Managing a Successful Business Project: Equality and Diversity at M&S

This report presents a comprehensive analysis of equality and diversity practices within Marks & Spencer (M&S), a multinational retailer. It begins by establishing the project's aims, objectives, and research questions, focusing on the challenges of implementing equality and diversity in the workplace. The report then explores the concept and importance of equality and diversity through a literature review, identifying issues such as generation gaps, cultural barriers, and disabilities. A project management plan, including cost analysis, scope definition, and timelines, is detailed. The report utilizes a work breakdown structure (WBS) and a Gantt chart for project organization and scheduling. It further discusses research methodologies, including qualitative and quantitative approaches. The report examines data using appropriate tools and concludes with recommendations for overcoming equality and diversity challenges, followed by a reflection on the research process. The report aims to provide a practical understanding of managing equality and diversity in a business context.

Unit 6 - Managing a
Successful Business
Project

Table of Contents
TITLE: To analyse several issues and challenges that arises while implementing equality and
diversity practices at workplace. A case study on Marks & Spencer..............................................3
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Project aims and objectives....................................................................................................3
Research aim:..............................................................................................................................4
Research Objectives:...................................................................................................................4
Research Questions:....................................................................................................................4
LITERATURE REVIEW................................................................................................................4
Concept and importance of equality and diversity......................................................................4
Various issues and challenges associated with equality and diversity practices at workplace...5
Ways to overcome issues related with equality and diversity.....................................................5
P2 Project Management Plan......................................................................................................5
P3 Work breakdown structure and Gantt chart...........................................................................7
..........................................................................................................................................................8
TASK 2............................................................................................................................................8
P4 Small-scale research by applying qualitative and quantitative research................................8
TASK 3..........................................................................................................................................10
P5 Examine research and data by using appropriate tools........................................................10
P6 Communicate appropriate recommendations......................................................................13
TASK 4..........................................................................................................................................14
P7 Reflection.............................................................................................................................14
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................16

TITLE: To analyse several issues and challenges that arises while
implementing equality and diversity practices at workplace. A case study
on Marks & Spencer.
INTRODUCTION
Equality as well as diversity within the organisation means providing equal opportunities
to the individuals at both society and workplace. Along with this, it also assist in attaining
various opportunities & benefits which enhance the development of staff members in a positive
manner. While adopting practices which is related with equality & diversity, various issues and
challenges have been faced by the management team of the company. In the present research
report, M&S is chosen as the base company so that researcher will be able to conduct the
investigation in an effective manner (Glatthorn and et. al., 2018). It is the organisation which is a
multinational retailer company based in United Kingdom and is established in the year 1884. in
the present research, initially aim along with objectives is being developed by the researcher so
that investigation can be done effectively. Along with this, the report includes detail description
about PMP, WBS and Gantt Chart. Furthermore, discussion is conducted on what type of
research approach is best and most suitable for the researcher. At last, recommendations is give
by the investigator after conducting the whole research effectively.
TASK 1
P1 Project aims and objectives
Equality & Diversity is define as the terminology which comprehends fair and equal
opportunities to each individuals working within the workplace without focusing on any kind of
factor which might generate discrimination. From past few years, it has been said that one of the
most crucial function of an organisation is to protect their employees from any kind of
discrimination. Generally, discrimination is something against anything such as race, gender,
religion, sex, belief, sexual orientation and many more. It has been analysed that equality &
diversity within the organisation plays very important role in order to satisfy the requirements of
employees. Apart from this, large number of organisation deals with the problem of
discrimination which affect the overall performance of the company.

Generally, it is important for a business organisation such as Marks & Spencer that they
need to focus on such elements as they directly impact the profitability as well as performance of
the company. There are various kinds of laws and regulations implemented by the government of
UK so that equal and fair opportunities will be given to both male and female.
Research aim:
“To analyse several issues and challenges that arises while implementing equality and
diversity practices at workplace.” A case study on Marks & Spencer.
Research Objectives:
 To understand the concept and importance of equality and diversity.
 To determine various issues and challenges associated with equality and diversity
practices at workplace.
 To identify several ways to overcome issues related with equality and diversity
Research Questions:
 What do you understand by the concept and importance of equality and diversity.
 How to determine various issues and challenges associated with equality and diversity
practices at workplace.
 What are the ways to overcome issues related with equality and diversity.
LITERATURE REVIEW
Concept and importance of equality and diversity
As per the thought of (Barnham, 2015) it has been said that equality & diversity within an
organisation plays very essential role as it provide each and every employee equal and fair
opportunities to the staff members. By implementing effective equality and diversity practices,
employees feel motivated and encouraged because of no discrimination factor. Furthermore, it is
said that diversity is a concept which consist of age, gender, religion, colour, race and many
more. Apart from this, equality helps the current employees in order to gain various opportunities
and fair treatment within the workplace. This as a result, provide assistance to the organisation as
there performance will be increased on a continuous basis. Importance of implementing equality
and diversity practices among the organisation is that efficiency of staff members will be
increased which helps in gaining positive results.

