption of
the organizations, business process and technology which is one of the main issues within all the
various projects which are enabled by IT. For the enterprise system projects, when any type of
procedure of business changes will be properly taking place the formal structure comprises of the
contents of the work, task of the work, performance measures and work environment need to be
arranged in a different way. In this aspect the change mobilisation is mainly utilised for referring
to the efforts which mainly aims to gain the commitment of the employees and the support of the
stakeholders who are involved within it. As per the findings, participation of the users is also
very much vital as the users have some detailed knowledge and will have the firsthand
experience of the weaknesses and the strengths of the ongoing process [1]. The next step is the
knowledge development. From the findings it has been assessed that implementation of the
enterprise system can be considered as transfer of knowledge from the source organization to the
destination organization. It actually implies that, the organization which is implementing the
enterprise system must develop in-house knowledge that is necessary for using the system,
maintaining the system and to improve the system. In the findings it has been also assessed that
like the project stage, project post stage is also very much crucial [1]. This phase of the

5DEVELOPING ENTERPRISE SYSTEM
enterprise system implementation is currently associated with adaption, adoption and initiation
stages of the Apple and Zmud stages. In this stage, members of the organization are expected
that they will be commit themselves for the enterprise system application usage. This phase is
having two important stages. The first stage is the institutionalisation and the second stage is the
optimization of the system. In the case of institutionalisation stage the author has founded that in
any type of organizations tensions can arise a consequence of a lack of fit among institutional
order and the material condition of it. In this aspect it has been assessed that material conditions
are established by techniques, technology and the procedures of the production. In this aspect,
the central official order will mainly be incorporated by beliefs, values and standards [1]. Here,
the author has founded that one of the prior reason due to which implementation of the enterprise
system fails is the deficiency of fit among the estimated way of functioning and prevailing of the
organizational standards and rules. From the findings it has been also assessed that optimization
of the system is also very much important for continuously meeting the demand of the business
processes. It has been also determined that there are mainly three types of software optimization
which are the evolution, improvements and software mastery.
In this aspect, the main problems which has been highlighted by the authors is that most
of the failures in implementation of the enterprise system. For the reason the author has
highlighted the people related issues. In this aspect the author has actually stated it right.
Organizational peoples are one of the main reason that this type of enterprise system
implementation fails within the organization [1]. The author has also identified that more
problems related with the successful implementation of the enterprise systems are the change
mobilization, alignment process and knowledge development. From the observation of author it
can be stated that the author has founded it quite right. There are several of problems regarding

6DEVELOPING ENTERPRISE SYSTEM
the alignment process of enterprise systems in the organization. Thus, it can be stated that overall
statement of the author is quite right in this case.
In the conclusion the main aim of this article is properly implementing the enterprise
systems within the organization so that effectiveness of the organizations can be improved. This
article has successfully developed enterprise system implementation framework. From the
overall project it has been assessed that the project begins with the decision of enterprise system
adoption and it end with successful implemented enterprise system [1]. Also, the framework has
shown the process of outcome within the project stage and from the brief description it has been
assessed that the effectiveness of the enterprise system implementation can be analysed in two
levels which are the short term implementation effectiveness and long term implementation
effectiveness.
Conclusion:
From the above discussion it can be concluded that enterprise system implementation is
one of the critical task which is performed by the organization. Here it has been assessed that
while the organization initiates this type of implementation plan, it often becomes a failure. Thus
it is important to create a proper framework for the implementation of the enterprise systems
within organizations. In this aspect a particular paper from the domain of developing enterprise
system has been selected and evaluated. First in this paper a brief outline of the selected paper
has been elaborated. In the following section research method of the paper has been discussed
and the finding from the research has been assessed. Also, the conclusion of the article has been
evaluated in this report.

7DEVELOPING ENTERPRISE SYSTEM
References:
[1] R. Govindaraju, "Enterprise Systems Implementation Framework: An Organisational
Perspective", Procedia - Social and Behavioral Sciences, vol. 65, pp. 473-478, 2012. Available:
10.1016/j.sbspro.2012.11.151.
[2] D. Romero and F. Vernadat, "Enterprise information systems state of the art: Past, present
and future trends", Computers in Industry, vol. 79, pp. 3-13, 2016. Available:
10.1016/j.compind.2016.03.001.
[3] D. Appelbaum, A. Kogan, M. Vasarhelyi and Z. Yan, "Impact of business analytics and
enterprise systems on managerial accounting", International Journal of Accounting Information
Systems, vol. 25, pp. 29-44, 2017. Available: 10.1016/j.accinf.2017.03.003.