Implementing Continuous Improvement: A Case Study of E-OfficeWorx

Desklib provides past papers and solved assignments. This report analyzes continuous improvement systems in E-OfficeWorx.

E-OfficeWorx
(Continuous Improvement Systems)

 Introduction
 Benefits of continuous improvement
systems
 Continuous Improvement Models
 Continuous Improvement process
 Strategies
 Knowledge Management system
 Conclusion
Table of content:-

 The continuous improvement systems is defined as the process
of making something better then its past in term of product,
services, processes.
 This system is very important for E-OfficeWorx company to
enhance its business n market.
 This can be also defined as the increase in the efficiency or
effectiveness of work to make organization strong.
 Continuous change in the growth.
Introduction

 Increase in the efficiency.
 Increase the quality of work.
 Decrease in the time of service delivery.
 Decrease in the customer feedback of complaint.
 Provide the guide map.
Continuous Improvement Systems
Benefits

 Models of CIS are:-
• Six Sigma : Eliminating variability and increase
predictability
• Kaizen : Work for better or continuous efforts.
Continuous Improvement Models

 This model mainly consist of the:
 Firstly to Plan
 Now Do
 Then Check
 And finally Act
Continuous improvement Process

Encourage
Reward the staff
Implementation and then execute it
Keep them motivated
Communication
Strategies

Motivate
Network
Supply
Disseminate
Knowledge management strategies

 Continuous Improvement system help to grow company
 We have discussed all the aspect of this system .
 Implementing all the above will help in growth.
 This will take time but definitely lead the organization
Conclusion

 Boer, H., Berger, A., Chapman, R. and Gertsen, F.,
2017. CI Changes from Suggestion Box to
Organisational Learning: Continuous
Improvement in Europe and Australia: Continuous
Improvement in Europe and Australia. Routledge.
 Carter, M.Z., Mossholder, K.W. and Harris, J.N.,
2018. Congruence effects of contingent reward
leadership intended and experienced on team
effectiveness: The mediating role of distributive
justice climate. Journal of Occupational and
Organizational Psychology, 91(3), pp.465-485.
References