Championing Equality, Diversity, and Inclusion in Dementia Healthcare

This report delves into the crucial aspects of equality, diversity, and inclusion (EDI) within the context of dementia care. It begins by outlining models of practice that underpin EDI, emphasizing the importance of treating all individuals with respect, regardless of factors such as race, age, or religion. The report analyzes potential barriers to EDI, including religious beliefs, mental health, age, and language differences, and discusses the impact of legislation and policy initiatives designed to promote EDI in healthcare settings. It further explores strategies for promoting EDI in policy and practice, challenging discrimination, and providing information to staff and service users about their rights and responsibilities. The report also examines the effectiveness of systems and processes in promoting EDI, proposing improvements to address any gaps or shortfalls. Finally, it addresses ethical dilemmas that may arise when balancing individual rights and duty of care, including the principle of informed choice and strategies for managing risks. The report emphasizes the significance of creating a healthy environment and ensuring that all staff members are aware of their policies and responsibilities to deliver the best possible service to patients with dementia.

CHAMPION EQUALITY,
DIVERSITY AND INCLUSION

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
LO 1.................................................................................................................................................1
1.1 Models of practice that underpin equality, diversity and inclusion..................................1
1.2 Analysing the potential effects of barriers to equality and inclusion...............................2
1.3 Analysing the impact of legislation and policy initiatives on the promotion of equality,
diversity and inclusion............................................................................................................2
LO 2.................................................................................................................................................3
2.1 Promoting equality, diversity and inclusion in policy and practice.................................3
2.2 Challenge discrimination and exclusion in policy and practice.......................................3
2.3 Providing others with information....................................................................................4
2.4 Support others to challenge discrimination and exclusion...............................................5
LO 3.................................................................................................................................................5
3.1 Systems and processes promote equality and inclusion or reinforce discrimination and
exclusion.................................................................................................................................5
3.2 Evaluating effectiveness of systems and processes in promoting equality, diversity and
inclusion.................................................................................................................................5
3.3 Improvements to address gaps or shortfalls in systems and processes............................6
LO 4.................................................................................................................................................7
4.1 Describing ethical dilemmas that may arise when balancing individual rights and duty of
care ........................................................................................................................................7
4.2 Explaining the principle of informed choice....................................................................7
4.3 Explaining how issues of individual capacity may affect informed choice.....................7
4.4 Proposing a strategy to manage risks when balancing individual rights and duty of care8
CONCLUSION................................................................................................................................8
REFERENCES..............................................................................................................................10

INTRODUCTION
It is very essential for nursing sector to manage their work effectively as it will help them
in delivering the best service to their custmers. Nurses plays an important in any healthcare
sector as thet are directly linked with their customers while treating them. Present report will
focus on equality, diversity and inclusion of service for the patients of Dimentia. It is a group of
symptoms which is related to the decline of memory or thinking process in an individual. This
assessement will discribe about the models of practice that underpin equality, diversity and
inclusion in this area and will analyze its potential effects of barrier as well. Evaluation of impact
of legislation and policy related to equality, diversity and inclusion is also studied in this.
Furthermore, it will explain different challenges which can arise in the healthcare and
provide relevant information. In the last section of this reoport, it will analyze the effectiveness
of systems and processes in promotin# equality, diversity and inclusion in area of responsibility.
LO 1
1.1 Models of practice that underpin equality, diversity and inclusion
As a nurse, it is very crucial to ensure that every individual in nursing home is treated
equally and respectfully. Equality is a process in which every person has to treat all individuals
with respect despite of any factor, such as, race, disability, age, gender, religion, beliefs, culture
and sexual orientation. They all should work on same principle of increasing the diversity in the
nursing home a sthis will help in improving their work and performamnce as well. This dicersity
will help in respecting each others values and thoughts. Inclusion is a process which can assist
them in accept all these practices in themselves, so that they can enhance their performance and
working pattern (Harper, 2018).
On the basis of equality, dicersity and inclusion, there are 2 models which can be used by
the organization in order to apply in their nursing home, such as,
 Equal Opportunites Model: According to this model, a policy is designed in order to
ensure that every bodu is treated equally. By implementing this policy in the organization
it will help the nurses and patients both to work in a good harmony. This model helps in
identifying all the barriers and helps in reoming them effectively.
 Diversity Model: This model helps in analyzing all the various elements that is required
in the organization to work effectively which can help in increasing the diversity in
nursing home. This model helps in connecting and aligning different approaches in
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strategic and synergetic way (Kruskal and et.al., 2018). This process helps in enhancing
the work as individual performs best when they are valued in organization.
