Analysis of Entrepreneurial Opportunities: TESCO's Cosmetic Venture
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This report examines the entrepreneurial opportunities for TESCO in launching a beauty cosmetic segment. It begins by defining entrepreneurship and introduces TESCO as the case study, focusing on the identification of entrepreneurial ideas and innovation sources using Drucker's 7 sources. The report then analyzes the market gap and rationale for the venture through Porter's Five Forces analysis, evaluating competitive rivalry, supplier power, buyer power, threat of substitution, and threat of new entrants. Data collection methods, including primary and secondary data, are discussed to support the gap examination. A SWOT analysis is applied to evaluate the competitive and market environments, culminating in conclusions regarding the formulation and sustainability of entrepreneurial ideas in a competitive marketplace. The report highlights market potential and the strategic advantages TESCO can leverage in this new segment.

Identifying
Entrepreneurial
Opportunities
Entrepreneurial
Opportunities
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Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Define & assess various sources of entrepreneurial ideas & innovation..........................1
M1 Provide detail analysis of Drucker’s 7 sources of systematic innovation........................2
D1 Critical evaluation of advantages and drawbacks of various approaches which leads
towards the examination of entrepreneurial ideas..................................................................3
TASK 2............................................................................................................................................3
P2 Describe the rationale & market gap for particular entrepreneurial idea by using specific
tools and techniques...............................................................................................................3
M2 Justification how specific idea fill market Gap with the help of various techniques......4
D2 Critical evaluation on the basis of interpretation & investigation of competitive
marketplace.............................................................................................................................4
TASK 3............................................................................................................................................4
P3 Present data required to support gap examination in the assessment of particular
entrepreneurial idea................................................................................................................4
M3 Justify sources and methods of data collection and how data related to examine market
potential..................................................................................................................................7
D3 Analysis of methods to justify business objectives and identify market potential...........7
P4 Interpretation of data in an appropriate manner................................................................7
TASK 4..........................................................................................................................................10
P5 Application of SWOT framework...................................................................................10
M4 Critically evaluate specific entrepreneurial ideas in reference to the marketplace and
competition...........................................................................................................................10
D4 Develop valid justification & conclusion on how entrepreneurial ideas can be formulate,
sustain at competitive marketplace.......................................................................................11
P6 Evaluation of competitive as well as market environments where the idea will be going to
launch in order to measure potential viability......................................................................11
CONLUSION................................................................................................................................12
REFERENCES..............................................................................................................................14
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Define & assess various sources of entrepreneurial ideas & innovation..........................1
M1 Provide detail analysis of Drucker’s 7 sources of systematic innovation........................2
D1 Critical evaluation of advantages and drawbacks of various approaches which leads
towards the examination of entrepreneurial ideas..................................................................3
TASK 2............................................................................................................................................3
P2 Describe the rationale & market gap for particular entrepreneurial idea by using specific
tools and techniques...............................................................................................................3
M2 Justification how specific idea fill market Gap with the help of various techniques......4
D2 Critical evaluation on the basis of interpretation & investigation of competitive
marketplace.............................................................................................................................4
TASK 3............................................................................................................................................4
P3 Present data required to support gap examination in the assessment of particular
entrepreneurial idea................................................................................................................4
M3 Justify sources and methods of data collection and how data related to examine market
potential..................................................................................................................................7
D3 Analysis of methods to justify business objectives and identify market potential...........7
P4 Interpretation of data in an appropriate manner................................................................7
TASK 4..........................................................................................................................................10
P5 Application of SWOT framework...................................................................................10
M4 Critically evaluate specific entrepreneurial ideas in reference to the marketplace and
competition...........................................................................................................................10
D4 Develop valid justification & conclusion on how entrepreneurial ideas can be formulate,
sustain at competitive marketplace.......................................................................................11
P6 Evaluation of competitive as well as market environments where the idea will be going to
launch in order to measure potential viability......................................................................11
CONLUSION................................................................................................................................12
REFERENCES..............................................................................................................................14

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INTRODUCTION
Entrepreneurship define as a procedure mainly deals in launching, creating as well as
designing new business venture. It generally defines as the willingness and capability in order to
manage business risk for gaining profitability (Autio, 2014). In the present report, TESCO is
chosen as the base organisation, which is a British multinational groceries & general
merchandise establish in the year 1919. Headquarter of the company is located in Welwyn
Garden City, England, UK. In this report, an innovation is taken place where management team
of TESCO introduce beauty cosmetic segment at the competitive marketplace. In this report
various sections are going to be discussed which includes various sources of entrepreneurial
innovation and ideas. Apart from this, examination of market gap is going to be considered for
identifying appropriate tools. Furthermore, SWOT Analysis of competitive market situation will
have conducted for examining the recognizing potential viability.
