A Research Project on Equality and Diversity in the Workplace Impact

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This research project investigates the impact of managing cultural diversity on business performance, employing a deductive approach with quantitative data gathered through questionnaires from 60 employees in the Machine industry. The study examines various aspects of equality and diversity, including the significance of diversity, positive impacts of cultural diversity, challenges in managing diversity, and effective strategies for promoting inclusion. Data analysis involves content analysis with frequency tables and graphs. The research adheres to ethical principles such as confidentiality, anonymity, and informed consent, utilizing a cross-sectional time horizon to complete the project within the allotted time. The findings aim to provide recommendations for Machine industry to improve the management of cultural diversity at the workplace. Desklib provides access to similar reports and solved assignments.
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Research Project
(Equality and diversity in the workplace)
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Abstract
Main purpose of this project is to identify the impact of managing cultural diversity in
improving business performance of company. In order to achieve this purpose, different number
of activities was done by the researcher. Literature review is more effective part of research that
were done by using different number of secondary sources i.e. books, articles etc. Research
methodology also completed with the use of different methods apart from their justification.
Questionnaire was followed by researcher for gaining valid results and outcomes of the study.
Conclusion and recommendation has been completed by summarising entire information of
report in short manner. Reflection has been done by describing effectiveness of each method.
With the help of conclusion, researcher can identified research aim and objectives are achieved
and they get better results.
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Contents
Abstract............................................................................................................................................2
CHAPTER 3: Research Methodology.............................................................................................4
CHAPTER 4: Data analysis and Interpretation.............................................................................10
CHAPTER 5: Results and Discussion...........................................................................................21
CHAPTER 6: CONCLUSION AND RECOMMENDATION.....................................................22
Reflection.......................................................................................................................................24
REFERENCES..............................................................................................................................26
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CHAPTER 3: Research Methodology
Research methodology refers to the systematic process of data collection and data analysis.
There are different approaches and methodologies that will be essential and useful for researcher
in doing this project effectively. Research methodology is another main and significant part of
research project as it facilitate in collecting, analysing and interpreting of information effectively
(Ali, 2016). This section includes different number of methods, techniques, approaches etc. that
will be valuable and useful within a current study. There are some approaches and methods of
research that will be taken into this project are explained as below:
Research approach: This is another important section of methodology that assist researcher
in analysing of qualitative or quantitative data from two approaches which are inductive or
deductive. Therefore, deductive and inductive are two main approaches of analysing information
about the specific area of study (Al-Jenaibi, 2017).
Justification: Current investigation is based on quantitative information and for analysing
this type of data; deductive approach is more suitable that will be followed by researcher. Main
intent behind selecting deductive approach as it not take more time and also give data in form of
quantitative as compare to inductive approach of research (Barak, 2016).
Research choice: This is an effective and important part of research that will be essential
and important for researcher in completion of full study effectively. There are basically two
choices which are quantitative and quantitative. These choices of study are important but for
conducting present study quantitative research choice has been followed because it support
investigator in collecting of quantitative data by consuming minimum time period (Blackwood,
Bentley, Catley and Edwards, 2017).
Justification: Main reason behind selecting quantitative research choice as it assist in
gathering of numerical data from large number of sample size. On the other side, qualitative
research is not appropriate because it takes maximum time and not provides quantitative
information (Boehm and Dwertmann, 2015).
Research philosophy: This part of the research methodology help researcher in collecting,
analysing and interpreting of qualitative and quantitative information. This section of
methodology basically has two types which named are positivism and interpretivisim. These
types of philosophies are effective but for doing present study, positivism type of philosophy will
be used (Deresky and Christopher, 2015).
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Justification: It is more appropriate or suitable because it will help researcher to gather and
analysis numerical data within lesser time duration. Another reason for selecting positivism
philosophy as it provides quantitative information and also not consumes maximum time as
compare to interpretivisim philosophy (Guillaume and et. al., 2017).
Therefore, research methodologies and research approach within an investigation plays an
important role in collecting of valid and reliable data about the study. All these are effective and
essential but quantitative and deductive approach of data collection and data analysis are more
suitable within a study because it assist in gathering of valid outcomes in limited time period
(Gurung and Prater, 2017).
In order to conduct primary and secondary research, there is requirement of using some
appropriate and useful methods that will be explained as below:
Sampling: This is another main part of research methodology that helps researcher in
selecting of sample size from total population. This section has two techniques of sampling
which are known as probability and non-probability. For selecting sample size in this study,
probability sampling has been applied because it helps in selecting of large number of
respondents randomly. 60 employees of Machine industry has been recruited or selected
randomly under probability sampling. Non-probability is another technique of selecting sample
but in this research it is not useful because it is based on smallest number of sample and also
consumes maximum time (Mor Barak and et. al., 2016).