Various issues and challenges associated with equality and diversity practices at workplace
According to the thought of (Boekhorst, 2015) it has been said that there are ample
number of issues and challenges which is linked with both equality as well as diversity within the
workplace. Some of these issues might arise within the organisation which affect the whole
result in a negative manner. Therefore, it is essential to reduce such kind of negative issues from
the working environment so that positive result will be developed within limited time frame.
These issues might be generation gap, cultural as well as language barrier, physical and mental
disabilities and many more. Hence it is required by the management team to examine their
working environment on a regular basis so that if any kind of situation arise at the workplace
might be resolved within the time period. It has also been analysed that all these issues as well as
challenges highly affect the overall performance of the staff members along with the
performance of organisation at the competitive marketplace. Along with this, employees feel
satisfied as they get fair and equal opportunities within the organisation.
Ways to overcome issues related with equality and diversity
As per the thought of (Cacchione, 2016) it is said that there are various methods which
help in reducing the issues and challenges arise within the organisation which is associated with
equality and diversity. It has been said that managers need to communicate each and every
information with their staff members in an effective manner so that their might not be any kind
of confusion arise among the employees. Along with this, every individual will be able to share
their thoughts and views freely and have equal opportunities for the development. This will help
in increasing the overall efficiency of staff members, which provide positive result by developing
high quality products and services.
P2 Project Management Plan
Project management plan refers to an essential written document also known as blueprint
which provide positive assistance to the company in order to perform the investigation in an
effective and appropriate manner. This is the plan which includes various policies, plans and
strategies mainly aid in conducting all the business functionality within given time frame and in
an effective manner. Some of the most essential factors are going to be discussed as follows:
 Cost: It refers to the total number of amount used by a company so that they will be
able to produce high quality products and services in order to satisfy the needs and
wants to customers. In references to the current research, it is said that researcher

needs adequate amount of funds so that they can conduct their investigation in a
positive manner and produce required outcomes effectively. Furthermore, there are
mainly three types of costing techniques which are budgeting, cost breakdown
structure, cash fellow statement and many more. In the context of present research,
researcher require total amount of £90 in order to conduct the investigation in an
appropriate manner.
 Scope: It is the another important factor which includes the actual scope of present
investigation in context of both real life and business. In reference to the current
investigation, the scope of this research is quite wide in context of M&S as well as to all
those MNC's who mainly perform their functions within the same sector (Cottrill, Denise
Lopez and Hoffman, 2014). At the end of this research, investigator will be able to gain
ample number of opportunities at the marketplace which is accomplished by M&S.
 Time: Another factor is time which is required to complete the whole research in an
appropriate manner. It has been analysed that time of the research is decided by the
team before starting the research so that all the task will be attained within given time
frame. In the context of present research, in order to complete the whole
investigation total time is taken by researcher is 6 months. This will help in
producing positive result within given time frame.
 Quality: It is very essential to maintain the quality of all the collected information
and data so that they can produce positive outcomes. These data and information is
gathered from different authentic sources. It is essential for the researcher to keep all
the information confidential so that no one get harmed by any kind of outcomes.
 Communication: Along with this, it is very important to communicate each and
every information with the team members so that the research will be conducted in
an appropriate manner. In reference to the current research it is required by the
researcher to use specific tools and techniques so that necessary information will be
communicated effectively (Drews and Van den Bergh, 2016). For this, mobile
phones, emails, regular meetings and many more need to be conducted by the
researcher on a continuous basis. With the help of this, researcher will be able to
communicate all the strategies with their team members in an effective manner.

