Equality, Diversity, and Fair Treatment in Public Services: A Report

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EQUALITY, DIVERSITY AND FAIR
TREATMENT

Table of Contents
INTRODUCTION..............................................................................................................3
LO3.................................................................................................................................. 4
P5................................................................................................................................. 4
P6................................................................................................................................. 6
P7................................................................................................................................. 7
LO4.................................................................................................................................. 8
P8................................................................................................................................. 8
P9................................................................................................................................. 9
CONCLUSION............................................................................................................... 10
REFERENCES...............................................................................................................11

INTRODUCTION
The report has its main focus on determining the effectiveness of the policies and also
determining how Equality is beneficial within public services. In the first part, the report
will analyze the organizational policies with respect to the legislation & the roles of trade
unions. Further, it will highlight the benefits of equality & diversity on public services.
Along with this, the impacts of the organizational policies on employment will also be
analyzed. At last, the report will justify the role of fair treatment at the workplace and
also evaluate how legislation influences the provision of diverse public services.
The term Equality is used to ‘Treat Everyone Equally’ and Diversity simply means
‘Appreciating the Differences’ among the citizens varying in gender, age, region etc.
Hence, Equality & Diversity simply refer to treating a person equally without judging on
any differences (Richardson and Monro, 2012).

LO3
P5
ORGANIZATIONAL POLICIES
Organizational policies are defined to determine the major actions and decisions of the
organization where all the operations performed within the set boundaries. The policy
that goes through Parliament is Legislation (Johnson et al., 2015). It is the law that must
be passed by the Government such as public health, constitutional law, labour, equality,
health & safety etc.
 Organizational policies may vary from the uninformed & non-uniformed services.
Uniformed services such as Army and Military Forces, Air Force & Navy follows
the organizational policies of International security where the initiative is taken by
the government in relation to strategic goals & decision making. Non- Uniformed
services may not work effectively with organizational policies (Huffman et al.,
2017). Uniformed or non- Uniformed both the courses are introduced in the world
of Public services (Gostin and Wiley, 2016).
Responsibilities of the employers towards their staff within Public Services
 In order to present legal responsibilities, employers are responsible to create fair
treatment among the employees and also must care for the health & safety
management (Gostin and Wiley, 2016).
 Employers are also responsible to set out the laws of anti-discrimination and the
Fair Work Act. The first priority of an employer should remove harassment,
discrimination and bullying from the workplace.
 Employers also have the duty to take care of employees where they must take
certain reasonable steps to ensure their well-being.

Roles of Trade Unions
A Trade Union is a membership-based organization which is made with the purpose of
protecting the interest of the members at a workplace (Lawrence, 2016). There is a
huge impact of trade unions on public services such as policy implications on the
employment growth, workplace closures and pay levels. The presence of trade union
completely reduces the growth of employment in the public services (Lawrence, 2016).

P6
FAIR TREATMENT
Fair Treatment of the workers includes respecting their right at a workplace and
provides feedback after their performance so that they can effectively meet the desired
requirements (Kirton and Greene, 2015).
Benefits of fair treatment & Equality within Public Services
 Employee Loyalty and Increased Productivity (Kirton and Greene, 2015)
 Maintains strong employer-employee relationship
 Reduce stress or workload pressure (Sharma, 2016)
 Employee Retention at High level
 Attract great Talent and More Selection
On treating employees with Equality, it will ultimately protect the principles of fairness,
diversity, respect and dignity for all the employees.

P7
Impact of organizational policies on Employment
The organizational policy throws a major impact on the employment within the public
services. The implementation of these policies is always turning to be very problematic
& contentious. The policies are often seen as ineffective and inefficient and contributing
to the performance of public services negatively. Poor recruitment policy may also affect
the employability up to a high extent where employees are worried about the threats at
the workplace and sometimes lead to job loss (Ashe and Nazroo, 2017). Therefore the
workplace policies for equality are designed in order to secure employment in the cases
of physical disability. Therefore the organizations are required to adhere to certain
practices to remove discrimination from the workplace (Sharma, 2016).

LO4
P8
Understanding the Role of Equality & Diversity at the Workplace
The organization should ensure that the company is meeting the equality expectations
and discrimination is totally eliminated from the workplace. The employees must be
treated with offering the same set of opportunities without pointing the discrimination
regarding their age, sex, religion, race or culture (Kirton and Greene, 2015). There must
exist the legislation in order to ensure that a company’s working environment is always
fostered (Richardson and Monro, 2012). There are certain laws like the Equality Act
which are introduced to ensure the staff recruitment is taken in the best possible way
and all the staffs are treated equally with equal opportunities. Other than Legal
considerations, there are several ways in which a company can improve its diversity in
the organization such as understanding legal Ramifications, establishing Equality
training, regular review of practices, creates diversity plan & provide rewards for the
champions (Ashe and Nazroo, 2017).

P9
Impact of legislation on the provision of fair public services
The Government has introduced a number of legislation to remove the discrimination
completely from public services. All of the anti-discriminatory practices deal in protecting
the employees being treated unfairly. Following are the main practices launched to
remove discrimination
Equality Act of 2010
This is one of the most powerful act deals in guiding and providing recommendations to
every individual regarding the issues of discrimination and human rights (Thompson,
2016).
Sex Discrimination Act
Under this act, people of a different gender or marital status are treated equally and
protected from the harassment, bullying, unfair employability etc. (Carr, 2016).
Human Rights Act
This act is concerned with respecting the rights of the workers at a workplace and also
provides legal support to the operations of human rights (Carr, 2016).
Race Relation Act
The act aims at promoting race equality in the workplace. The act is made to provide
national security and also resulted in removing race discrimination from the organization
(Thompson, 2016).

CONCLUSION
In a nutshell, it can be said that there is a great significance of Equality and Diversity at
the workplace. The report has explained the organizational policies and the roles of
trade union along with determining their impact on the public services. It has also
highlighted the key benefits of fair treatment within public services. The report has
explained the impact of workplace practices & policies on employment. In addition to
this, the report evaluates the impact of working practices at the workplace. Therefore it
can conclude that the provision of equality & Diversity is needed in the workplace.

REFERENCES
Ashe, S. and Nazroo, J., 2017. Equality, diversity and racism in the workplace: A
qualitative analysis of the 2015 race at work survey. Online: http://hummedia.
manchester. ac. uk/institutes/code/research/raceatwork/Equ...(accessed: 7 April 2017).
Carr, C.T., 2016. Delegated legislation. Cambridge University Press.
Gostin, L.O. and Wiley, L.F., 2016. Public health law: power, duty, restraint. Univ of
California Press.
Huffman, M.L., King, J. and Reichelt, M., 2017. Equality for whom? Organizational
policies and the gender gap across the German earnings distribution. ILR Review,
70(1), pp.16-41.
Johnson, S.L., Boutain, D.M., Tsai, J.H.C. and de Castro, A.B., 2015. Managerial and
organizational discourses of workplace bullying. The Journal of nursing administration,
45(9), p.457.
Kirton, G. and Greene, A.M., 2015. The dynamics of managing diversity: A critical
approach. Routledge.
Lawrence, E., 2016. Gender and trade unions. Routledge.
Richardson, D. and Monro, S., 2012. Sexuality, equality and diversity. Macmillan
International Higher Education.
Sharma, A., 2016. Managing diversity and equality in the workplace. Cogent Business &
Management, 3(1), p.1212682.
Thompson, N., 2016. Anti-discriminatory practice: Equality, diversity and social justice.
Macmillan International Higher Education.