Enterprise System Innovations: Case Studies of Organizational Impact

This case study examines the innovations brought by enterprise systems to organizations, focusing on Visy, HCF, and Queensland Sugar. Visy benefited from improved communication, HCF from real-time observation strategies, and Queensland Sugar from a platform-based infrastructure that enhance...Read More

Running Head: BUSINESS INFORMATION SYSTEM
Business Information System
Name of the Student
Name of the University
Author Note

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Table of Contents
Introduction......................................................................................................................................2
Discussion........................................................................................................................................2
Case Study 1................................................................................................................................2
Case Study 2................................................................................................................................3
Case Study 3................................................................................................................................4
Conclusion.......................................................................................................................................5
Reference.........................................................................................................................................6

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Introduction
Enterprise system are considered to be the large scale software application layer that uses
packages for supporting two business processes of the organization as well as the flow pf
information is also regulated by the Enterprise system . Data analytics also has been a mjor part
of the Enterprise system which helps in reporting and analysis of the data. This report will
discuss about the innovations that Enterprise System brings in the organization that utilizes the
same. This report will further provide three case studies of three different organizations that has
been using Enterprise System as their integral infrastructure.
Discussion
Case Study 1
The company that has been taken into consideration to illustrate the innovation that has
been brought in by the Enterprise System is Visy (Wang, 2017). Visy is a leading organization in
Australia that deals with the manufacturing related transaction. The usage of Enterprise System
has proven to be beneficial for the company, as the communicating between the members of the
organization of diverse hierarchy has increased. The innovation that Enterprise System has
brought in the organization is in the field of communication field of the industry. The intra
organization communication has been ever developing since the usage of the Enterprise System
in the infrastructure of the organization. This increase in the communication facilitates the factor
regarding the team formation in the organization. The clarification in the communication in the
diverse hierarchy has also proven to be beneficial in case of the clarifying the statement s that
has been stated by the top hierarchy of the organization. This terminology prevents the
modulation of the topic until reaching every member of the organization. This decreases the

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chances of conflict among the employees of the organization. The factr of proper means of
communication also ensure the fact there is no conflictive transaction with the clients of the
organization by the employee who is not well informed with the norms of the organization,
which is caused by the barriers of communication present in the organization (Sykes, 2015). The
innovation brought in the company due to the EEnterprise System in the field of communication
has also made it easier for the organization to resolve the problems that arise due to the lack of
communication in between the employees of the organization. The platform also helps in
sustaining the diversity among the employees of the organization. The diversity among the
employees are well maintained due to the fact of the introduction f the innovations in the field of
communication that has been brought in with the help of the platform of the Enterprise System.
Case Study 2
The company that has been taken into considering is HCF to illustrate the benefits of the
innovation using the platform of Enterprise System. The company is basically a financing
company (Soja, 2016). Redeeming the traditional infrastructure of the organization the
organization has now shifted to Enterprise System infrastructures. The main efficient action that
is caused by the Enterprise System as it provides the organization has the real time observation
strategy. The main benefit that the organization enjoys due to the Real Time observation is the
benefit of monitoring the access of the mass on the information system and the data center of the
organization (Norman, 2015). This aspect ensures the fact that the potential clients can be traced
with the help of the real time observation technology. Real time observation also enabled the
organization to understand their most visited and the most in demand policy of the company
which helps in tracking the demand of the clients and the procedures to gain an access o the
wants of the clients. This feature also enables the organization to get the reviews of the clients

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regarding the plans and the ideas of the organization. This helped the organization to grow as an
elite financing organization. This technology also helps in tracking the real IP address of the
clients who checked into the data center (Lech, 2016). This enabled the organization to detect the
Identity of the clients and detector the imposters. This technology enabled the organization to
stay away from the imposters who wanted to harm the organization. The technology of having
the real time observation also served the benefit of tracking the clients in the global base and
helped the organization to track the global clients of the organization. This helps the organization
to track their client base all over the globe and the set the plan of the business throughout the
world.
Case Study 3
The company that has been taken into consideration to illustrate the innovation that has
been brought in by the Enterprise System is Queensland Sugar (Lech, 2014). The main
innovation that has been the blessing for the company is the platform that has been provided by
the platform of Enterprise System. Queensland Sugar has one of the most successful wholesale
trade companies of sugar in Australia (Ekman, 2015). Queensland Sugar makes use of the
Enterprise System to innovate their traditional infrastructure with the platform based
infrastructure. This platform is used to get into touch with the clients of the organization. The
platform is installed in the smart phones that are used by the clients of the organization. This
installed platform helps the clients to order the items that are required. It increases the sales of
the organizations due to the platform of the Enterprise system (Lauterbach, 2015). Tracking of
the order from the client point of view which increased they good will of the organization in turn
increasing the brand loyalty of the clients.

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Conclusion
The usage of the Enterprise system has been gaining global acceptance due to the fact
that it provides the platform of the infrastructure a touch of innovation using the newest
technologies of the information system. This increase inn the innovation from the software
application has been beneficial for the leading industries that has been aiming the top position for
the success of the organization. Form the above case studies it can be concluded that the
organizations namely Visy, HCF and Queensland Sugar has received benefits due to the
innovation that has been provided by the platform of Enterprise System.

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Reference
Ekman, P., 2015. The enterprise system revisited: how well does it capture the company’s
business network?. Journal of Business & Industrial Marketing, 30(2), pp.208-217.
Lauterbach, J., 2015. Understanding the Complexity of Adaptation and Effective Use in
Enterprise System Implementations (Doctoral dissertation).
Lech, P., 2014. Managing knowledge in IT projects: a framework for enterprise system
implementation. Journal of Knowledge Management, 18(3), pp.551-573.
Lech, P., 2016. Causes and remedies for the dominant risk factors in Enterprise System
implementation projects: the consultants’ perspective. SpringerPlus, 5(1), p.238.
Norman, M.D., 2015, April. Complex Systems engineering in a federal IT environment: Lessons
learned from traditional enterprise-scale system design and change. In Systems Conference
(SysCon), 2015 9th Annual IEEE International(pp. 33-36). IEEE.
Soja, P., 2016. Reexamining critical success factors for enterprise system adoption in transition
economies: Learning from Polish adopters. Information Technology for Development, 22(2),
pp.279-305.
Sykes, T.A., 2015. SUPPORT STRUCTURES AND THEIR IMPACTS ON EMPLOYEE
OUTCOMES: ALongitudinal FIELD STUDY OF AN ENTERPRISE SYSTEM
IMPLEMENTATION. Issues, 11401.
Wang, H., 2017. Enterprise system and its application in aerospace industry. Journal of
Industrial Integration and Management, 2(02), p.1750010.

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