This report presents a comprehensive analysis of equality and diversity practices within Marks & Spencer (M&S), a multinational retailer. It begins by establishing the project's aims, objectives, and research questions, focusing on the challenges of implementing equality and diversity in the workplace. The report then explores the concept and importance of equality and diversity through a literature review, identifying issues such as generation gaps, cultural barriers, and disabilities. A project management plan, including cost analysis, scope definition, and timelines, is detailed. The report utilizes a work breakdown structure (WBS) and a Gantt chart for project organization and scheduling. It further discusses research methodologies, including qualitative and quantitative approaches. The report examines data using appropriate tools and concludes with recommendations for overcoming equality and diversity challenges, followed by a reflection on the research process. The report aims to provide a practical understanding of managing equality and diversity in a business context.