1.2 Analysing the potential effects of barriers to equality and inclusion
There are various barriers which can have a huge impact on the nursing home for
dimentia whilr treating their patients. Some barriers are explaine dnelow:
 Religion and Faith: This is the most important barrier in the nursing home for dementia
as it can create a barrier to equality and inclusion in the organization. To deal with this
situation it is very important for the nurse to treat their patients equally despite of any
religion they are from. These barriers can impact a lot in the working practices for nurses.
 Mental Health: This can create a barrier as if there are employees who are unable to
understand things properly can face humiliation from other staff members which can
affect their confidence and work in the organization and can have a huge impact on their
behavior as well (Mundy, 2015). This can result in factors like, ignorance, harassment
and discriminatory behavior from other staff members.
 Age: This can also be included in the barrier for equality and inclusion in nursing home.
Work can assigned on the basis of their age which can often lead to conflict between their
employees. Older workers of the organization can treat younger employees very bad
which should be avoided in the nursing home in order to maintain a good environment.
 Communication or language: There are chances that in any organization, employed
from different background can present which can create a language barrier in nursing
home for dementia. This make them unable to understand and communicate with them.
All these factors can have a huge impact on the working practices of nurses in nursing
home of dementia. So they have to ensure that they do not perform such activities. Legislation
related to equality, diversity and inclusion can help in protecting from such discrimination
(Mathew and et.al., 2017).
1.3 Analysing the impact of legislation and policy initiatives on the promotion of equality,
diversity and inclusion
There are various legislation and policies which can help nursing homes and nurses to
perform their duties effectively while maintaining the respect and dignity of their customers or
patients. It is essential for the company to implement some policies and procedure which can
help them in promoting equality, diversity and inclusion, such as, individual's rights and choices,
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their privacy, equality of opportunity in nursing home, independence, dignity, etc. All these
factors plays an important role in building a healthy environment. Several studies concluded that
patients with intellectual disability received sub-optimal care and were denied appropriate
treatment, but with the implementation of legislation and policies can helps in reducing these
impacts (Inclusion, Diversity and Equality. 2017).
With the help of laws, such as, Equality Act, Discrimination Act, etc. all these can help in
maintaining a good relationship with each other by treating them equally at workplace. These
acts also strengthened protection in the organization to their staff and patients as well. The
impact of legislation and policy has on the promotion of equality, diversity and inclusion within
the organization is ensuring policy and procedures are written and adhered to and carried out
within the setting, that staff and carers have an awareness of legislation and policy surrounding
equality, diversity and inclusion in practice. This will help in reducing the impact of all the
barriers that are present in nursing home for dementia and can help them in treating their patients
with effectiveness.
LO 2
2.1 Promoting equality, diversity and inclusion in policy and practice
In the organization promotion of equality, diversity and inclusion in policy and practice
can have a huge impact on their working practice. As this will assist in enhancing their
performance towards their patients. For all the nurses, it is their responsibility to ensure that all
the staff members of nursing home helps in promoting equality, diversity and inclusion.
Promoting these factors in the organization will assist in delivering the best services to their
clients or patients, respectively (Anthony and et.al., 2016).
These can be achieved by applying some changes in the organization, such as, by creating
a healthy environment in which everyone is respecting each other. Embrace difference as a way
of attracting and retaining staff and improving customer satisfaction. This can also be achieved
by giving them training and making them aware of all the negative impacts of such activities on
them and on organization as well. This will help in creating a sense of responsibility in them
which will ultimately promote these activities.
2.2 Challenge discrimination and exclusion in policy and practice
For a nurse, it becomes very important for them to ensure that there is no such activities
of discrimination and exclusion in the organization which can have a huge negative impact on
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their organization and on their patients as well. For this they have to make sure that, they create
an environment which can help them in supporting equality and challenging discrimination and
exclusion. Working together with the staff members and creating a sense of responsibility in
them which can help them in encouragement. This can be achieved by providing them session on
how to deal with such situation as this will help in increasing equality among them (Anthony and
et.al., 2016).
In order to challenge discrimination and exclusion, it is very crucial to first gather all the
information of such activities that is happening in the organization in order to stop them
effectively. This will assist them in evaluating their working practice thoroughly with in the
organization. It is important to learn assertiveness strategies that can help when you recognize
discrimination. It is very important for their staff members to be aware of their rights and
responsibilities as this can help the in maintaining a proper environment and improves health and
well being, reduces discrimination and increases inclusion in mainstream services.
2.3 Providing others with information
For a nurse it can have a huge impact on their working practices, of they help in
providing information to others in order to increase equality, diversity and inclusion in the
nursing home for dementia. All staff and service users should be aware of their rights.
 Effects of discrimination: It is a type of act in which someone is treated unfavorably or
badly due to any reason, such as, their religion, gender, skin color, etc. This can have a
huge impact on an individual due to this. For example, he or she can get into deep
depression which can affect their nature or behavior to a large extent (Diversity and
inclusion in the workplace. 2018). This can also lead to decrease their confidence and
motivation and can have a huge impact on their performance as well.
