Impact of Workplace Discrimination: Equality and Diversity at TESCO

This research project investigates the impact of workplace discrimination on employee performance and organizational growth, using TESCO as a case study. The study explores the significance of managing equality and diversity, the negative impacts of workplace discrimination on employee morale, productivity, and engagement, and various strategies TESCO can employ to address these issues. The research methodology includes a positivism research philosophy, a deductive approach, and quantitative research methods, utilizing questionnaires to collect data from 30 TESCO employees. The data analysis reveals the importance of equality and diversity, the types of discrimination faced, and the challenges in preventing discrimination. The report concludes with recommendations for improving workplace policies and fostering a more inclusive environment, emphasizing the need for effective anti-discrimination policies, elimination of hiring biases, and providing equal opportunities for all employees.

Research Project

Contents
TITLE: “Equality and diversity at workplace”................................................................................1
INTRODUCTION...........................................................................................................................1
Background of research...............................................................................................................1
Research aim................................................................................................................................1
Research objectives.....................................................................................................................1
Research Questions......................................................................................................................1
Significance of research...............................................................................................................2
LITERATURE REVIEW................................................................................................................2
Importance of managing equality and diversity for an organisation...........................................2
Impact of workplace discrimination on employee's performance and productivity....................2
Various strategies that can be use by TESCO to deal with discrimination at workplace............3
RESEARCH METHODOLOGY....................................................................................................3
DATA ANALYSIS AND INTERPRETATION.............................................................................7
Data analysis................................................................................................................................7
Data Interpretation.......................................................................................................................9
RECOMMENDATION.................................................................................................................16
REFLECTION...............................................................................................................................16
CONCLUSION..............................................................................................................................17
REFERENCES..............................................................................................................................18
APPENDIX....................................................................................................................................19

TITLE: “Equality and diversity at workplace”
INTRODUCTION
Background of research
Equality and diversity are the two crucial concepts of an organisation that contribute highly
towards its growth and success. An organisation requires to treat its employees equally and
maintain diverse workplace. Work place discrimination is one of the critical issue that are often
face by employees while working in the organisation. It is the prejudicial treatment in
organisation which may influence hiring, firing, job assignments, promotions, training, salary,
benefits and compensation etc. (Berrey, Nelson and Nielsen, 2017). This research project is
based on Tesco which is one of the well-known grocery and merchandise retailer of United
Kingdom which was established in year 1919. The firm offer variety of products to its customers
all over the world. The company is facing issue associated with workplace discrimination which
impacts the productivity and performance of its employees. In order to address this issues, this
report intent to study the impact of workplace discrimination on employee's performance and
growth of organisation. A case study on TESCO.
Research aim
The aim of the study is “To study the impact of workplace discrimination on employee's
performance and growth of organisation. A case study on TESCO”.
Research objectives
The main objectives of this research are as follows:
 To study the importance of managing equality and diversity for an organisation.
 To determine the impact of workplace discrimination on employee's performance and
productivity.
 To identify various strategies that can be use by TESCO to deal with discrimination at
workplace.
Research Questions
The study questions in relation to this investigation are mentioned below:
 What is the importance of managing equality and diversity for an organisation?
1

 What is the impact of workplace discrimination on employee's performance and
productivity?
 Which are the various strategies that can be use by TESCO to deal with discrimination at
workplace?
Significance of research
This research is based on the topic “To study the impact of workplace discrimination on
employee's performance and growth of organisation. A case study on TESCO”. Performing
study on this topic is significant as it assists researcher in gaining deep insights over the topic
and knowing the significance of managing equality and diversity at workplace (Ali, Yamada and
Mahmood, 2015). Moreover, it will also assist in analyzing the influence of workplace
discrimination on productivity and performance of employees along with different strategies that
can help an organisation to deal with discrimination.
LITERATURE REVIEW
Importance of managing equality and diversity for an organisation
As per the view point of Vickers, (2016), Managing equality and diversity in workplace is
important as it help organisation in terms of improving its profitability, maximizing performance,
increase employee retention, understanding the customers in better way, break down the barriers
of language, provide competitive advantage to company etc. Maintenance of equality and
diversity in workplace help in ensuring that each individual has access to similar opportunities
and treated fairly in work place. It enabled company to recruit and retain top talent in the
organisation which in turn reduces the turnover cost of company. Apart from this, management
of equality and diversity in organisation is important as it promotes creativity in the organisation
which leads organisation towards growth and success (Chavez and et. al., 2015).
Impact of workplace discrimination on employee's performance and productivity
As per the view point of O'Loughlin and et. al., (2017), Workplace discrimination is
referred as the unfair treatment in an organisation with employees on the basis of their age,
gender, ethnicity, religion, color, caste, creed, culture etc. Existence of discrimination in
workplace impacts adversely on the productivity and performance of employees. It reduces the
morale of employees that hampers their productivity and performance in the organisation. It also
2

