Environmental Factor Analysis: Ramsay Health Care Operations Report

This report analyzes the environmental issues facing healthcare organizations, using Ramsay Health Care as a case study. It identifies key issues such as waste management, technological challenges, and the impact of these factors on operations. The report explores stakeholder perspectives through interviews, presents a PESTEL analysis, and examines ethical responsibilities. It highlights the impact of technology implementation and discusses strategic recommendations to address these environmental concerns. The analysis covers various aspects including political, economic, social, technological, environmental, and legal factors, offering a comprehensive overview of the challenges and potential solutions. The report concludes with recommendations for strategic responses to improve waste management and technological integration within the healthcare setting, aiming to ensure sustainable operations and patient care.

Running head: MANAGEMENT
Management
Name of the student
Name of the university
Author Note:

2
MANAGEMENT
Table of Contents
Introduction................................................................................................................................3
Overview of the issue.................................................................................................................3
Impact on the broader health sector...........................................................................................4
Figure No 1: Technology Implementation in Healthcare......................................................5
Figure No 2: Use of technology in health..............................................................................6
Stakeholder group and Perspectives on the issue.......................................................................6
FACTORS and Opportunities presented by the environmental factor......................................8
PESTEL Analysis...................................................................................................................8
Ethical Responsibilities in relation to chosen issues..................................................................9
Recommendations for Strategic Response to the issue............................................................10
Conclusion................................................................................................................................10
References................................................................................................................................11

3
MANAGEMENT
Introduction
The following report is based on the identification of the different environmental
issues in the health care centres of modern days. “Ramsay Health Care” has been
considered as an example. The selection of a particular organization has helped to specifically
identify the different kinds of the issues faced by the management of the mentioned health
care organization in the most efficient manner. Dealing with major health factors, the
hospitals may be able to ensure a continuation of care and services for the patients under all
the different circumstances. There are many issues that can have an impact on the
environment. The issues can include the impact of energy usage, usage of integrated water
purification treatment plants and many more as such. The report has also provided a number
of interview transcripts and has also presented different charts that supports the work in
different manners and makes the study an informative one.
Overview of the issue
“Ramsay Health Care” is a major private based healthcare provider based in
Sydney, Australia. It has spread its operations from Australia to the UK, France, Indonesia
and countries like Malaysia (ramsayhealth.com 2019). The management of the company has
invested a healthy sum of money towards the development of the business and in the current
situation, the company has specialised in surgery, rehabilitation as well as provides
psychiatric care. The large presence of the company has made them one of the largest
employers with around 30,000 different employees working for them. The selection of
“Ramsay Health Care” as the company has helped to throw light on the issues faced by the
management in a much better manner (ramsayhealth.com 2019).
Dealing with the major health factors, the management of “Ramsay Health Care”
must have the capability to ensure continuous changes in care and services for the patients.

4
MANAGEMENT
The development of the business and the management. The issues which have been mostly at
the centre of different issues includes the likes of the Technological issues, Waste
Management process, Pest control, Safety from radiation and maintenance of general safety
guidelines. Apart from this, the treatment of water and maintenance of other technological
products (ramsayhealth.com 2019). These all different issues tends to disturb the proper
operations of the mentioned health care organization of the country (Ali et al. 2017). All
these environmental problems has a strong impact on the business. However, technological
challenges has been the major concern for the organization considering the present situation.
The management of the business has been struggling to find a clear and sustainable solution
to the waste management issue and it has been creating problems for a long time.
Impact on the broader health sector
Technological development has had a strong and impact on the health sector of the
business organization. The health sector has seen huge developments after the
implementation of the different new technologies. The technological developments in
technology has helped to save the lives of a large number of patient and has been
continuously improving the quality of the life. The technological impact of the business
organization can help in the digitalization of the health records of the individuals and ensure a
better patient care. The implementation o cloud computing and the implementation of new
and advanced business technologies thus makes a broader impact.

5
MANAGEMENT
Figure No 1: Technology Implementation in Healthcare
Source: (Ali et al. 2017)
The management of “Ramsay Health Care” has identified that technology forms a
major contributor to the operations of the business and the implementation of technological
aspects can change the operations of the business organization. The management of
“Ramsay Health Care” has failed to implement a proper Technological program which has
had an impact on the operational performance of the business (Awodele Adewoye and
Oparah 2016). According to the management of the organization, the failure of the
organization to properly manage all its facilities and its aggressive growth plans has made
them incapable of addressing all the issues. There have been cases where complaints have
been lodged against the company as a result of issues in health care facilities which have been
mainly due to the absence of the digital technology that can be important for reducing manual
labour and increasing efficiency.

6
MANAGEMENT
Figure No 2: Use of technology in health
Source: (Abdo Hamza and Al-Fadhli 2019)
Stakeholder group and Perspectives on the issue
The stakeholders of “Ramsay Health Care” has a key role to play in the
management of wastes. The healthcare facility generally arranges a monthly meeting
involving all the stakeholders where their ideas regarding the implementation of new
technologies in the most sustainable manners are presented and some of the most feasible
ones are accepted. The acceptance of the most feasible stakeholder proposals helps the health
care facility to address all the major issues in a scientific manner (Abdo Hamza and Al-Fadhli
2019). Some of the ways and procedure of stakeholder perspectives have been presented
through the conduction of an interview with the stakeholders of the business.
 Interviewee- What do you think on the major issues in technology in Ramsay?
 Stakeholder 1- Technological progress has been a critical issue in the business since
a long time. The management of the business has always been trying to address the
issues in a proper way but the absence of the proper Technological guidelines has
been the major issue according to me. A semi-professional attitude of the company

