Business Research Project: Equality and Diversity at Workplace

This research project investigates the impact of equality and diversity on organizational performance, focusing on a case study of Marks and Spencer. The project includes an introduction outlining the research proposal, aims, objectives, and research questions. It explores the concept of equality and diversity in a business context, examining the significance of managing these aspects to improve employee performance. The literature review provides insights from various sources on equality, diversity, and their influence on business operations, employee engagement, and market competitiveness. The methodology section details the research approach, methodologies, sampling techniques, and data analysis methods. The project utilizes a deductive approach and quantitative analysis, employing random sampling and thematic analysis of collected data. The data collection and analysis chapter covers primary and secondary research methods, including surveys. The project also addresses cost, access, and ethical considerations. The conclusion and recommendations summarize the findings and suggest measures to promote employee engagement. A personal reflective statement is also included. The research concludes with references.

Research Project

Table of Contents
Title of the Research .......................................................................................................................1
Chapter 1 Introduction ....................................................................................................................1
Chapter 2: Literature review ...........................................................................................................5
Chapter 3: Methodology .................................................................................................................6
Chapter 4 Data Collection and Analysis .........................................................................................8
Chapter 5: Conclusions and Recommendations ...........................................................................18
Chapter 6: Personal Reflective Statement......................................................................................19
References .....................................................................................................................................21

Title of the Research
The impact of equality and diversity at workplace.
Chapter 1 Introduction
1.1 Research Proposal
(i) Research project description
The current examination aim to analysing the effectiveness of assisting cultural diversity
in context of increasing organisational performance. Therefore, managing cultural diversity for a
business to develop their performance at market place. Organisational diversity is refers to be the
assortment of sameness among individuals in a organisation (Benn, Edwards and Williams,
2014). Diversity within workplace encompasses over race, gender, ethnic group, religion, age,
status, sexual orientation and so on. In the present study, Marks and Spencer is the chosen
business, in this particular examination, it is an enormous British worldwide organization, which
is working at worldwide level. It is an enormous open constrained organization and it is
principally established in the time of 1884 by the likely attempts of Michael Marks and Thomas
Spencer. The base office of the business is in London, UK. The businesses principally represents
considerable authority in selling top notch apparel, home items and food items. Despite from
this, the key intentional aspect of the business is to attaining potential progression and
advancement by means of overseeing assorted variety at work environment.
(ii) Research aim and objectives
This characterized to be the most significant region of an examination as it is compelling in
functioning as the foreordained perspective which is powerful in giving appropriate help to the
general examination in right way to draw legitimate and dependable result (Berry, 2011). The
key aim and objectives of this current investigation are described as beneath: :
Research Aim
To determine the effectiveness of Managing cultural diversity in context of increasing
organisational performance. A case study on Marks and Spencer.
Research Objectives
The key objectives of this present analysis are associated as under:
• To explore idea about the concept of equality and diversity in the terms of business.
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• To access the significance of managing equality and diversity in improvising the
performance of employees at workplace.
• To analyse the potential influence of equal and diverse workforce over the
performance of Marks and Spencer.
• To identify the measures that can be effective for Marks and Spencer in promoting
employee engagement at workplace.
Research Questions
The questions of this present investigation are described as below:
• What is the concept of equality and diversity in the terms of business?
• What are the significance of managing equality and diversity in improvising the
performance of employees at workplace?
• Which kind of influence does equal and diverse workforce has over the performance
of Marks and Spencer?
• What measures can be effective for Marks and Spencer in promoting employee
engagement at workplace?
(iii) Reasons for choosing this research project
The chose examination is consolidates on deciding the viability of Managing cultural
diversity in setting of expanding business execution. In this way, it is a more extensive territory
of exploration worry, as it is altogether actualized to send the substance of balance and assorted
variety inside an association (Daim and et. al., 2012). Another goal of leading this examination is
the individual acknowledgment of the examiner as the scientist needs to investigate own thought
and abilities concerning the picked investigation territory. In this way, the assessment will be
strong in executing future examination in progressively at risk way (Verburg, Bosch-Sijtsema
and Vartiainen, 2013). This examination is fundamentally considered in light of the fact that in
current present day authoritative condition endeavors are for the most part confronting the issue
of correspondence and assorted variety at work place, which is requires to be settled and this
investigation is adequate in executing engaging examination over this current examination
territory. Furthermore the existing exploration is mainly executed because it is a most common
periodical that is significantly countenance through the organisation and the present exploration
helps the analysis in providing suitable information to overcome the issue in appropriate manner
(Dozier, Grunig and Grunig, 2013).
