This report investigates the critical role of equality and diversity in mitigating workplace discrimination, using Marks & Spencer as a case study. The study explores the practices of equality and diversity, their impact on reducing discrimination, and the challenges faced in maintaining these practices. The report delves into the background of the investigation, the research methodology, and the data analysis, providing insights into the effectiveness of equality and diversity initiatives. It also examines the challenges such as ethnic and cultural differences, and acceptance and respect within the workplace. Furthermore, the report offers reflections, recommendations for alternative research methodologies, and concluding remarks on the importance of fostering inclusive and equitable work environments. The research includes a literature review, research methodology with both primary and secondary data analysis, and concludes with recommendations for Marks & Spencer to improve its practices and reduce workplace discrimination.