reduces the engagement of employees in various activities in the company which in turn leads to
declining performance of both organisation as well as workforce. Moreover, it increases the
conflicts among employees which leads to development of ineffective culture in firm.
Discrimination makes the employees feel rejected by their employer which increases the
absenteeism and ultimately declines the productivity and performance (Fisher and et. al., 2017).
Various strategies that can be use by TESCO to deal with discrimination at workplace
As per the view point of Berrey, Nelson and Nielsen, (2017), in order to deal with
discrimination in an effective way, there are several strategies that can be used by company.
Developing effective anti-discrimination policy in the organisation is one of the way through
which company can deal with discrimination. By development and appropriate communication
of the policy to employees helps in make them understand that not to discriminate others. Apart
from this, eliminating hiring biases is the another strategy to deal with discrimination. The
manager of company must ensure that the process of recruitment and selection is transparent and
there is no biasness takes place on the basis of gender, culture, religion etc. while hiring
employees within the organisation (Brown, 2015).
RESEARCH METHODOLOGY
A research methodology is prescribed about the particular systematically approached and
theoretical as in proper analysation to scrutinizing the better understanding of the research topic.
It enhanced the method and various assumption through which data information could be
scrutinized and meeting with the proper optimum conclusion (Thompson, 2015).
Research Philosophy:
Positivism: This form of research philosophy is been assorting by the researcher through
data information scrutinizing by focuses to the prediction as well as the analysation of research
outcomes factor, it is also be termed as Scientific method as it is mapped and optimum structured
method which is not much influenced by researcher’s value and behaviour attributes.
Intervipistism: On the format of this stage of philosophy is assorted of researcher who is
determined the collecting and analysation through assorted the expensive assorted subjective
data for better generating the specification.
On above research philosophy is discussed and selected by the researcher the suitable
Positivism philosophy is supports to provide the optimum prediction of data information through
3

investigation the better outcomes, while invertipitism philosophy doesn’t considered as it will
have optimised the expensive sort of cist incurred data (Taherdoost, 2016).
Research Approach:
Deductive: In this stage of the approach it involves the particular determining the
selective theory which the information about the data is been constructed through given
hypothesis.
Inductive: As per this approach it concerned the new generation theory evaluated by
merging with data provided. Through it termed to deliver the logical process and multiple
assumption to predict the data conclusion.
From above research approach the researcher is selected the highest factor of
consideration about the Deductive approach assorting to forming the research information
evaluated in the basis of hypothesis while the Inductive would not able to determine the correct
form of research conclusion optimised.
Research Method:
Qualitative Method: On the basis of this method it making evaluated the data
information in the formation through providing detailed source of knowledge which come across
the high proficiency respondent behaviour monitored on the research objectives manner.
Quantitative Method: As per the process of this method it facilitates about the data
information in the arithmetic progression of representative where it covered all the facts and
findings through brief perspective which not much influenced to the detailed information
(Kumar, 2019).
As on the research method the researcher is considered the Quantitative research method
where it supports to reflects the numeric formation of data information that also improvised to
helps the questionnaire while not having the importance the Qualitative method as it will have
generated the detailed information.
Sources of the data collection:
4

Primary Source: It is been instructed to making the research data information been
identified through the self-efforts and scrutinizing the formation of data by support of interviews,
survey polls, feedback, questionnaires.
Secondary Source: By having the data stimulation for evaluation the information to be
evaluated through the other existence of the data or documentation along in other modes of
systematic aspect of books, online portals, newspaper etc. (Fletcher, 2017).
On the sources of data collection, the researcher has been taken both primary and
secondary where the primary research is to making the questionnaire factor of data segmentation
and secondary data is to procuring the facts and finding of primary data to concluding the
research outcomes. The questionnaire use in this research is mentioned below:
Questionnaire
Name:
Email:
Address:
Age:
Q 1) According to you, how much significant is the concept of managing an equality and
diversity in workplace for an organisation?
a) Highly significant
b) Significant
c) Neither significant nor insignificant
d) Insignificant
e) Highly insignificant
Q 2) What is the importance of maintaining equality and diverse workforce for Tesco?
a) Render competitive advantage
b) Break down language barriers
c) Increase employee satisfaction
d) Maximise employee retention
e) Assist in understanding customers better
Q 3) In what way discrimination at workplace impacts of productivity and performance of
5