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(iv) Activities and timescales
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Chapter 2: Literature review
2.1 Introduction
Literature review for the most part defined as the significant area of an exploration as it is
effectual in creating top to bottom examination which in turns in making hypothetical structure
and helps the whole examination in critical way to drawn legitimate and solid result (West,
2012). In this current exploration examination, suitable investigation is being led over the
territory of effectively assisting cultural diversity in the manner of improvising the operations of
the business (Fowler, 2013). Consequently, this zone is fundamentally incorporates on secondary
sources as in this information has been principally accumulated through optional sources for
example books, diaries, distributed articles, etc.
2.2 Literature review
From the views expressed by Nitisha, 2017, equality mainly originates through equalize,
aqueous and equalities. Therefore, equality is about ensuring which every individual has an equal
opportunity to make the most of their lives and talents. Furthermore, equality is termed to be an
effective opportunity to ensure that each individual has an equal opportunity to develop the most
of their lives and talents (Gibbs, Rozaidi and Eisenberg, 2013). Diversity is different from
equality, thus diversity is also an important aspect for study which assumes an essential work in
the turn of events and achievement of business. Thusly, average assortment is prevalently
incorporates over the component of ethnicity, sexual course, race, money related states, physical
limit, age, political or exacting conviction. In this way, these two are powerful in influencing the
working of the business (Hislop, Bosua and Helms, 2018). With regards to business equality and
diversity are requires to be keep up by the organizations in regard to executing compelling
business activities that help the business in attaining the progressive growth.
According to the views analysis of Angel Sharma, 2016, overseeing equality and diversity is
central for the organizations to attain potential edge within market. With regards to business,
representatives are the key resource and it is significant for the business to deal with their
workers by means of keeping up balance and assorted variety at working environment to create
execution of workers at work environment (Holmes and Stubbe, 2015). Accordingly, higher
commitment of workers are basic for the business to accomplishing higher development and
maturation within market. There are assorted significance that are developed through managing
equality and diversity at workplace, thus businesses are improvising their operations and
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progression, businesses are also get international access, effective decision making, collaborative
workforce etc. Are recognised to be the key significance of the business (Kapoor and Solomon,
2011). Furthermore, Marks & Spencer is a large retailer firm which has its operations all around
the globe, thus the key concern of M&S is to achieving significant development and progression
at market via maintaining equality and diversity within an organisation, thus management of
equality and diversity is essential for the businesses to promoting equal and diverse workforce at
market place. Effective management of equality and diversity are essential for an orgasnaition to
manage systematic execution of operations that are significant for a business to moving ahead in
right manner to reaching at the key results (Yoder-Wise, 2014).
According to the opinion analysis of Starlene M. Simons and Kimberly N. Rowland, 2011,
Diversity and diverse integration observations into a business is appropriate in the globe of
moving segment examples and work rehearses. Diversity is critical for the business to oversee
different culture, abilities, experience which causes the organizations to help their tasks in right
way with building up the commitment of representatives at working environment. Along these
lines, correspondence and assorted variety have significant impact effect over the tasks and
movement of the business. Be that as it may, uniformity and decent variety has positive effect
over the movement of the business, in this way, it is major for a business to oversee fairness and
assorted variety at work environment to build up their tasks at commercial centre (Leonardi,
Huysman and Steinfield, 2013).
Chapter 3: Methodology
3.1 Research Approach
An investigation approach is characterized to be the most significant zone of an
examination philosophy as it is viable in assisting the entire examination in appropriate manner
to drawn substantial and solid result. This zone of exploration is for the most in comprise over
deductive and inductive exploration tools as the selection relies upon the information which are
amassed to help an assessment in accurate way. In the flow research work, deductive
examination approach has been actualized by the investigator as to conducting detailed analysis
over the area of determine the effectiveness of assessing cultural diversity in relation of
developing business operations. Therefore, deductive appropriate is mainly suitable for
quantitative analysis (Marquardt, 2011).