Research techniques: There are number of research techniques which are questionnaire,
interview, focus group and many more. All these are main techniques but for gathering data
about the equality and diversity, questionnaire will be followed as it support researcher in
collecting and analysing of quantitative time of information easily. In this method, researcher has
been making some close-ended questions that support in collecting of reliable and valid data
from the respondents about the topic (Hofhuis, van der Zee and Otten, 2015).
Primary and secondary sources of data collection: These are two effective sources of data
collection that will be applied within an investigation for gathering primary as well as secondary
information about the topic. In order to gather primary information, questionnaire is more
appropriate method because it facilitate in collecting of valid information within lesser time
period. On the other hand, there are different numbers of secondary sources such as publication
research; books, magazines, articles, journals etc. are used within a study for collecting
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secondary information about the topic. These sources are used in literature review section for
collecting secondary and detailed data regarding the topic (Riccucci, 2018).
Questionnaire
Q1) Do you understand about the importance of equality and diversity at workplace of an
organisation?
a) Yes
b) No
Q2) What are the significance of diversity and equality in the workplace of an enterprise?
ï‚· Increased employees satisfaction
ï‚· Improved brand reputation
ï‚· Opens up new talent
ï‚· Retention of talented employees
Q3) According to you, what are the positive impacts of culture diversity over business
performance of Machine industry?
a) Improved creativity
b) Increased profits
c) Reduced employee turnover
d) Wider range of skills
Q4) What are the ways that may be use within Machine industry in managing cultural diversity
at workplace?
a) Teamwork
b) Awareness
c) Communication
d) Model the right behaviour
Q5) In your opinion, what are the benefits of cultural diversity management for employees?
a) Higher employee engagement
b) Improved employee’s performance
c) Higher motivation
Q6) What are challenges that may be face by Machine industry in managing cultural diversity in
the workplace?
a) Conflicting working styles across teams
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b) Differences in Language and communication
c) Generational and age differences
Q7) According to you, what are the best strategies that will be beneficial for Machine industry in
eliminating of challenges associated with management of cultural diversity?
a) Recognition
b) Fairness
c) Employee assessments
d) Encourage interaction
Q8) What are the effective ways of promoting cultural diversity in the Machine industry?
a) Development of diversity friendly policies
b) Provide diversity training
c) Build diverse teams
d) Establishment of diverse mentorship
Q9) Does cultural diversity assists Machine industry in reducing the issue or challenge of high
employee turnover?
a) Strongly Agree
b) Agree
c) Disagree
d) Strongly Disagree
Q10) Provide any recommendations to Machine industry in management of cultural diversity at
workplace.
Research ethics: According to the primary research, research ethics has been used
extensively to make sure that the results of study are consider to be accurate and robust. There
are some research ethics principles that has been used within a current study are confidentiality,
anonymity and informed consent. For informed consent, researcher must provide information
about the research objectives to the respondents. For anonymity, researcher must ensure that
details of respondents are not included and not related to any type of primary research outputs. In
case of confidentiality, researcher makes sure that outputs of the research studies are only
communicant to those respondents who have an important of the study in a specific capacity.
Along with this, there are other principles of research ethics that must be applying within an
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investigation are minimising the risk of harm, protecting anonymity, avoiding deceptive
practices and providing the right to withdraw. Therefore, all these are main principles that have
been applied in this study for completing full report ethically and systematically (Ryan and
Wessel, 2015).
Time horizon: This is another main part of the methodology because it support in
completion of full project in allotted time duration. There are two techniques of time horizon
which are cross-sectional and longitudinal approach. Both are considering useful approaches or
techniques of time horizon but within a study cross-sectional approach is more appropriate and
suitable because it support in completion of each activities or task of study in given time
duration. As compare to longitudinal approach, cross-sectional approach is more essential and
valuable because it support researcher to wind-up full project within set time duration (Hsiao,
Auld and Ma, 2015).
Research reliability and validity: Validity and reliability of the research is based on the
execution of test instrument which is the questionnaire. This is another effective instrument of
testing the validity as well as reliability of current information. This was piloted across different
potential participants to make sure that the understanding survey questionnaire was consistent
across various respondents. Therefore questionnaire is an important instrument of testing the
validity and reliability of data without consuming extra time (Schuster and et. al., 2016).
Approaches of Data Collection: There are basically two approaches of collecting data
which are qualitative and quantitative. Both approaches of data collection are useful but for
gathering data about the current investigation, quantitative approach of data collection applied
(Ali, 2016). There are some merits, limitations and pitfalls of quantitative approach that will be
discussed as under in tabular form:
Quantitative
approach
Merits Limitations or pitfalls
1. Quantitative approach is
effective and useful within an
investigation because it assist
researcher by providing
numerical and reliable
information about the topic in
lesser time duration.