 Risk: One of the main risk which is associated with the research is that all the
information which is gathered by the researcher is not authentic and affect the whole
research. This will impact the gross working & reputation of organisation at the
marketplace. Hence, it is required for the researcher in order to conduct the whole
investigation in an appropriate manner.
 Resources: The current investigation is done for M&S on a wide topic of equality &
diversity at the organisation which needs various resources to complete the research. It
consist of some resources such as land, labour, capital and so on. All these available
resources helps in conducting the whole work effectively and appropriately.
P3 Work breakdown structure and Gantt chart
Work-breakdown structure- This tool is being used for dividing the larger activities
into smaller part so that work can be easily finished according to the requirement. This is
beneficial in order to organise team work in managed ways. As the activities are subdivided so
members of the team can easily be executing their working according to their set targets. This
tool is useful in order to manage all the assigned task in given time so that detailed information
about the project can be easily achieved ( Durlak, 2015). The breaking of task into small
components results in enhancing overall business productivity thus enhancing business growth.
This is a beneficial tool as employees work according to the set time and they can easily achieve
their target by completing their allotted task.

Gantt chart- This tool is used for graphical presentation of different activities which had
to be completed at the allotted time this is also known by the name of the visual presentation.
The activities are divided according to work for limited period of time. In relation with the
research project the investigator uses this tool in order to delegate their overall working to the
member of the team according to their desired capacity. The project can be planned and executed
in systematic manner thus achieving success in their operation. The project which are of small
size are being planned and executed so that they can be completed ion desired time. This chart
helps in identifying the starting and ending date of the given project. The other name of this chart
is bar graph on which reflects relationship of activities with their plan status.
TASK 2
P4 Small-scale research by applying qualitative and quantitative research
The research methods are valuable in order to collecting data from different sources
which are valid and generate effective results. This results in ensuring valid outcomes for the
investigation. The two different method which are used by the researcher are quantitative and
qualitative form which are evaluated below as:
Qualitative method- The data which is being collected is being measured with the
concept of theories. The various methods used for qualitative research are evaluated below as:

Interactive methods: This factor is useful in order to formulate theory and procedures
which are being useful for designing of research, interpretation of data and analysis purpose.
Interviewing- This is form of qualitative research which is focused on executing
intensive type of interview for the individuals and the respondents are very small in number in
order to know their perception on a particular idea.
The major benefit of conducting the interview method is linked with knowing the opinion
of different persons with regards to their opinion and suggestion On the other side the
disadvantage is that is very time consuming method and also include huge cost.
Quantitative method- This is the systematic method in which data is collected, analysed
and performance is done by using tools & techniques related to maths. The different type of
method included in qualitative form are described below:
Structured observation- In this method the data is being collected by the investigator
without any direct contribution of applicants ( Flick, 2015)
Questionnaire survey- This factor consists of various research questions so that
information can be easily gathered from the respondent.
For collection of data from the participant’s questionnaire tool is being utilized as the
major benefit of using this method is that it is not very expensive and large population sample
size is used. On the other way the disadvantage is that opinion of respondent while filling
questionnaire can be biased thus making the process complex.
Questionnaire
Q1) Do you understand the concept of equality & diversity at the workplace? Frequency
a) Yes 25
b) No 5
Q2) According to your point of view, do you think implementing equality &
diversity practices creates issues and challenges within the organisation?
Frequency
a) Yes 20
b) No 10
Q3) What are the main issues faced by executing equality and diversity within Frequency

the organisation?
a) Generation gap 10
b) Mental and physical disabilities 8
c) Gender equality 12
Q4) What benefit will be gained by managers of M&S with the assistance of
implementing equality and diversity at the company?
Frequency
a) Attract & retain potential employees 8
b) Enhanced performance 12
c) Create positive working relationships 10
Q5) Which one is the best strategy adopted by the management team of M&S
in order to execute equality & diversity at the workplace?
Frequency
a) Treating everyone fairly 10
b) Providing training to current staff members on diversity issues 10
c) Review organization equal and fair employment policy 10
Q6) In what manner, equality & diversity practices affect the performance of
staff members?
Frequency
a) Positive manner 20
b) Negative manner 10
Q7) Which one is the main responsibility of the management team of M&S in
order to equality & diversity within the organisation?
Frequency
a) Legal Mandate 10
b) Employer Commitment 10
c) Training 10