 Impact of inclusion: This can also affect the overall performance of any organization as
it will help them in increasing their productivity effectively by the feeling of acceptance
in nursing home due to the implementation of inclusion. This helps in improving their
services which they provide to their patients. All these activities together improves health
and well being and also assists them in increasing inclusion.
 Value of diversity: Having a diverse work force is very crucial for the nursing home and
for nurses as well. This can be reduced by making their staff and all the service person
aware of the negative impact due to lack of diversity in any organization. This will help
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in respecting each others values and beliefs. By increasing the value of diversity, it can
help in reducing the differences of their personalities, religions, cultural background,
ability, etc (Green, 2015).
2.4 Support others to challenge discrimination and exclusion
It is important for a nurse to ensure that all their staff members are fully aware of all their
policies and responsibilities in the work place as this can help them in delivering the best service
to their patients. Service users as well in the organization should be supported and help them in
encouraging to complaint against any activity of discrimination or exclusion in the nursing home.
This can be achieved by having some legislation against these activities.
By making responsible towards their duties and supporting them to challenge
discrimination if happening. Once a complaint has been made it is important to monitor and
review the situation periodically to ensure no re occurrence happens. By supporting other to
challenge it will help them in increasing equality, diversity and inclusion in the organization.
LO 3
3.1 Systems and processes promote equality and inclusion or reinforce discrimination and
exclusion
System and processes has a huge role in the promotion of equality and inclusion or
reinforcing discrimination and exclusion within the organization. There should be strict policy of
rule which has to be followed by everyone in order to maintain a good environment. This will
also help in making a healthy relationship with each other as well. Implementing policies and
regulation in the system can help in enhancing activities like equality and inclusion. This will
also assist in reducing the impact of discrimination in the organization which will ultimately help
them in improving their performance (William, 2016).
Policies and procedures which helps in promoting equality ans inclusion can aid in giving
a positive an impact or message and can lead to encourage an atmosphere of mutual
understanding between their employees.
3.2 Evaluating effectiveness of systems and processes in promoting equality, diversity and
inclusion
It is very crucial for the nurses and for caring home as well to evaluate the effectiveness
of their system and processes which can help in promoting equality, diversity and inclusion. This
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can be achieved by performing some activities, for example, proper monitoring and regular
reviewing of all their working can help them in enhancing their performances. Communicating
with each other about the improvement of their system and processes can give them a positive
impact (Gill, McNally and Berman, 2018).
For the effective evaluation, certain points has to be considered very carefully, for
example,
 How they are addressing any issues which is arising in the nursing home,
 How the policies and procedures covering all the legislation for the organization,
 Monitoring the behavior of the staff members,
 Quality of their services which is being delivered to their clients or patients, etc.
By evaluating all these factors properly in the organization, it can help in building the morale and
confidence of their employees that works for the improvement of the quality and its
effectiveness.
3.3 Improvements to address gaps or shortfalls in systems and processes
Effectively evaluating the work place in order to promote equality, diversity and
inclusion, appropriate strategies or plans should be made by the organization which can help in
addressing all the issues and problems which are arising in the system due to discrimination and
exclusion activities. Interacting with staff members and patients in order to get all the relevant
information can be useful step in analyzing the situation effectively (Harper, 2018).
By implementing all these policies and procedures effectively it will help in diverging
opinion, thoughts and their ideas which can create innovative strategies to increase equality and
diversity within organization. Furthermore, applying inclusion will lead to engagement of their
employees in supporting equality and addressing the gaps or shortfalls in system or processes.
Organizations that consistently practice equality and inclusion can more easily attract and retain
employees than those that do not. Actively involve all employees in all the system and processes
will be a great idea for the nursing home for dementia as it will help in providing their patient the
best services (Hackett, R., 2018).
LO 4
4.1 Describing ethical dilemmas that may arise when balancing individual rights and duty of care
In healthcare sector, there are many a time when there is a situation that creates moral or
ethical dilemmas for the nurses. Therefore, it is very important for the nurses to take care of all
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their roles and responsibilities towards their duty. As this will help them in addressing those
issues with effectiveness. It is crucial to understand morality and the meaning of moral decisions
and they are used in the organization in order to enhance their performance (Understanding
Equality And Diversity In The Workplace. 2015).
There can be a situation when any patient refuses to take treatment or his or her
medicines, in such situation, system rules and legislation or professional codes of practice can
provide valuable guidance. Duty of a nurse in any nursing home is to work patiently with their
patients. They should also ensure that they provide a healthy environment to their patients so that
they can feel good and safe. Other than this, when they are working with a vulnerable patient it
becomes very difficult for them to have an effective a duty of care towards them in order to
protect their rights (Harper, 2018).
