Equality and Diversity Impact on Sainsbury's Employees' Performance

This report analyzes the impact of equality and diversity practices on employee performance within Sainsbury's. It begins with an introduction outlining the aims and objectives, followed by a project management plan. A literature review explores the concepts of equality and diversity, its impact on employee performance, and the role of strategy formulation in managing a diverse workforce. The research methodology, employing both primary (questionnaires) and secondary data, is then detailed. The report presents data analysis and interpretation, leading to research outcomes, recommendations, and a conclusion. A reflection on alternative methodologies is also included. The report aims to provide a detailed overview of how equality and diversity affects employee daily performance within the retail environment of Sainsbury's. The research uses a quantitative approach, surveying 40 employees to gather data and draw relevant conclusions.

Managing a Successful
Business Project

Table of Contents
Chapter 1..........................................................................................................................................3
INTRODUCTION...........................................................................................................................3
Aims & objectives..................................................................................................................3
Project management plan.......................................................................................................4
Chapter 2..........................................................................................................................................5
LITERATURE REVIEW................................................................................................................5
Understanding concept of Equality & diversity.....................................................................5
Impact of equality & diversity practices on employee regular performance.........................6
Role of strategy formulation in order to manage the diverse workforce................................6
Chapter 3..........................................................................................................................................7
Research Methodology...........................................................................................................7
Chapter 3........................................................................................................................................11
Data Analysis and Interpretation..........................................................................................11
Research outcomes ..............................................................................................................16
Chapter 5........................................................................................................................................16
Recommendations................................................................................................................16
Conclusion............................................................................................................................17
Chapter 6........................................................................................................................................17
Reflection.............................................................................................................................17
Alternative methodology......................................................................................................18
REFERNCES.................................................................................................................................20

Title: Equality & diversity practices part of employee's daily activities. A case
study on Sainsbury's.
Chapter 1
INTRODUCTION
There are many changes that are part of the external environment impact the way internal
functioning of organisations. Equality & diversity practices are part of different organisations. It
is related with the way how creativity & innovation activities are practised in a organisation.
Sainsbury Plc is a second largest chain of supermarket that is having presence in UK. It was
founded in 1869 by John James Sainsbury's and then in 1922 it became one of large grocery
outlets of London. (Basu, 2017). Present report is aimed at the discussion of the basic equality &
diversity concept as it is part of each organisations. There is discussion of the role played by
equality and diversity practices & its effect on the way employees are performing their daily
functions. There is need of formulating strategies that has to be adopted by organisation to ensure
that they are able to manage their diverse workforce. According to the information collected
from primary & secondary sources for collecting the information related to research topic. There
is further evaluation of this collected information and interpreted to draw certain
recommendations for proper management of diverse workforce.
Aims & objectives
Research overview: Research work is on a retail organization of UK that is Sainsbury's
to interpret the effect of equality & diversity practises on employees functioning & performance.
Research Aim: Aim of research is “Create a detail overview of concept of Equality &
Diversity that affects employee daily performance” Case study on Siansbury's.
Research objectives: Objectives of present research are:
 Understanding the concept of Equality & diversity in organisations
 Effect of equality & diversity practices on employee regular performance
 Role of strategy formulation for managing the diverse workforce.
Questions:
 What is the basic concept of Equality & Diversity?
 How does equality & diversity practices affect employee daily performance?
 What is basic role of strategy formulation for managing the diverse workforce ?

Project management plan
Project management plan is a basic tool that is used for developing a detail overview of
various phases that are part of a research work. It is adopted for facilitation of research work and
providing guidance so that different activities of research can be managed. Different components
of research project includes cost, scope, quality, communication and many such related elements.
This management plan is very helpful in development of the value of proposition according to
way the project has to be executed by the researcher. The Project management plan for this
research is given below:
Cost: This is related to the financial requirement of the research report. In this there is
need to arrange all financial resources so that whole project can be efficiently completed (Natha,
2020). There is need of some financial resources for conducting the survey, travelling and
incurring cost for managing all the petty expenses that take place all through research.
Scope: The scope of research project is to make a depth analysis and then further draw
recommendation to the HR manager for the purpose of ensuring smooth management of their
diverse workforce (Erickson, and et. al., 2014). The results obtained from this research and
various recommendations that have been made by the researcher can be used for the purpose of
managing the high amount of diversity that is prevailing in the organisation like Sainsburys
because of diverse workforce.
Quality: Quality is used for ensuring that overall outcomes are achieved according to
some predetermined standards that are to be set in the initial stages of a research (Klein, 2016).
Such as there has to be some specific standards that are to be set by researcher in the beginning
of the report to ensure that these standards help in achievement of higher quality outcomes.
There is use of monitoring techniques like key performance indicators, correcting defects and
using Gantt chart to ensue timely completion of the research report.