3.2 Methodologies:
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An examination procedure is characterized as the way through that examiner is definite
quantity to implement assessment, consequently it is a way that is noteworthy in actualizing the
entire examination in right way by means of the determination of reasonable techniques and
methods (Newman and et. al., 2011). In the current examination investigation dependent on
actualising the significance of assisting diversity in relation to developing the entire business
actions, appropriate choice of methodology depend on researcher, Thus, this section
encompasses on qualitative or quantitative investigation methods, therefore the suitable choice is
made through the assistance of the information that are gathered to overcome the chosen
investigation issue. In this manner, with regards to this current investigation quantitative
examination is being applied as it is noteworthy is coordinating the investigation in right way
with the aggregating of data in numeric numbers and original facts, thus this is he suitable
selection for this present analysis to drawn valid and reliable results (Noe and et. al., 2017).
(i) Sampling
Information analysing is on a very basic level apparent to be the clarification of picking the
most sensible example or individual from the first populace, along these lines the suitable
information sampling is reproduces from the first populace (Nonaka and et. al., 2014). This
section incorporates over probabilistic and non-probabilistic information testing techniques.
Along these lines, with respect to this current assessment work, examining has been superior via
random sampling instrument from the probabilistic sampling tool; subsequently, it termed to be
the efficient tool to deal with sewing data in relation to an examination district. The model size
for this assessment is 20, as it is adequate to aggregate significant data.
(ii) Data analysis
Data analysis is significant to evaluate the information to drawn valid and reliable result to
resolve the investigation issue in appropriate way. In this current examination work information
has been analyse through picking thematic investigation as it is appropriate for study as right
now work over the inquiries of questionnaire (Pemsel and Wiewiora, 2013).
(iii) Cost, access and ethical considerations
In execution of assessment it is critical for analyst is to reckon cost, access and morals at
their need as it is fruitful for inspector to continue a significant manner. An investigator requires
to precede the morals in method of giving consent to participants, guarantee participants in
relation to the security, administering mystery of information, etc. In like manner, pro moreover
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supervise cost and capital for the effective implementation of research practices and besides
accumulate data via the legitimate areas to legitimize the issue in genuine way.
Chapter 4 Data Collection and Analysis
4.1 Data collection
An investigation depends on social event significant data, therefore this area is in-corporate
over essential and optional parts of examination and with regards to this current research area,
both essential and auxiliary devices are practically implemented through the analyst as these two
are reasonable in helping by and large work in right way (Pike and Page, 2014). primary
examination is compelling in directing dissecting for get-together direct data as in this,
information has been assembled through executing survey with the assistance of developing
survey as it is suitable in social event data from the more extensive territory. On the opposite
side, secondary assessment relies upon secondary aspects like books, journals, dispersed and
non-circulated articles, and so on, subsequently this is reasonable in coordinating speculative
information that helps in working up the perception as per a specific district (Pinjani and Palvia,
2013).
Questionnaire
Name:
Age:
Gender:
Email:
Q1) Do you have a fitting comprehension with respect to the conceptualisation of cultural
diversity with regards to business?
Yes
No
Q2) Do you believe that, keeping up assorted variety is basic for a business to act of developing
of their operations?
Yes
No
Q3) According to you, what are the fundamental essentialness for overseeing equity and decent
variety in extemporizing the presentation of representatives at working environment?
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Effective decision making
Collaborative workforce
Increase in productivity
Easy international access
Q4) According to you, what advantages are picked up by Marks and Spencer in overseeing social
assorted variety at work environment?
Systematic business execution
Increase in employee engagement
Equality at workplace
Developing business performance
Q5) according to your view, where way equality and diversity influences the movement of a
business?
Positive
Negative
Neutral
Q6) According to you what difficulties are for the most part looked by the Marks and Spence in
overseeing social assorted variety at working environment?
Ethnic and culture difference
Language differences
Lower employees connectivity
Q7) According to your view, what compelling measures can be select by Marks and Spencer
advancing worker commitment at working environment?
Motivating employees
Suitable employee training
Equality at workplace
Appropriate Leadership
Q8) According to you, proper administration of assorted variety helps Marks and Spencer in
extemporizing commitment of their representatives at work environment?
Yes
No
Q9) Provide some suggestions as per your own experience to develop the engagement of
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employees at workplace to attain higher growth and success.
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