TASK 1
P1 Define & assess various sources of entrepreneurial ideas & innovation.
An entrepreneurial idea refers to a business concept which is usually related with offering
new product or service in the market with the objective of achieving financial gain. Many
sources have been identified for generation of an idea. Peter Drucker identified seven such
sources of innovative opportunity which are:
The Unexpected: The business environment for any organisation is full of unexpected
opportunities with huge potential for success (Godley, 2013). These unexpected situations
present a huge opportunity to take competitive advantage as well and shouldn’t be overlooked by
the management. A manager should keep studying the business environment to exploit any
opportunities therein.
The Incongruity: Incongruity refers to the differences between what an organisation is
offering and what the customer actually wants. The assessment of needs of the customers helps a
firm to understand what is and what should be. The management of Tesco plc ltd. found an
opportunity in the beauty and cosmetic sector after considering the demands of potential
customers.
Process need: Process needs refers to the critical evaluation and identification of the weak
spots in an organisation’s processes. Here, the opportunity for innovation comes from within the
1
Entrepreneurship define as a procedure mainly deals in launching, creating as well as
designing new business venture. It generally defines as the willingness and capability in order to
manage business risk for gaining profitability (Autio, 2014). In the present report, TESCO is
chosen as the base organisation, which is a British multinational groceries & general
merchandise establish in the year 1919. Headquarter of the company is located in Welwyn
Garden City, England, UK. In this report, an innovation is taken place where management team
of TESCO introduce beauty cosmetic segment at the competitive marketplace. In this report
various sections are going to be discussed which includes various sources of entrepreneurial
innovation and ideas. Apart from this, examination of market gap is going to be considered for
identifying appropriate tools. Furthermore, SWOT Analysis of competitive market situation will
have conducted for examining the recognizing potential viability.
TASK 1
P1 Define & assess various sources of entrepreneurial ideas & innovation.
An entrepreneurial idea refers to a business concept which is usually related with offering
new product or service in the market with the objective of achieving financial gain. Many
sources have been identified for generation of an idea. Peter Drucker identified seven such
sources of innovative opportunity which are:
The Unexpected: The business environment for any organisation is full of unexpected
opportunities with huge potential for success (Godley, 2013). These unexpected situations
present a huge opportunity to take competitive advantage as well and shouldn’t be overlooked by
the management. A manager should keep studying the business environment to exploit any
opportunities therein.
The Incongruity: Incongruity refers to the differences between what an organisation is
offering and what the customer actually wants. The assessment of needs of the customers helps a
firm to understand what is and what should be. The management of Tesco plc ltd. found an
opportunity in the beauty and cosmetic sector after considering the demands of potential
customers.
Process need: Process needs refers to the critical evaluation and identification of the weak
spots in an organisation’s processes. Here, the opportunity for innovation comes from within the
1
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company by redesigning and restructuring of a firm’s processes to eliminate and mitigate any
weak spots.
Industry and Market structure change: Due to the dynamic nature of business and
technology, industry and market structure changes very rapidly these days. Overnight
destructions and success of firms are quite common. A manager of an organisation should keep
looking at the factors responsible for influencing such changes and should not treat them as
threats but an opportunity to diversify and innovate. With supermarkets offering each and every
type of product these days, the management of Tesco ltd. saw an opportunity in beauty and
cosmetic sector.
Demographics: Changes in demographics such as population, income level, age-structures
etcetera affect the type of goods and services which are in demand (Kacperczyk, 2013). Due to a
change in age-demographic in UK markets, the demand for self-care and grooming products has
increased significantly which influenced the decision of the management of Tesco ltd to expand
to cosmetic products.
Changes in perception: Over the years, significant changes have been witnessed in the way
an individual perceives a product or life in general. Different products have different value to
different people due to a change in perception. The principle of ‘downageing’ which creates the
desire in an individual to look younger than his age has increased the demand for beauty
products which has stimulated Tesco ltd to expand to this sector.