Resources: There are some resources that are required in order to conduct the research.
Such as secondary available sources like journals, newspapers, websites etc. these are very
important to procure information required to collection of the needed information related to
research topic and further analyse it to draw reliable outcomes (Jammaers, Zanoni and Hardonk,
2016).
Risk: there is always situation of high risk that can be faced by researcher because of
non timely completion of research, deficiency of resources, non achievement of laid objectives.
These have to be dealt by researcher in order to avoid such type of pre determined risks (Vickers,
2017). For this there is use of techniques like Gantt chart & WBS to divide the work and allocate
the activities according to available time period.
Communication: In the whole research project there is need to make proper
communication to project manager so that there can tracking of progress. There will be use of
telecommunication and use of mails for making direct communication with all the other
teammates.
Chapter 2
LITERATURE REVIEW
Understanding concept of Equality & diversity
According to views of Give A Grad A Go, Workplace diversity is a very common topic
that is commonly observed among employees, employers, professionals and managers Business
Leaders are willing to promote workplace diversity as it helps their organisation to have a
creative approach towards the process of decision making. Diversity is not just related to diverse
individuals but also making sure that there is equal employee participation. In recent times the
inclusion of workplace has extended to ensure that there is proper performance, participation and
compensation that is provided to minorities and is not just a symbol of hiring a diverse
workforce, companies have started recognizing that there is a very high value that is added by a
diverse workforce in every organisation. Equality is the fair attention & treatment to employees
irrespective of the race, gender religion, nationality or age, equality means to ensure that there is
equal pay, equal opportunities for each individual without any sort of discrimination

Impact of equality & diversity practices on employee regular performance
According to Louise petty, 2016 Equality & diversity practises are very relevant in all
workplaces as it helps in employing a higher workforce. The aim is to ensure that there is
accessing of equal opportunities and providing fair treatment to all employees. If the workplace
environment is free from any type of harassment, discrimination, bullying or victimisation then it
will help in enhancing employee morale. It has several benefits at workplace such as people from
diverse backgrounds and cultures help in developing a fresh array. It helps in timely problem
solving and enhancing overall productivity of employees. It creates a wider talent pool when
there is embracing of diversity of thought, ethnicity, background. There is more innovation that
leads to proper problem solving and development of Creative solutions.
Role of strategy formulation in order to manage the diverse workforce.
According to Sophia Lee, there is need of proper strategy formulation to deal with the
challenges of managing a diverse workforce. It ensure that employees are able to understand
overall goals of organisation. The management of organisation has to focus on a Strategy of
logical decision making where there has to be decisions that are based on use of facts and logic
only. So there has to be more investment on training to overcome the situation of biasses. There
are a number of challenges brought in an organisation when they are to manage a diverse
workforce. It is necessary that human resource department is effectively identifying this problem,
and taking various steps that are necessary to fulfil all the required needs in order to make sure
that diverse workforce is effectively working for the organisation. There are a number of
strategies that could be adopted by organisations to do so like prioritizing the communication in
workplace. They need to make sure that communication is given utmost importance and effective
communication is taking place in organisation. It is necessary that training and development
program for employed are encouraging them to work in various diverse groups this will also help
to manage a diverse workforce in organisation. It is necessary that the policies and procedures in
organisations are also focused upon diverse groups. Strategies help in proper management of a
huge workforce as it helps in improving the efficiency of employees contribution towards their
assigned roles & responsibilities.