TASK 3
P5 Examine research and data by using appropriate tools
Theme 1: Understanding about the equality & diversity concepts
Q1) Do you understand the concept of equality & diversity at the workplace? Frequency
a) Yes 25
b) No 5
Interpretation: It can be understood from above diagram that when it was asked to 30
respondents regarding the concept of equality and diversity in organisation. It was seen that there
was a positive response of 25 respondents and other remaining 5 had a negative view because
disagreed that they are not having an understanding of concept of equality and diversity.
Theme 2: Issues & challenges about implementing equality & diversity at workplace
Q2) According to your point of view, do you think implementing equality &
diversity practices creates issues and challenges within the organisation?
Frequency
a) Yes 20
b) No 10
Interpretation: From above represented graph it is analysed that when it was questioned to
respondent regarding various issues and challenges which are emerging because of
implementation of equality and diversity practises it was seen that 20 of them had a yes to this
question on the other hand remaining 10 respondents had a negative view point.
Theme 3: Issues faced by management team while managing diversity and equality
Q3) What are the main issues faced by executing equality and diversity within
the organisation?
Frequency
a) Generation gap 10

b) Mental and physical disabilities 8
c) Gender equality 12
Interpretation: From above graph it can be said that when it was asked to respondents regarding
various issues which organisation will face when they will be executing equality and diversity
practises there were different view points such as 10 respondents felt that generation gap will be
a issue, 12 of them had a view that gender equality is also a issue which organisation can face
and reaming 8 felt that physical and mental disabilities is also a issue which can act as a barrier.
Theme 4: Benefits gain by m&s with the assistance of equality & diversity
Q4) What benefit will be gained by managers of M&S with the assistance of
implementing equality and diversity at the company?
Frequency
a) Attract & retain potential employees 8
b) Enhanced performance 12
c) Create positive working relationships 10
Interpretation: From above graph it can be concluded that researcher asked to all the
respondents about what will be overall benefit which will be gained by mangers in M & S when
there will be equality and diversity practises implemented. Majority that is 12 respondent had a
feeling that it will lead to enhanced performance. 8 respondents felt that it will be very helpful in
attracting and retaining of employee shaving required potential. This leads to a conclusion that
overall performance can also be improved because of such practises which are related to equality
and diversity in organisation.
Theme 5: Strategies adopted by management team in order to implement equality and
diversity at the workplace
Q5) Which one is the best strategy adopted by the management team of M&S Frequency

in order to execute equality & diversity at the workplace?
a) Treating everyone fairly 10
b) Providing training to current staff members on diversity issues 10
c) Review organization equal and fair employment policy 10
Interpretation: It can be interpreted from the above graph that when it was asked to
respondents about the best strategy which can be adopted by the organisation there was a
responses which was a equal manner such as 10 respondents felt treating everyone fairly is a
strategy, other 10 felt that providing training to the present staff members on various diversity
issues and remaining 10 had a view that there must be review of fair and equal employment
policies in organisation. This means that there has been a equal response on part of all the
respondents and there is no one factor on which majority has agreed.
Theme 6: Impact on the performance of employees
Q6) In what manner, equality & diversity practices affect the performance of
staff members?
Frequency
a) Positive manner 20
b) Negative manner 10
Interpretation: From above mentioned graph it can be said that when it was asked to
respondents that in what way the practises of equability and diversity will be affecting the
organisation than there was a positive response of majority of respondents such as 20 employees
responded in a positive manner and said yes to this questions and remaining 10 had a negative
response as they had a negative response to this question.
Theme 7: Major responsibilities of management team for executing equality & diversity at
workplace

Q7) Which one is the main responsibility of the management team of M&S in
order to equality & diversity within the organisation?
Frequency
a) Legal Mandate 10
b) Employer Commitment 10
c) Training 10
Interpretation: when it was asked to 30 respondents about what will be the major
responsibility of the legal team in M & S then there was a mixed response as 10 respondent
views that legal mandate will be responsibility. Other 10 felt that employer commitment is a
responsibility and reaming 10 felt that adequate training should be given to employees which
will help them in fulfilment of their responsibilities. This is major reason that management team
of M & S have to compulsorily fulfil all their responsibilities.
P6 Communicate appropriate recommendations
From the above analysis it has been observed that diversity and equality are two different
factor but they are having positive implication on enhancement and development of firm. In
relation with the above. There is various recommendation in context to diversity and equality
factor which should be taken into concern by Marks & Spencer and these are evaluated below as:
 Marks & Spencer should formulate plans and strategies at work area in relation with the
Equality Act of 2010. On the basis of the above act the employees who are having feeling
of discernment on the basis of race, sax and gender should be treated equally in order to
avoid feeling of being discriminated ( Galpin, 2014).
 Marks & Spencer should treat all their news and old workers equally in order to motivate
them to achieve their set business goals and target in desired time frame.
 There should be initiative’s taken by Marks & Spencer to indulge all the employees in the
decision making process so that firm can retain them for long time at business
organisation.
 The managing team of Marks & Spencer should plan strategies and tactics according to
their code of conduct so that management team which is working at the top most level
should achieve positive outcomes in relation to equality and diversity.

