Enterprise System Integration with IoT: Benefits and Applications

This report delves into the integration of Enterprise Systems with the Internet of Things (IoT), exploring the transformative impact on modern businesses. It begins by defining Enterprise Systems, categorizing them into Enterprise Resource Planning (ERP), Supply Chain Management, and Customer Relationship Management (CRM), and detailing their functionalities. The report then introduces the concept of IoT, explaining its importance and applications across various sectors, including manufacturing, energy, agriculture, and healthcare. A significant portion of the report focuses on the integration of Enterprise Systems and IoT, highlighting how this combination enhances data availability, improves communication, and boosts business intelligence. The report also includes a case study of LG to illustrate real-world applications and concludes by summarizing the benefits and implications of this integration for organizational growth and efficiency. The report, contributed by a student, provides a comprehensive overview of the topic, offering valuable insights for students and professionals alike, and is available on Desklib.

Running head: Enterprise system integration with internet of things 0
Enterprise Systems integration with Internet of Things
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Executive Summary
This assignment defines about Enterprise System, the type and how the implementations of
enterprise system demonstrate in effective and profitably for any organization. This project shows
the results about the product of the organization, their marketing strategies, planning for the
customer satisfaction based on the analysis of the enterprise system and its application. This project
also includes the introduction of Internet of Things. In the project the description about the
importance of internet of things when get merged or integrated with the enterprise system is
mentioned.
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Table of Contents
Executive Summary.....................................................................................................................................1
Introduction.................................................................................................................................................3
Internet of Things (IoT):...............................................................................................................................6
Enterprise System and IoT.........................................................................................................................11
Consideration regarding Implementing Enterprise System:......................................................................12
Case Study of LG........................................................................................................................................15
Conclusion:................................................................................................................................................16
References: -..............................................................................................................................................18
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Introduction
In this project detailed information is mentioned about Enterprise system with classification of
same. Enterprise system have role in the revolutionary change for an organizations. The report
offers description about technology of Internet of Things. There is brief summary about
application and advantage of same. In this project description is also mentioned about factor
when Internet of things and Enterprise system get integrate together and after this
implementation how they both affect the growth of the company.
1. Enterprise System- The package of application software of large scale which is used
to maintain or to control the process of any business process is known as Enterprise
System. The flow of information, reporting or analysis of data is some of tasks which
are executed by Enterprise system. Enterprise system is categorized in three parts
defined below:-
(A). Enterprise Resource Planning (ERP)
(b). Management in supply chain
(c). Customer Relationship Management Software (Introduction of Enterprise System ,
2019)
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Image Source: (Enterprise System, 2019)
(A). Enterprise resource planning (ERP) - It is one of type of Enterprise system or
application and it is used in companies to unite crucial parts of their business. It is that
system software which can help to merge planning, purchase, finance, marketing etc. It also
allows to various departments for sharing their information’s with other companies
efficiently and easily. ERP system should be used in very organized way else it becomes a
technology with contradictions.
With growing development a lot of change has been observed in the ERP system, trend of its
use is getting implement with new ideas and they are categorized in three different types
which are described below:
 Industry specific Inform
 Web based or Cloud
 ERP for small business
Industry Specific Inform: The type of ERP software that is working for manufacturing and
distribution industries. This type is designed for the large corporations and according the
need of the organization.
Web based or Cloud ERP: Some of the organization prefers cloud or web based services
instead of using advanced ERP software, which is known as Software as a Service (SaaS).
In Cloud ERP business gets an access to portal for software and storing data over internet.
Basically cloud ERP works on remote server and just because of that organization gets the
access anytime and anywhere which can be access from any device having connection with
internet.
ERP for small business: When there is only requirement of order management, sales or
human resources but not having need of warehouse management or manufacturing
component then there is an option of ERP for small business (Enterprise resource plamnning ,
2019).
Areas where ERP can be used are mentioned below: -
 Management Accounting
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 Human resources
 Production
 Processing of orders
 Management in supply chain
 Project management
 Management of relations with Customers
 Data services : Distinct "self–service" connection with customers, suppliers and/or
employees
 Department related with the accounts and Finance
Image Source: - (Functional area of ERP , 2019)
(b) Supply chain management: It is system software that is designed to blend planning
across all subsidiaries, departments and branches of any organization introduces by the
enterprise system. It helps in linking strategies and operation targets together although
enterprise planning develops plans for financial and operational aspects of any organization.