New knowledge: With the rapid pace of development in technology and innovations, the
production processes and operations of organisations have changed drastically over the years. It
has been a major source of innovation for many firms and organisations.
M1 Provide detail analysis of Drucker’s 7 sources of systematic innovation.
Peter Drucker’s model of 7 sources of innovation has made a huge impact in the business
world and provided a great guidance and direction to the managers of many big firms and
companies in development of new ideas and innovation. It identifies the sources where managers
could look for an opportunity to innovate. However, it needs some changes and adjustments with
respect to the global economy in today’s world.
2
weak spots.
Industry and Market structure change: Due to the dynamic nature of business and
technology, industry and market structure changes very rapidly these days. Overnight
destructions and success of firms are quite common. A manager of an organisation should keep
looking at the factors responsible for influencing such changes and should not treat them as
threats but an opportunity to diversify and innovate. With supermarkets offering each and every
type of product these days, the management of Tesco ltd. saw an opportunity in beauty and
cosmetic sector.
Demographics: Changes in demographics such as population, income level, age-structures
etcetera affect the type of goods and services which are in demand (Kacperczyk, 2013). Due to a
change in age-demographic in UK markets, the demand for self-care and grooming products has
increased significantly which influenced the decision of the management of Tesco ltd to expand
to cosmetic products.
Changes in perception: Over the years, significant changes have been witnessed in the way
an individual perceives a product or life in general. Different products have different value to
different people due to a change in perception. The principle of ‘downageing’ which creates the
desire in an individual to look younger than his age has increased the demand for beauty
products which has stimulated Tesco ltd to expand to this sector.
New knowledge: With the rapid pace of development in technology and innovations, the
production processes and operations of organisations have changed drastically over the years. It
has been a major source of innovation for many firms and organisations.
M1 Provide detail analysis of Drucker’s 7 sources of systematic innovation.
Peter Drucker’s model of 7 sources of innovation has made a huge impact in the business
world and provided a great guidance and direction to the managers of many big firms and
companies in development of new ideas and innovation. It identifies the sources where managers
could look for an opportunity to innovate. However, it needs some changes and adjustments with
respect to the global economy in today’s world.
2

D1 Critical evaluation of advantages and drawbacks of various approaches which leads towards
the examination of entrepreneurial ideas.
Various approaches to examination of business ideas have benefits as well as
disadvantages for example a constant examination of business environment and technological
changes enables the manager to find opportunities but this requires a lot of time and money.
Market research programme for finding incongruities are also very costly and require a lot of
human efforts.
TASK 2
P2 Describe the rationale & market gap for particular entrepreneurial idea by using specific tools
and techniques.
To understand the market opportunity and the rationale behind the decision of management
of Tesco Ltd. to expand to cosmetic and beauty products line, a porter’s five force analysis is
being done which is a business tool used to understand the competitive position of an
organisation and identify the profitability and viability of any strategy.
Competitive rivalry: The impact of this force is high for Tesco plc ltd in case of beauty and
cosmetic products due to the existence of many firms which are already offering such products to
and have a proper consumer base.
Bargaining power of supplier: This force has a very low or negligee impact on the new
business idea because there are many suppliers in this industry and switching costs is also
particularly low for the organisation giving them an opportunity to procure materials at best
costs.
Bargaining power of buyers: Due to existence of many companies selling the same
products and low switching costs, buyers have the power to bargain and even the slightest
change in prices could lead to a huge change in the sales (Miao, Newman and Cooper, 2019).
This leads to price wars and discounts that are offered by the different stores to attract new
customers.
Threat of substitution: The threat of substitution is low to moderate for Tesco ltd. in selling
beauty products mostly because the customers of these products are brand loyal and would not
prefer to switch to alternatives or substitutes frequently.
3
the examination of entrepreneurial ideas.
Various approaches to examination of business ideas have benefits as well as
disadvantages for example a constant examination of business environment and technological
changes enables the manager to find opportunities but this requires a lot of time and money.
Market research programme for finding incongruities are also very costly and require a lot of
human efforts.
TASK 2
P2 Describe the rationale & market gap for particular entrepreneurial idea by using specific tools
and techniques.
To understand the market opportunity and the rationale behind the decision of management
of Tesco Ltd. to expand to cosmetic and beauty products line, a porter’s five force analysis is
being done which is a business tool used to understand the competitive position of an
organisation and identify the profitability and viability of any strategy.