 The firm should focus on conducting training and development activities in order to
implement equality and diversity at work place. This is beneficial in order to enhance
skill of employees so that business productivity can be enhanced.
TASK 4
P7 Reflection
While conducting the whole research, it has been observed by me that there are lot of
issues and difficulties. All these issues might affect the whole result in negative manner as
they directly linked with my capabilities and skills. It has been said that in the present
context of equality and diversity within the organisation which provide me range of bad as
well as good experience. While doing my functions it has been identified by me that my
communication as well as team management skills is not good which need to be improved
by me within stipulated time frame (Konrad, Yang and Maurer, 2016). One of the biggest
risky part of this research is to gather information and data from respondents. As my
communication skill is not so good I was not been able to talk with respondents effectively.
But at the end of this investigation, I have observed that my team management along with
communication skill has been improved by each passing time.
CONCLUSION
From the above discussion it can be concluded that equality and diversity are two
most important principles which must be present in every organisation. They are a key to
achieve success for all organisation. It can also be concluded that equality is a factor which
leads to a development of positive mind set of all the workforce in a company. Also,
diversity is also a key which helps in achievement of success as new and creative ideas help
in innovation to the creative department of every company. This research has been
conducted using various primary and secondary sources of collecting data which in turn is
very helpful for the researcher in achievement of their set objectives. Also, it has been
understood with the help of various aspects being discussed in this research report is that
when employees are satisfied then it becomes very easy for top management in managing
the teams in a more effective way and achievement of objectives and mission which has
been set by them in the specified time frame. Hence, it becomes very important for all
organisation that they are adapting with the changing policies as compared to their various

competitors. This leads to survival of company for a longer period of time and achievement
of effectiveness on their functions and cost.

REFERENCES
Books and Journals
Barnham, C., 2015. Quantitative and qualitative research: Perceptual foundations. International
Journal of Market Research.57(6). pp.837-854.
Boekhorst, J. A., 2015. The role of authentic leadership in fostering workplace inclusion: A
social information processing perspective. Human Resource Management. 54(2). pp.241-
264.
Cacchione, P. Z., 2016. The evolving methodology of scoping reviews.
Cottrill, K., Denise Lopez, P. and C. Hoffman, C., 2014. How authentic leadership and inclusion
benefit organizations. Equality, Diversity and Inclusion: An International Journal.33(3).
pp.275-292.
Drews, S. and Van den Bergh, J. C., 2016. What explains public support for climate policies? A
review of empirical and experimental studies. Climate Policy. 16(7). pp.855-876.
Durlak, J. A. ed., 2015. Handbook of social and emotional learning: Research and practice.
Guilford Publications.
Flick, U., 2015. Introducing research methodology: A beginner's guide to doing a research
project. Sage.
Galpin, T. J., 2014. The complete guide to mergers and acquisitions: Process tools to support
M&A integration at every level. John Wiley & Sons.
Glatthorn, A. A., and et. al., 2018. Curriculum leadership: Strategies for development and
implementation. SAGE publications.
Harland, T., 2014. Learning about case study methodology to research higher education. Higher
Education Research & Development.33(6). pp.1113-1122.
Israel, B. A., and et. al., 2017. Critical issues in developing and following CBPR
principles. Community-based participatory research for health: Advancing social and
health equity. pp.31-46.
Kirton, G. and Greene, A. M., 2015. The dynamics of managing diversity: A critical approach.
Routledge.
Konrad, A. M., Yang, Y. and Maurer, C. C., 2016. Antecedents and outcomes of diversity and
equality management systems: An integrated institutional agency and strategic human
resource management approach. Human Resource Management.55(1). pp.83-107.
Kumar, R., 2019. Research methodology: A step-by-step guide for beginners. Sage Publications
Limited.
Long, Q., 2016. A novel research methodology for supply network collaboration
management. Information Sciences.331. pp.67-85.
Mukhopadhyay, S. and Gupta, R. K., 2014. Survey of qualitative research methodology in
strategy research and implication for Indian researchers. Vision.18(2). pp.109-123.
Quinlan, C., and et. al., 2019. Business research methods. South Western Cengage.
Rees, G. and Smith, P. eds., 2017. Strategic human resource management: An international
perspective. Sage.