Characteristics of Supply chain management:
 Planning of expenses
 Analysis of cash flow
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 Planning of capital
 Planning of Balance sheet
 Work force arrangement
 Profitability analysis
 Planning for merging business
 Planning for capacity of products
 Planning for sales and operations
 Strategic planning
(c) Customer Relationship Management Software: - Software which is designed to maintain
all of information’s or to store data which is required for dealing customers. It combines all
related data of customers at one place and provides easy access to every data like contact
data, purchase history, for getting updates of customers and tracking targets for sales
department. This software includes with characteristics which helps sales department to
work them with marketing material on basis of customer selection (Customer relationship
management , 2019) .
Internet of Things (IoT):
Once it was assumed that if there would be any technology that knew everything which can
access data and execute task without any human or manual help. It would be easy to know
about things that when they are going to replace or repairing. Internet of Things is based on
same concept it is a system which is connected to physical things which are executable
through internet. In this technology term ‘things’ is related to human with a heart monitor
or it can be an automobile compatible with sensors. Simply it can be defined as technology
any object which is assigned with IP address and capability to receive or to transfer data
over sever without any human assistance (Introduction to Internet of Things , 2017).
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Image Source: ( System of Internet of Things, 2019)
Importance of IoT: -
When anything which is connected with internet then it may transmit or receive the information
or may perform both tasks at same time. It is not mandatory to have a good storage capacity to
perform task smartly only required thing is connection with storage of super computer.
In this technology the things are being connected on internets which are categorized in three
parts.
i. Things which stores information and then send it.
ii. Things that receives information and then start executing the task.
iii. Things that can do both the above.
Use of IoT:
Things of Internet not required of any advertisement anymore, it occupied its value slowly but on
large scale and now it is helping the organizations for their better growth and to gain high
production. IoT not only create a path to connect the convenient life style but also reduce labor
which is eliminating chance of human errors. A precise number of data and information can be
collected by connecting devices with the internet (Use of IoT, 2019).
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Image Source: (Use of Internet of Things, 2019)
Fundamental features:
 Interconnectivity-With the IoT everything can be connected with each other with global
data and infrastructure of communication.
 Heterogeneity- Tools or gadgets which are related to IoT they are heterogeneous in
nature as they are totally based upon various hardware domains and networks.
 Dynamic changes- Devices changes their state dynamically e.g. Connected/disconnected
it also includes location and speed (characterstics of Internet of Things , 2017).
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Image Source: (Internet of things , 2019)
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Example of “IoT”
IoT changes our globe to new horizons by connecting all things that touched with casual or executive
lives by sensing tool and through cloud computing introduces next level development. IoT can be defined
as Magic for two reasons (I) Enclosing nature of concept (II) Improper and confusing technical
explanations.
 Manufacturing efficiency:
Sensors which embedded with manufacturing equipment help to identify mistakes in products; it
improves manufacturing efficiency without wasting of time and money.
 Energy efficiency:
The organization can preserve or can save energy by use of the IoT and its application in their
business. By the use of the intelligent algorithms, sensor data the sensors identifies the
temperature, lights and act according to the same by which energy can be stored and preserve this
effect organization in their costing of products. One of well-known multinational organizations
Google is saving 15% of energy by use of Internet of things.
 Agricultural Efficiency:
When through sensors state of soil can be identify and usage of supply of water and other
nutrients will be according to state of soil, it will help in outdoor agriculture. Rather than this in
indoor agriculture application of IoT will help sensor to work according to climate and
temperature of place to maximize the production.
 Health and Safety:
Internet of Things activates surveillance and observation that combine all of these together to
improve health and safety.
 Law enforcement:
As IoT provides the better surveillance and tracking tools to detect location where crime is
happening so that authorities will be able to respond faster and can keeps citizen safe.
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 Environmental Quality:
The sensors with help of IoT are capable to identify viruses, bacteria or pathogens so that danger
can be detected and eliminate before any casualties.
 Disaster warning:
The sensors are efficient to receive information about critical change in environment; it permits
detection of disasters like earthquake, tsunami, cyclones etc.
 Inventory Efficiency:
If it gets to know that what product is in stock or which is not then it would be easy task for
inventory manager to order products according to availability, it will reduce wastage of money
and unnecessary product order. (Examples of IoTt , 2018)
Enterprise System and IoT:
In Embedded system enterprise system and internet of things are latest technologies including
characteristics like smart sensors, communication technologies, and Internet Protocols. The basic
postulate of this technology is having smart sensors and actuator delivery of enterprise applications.