Competitive rivalry: The impact of this force is high for Tesco plc ltd in case of beauty and
cosmetic products due to the existence of many firms which are already offering such products to
and have a proper consumer base.
Bargaining power of supplier: This force has a very low or negligee impact on the new
business idea because there are many suppliers in this industry and switching costs is also
particularly low for the organisation giving them an opportunity to procure materials at best
costs.
Bargaining power of buyers: Due to existence of many companies selling the same
products and low switching costs, buyers have the power to bargain and even the slightest
change in prices could lead to a huge change in the sales (Miao, Newman and Cooper, 2019).
This leads to price wars and discounts that are offered by the different stores to attract new
customers.
Threat of substitution: The threat of substitution is low to moderate for Tesco ltd. in selling
beauty products mostly because the customers of these products are brand loyal and would not
prefer to switch to alternatives or substitutes frequently.
3
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Threat of new entrants: It is not very easy to establish a store which deals with offering
beauty products due to the huge investments and fixed costs involved however expanding to this
sector is not very difficult for the existing supermarkets. Thus, new entrants pose moderate to
high threat for Tesco plc ltd.
M2 Justification how specific idea fill market Gap with the help of various techniques.
A brief analysis and evaluation of the implications of five forces on the new
entrepreneurial idea shows that Tesco ltd. has many forces which are in favour of the new
strategy along with a few forces posing some threat. Considering the existing operations and
customer base of Tesco ltd., the company can attract new customers for a new range of cosmetic
and beauty products by offering some discounts initially which will also increase the competitive
advantage and position of the company (Clark and Ramachandran, 2019). A large existing
customer base which could be the source of new customers as well is a huge advantage for the
company.
D2 Critical evaluation on the basis of interpretation & investigation of competitive marketplace.
A critical evaluation of the business idea of Tesco Ltd. to expand its range of products to
beauty and cosmetic products shows that there is a huge potential for demand to increase for
these products due to the change in demographics and consumer preferences but the management
should also consider the immense competition which is prevalent in this segment of the industry.
Developing a customer base initially requires a lot of efforts due to brand loyalty inherent in the
consumers. Although, considering the resources and large-scale operations of Tesco, the
company can gain competitive advantage in this sector also and increase the revenue and
profitability.
TASK 3
P3 Present data required to support gap examination in the assessment of particular
entrepreneurial idea.
Gap Analysis refers to a technique which is generally used to examine the gap among
targeted & expected outcomes. It ultimately comprises of a comparison among current business
performance as well as standard performance which are established previously. Therefore, a gap
analysis is a basis which considerably measures invested money, efforts, time as well as human
resources which is needed to accomplish the goals and objectives of the company. There are
4
beauty products due to the huge investments and fixed costs involved however expanding to this
sector is not very difficult for the existing supermarkets. Thus, new entrants pose moderate to
high threat for Tesco plc ltd.
M2 Justification how specific idea fill market Gap with the help of various techniques.
A brief analysis and evaluation of the implications of five forces on the new
entrepreneurial idea shows that Tesco ltd. has many forces which are in favour of the new
strategy along with a few forces posing some threat. Considering the existing operations and
customer base of Tesco ltd., the company can attract new customers for a new range of cosmetic
and beauty products by offering some discounts initially which will also increase the competitive
advantage and position of the company (Clark and Ramachandran, 2019). A large existing
customer base which could be the source of new customers as well is a huge advantage for the
company.
D2 Critical evaluation on the basis of interpretation & investigation of competitive marketplace.
A critical evaluation of the business idea of Tesco Ltd. to expand its range of products to
beauty and cosmetic products shows that there is a huge potential for demand to increase for
these products due to the change in demographics and consumer preferences but the management
should also consider the immense competition which is prevalent in this segment of the industry.
Developing a customer base initially requires a lot of efforts due to brand loyalty inherent in the
consumers. Although, considering the resources and large-scale operations of Tesco, the
company can gain competitive advantage in this sector also and increase the revenue and
profitability.
TASK 3
P3 Present data required to support gap examination in the assessment of particular
entrepreneurial idea.
Gap Analysis refers to a technique which is generally used to examine the gap among
targeted & expected outcomes. It ultimately comprises of a comparison among current business
performance as well as standard performance which are established previously. Therefore, a gap
analysis is a basis which considerably measures invested money, efforts, time as well as human
resources which is needed to accomplish the goals and objectives of the company. There are
4
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ample number of rival companies of TESCO which includes ALDI, TESLA and many more
which affect the whole performance of the organisation in a negative manner. TESCO is going to
launch a new segment which is Beauty Cosmetic at the competitive marketplace. With the help
of market analysis and research, managers of the company can effectively produce high quality
goods and services and satisfy the needs and wants of customers.