APPENDIX I
Name of the learner: Name of the Supervisor:
Project Title: Date:
Update of weekly research/ tasks achieved
(Account for a minimum of six weeks with
dates)
 What have you completed?
 Did you fulfil Task requirements?

 Are you on track and within deadlines
set?
 Did you need to make any changes to
your project management plan?
Comments
I have conducted a project on “To analyse
several issues and challenges that arises
while implementing equality and
diversity practices at workplace.” A case
study on Marks & Spencer.
Yes
Yes
02.08.19 I am on track
06.08.19 I am on track
15.08.19 I am on track
20.08.19 I am on track
05.09.19 I am on track
11.09.19 I am on track
25.09.19 I am on track
No
Any risks and / or issues identified?
 Did you identify risks/issues with a
lack of skills required for undertaking
research tasks?
 Did you identify any additional
risks/issues that have an impact on the
I have observed ample number of issues
and problems which is associated with cost
and time. But all these have been
enhanced by me while performing the
whole research.
No

project management plan?
Problems encountered
 What barriers did you face?
 How did you overcome them?
I have observed different barriers which is
accompanying with team as well as time
management and communication skill.
In order to overcome from such situation, I
have taken part in various kinds of
sessions and activities which help me in
my overall development in both personal
and professional level.
New Ideas & change of project direction In order to perform the investigation
effectively I want 3 weeks more.
What Have I learnt about myself this week?
 How did I feel when I had to deal with
tasks/problems?

 Did I find it useful to complete the
tasks?
 How well have I performed? What did I
contribute?
 What can I improve on next week?
 How might this learning apply in the
future?
According to me it is quite useful as well
as effective which help me in my near
future at both professional and personal
level.
Yes
according to me I have performed well and
provide my 100% which in return assist me
in overall development of my skills and
knowledge.
I can modify my team management and
communication skills in next few weeks.
These are the skills and knowledge which
assist me in my near future in the my
whole growth.
Tasks planned for next week
 Which tasks are priority? Data collection & interpretation

 Have you set aside sufficient time for
completion?
Yes
Project plan status to date (on, ahead,
behind)
Supervisor comments to address
Signature of the Supervisor and date:
Template for Performance Review to be attached with the report by the learner:
1. What was the Project supposed to accomplish?
Main aim of this project is to “To analyse several issues and challenges that arises while
implementing equality and diversity practices at workplace.” A case study on Marks &
Spencer.
2. Did the project succeed in its aims/ how do you know? Specifically, please outline
any evaluation and assessment undertaken.
Yes, as per my opinion I have succeed in my aim and this is because the management team
of M&S who provide me positive result while doing business research. In addition to this,
according to them, this research assist me developing policies and strategies so that there
must be equality among the staff members.
3. What things do you think worked well and why? Evaluate all aspects of the project
(e.g initial inception, project activities and project outcomes) from a range of
perspectives.
With the assistance of effective and proper communication skill, I was capable enough to
conduct the investigation in an appropriate way. Main reason behind this is that I have to
convince ample number of individuals for gathering authentic and reliable information.
4. What problems emerged during the project and how were they tackled? Was there
timely identification of issues and resolution during the project process?
While performing the whole investigation, researcher have faced ample number of
problems which is related to anxiety, depression and dissatisfaction which is quite negative
and affect the whole result. In order to handle such situation, managers need to

communicate with their staff members in an effective manner.
5. What did you learn from undertaking the project?
I have formulated effective team building as well as communication skill in order to
conduct the whole research in an appropriate manner.
6. How would you rate your performance as a management consultant leading the
project?
I will provide 9 out of 10 number to me. I have provide my 100% effort for conducting the
whole investigation in an effective manner.
7. What strengths and weakness of your performance did you identify?
My major strength is my effective communication skill which assist me in performing
effectively. But on the other hand my biggest weakness is time as well as team
management which negatively impacted my result.
8. How will this inform and support your continuous professional development?
With the assistance of team skills I can grab large number of opportunities which increases
my whole development and growth at the marketplace. With the assistance of this
investigation, I have formulated effective communication skill along with problem solving
skill.