Chapter 3
Research Methodology
Research is a systematic study that consist of different stages that have to be performed
by a researcher to achieve its laid down aim and objectives. Research methodology is used for
understanding various techniques and tools that can be adopted for facilitation of collection,
analysis and interpenetration of collected information. The data can be collected from different
secondary and primary available sources.
Primary data: It is the data that is collected by investigator that is first hand and never
been used before (Attfield, and Attfield, 2019). Primary data is very authentic because collected
for the first time. In the present research work there is use of questionnaire as a method of
primary data collection.
Secondary data: It is incidental with the information collection from various exciting
origins that include books, journals, newspapers, articles. There is use of online available
journals and articles for the purpose of collecting information in this research method.
In the present research, investigator adopt both primary as well as secondary sources of
data collection method which aid in attaining the main aim of their research. This will also assist
them in order to gather relevant information related to the topic which will help them in order to
timely complete their research.
Qualitative method:This is a type of data in which there is no use of numerical or
quantifiable information. It consist of direct interview, case study, personal interaction between
researcher and respondent to collect the required information of the target respondents.
Quantitative method: It is a method that is used for collection of data that is expressed in
form of charts and graphs (Wied, And et. 2020). In this method there is collection of information
by use of questionnaire and then further based on this interpenetration are done to draw relevant
recommendations. There are 40 respondents who are part of this target segment of respondents
who are employees of the organisation Sainbury's. This method is used for conducting the
research and draw some relevant solutions related to its findings.
In context of approaches used in the present research, investigator adopt quantitative
research approach so that they will be able to gather all the information in an effective manner
with the help of figures, graphs and many more. Along with this, questionnaire is the method

which is used by researcher as they adopt quantitative method which is one of the best and most
effective method.
Sampling- It is a process of examining the observation which undertaken from large
population. It is statistical approach which used by to perform analysis in proper manner. IN this
units are being selected on the basis of whole population. This process is divided into two
approaches which is probability & non-probability approaches. In given report 40 respondents
have been taken. Both these approaches of sampling are essential & gives detailed information
about specific field. Probability sampling is defined as choosing of samples from group in
systematic and organised way whereas non- probability is defined as selecting of units from
population in with non-random. In this opportunity of selection is not known whereas in
probability chances of selection opportunity is known.
Work break down structure: WBS is a basic structure that is used by researcher to
divided whole task in small activities and then further manage them to ensure higher efficiency
& effectiveness. It is used for facilitation of all activities that have to be performed in the
organisation. The sequence of activities have to be determined according to its requirement
(Quinlan, and et.al., 2019). There is a need to make sure that project is timely completed. WBS
helps in getting the work divided in manageable activities. This also helps in achievement of
higher efficiency as there is no overlapping of activities that takes place in whole research work
Gantt chart: It is a technique that is adopted in different activities to divide whole
research work according to the provided time frame. In this technique there is use of particular
time period so that there can be allocation of different activities according to the specified time
period. It will lead to proper utilisation of available time period with no wastage of resources.

Ethics: It is said that there are ample number of principles and ethical values which needs
to be considered by a researcher while conducting the whole research. There are some specific
ethical principles which needs to be followed by investigator in order to produce positive
outcomes in an effective manner. These principles consist of maintaining confidentiality of
information, limits the risk, gather consent from researcher and many more. These are the ethics
which need to be followed by researcher in an effective manner so that all the activities will be
completed in an ethical, systematic and appropriate manner.
Reliability as well as validity: This is one of the most effective method in the research
methodology which is usually based on the questionnaire method used by researcher. All the
information and data which is gathered by researcher are reliable as well as accurate as it is
based on questionnaire which is one of the most effective method for gathering primary
information related to the topic from large number of respondents.
Cost, access as well as ethical issues: For conducting the research in an appropriate
manner, it is necessary for the researcher that they must emphasis on some specific areas so that
they can attain the end result of the present research in a well defined manner. One of the main
element which need to be considered by the researcher is that there must be proper and sufficient
amount of money. This will aid in conducting each and every activity in an effective manner. On
the other hand it will assist in conducting both primary as well as secondary study in more
efficient and accurate manner. In addition to this, it has also been said that, there must be access
in advance by researcher in an advance which is beneficial for them in order to complete the

investigation. Furthermore, all the activities must be developed by considered also the ethical
practices in an authentic, confidential, informed consent manner.