This gap can effectively be analysed with the help of using both primary and secondary
data. Both the approaches are going to be discussed as follows:
Primary Data: Primary method of data collection is defining as a methodology where all
the data and information are collected for the first time and is fresh & raw in nature. It
consumes lot of time, effort and money and is conducted to address specific issue. In the
context of present report, an entrepreneur is going to develop a questionnaire for
examining the reason behind market gap in an effective and efficient manner (Santos,
2015). along with this, it has also been analysed that there are ample number of people
who mainly appreciate the idea of launching beauty cosmetic by TESCO. Below
mentioned is the questionnaire prepared by the management team of the company.
Secondary Data: Secondary research includes all the data and information which is
already collected or gathered by any other person. It mainly consists of all the material
which is published in the form of research reports. This is the type of data collection
method which is cost as well as time effective.
Questionnaire
Name:
Age:
Address:
Q1 Are you aware with the new Beauty Cosmetic product launch by TESCO?
Agree
Disagree
Q2 Do you familiar with the product of offered by TESCO in their new segment which is
Beauty Cosmetics?
Yes
5
which affect the whole performance of the organisation in a negative manner. TESCO is going to
launch a new segment which is Beauty Cosmetic at the competitive marketplace. With the help
of market analysis and research, managers of the company can effectively produce high quality
goods and services and satisfy the needs and wants of customers.
This gap can effectively be analysed with the help of using both primary and secondary
data. Both the approaches are going to be discussed as follows:
Primary Data: Primary method of data collection is defining as a methodology where all
the data and information are collected for the first time and is fresh & raw in nature. It
consumes lot of time, effort and money and is conducted to address specific issue. In the
context of present report, an entrepreneur is going to develop a questionnaire for
examining the reason behind market gap in an effective and efficient manner (Santos,
2015). along with this, it has also been analysed that there are ample number of people
who mainly appreciate the idea of launching beauty cosmetic by TESCO. Below
mentioned is the questionnaire prepared by the management team of the company.
Secondary Data: Secondary research includes all the data and information which is
already collected or gathered by any other person. It mainly consists of all the material
which is published in the form of research reports. This is the type of data collection
method which is cost as well as time effective.
Questionnaire
Name:
Age:
Address:
Q1 Are you aware with the new Beauty Cosmetic product launch by TESCO?
Agree
Disagree
Q2 Do you familiar with the product of offered by TESCO in their new segment which is
Beauty Cosmetics?
Yes
5

No
Q3 Are you satisfying with the products offered by company?
Yes
No
Q4 Do you face any issue which is related with the quality of Beauty Cosmetics launched by
TESCO?
Yes
No
Q5 According to you, does company start selling the products online?
Yes
No
Q1 Are you aware with the new Beauty Cosmetic product launch by TESCO?
Agree
Disagree
6
4
Q2 Do you familiar with the product of offered by TESCO in their new segment
which is Beauty Cosmetics?
Yes
No
8
2
Q3 Are you satisfying with the products offered by company?
Yes
No
9
1
6
Q3 Are you satisfying with the products offered by company?
Yes
No
Q4 Do you face any issue which is related with the quality of Beauty Cosmetics launched by
TESCO?
Yes
No
Q5 According to you, does company start selling the products online?
Yes
No
Q1 Are you aware with the new Beauty Cosmetic product launch by TESCO?
Agree
Disagree
6
4
Q2 Do you familiar with the product of offered by TESCO in their new segment
which is Beauty Cosmetics?
Yes
No
8
2
Q3 Are you satisfying with the products offered by company?
Yes
No
9
1
6
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Q4 Do you face any issue which is related with the quality of Beauty Cosmetics
launched by TESCO?
Yes
No
8
2
Q5 According to you, does company start selling the products online?
Yes
No
8
2
M3 Justify sources and methods of data collection and how data related to examine market
potential.
Data collection refers to a systematic method use for measuring as well as gathering
information and data on a particular topic from various sources. There are different sources
available which might aid in answering all the questions in an effective manner and produce
positive results. Primary method is one of the most beneficial method where questionnaire is
developed to understand the whole market in an effective manner. On the other hand, secondary
method includes all the online sources, newspaper and many other articles which assist in
gathering secondary information to conduct the whole work in an effective manner.