4.2 Explaining the principle of informed choice
Informed choice are those which patients family members can make knowledgeable
decisions, which has a reflection of their own culture, values and views in that decision. It is
based on access to comprehensive, unbiased and evidence-based information, about the full
range of options. Concept of choice has become a very important factor for the health and social
care profession in healthcare industry as it can have a huge impact on their profession. Health
and social care professionals should treat service users in ways that enhance their capacity to
choose the best options for themselves (Sepulveda, Paladin and Rawson, 2018).
The main principle behind informed choice is that they should ensure that they are taking
the right options which can help their patients and their family members as well. It is very crucial
to ensure that all the service users values and culture are taken into consideration.
4.3 Explaining how issues of individual capacity may affect informed choice
It is very important to have a capacity of making informed choices as it can help in
getting the best option for themselves. There can be various reasons why an individual is unable
to make an informed choice, such as, he or she is unable to understand the situation, he or she in
not that confident to make an informed choice, etc. To deal with such issues, it is very important
for the nurse to provide them all the information correctly including all the benefits and risks that
are linked to it. This will help in making an informed decision (Harper, 2018).
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If any individual is unable to make decisions for themselves than, any decision which is
mad for them should be in his or her interest and which can help them. All this has to be
monitored by the nurse very carefully so that any discrimination or exclusion can not be
performed in the organization.
4.4 Proposing a strategy to manage risks when balancing individual rights and duty of care
There can be a lot of effective strategies and plans which can be mad in order to manage
risks when balancing individual rights and duty of care. Being a nurse in nursing home, it plays a
crucial role to carry out a risk assessment which can help in allowing individual to take risk
positively. Taking risk positively can help an individual to enhance their confidence and morale,
respectively (Kruskal and et.al., 2018). There are various plans and strategies which can be used
by the nurse, such as,
 Proper monitoring can be a great strategy to manage risk in the organization,
 Providing training to their employees in managing risk in serious situation,
 Enabling people to make informed choices,
 Interacting with their patients and management to ensure effective working in the
organization, etc.
These are some plans and strategies which can be very useful for the organization in managing
risks when balancing individual rights and duty of care.
CONCLUSION
From the above report it can be concluded that for nurse working in nursing home it
becomes very important to take care of all its roles and responsibilities effectively in order to
provide their patients the best service according to their needs and requirements. Present report
has focused in understanding terms, such as, equality, diversity and inclusion in the work place
and its impact on them. Various legislation and policies that plays an important role in the
nursing home is also explained in this. Furthermore, development of system and processes in
order to promote diversity, equality and inclusion and making them able to manage the risks
presented when balancing individual rights and professional duty of care s also discussed in this
present assessment.
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REFERENCES
Books and Journals
Anthony, R.S. and et.al., 2016. Race Inclusion Diversity & Equity: The RIDE Report.
Gill, G. K., McNally, M. J. and Berman, V., 2018. Effective diversity, equity, and inclusion
practices. In Healthcare management forum.Vol. 31. No. 5. pp. 196-199.
Green, D., 2015. Champion equality, diversity and inclusion. Nursing And Residential Care.
17(4). pp.230-233.
Hackett, R., 2018. Development: Improving quality of mental health care for BME clients.
Practice. 10. p.18.
Harper, J., 2018. Catalyst Canada Roundtable: Diversity and Inclusion Council Effectiveness:
Mississauga. Catalyst.
Kruskal, J. B. and et.al., 2018. Fostering Diversity and Inclusion: A Summary of the 2017
Intersociety Summer Conference. Journal of the American College of Radiology. 15(5).
pp.794-802.
Mathew, S. S. and et.al., 2017. Inclusion of diverse populations in genomic research and health
services: Genomix workshop report. Journal of community genetics. 8(4). pp.267-273.
Mundy, D. E., 2015. Diversity 2.0: How the public relations function can take the lead in a new
generation of diversity and inclusion (D&I) initiatives. Research Journal of the Institute
for Public Relations. 2(2). pp.1-35.
Sepulveda, K. A., Paladin, A. M. and Rawson, J. V., 2018. Gender diversity in Academic
Radiology Departments: barriers and best practices to optimizing inclusion and developing
women leaders. Academic radiology.
William, L. C., 2016. The implementation of equality legislation: the case of disabled graduates
and reasonable adjustments. Industrial Relations Journal. 47(4). pp.341-359.
Online
Diversity and inclusion in the workplace. 2018. [Online]. Available through:
<https://www.cipd.co.uk/knowledge/fundamentals/relations/diversity/factsheet>
Inclusion, Diversity and Equality. 2017. [Online]. Available through:
<https://www.inclusiveemployers.co.uk/about-us/inclusion-diversity-and-equality>
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Understanding Equality And Diversity In The Workplace. 2015. [Online]. Available through:
<https://marshallelearning.com/blog/understanding-equality-and-diversity-in-the-
workplace/>
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