Workplace Equality and Diversity at Marks & Spencer: A Report

This report examines the critical role of equality and diversity in the workplace, using Marks & Spencer as a case study. It explores the significance of equality and diversity practices in minimizing workplace discrimination, highlighting the benefits for both the organization and its employees. The report delves into the research aim, objectives, and the stakeholders involved, including managers, employees, and customers, emphasizing the importance of an inclusive environment. The findings emphasize the importance of implementing effective equality and diversity practices to ensure equal opportunities and prevent discrimination, ultimately contributing to organizational growth and employee satisfaction. The report references relevant academic sources to support its findings and conclusions.

Unit 11 – Research Project
TOPIC: Role of equality and diversity in
minimising workplace discrimination

Cover Content
• Introduction
• Background of the study
• Research Aim
• Research Objective
• Stakeholder interest in Research outcome
• Conclusion
• References

Introduction
The equality and diversity is consider to be significant practice within an
organisation which support in managing the diversified workforce that belong to
different background or culture. The diversified workforces plays a significant
role in growth of an organisation by integrating variety of skill and knowledge
within a company so that performance quality can be enhanced and objectives
get accomplished.

Background of the study
The study is based on determining the manner in which the equality and diversity
practices within an organisation help in avoiding the workplace discrimination.
Hence., for performing this study Marks & Spencer has been consider which is a
larger British multinational retailer which dealing in product categories like
clothing, food products and home related products. It offer its services using
both such as digital platform or by maintaining physical outlets.

Research Aim
“To determine the role of equality and diversity within an organisation in
minimizing workplace discrimination.” A study on Marks & Spencer

Research Objective
• To develop understanding regarding equality and diversity practices at workplace.
• To identify the influence of equality and diversity practices that results in
reduction of workplace discrimination for Marks & Spencer.
• To explore several challenges which are faced by Marks & Spencer while
maintaining equality and diversity at workplace.

Stakeholder interest in
Research outcome
Manager:-
The manager of Marks and Spencer have due interest in the finding of the
investigation. This is so because with the help of findings manager get to know
about importance of equality and diversity practice within an organisation and
manner in which it can be implemented effectively.

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Employees: -
The employees of Marks & Spencer also hold interest in the outcome of the
study. This is so because the employees will get to know about the rights they
have within the organisation and manner in which workplace discrimination can
be avoided with management support

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Customers: -
The customers are consider to be the crucial stakeholder for an organisation as its
sustainability and profitability depends on the perception of customers. The
findings of this study help in improving the brand image in front of customers
by presenting its CSR approach within organisation in form of providing equal
opportunity to its employees at workplace

CONCLUSION
From investigation it has been determined that equality and diversity consider to be
significant for the organismal growth as it support in keeping employees motivated
and dedicated toward their work and organisational goal. This become possible with
effective implementation of equality and diversity practices which ensures that each
individual despite of its gender, age, culture or racial get equal growth opportunity or
being valued at workplace and may not any sort of discrimination.

References
• Knights, D. and Omanovic, V., 2015. Rethinking diversity in
organizations and society. The Oxford handbook of
diversity in organizations, pp.83-108.
• Kumar, R., 2019. Research methodology: A step-by-step
guide for beginners. Sage Publications Limited.
• Mackey, A. and Gass, S.M., 2015. Second language
research: Methodology and design. Routledge.