D3 Analysis of methods to justify business objectives and identify market potential.
With the help of primary and secondary sources of data collection method business
organisation can effectively gather all the information which is required for them. Along with
this, further different sources might be survey, observation, interview and many other methods
which help in identifying market requirements and current trends which assist in satisfying the
needs and wants of customers.
7
launched by TESCO?
Yes
No
8
2
Q5 According to you, does company start selling the products online?
Yes
No
8
2
M3 Justify sources and methods of data collection and how data related to examine market
potential.
Data collection refers to a systematic method use for measuring as well as gathering
information and data on a particular topic from various sources. There are different sources
available which might aid in answering all the questions in an effective manner and produce
positive results. Primary method is one of the most beneficial method where questionnaire is
developed to understand the whole market in an effective manner. On the other hand, secondary
method includes all the online sources, newspaper and many other articles which assist in
gathering secondary information to conduct the whole work in an effective manner.
D3 Analysis of methods to justify business objectives and identify market potential.
With the help of primary and secondary sources of data collection method business
organisation can effectively gather all the information which is required for them. Along with
this, further different sources might be survey, observation, interview and many other methods
which help in identifying market requirements and current trends which assist in satisfying the
needs and wants of customers.
7
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P4 Interpretation of data in an appropriate manner.
Q1 Are you aware with the new Beauty Cosmetic product launch by TESCO?
Agree
Disagree
6
4
Mean: 5
Median: 5
Mode: 2
Interpretation: From this, it has been observed that 6 respondents are aware with the Beauty
Cosmetic launch by TESCO. This will help the company in maintaining long term sustainability
of the company at the competitive marketplace.
Q2 Do you familiar with the product of offered by TESCO in their new segment
which is Beauty Cosmetics?
Yes
No
8
2
Mean: 6
Median: 6
Mode: 0
Interpretation: It is the point where out of 10 mainly 8 respondents says that they are very well
familiar with the products offered by the company to them (Pollard and Wilson, 2014).
Q3 Are you satisfying with the products offered by company?
Yes 9
8
Q1 Are you aware with the new Beauty Cosmetic product launch by TESCO?
Agree
Disagree
6
4
Mean: 5
Median: 5
Mode: 2
Interpretation: From this, it has been observed that 6 respondents are aware with the Beauty
Cosmetic launch by TESCO. This will help the company in maintaining long term sustainability
of the company at the competitive marketplace.
Q2 Do you familiar with the product of offered by TESCO in their new segment
which is Beauty Cosmetics?
Yes
No
8
2
Mean: 6
Median: 6
Mode: 0
Interpretation: It is the point where out of 10 mainly 8 respondents says that they are very well
familiar with the products offered by the company to them (Pollard and Wilson, 2014).
Q3 Are you satisfying with the products offered by company?
Yes 9
8

No 1
Mean: 5.5
Median: 5.5
Mode: 1
Interpretation: Above mentioned questionnaire help in identifying that out of 10
respondents 9 says that they are satisfy with the products and services offered by Beauty
Cosmetics to their customers.
Q4 Do you face any issue which is related with the quality of Beauty Cosmetics
launched by TESCO?
Yes
No
8
2
Mean: 6
Median: 6
Mode: 0
Interpretation: It has been identified with the above mentioned that customers face less amount
of issues and problems regarding beauty cosmetic quality offered by TESCO. According to 8
respondents there is less or no issue faced by them.
Q5 According to you, does company start selling the products online?
Yes
No
8
2
Mean: 6
Median: 6
9
Mean: 5.5
Median: 5.5
Mode: 1
Interpretation: Above mentioned questionnaire help in identifying that out of 10
respondents 9 says that they are satisfy with the products and services offered by Beauty
Cosmetics to their customers.
Q4 Do you face any issue which is related with the quality of Beauty Cosmetics
launched by TESCO?
Yes
No
8
2
Mean: 6
Median: 6
Mode: 0
Interpretation: It has been identified with the above mentioned that customers face less amount
of issues and problems regarding beauty cosmetic quality offered by TESCO. According to 8
respondents there is less or no issue faced by them.
Q5 According to you, does company start selling the products online?
Yes
No
8
2
Mean: 6
Median: 6
9
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