3. One of the limitation of
quantitative research is there is
improper representation of
target population (Barak, 2016)
4. Another pitfall of this method as
it is more difficult in data
analysis because it require
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2. Quantitative approach helps
researcher in selection of large
sample size out of total
population (Al-Jenaibi, 2017).
different techniques such as
content analysis,
methodological method etc.
Approaches of Data Analysis: There are two kind of data analysis approach which is deductive
and inductive. For analysing quantitative data, deductive approach will be used (Boehm and
Dwertmann, 2015). There are some merits, limitations and pitfalls of deductive approach that
will be explained as under in tabular form:
Deductive
approach
Merits Limitations or pitfalls
1. Possibility to describe causal
relationships between concepts
and variables.
2. Help in analysing of
quantitative information easily.
3. Possibility to generalize
findings of study to a certain
extent (Deresky and
Christopher, 2015).
1 Not provide qualitative
information about the topic
(Jyoti and Kour, 2015).
2 Not help in analysing of an
individual feeling, behaviour
towards the topic (Guillaume and
et. al., 2017
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CHAPTER 4: Data analysis and Interpretation
Data analysis refers to an essential process of analysis information regarding the topic.
For this part of research project, content analysis has been used as an analytical technique. It is
an effective technique of analysis quantitative information. In this technique, researcher has to
make question in short from that will be beneficial for them in analisation of data minimum time
period. Along with this, for analysing quantitative type of information, there is requirement for
researcher to use some steps such as developing frequency table, presenting graphs and
interpreting data systematically. All these steps are following within an investigation in effective
as well as systematic manner (Yang and Wei, 2018). These are:
Frequency Table
Q1) Do you understand about the importance of equality and diversity at
workplace of an organisation?
Frequency
a) Yes 50
b) No 10
Q2) What are the significance of diversity and equality in the workplace of an
enterprise?
Frequency
a) Increased employees satisfaction 16
b) Improved brand reputation 14
c) Opens up new talent 15
d) Retention of talented employees 15
Q3) According to you, what are the positive impacts of culture diversity over
business performance of Machine industry?
Frequency
a) Improved creativity 18
b) Increased profits 12
c) Reduced employee turnover 14
d) Wider range of skills 16
Q4) What are the ways that may be use within Machine industry in managing
cultural diversity at workplace?
Frequency
a) Teamwork 17
b) Awareness 13
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c) Communication 18
d) Model the right behaviour 12
Q5) In your opinion, what are the benefits of cultural diversity management for
employees?
Frequency
a) Higher employee engagement 20
b) Improved employee’s performance 20
c) Higher motivation 20
Q6) What are challenges that may be face by Machine industry in managing
cultural diversity in the workplace?
Frequency
a) Conflicting working styles across teams 22
b) Differences in Language and communication 18
c) Generational and age differences 20
Q7) According to you, what are the best strategies that will be beneficial for
Machine industry in eliminating of challenges associated with management of
cultural diversity?
Frequency
a) Recognition 18
b) Fairness 16
c) Employee assessments 12
d) Encourage interaction 14
Q8) What are the effective ways of promoting cultural diversity in the Machine
industry?
Frequency
a) Development of diversity friendly policies 17
b) Provide diversity training 16
c) Build diverse teams 13
d) Establishment of diverse mentorship 14
Q9) Does cultural diversity assists Machine industry in reducing the issue or
challenge of high employee turnover?
Frequency
a) Strongly Agree 20
b) Agree 30
c) Disagree 6
d) Strongly Disagree 4
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Research findings and presentation
Question 1: Knowledge about the importance of equality and diversity at workplace
Q1) Do you understand about the importance of equality and diversity at
workplace of an organisation?
Frequency
a) Yes 50
b) No 10
Interpretation: 50 out of 60 employees of machine industry have knowledge regarding
the importance of diversity and quality in the workplace. They have idea as diversity is the range
of ethnic, generational and cultural differences existing in the working place. Equality is a broad
concept of treating each and every worker with equal consideration, apart from their race,
gender, culture or any number of other factors. They have idea as equality and diversity at
workplace played important role in increasing reputation of company and reducing high
employee turnover. Remaining 10 respondents not have knowledge regarding the diversity and
equality and its importance in the workplace.
Question 2: Significance of diversity and equality in the workplace
Q2) What are the significance of diversity and equality in the workplace of an
enterprise?
Frequency
a) Increased employees satisfaction 16
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