7
MANAGEMENT
has led to different Technological based problems that the company has been
currently facing
 Interviewee- What do you think on the major issues of technology in Ramsay?
 Stakeholder 2- I think that funding and management issues has been the major reason
behind the absence of a Technological management process. The presence of a proper
technologies can only be done through a healthy funding from the part of the
management. Attracting investors and new sponsors can solve this problem.
 Interviewee- What do you think on the major issues in Technology in Ramsay?
 Stakeholder 3- Though funding has been quite of a concern for the company in the
process of applying new technologies, the absence of a strict business regulation on
management of business wastes has led to major confusion among the people who are
in charge of the business operations. The technology needs to be applied in the most
proper manner to ensure business success.
Interviewee- What is the Process of implementing technology?
Stakeholder 1- Technology must be implemented in a scientific manner through the
implementation of modern day systems
Interviewee- What is the Process of implementing technology?
Stakeholder 2- The process of implementing technology at the very beginning needs a huge
investment from the investors in order to develop them and support the process. A healthy
flow of funds can help increase the success of the business
Interviewee- What is the Process of implementing technology?
Stakeholder 3- I believe the presence of an implementing technology regulation and a
technologically expert management team can be the ideal way to manage the new technical
operations of the organization

8
MANAGEMENT
FACTORS and Opportunities presented by the environmental factor
PESTEL Analysis
EXTERNAL FACTORS
 POLITICAL FACTORS The company faces little challenges from
any kinds of political reasons as they
operate their business in politically stable
nations. The presence of the company in
politically stable countries helps the
management to address business growth and
development. However, the presence of the
operations in developed countries like
France and UK makes it vulnerable to
cancellation of licences due to inability to
maintain the waste management process
 ECONOMIC FACTORS The company has been struggling to meet
its financial demands. The economic factors
have led to different business issues
including the failure to address the waste
management demands
 SOCIAL FACTORS The failure to maintain a stable and
sustainable waste management has led to a
negative impact on the business of Ramsay
and the company has seen a major loss of
customers given its inability to treat the
wastes in a hygienic manner.

9
MANAGEMENT
 TECHNOLOGICAL FACTORS The major technological factors remains
with the development of new technology
and then implementing them. The
technological development in Ramsay
health Care has helped both the patients and
the organization in a number of ways. First
of all it had helped in the digitalization of
the health records. Secondly it has helped to
provide greater patient care and has also
reduced the manual labour. This impact on
the technology has been a milestone in the
success of the organization.
 ENVIRONMENTAL FACTORS The absence of proper waste management
system has increased the chances of
occurrence of diseases
 LEGAL FACTORS Failure to address the waste management
process can directly lead to legal factors
against the company
Ethical Responsibilities in relation to chosen issues
The management of Ramsay Health care has a set of major responsibilities that they
must address ethically. Some of them are as follows;
a. Treatment of all the individuals and patients in the same manner and make sure that
no place in the hospital is filled with wastes

10
MANAGEMENT
b. Use of the best and updated technology to reduce waste and treat medical wastes
c. Sharing the original status regarding health care and waste management policies of
the organization
d. Develop a cloud database
Recommendations for Strategic Response to the issue
Some of the major recommendations that can strategically address the issue of waste
management in Ramsay Health Care are as follows;
a. The technology to be implemented needs to be selected in a proper manner
b. Centralized storage of technical data must be facilitated
c. A separate or external department for technological demands must be created
Conclusion
The report above has presented out a detailed information regarding the major
technical issues in Ramsay Health Care. The specification of the hospital has helped to
identify the difference in waste management technical issues in different countries and its
impact accordingly. The presentation of the stakeholder interview and related figures of
technological management in hospital has facilitated the study and has made it compact and
informative.

11
MANAGEMENT
References
Abdo, N.M., Hamza, W.S. and Al-Fadhli, M.A., 2019. Effectiveness of education program on
hospital waste management. International Journal of Workplace Health Management.
Ali, M., Wang, W., Chaudhry, N. and Geng, Y., 2017. Hospital waste management in
developing countries: A mini review. Waste Management & Research, 35(6), pp.581-592.
Awodele, O., Adewoye, A.A. and Oparah, A.C., 2016. Assessment of medical waste
management in seven hospitals in Lagos, Nigeria. BMC public health, 16(1), p.269.
Berihun, D. and Solomon, Y., 2017. Preliminary Assessment of the Status of Hospital
Incineration Facilities as a Health Care Waste Management Practice in Addis Ababa City,
Ethiopia. Adv Recycling Waste Manag, 2(143), p.2.
Khan, M., 2019. Biomedical Waste Management in Hospitals. International Journal of
Biomedical Engineering, 4(1), pp.1-6.
Kumari, S., 2018. A SYSTEMS APPROACH FOR ANALYSIS OF BIO MEDICAL
WASTE MANAGEMENT IN HOSPITALS.
Makajic-Nikolic, D., Petrovic, N., Belic, A., Rokvic, M., Radakovic, J.A. and Tubic, V.,
2016. The fault tree analysis of infectious medical waste management. Journal of Cleaner
Production, 113, pp.365-373.
Ramsayhealth.com. (2020). Ramsay Health Care. [online] Available at:
https://www.ramsayhealth.com/ [Accessed 13 Jan. 2020].