QUESTIONNAIRE
QUESTIONNAIRE
Q1) What is the time duration since you are working in Sainsbury's?
a) less than one year
b) 1-5 years
c)5-10 years
d) More than 10 years
Q2) Do you posses a belief that Equality & Diversity practises has a effect on your daily
activities?
a) Yes
b) No
c) Sometimes
Q3) How has Sainsbury's is adopted various practices related to Equality & diversity ?
a) There is Equal pay according to roles & responsibilities
b) Equal respect to each employee irrespective of the caste, creed, colour or any background
c) Equal opportunity in the process of decision making
d) All of the above
Q4) Have you ever experiences some issues that top management has not properly
implemented practises of equality & Diversity?
a) Yes
b) No
c) Sometimes
Q5) According to you, what are some of the negative consequences of not having proper
adherence to equality & diversity practises in Sainsbury's?
a) Demotivation of employees
b) High amount of Internal conflicts
c) Lack of understanding
d) high amount of communication gap
e) High turnover of employee
Q6) Your specific suggestions for improving the equality & diversity in your
organisation....................

Chapter 3
Data Analysis and Interpretation
Theme 1: Working Tenure
Q1) What is the time duration since you are working in Sainsbury's? Frequency
a) less than one year 9
b) 1-5 years 12
c)5-10 years 9
d) More than 10 years 10
Interpretation: From the above mentioned graph it can be said that when it was questioned to
respondents about time duration there was a response that majority of them that is 12 are
working for a tenure of 1-5 years, 10 for a period of more than 10 years, 9 for a time graduation
of 5-10 years and 9 for a period of less than one year.
Theme 2: Equality & Diversity practises on the daily activities of employees
Q2) Do you posses a belief that Equality & Diversity practises has a
effect on your daily activities?
Frequency
a) Yes 18
9
12 9
10
a) less than one year
b) 1-5 years
c)5-10 years
d) More than 10 years

b) No 12
c) Sometimes 10
Interpretation: According to graph when it was questioned to respondents about the impact of
equality 7 diversity practices on their daily functioning. 18 respondents said that yes it has a
impact, 10 felt that sometimes it posses impact and rest 12 replied that no there is no such effect.
So it can be said that there is a effect on daily functioning of employees.
Theme 3: Sainsbury's is adopted various practices related to Equality & diversity
Q3) How has Sainsbury's is adopted various practices related to Equality
& diversity ?
Frequency
a) There is Equal pay according to roles & responsibilities 9
b) Equal respect to each employee irrespective of the caste, creed, colour or
any background
12
c) Equal opportunity in the process of decision making 8
d) All of the above 11
18
12
10
a) Yes
b) No
c) Sometimes

Interpretation: From the graph it can be said that when it was questioned about the practices
that has been adopted by organization for ensuring equality. There is equal respect to each
employee irrespective of their background, 8 felt that there has been equal opportunity in the
process of decision making, 9 said that all employees according to their roles & responsibilities
are paid equally.
Theme 4: Issues affiliated with your top management
Q4) Have you ever experiences some issues that top management has not
properly implemented practises of equality & Diversity?
Frequency
a) Yes 8
b) No 12
c) Sometimes 20
9
12 8
11
a) Equal pay
b) Equal respect to each
employee irrespective of
the caste, creed, colour or
any background
c) Equal opportunity of
providing their views in the
process of decision making
d) All of the above

Interpretation: From the above graph it is analyses that whether employees felt some issues that
are related with practices adopted by top management. There was a majority response of 20
respondents that sometimes there is prevailing of such type of situations. 8 employees replied by
saying yes and 12 by having a negative response.
Theme 5: Negative consequence of not properly adhering to equality & diversity practises
Q5) According to you, what are some of the negative consequences of not
having proper adherence to equality & diversity practises in
Sainsbury's?
Frequency
a) Demotivation of employees 9
b) High amount of Internal conflicts 12
c) Lack of understanding 8
d) high amount of communication gap 6
e) High turnover of employee 5
8
12
20
a) Yes
b) No
c) Sometimes

Interpretation: From the above discussed information it can be interpreted that when it was
questioned about the Negative consequence the major issue was the high amount of internal
conflicts. Then there are posses of demotivation and low understand if there are no proper
practices of equality & diversity. 6 employees felt that it leads to communication gap and
remaining 5 that it can create a situation of high employee turnover.
Conclusion:
From the Above discussed research outcomes it can be said that there are proper practices of
equality and diversity that are part of management in Sainsbury's these can further be improved
according to the requirement of employees.
9
12 8
6
5
a) Demotivation of
employees
b) High amount of Internal
conflicts
c) Lack of understanding
d) high amount of
communication gap
e) High turnover of employee