employees of Tesco?
a) Positively
b) Negatively
c) Neither positively nor negatively
Q 4) Which kind of discrimination does employees face the most in organisation while
performing their duties?
a) Age discrimination
b) Disability discrimination
c) Gender discrimination
d) Religion discrimination
e) Discrimination based on ethnicity
Q 5) According to you, which is the most common cause of discrimination in work place?
a) Gender of an individual
b) Ageism
c) Ethnicity
d) Retaliation
Q 6) What can be the challenge for human resource management of Tesco in preventing
discrimination at workplace?
a) Employment law
b) Relying heavily on employee referrals
c) Poorly administered affirmative action
d) Diversity training
Q 7) Which strategy can be the most appropriate one for Tesco to deal with discrimination
at workplace in an effective manner?
a) Develop effective anti-discrimination policy
b) Educate employees
c) Eliminate hiring biases
d) Provide equal growth opportunities to all
e) Develop culture of respect and dignity
Q 8) Provide recommendations for further improvement in policies related to work place
6

discrimination ______________________
Sampling Method:
As the matter of sampling description through opting the information regarding with the
big population of sampling size. In this research has been taken the Simple Random Sampling to
considering the random sample size opted and utilised in the research objective attained. The
instrument which is has been used Questionnaires format.
Sampling Size:
The sampling size is considering the 30 respondent as workforce from Tesco company
plc for scrutinizing the information regarding research objectives (Taherdoost, 2016).
Times frames and Cost Effective:
As in this research conducted at Tesco Plc company where it was supposed to presumes
earlier but the permission has granted in very later, as this propaganda of research procedure was
going through 25 days to making convincing and procuring the information related to the
research topic and scrutinize the major facts and findings. The Cost which has been incurred a
quite expensive to managing the proper research program in Tesco premises.
Ethical Consideration:
As on this research report every aspect of data is been assorted and evaluated through the
monitoring of experts where there is not having any kind of negative or anti-religious facts and
data which destruct the identity of any demographic factor as all the data is been analysed
through research and assured that workforce information are relatively in kept as research
objective only for implement where it will not optimised and disclosed factor.
DATA ANALYSIS AND INTERPRETATION
Data analysis
Q 1) According to you, how much significant is the concept of managing
an equality and diversity in workplace for an organisation?
Frequency
7

a) Highly significant 15
b) Significant 12
c) Neither significant nor insignificant 1
d) Insignificant 1
e) Highly insignificant 1
Q 2) What is the importance of maintaining equality and diverse
workforce for Tesco?
Frequency
a) Render competitive advantage 6
b) Break down language barriers 6
c) Increase employee satisfaction 7
d) Maximise employee retention 5
e) Assist in understanding customers better 6
Q 3) In what way discrimination at workplace impacts of productivity
and performance of employees of Tesco?
Frequency
a) Positively 1
b) Negatively 27
c) Neither positively nor negatively 2
Q 4) Which kind of discrimination does employees face the most in
organisation while performing their duties?
Frequency
a) Age discrimination 8
b) Disability discrimination 6
c) Gender discrimination 7
d) Religion discrimination 5
e) Discrimination based on ethnicity 4
Q 5) According to you, which is the most common cause of
discrimination in work place?
Frequency
a) Gender of an individual 10
b) Ageism 7
c) Ethnicity 7
d) Retaliation 6
8

Q 6) What can be the challenge for human resource management of
Tesco in preventing discrimination at workplace?
Frequency
a) Employment law 7
b) Relying heavily on employee referrals 8
c) Poorly administered affirmative action 7
d) Diversity training 8
Q 7) Which strategy can be the most appropriate one for Tesco to deal
with discrimination at workplace in an effective manner?
Frequency
a) Develop effective anti-discrimination policy 6
b) Educate employees 6
c) Eliminate hiring biases 7
d) Provide equal growth opportunities to all 5
e) Develop culture of respect and dignity 6
Q 8) Provide recommendations for further improvement in policies related to work place
discrimination ______________________
Data Interpretation
Theme 1: Significance of concept of managing equality and diversity in workplace
Q 1) According to you, how much significant is the concept of managing
an equality and diversity in workplace for an organisation?
Frequency
a) Highly significant 15
b) Significant 12
c) Neither significant nor insignificant 1
d) Insignificant 1
e) Highly insignificant 1
9

Interpretation: According to the above graph, it has been interpreted that out of 30
respondents, 15 said that the concept of managing equality and diversity in workplace is highly
significant for an organisation, 12 people said that it is significant for the organisation, one said
that it is neither significant not insignificant, according to one respondent it is insignificant and
the remaining one respondent said that it is highly insignificant concept.
Theme 2: Importance of maintaining equality and diverse workforce for Tesco
Q 2) What is the importance of maintaining equality and diverse
workforce for Tesco?
Frequency
a) Render competitive advantage 6
b) Break down language barriers 6
c) Increase employee satisfaction 7
d) Maximise employee retention 5
e) Assist in understanding customers better 6
10