In introductory phase of Internet of Things shows revolution in device to device, machine to machine
technologies. IoT is playing a source of connectivity by enabling access with applications and
physical things which are responsible for decision making tasks for any organization. Internet of
Things has introduced opportunities to develop reliable, powerful industrial and enterprise systems
(Enterprise syste, and Internet of Things , 2016).
Factors explaining the importance after integration of both technologies: -
 Improves Data availability:
Enterprise system is an essential part of any business for every organization which is looking
about their growth and development with developing market. IoT provides that platform to
companies where they can improve their data availability including accuracy. In sector of
manufacturing IoT has already made a significant impact.
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 Improve Communication:
As in division of enterprise system customer relationship is important fundamental to
industry point where industries were facing challenges when products getting sold through
the dealer to customer then it was not easy to receive end-user data. By IoT each data from
time when product leave from warehouse and sold to customer getting update in system with
accurate updates. It also provides a way to communicate directly to customers regarding
services. IoT is now becoming a source of communication between supplier and the
customer.
 Improves Business intelligence:
Now day’s business can be monitored from any corner of world and real-time updates can be
access at any point. IoT is not only helping to maintain machines and their operations but also
social analytics and direct contact with the customers. With the use of devices and sensors
they can easily communicate with enterprise system. This intelligence supports higher
authorities to take decision precisely.
Business management systems are receiving new platforms to extend and rise themselves in
the market.
 Improve Supply chain management:
By enterprise system steam line management chain can be helped. Customers receive product
delivery with reliability and in low cost and the reason behind for its possibility is that
supply chain get ability from the streamline by access enterprise system.
 Standardized Process:
Most of challenges which an organization faces on large scale are relating with maintenance
of positive experience of customer. One of the best thing about these technologies is that they
provide real time update and almost each and every kind of element can be stored as its data
and information (Factors affecting enterprise system , 2019).
Consideration regarding Implementing Enterprise System:
Enterprise System introduces a revolutionary change as business management tool. It was developed from
back office work and now almost operating the automation processes as well. It is maintaining task of any
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organization like customer relationship management, Human resources, and payroll management. This
technology providing real time updates regarding any operation and provides a good medium of
communications with other organizations globally. There are 5 types of the consideration which can be
implemented with enterprise system are mentioned below:
(i) Integration of Enterprise system into existing business function:
Before implementing the technology into business there should be accurate statics have to
be keep regarding the each function of business and there should be a proper value about
the technology.
(ii) Optimization of Business process versus Customization :
This technology was introduced for organizations to automate their operations. This is
not normal to possess difference in ERP’s functional potential and specific demands of
business. It must be grabbing like a platform on relooking over current executing process
with elimination of old process.
(iii) Addition of Value:
It is all important to consider implementation in enterprise system will convert benefits
for organization. If organization is implementing technology in their business then
investment should be done with adding value by reducing cost, increasing revenue,
reducing risks on the utilization.
(iv) Mobile adaptation :
For most of companies around globally, mobility is accelerating enterprise on apex of the
every agenda. Every organization should have to implement their enterprise system by
enabling for mobile for faster and hassle free operations.
(v) Enabling Cloud:
If an organization starts access with cloud then it will remove their issues related with
storage there would be no further requirements for purchasing it separately it will reduce
cost of their operational process. Also organizations can use their enterprise system
partially or completely by enabling clouding (Consideration for implemmenting
Enterprise system, 2016).
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Image Source (Integrating IoT with Enterprise system , 2016)
Risk while implementing in the enterprise system:
I. Failure to design again business process and fit according software: There would be an
expectation to update or new enterprise system with running process. In fact right execution will
be to make change in current process to get fit with new purchased system. Actually it is not easy
task to make change in both of these. For some of the companies it is very critical to update old
process with new process and then implement with enterprise system.
II. Lack of senior management support: It is very crucial for completing objectives of project there
should be support from senior authorities of company. Due to fear about missing of sales,
delivery to customer sometimes senior are not able to provide support from their desk.
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III. Insufficient research: For some companies it was observed that investment was higher than
expected for training of employee due to which it becomes difficult task to provide training all of
new candidates which leads to unsatisfactory results.
IV. Poor Technology Planning: Due to having inappropriate and lack of adequate technology
infrastructure for the support of projects there is always risk for implementation in Enterprise
system (Risk factors of Enterprise System , 2018) .