Research outcomes
Stakeholders: It has been said that stakeholders plays very essential role in order to
complete the research in an effective as well as systematic manner. It includes employees,
government, managers and many more. They are the most effective stakeholders but in relation
to the present research 40 employees are chosen in order to collect appropriate information
related to the study.
Communicating research outcomes: It is very essential to communicate research
outcome to the stakeholders which can be done by written or spoken word along with the help of
online platform, presentation as well as written report. In the present research, online medium is
used by them in order to communicate all the outcome in an effective manner.
Convincing arguments: The current research is based on retail sector which is
Sainsbury's which is conducted to examine the practices and methods used for equality and
diversity. In the present research, investigator communicate all the data and information in an
effective manner to their stakeholders.
Chapter 5
Recommendations
There are several recommendation that are drawn from the above made analysis as discussed
below:1. There is need of implementation of Equality act, 2010 every provision that is part of this
act has to be complied in order to ensure that there is highest satisfaction level of overall
workforce that is achieved by the organisation.2. There is need of some training programs so that each employees is provided equal
opportunity in terms of presenting their views there regarding the most suitable method
of training that can be used for them. The primary purpose of this law is supplementing,
updating and consolidating all regulations that are part of anti discrimination policies in
organisations. These have to be complied in order to enhance the effectiveness of equality
and diversity practices of a organisation.3. In terms of all benefits such as promotion, increment, leaves policy there must be only
one criteria that is the potential of each employee and amount of contribution made by a
individual has to be considered by the top management. This will lead to employees have

a belief that there is no discrimination or partiality that is being made in terms of benefits
offered to employees.
Conclusion
It can be concluded that organisation has to consider all element of equality & diversity
practises ion order to keep their employees motivated towards achievement of laid down
objectives. For this there is need to form policies that are leading to a fair treatment of all
employees. There are different strategies and tactics that can be used for the purpose of dealing
with diverse workforce. In case of research there are different tools such as primary and
secondary data collection methods that can be adopted for collecting the information related with
area of research. Various tools such as Gantt chart and work break down structure is also very
helpful in successful completion of research work and achievement of laid down objectives.
Chapter 6
Reflection
After this research has been completed according to time period there has been positive
and negative experience all through the work. The overall experience through this research work
is demonstrated by use of Gibbs reflective model to clearly reflect the different stages of the
whole research work.
Gibbs reflective cycle:
There has been many learnings through this research report that will be helping me in my
future professional and academic life. Initially in the research report I faced difficulty in
identification of authentic sources but then I used online available sources, articles and journals
to collect reliable information. The time period was also not utilised efficiently as I did not
divided it according to various activities. but then I started my work according to series of steps.
There are some aspects of the research work that are mentioned below:
Feelings:
In the initial stages of the report I was very nervous and scared that if I will not be able to
identify the sources and collect information then my overall quality of work will not be
according to required standards because of limitation of time. But initially as I started working in
report I felt that I was quite comfortable as I was getting support of my teammates and they were
having high amount of dedication in whole process.

Evaluation:
In this stage I will say that my overall experience was quite average. As it consist of both
good moments like when I was getting complete support. It also helped me in getting the
authentic sources of collecting information.
Analysis:
I was also able to work on my weakness and take some positivity out of it. Further I
learnt that there are some aspects that helped me in getting deep insights about my shortcomings
majorly that includes inefficient time management initially but later use of techniques like work
break down structure & Gantt chart helped me in dealing with such issues. I also realised that
the learnings from this work will surely impose a positive effect on my future course of
activities.
Conclusion
I will say that my experience through the research project was good and I learnt different
aspects such as I felt that I could have worked more hard to avoid such type of situations. There
was situations of high uncertainty in initial stages regarding the collection of authentic
information. From this, I realised that there is a need to work on improving my self confidence
level.
Action plan:
I will be working on each activity of research by increasing my level of research and not
just focussing on one topic. This is reflected in overall outcomes in future research work.
Alternative methodology
In the present research, questionnaire is used by investigator in order to conduct the
research in a systematic manner. Alternative method which can be used by researcher in near
future is interview which is considered as the most effective part for getting accurate and
systematic research outcome in near future. It has been said that interview is a primary method of
data collection which assist an investigator in order to gather qualitative data. This is one of the
most effective method but on the other hand it is consumes time as well as cost.

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