Case Study of LG
When one of most well-known multinational business company LG with 114 subordinations and
approximately 80,000 employees having business in almost 40 countries across the world tried to
coordinate with its human resource function. The issues which observed were huge issues were like high
maintenance costs, lacking in clarity, incompetent decision making, manual process etc. which leads it to
unfavorable task for LG to work globally. Hence their management decide to choose one of type of
Enterprise System i.e. ERP.
As LG have familiarity with oracle technology so to finalize a decision regarding issue they were facing.
Oracle offered LG a large sever for storage, smooth changing in Old data or information. It was a
centralized system which can control and maintain situation or can access all tasks executing anywhere in
globe.
Achieved Benefits:
The system which was implemented which were including features like data emporium, management
system based upon performance, portals for staff and e-learning application leads to several advantages to
LG mentioned below:
 A central manageable solo network in minimum handling cost.
 Transparency in hiring system and appraisal process for the employees.
 Reporting to higher authorities on real time and tracking of decided objectives or task.
 Due to real time updates it become easy for decision making on any project.
 Flexibility in implementing local changes for regions and a centralized control on complete
HR process.
 Improvement in HR process with efficiency and accuracy.
 Saving in cost
 It increases moral of employees, their involvement in provided tasks or projects get increase
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 It provides a function to every employee which can be access easily without any dependency.
With planned five phases almost for span of 5 years from (2002-2006) ERP system helps LG to
eliminate all issues which were observed at their global centers (Case Study for Enterprise System ,
2019).
Image Source: (Imporatnce of Enterprise System in organization , 2018)
Conclusion:
Here importance of the enterprise system for any organization is described with classification and
their features. Further IoT with introduction and its role in business organization is described. Later
on consideration of enterprise system or its application when get merged or integrated with Internet of
Things is described. Their role in professional sector is also been studied here. At last case study is
mentioned about the leading business group. In that issue which they were facing in their own
organization globally and to overcome from those issues action which was taken by their
management is also presented.
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References: -
(20019). Features of ERP integrating IoT. https://www.getapp.com/blog/erp-implementation-best-
practices/.
(2016). Consideration for implemmenting Enterprise system. https://www.3i-infotech.com/5-things-to-
consider-when-implementing-an-enterprise-resource-planning-software/.
(2016). Enterprise syste, and Internet of Things . http://www.enterox.com/IoT/articles/enterprise-
system-iot.htm.
(2016). Integrating IoT with Enterprise system . http://www.enterox.com/IoT/articles/enterprise-
system-iot.htm.
(2017). characterstics of Internet of Things .
https://internetofthingsagenda.techtarget.com/definition/Internet-of-Things-IoT.
(2017). Introduction to Internet of Things .
https://internetofthingsagenda.techtarget.com/definition/Internet-of-Things-IoT.
(2018). Examples of IoT . https://www.iotforall.com/internet-of-things-examples-applications/.
(2018). Examples of IoTt . https://www.iotforall.com/internet-of-things-examples-applications/.
(2018). Imporatnce of Enterprise System in organization .
(2018). Risk factors of Enterprise System . https://www.scmdojo.com/erp-implementation-risk-factors/.
(2019). System of Internet of Things. https://internetofthingsagenda.techtarget.com/definition/Internet-
of-Things-IoT.
(2019). Case Study for Enterprise System .
(2019). Customer relationship management .
https://www.investopedia.com/terms/c/customer_relation_management.asp.
(2019). Enterprise resource plamnning . https://www.webopedia.com/TERM/E/ERP.html.
(2019). Enterprise System.
(2019). Factors affecting enterprise system . https://ax-dynamics.com/article/how-iot-enhances-erp-
systems.
(2019). Functional area of ERP . https://www.getapp.com/blog/erp-implementation-best-practices/.
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(2019). Internet of Things. https://www.clarity-ventures.com/blog/the-internet-of-things-and-business-
systems-integration.
(2019). Internet of things . https://www.clarity-ventures.com/blog/the-internet-of-things-and-business-
systems-integration.
(2019). Introduction of Enterprise System . https://smallbusiness.chron.com/three-different-types-
enterprise-systems-73267.html.
(2019). Use of Internet of Things. https://www.clarity-ventures.com/blog/the-internet-of-things-and-
business-systems-integration.
(2019). Use of IoT. https://internetofthingsagenda.techtarget.com/definition/Internet-of-Things-IoT.
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