Enterprise Resource Planning System for Delivery Company Enhancement

This report provides an overview of implementing an Enterprise Resource Planning (ERP) system for a delivery company to streamline its operations. It begins by defining ERP systems and their focus on key business areas such as accounting, finance, sales, marketing, and procurement. The proposed ERP architecture involves a two-tier system handling application and database activities, facilitating information flow between customers, producers, and delivery personnel. Key ERP modules include an inventory module for managing product availability and a sales module for customer relations, invoicing, and tax reporting. The benefits of the system include improved reporting and increased productivity through enhanced communication. Limitations include training requirements and high procurement costs. The report also discusses current ERP trends, such as the integration of blockchain technology to reduce supply costs and improve product tracking. It concludes that the ERP system will increase efficiency and profitability, complementing human labor rather than replacing it, and recommends its adoption to capitalize on the company's growth and marketing efforts. Desklib offers similar solved assignments and resources for students.

ENTERPRISE
SYSTEMS
NAME OF STUDENTS
NAME OF INSTRUCTOR
NAME OF INSTITUTION
DATE

What is enterprise resource
planning (ERP) system?
 Enterprise systems refers to softwares that focus on important
areas of business operations.
 The business areas include such as accounting, finance, sales and
marketing and procurement.

Introduction
 The business has put agreements in place with restaurants that
produce the meals and drinks ordered by the customers.
 The customers place orders to the delivery company and wait for
meals at the designated place.

ERP Architecture
 The architecture will involve a two-tier that handles both
application and database activities (Anon., 2018).
 The customers place order details such as the price, amount and
quantity.

ERP Architecture
 The ERP system passes information to both the producer and the
delivery company (Juneja, 2018).
 The system also sends information to the delivery personnel who
collects the order from the hotel and takes to the customers’
place.

ERP Modules
 The system entails an inventory module that manages the
amount and quality (Nimbalkar, 2013).
 The module updates the producers and the customers about the
products available for delivery.

ERP Module
 The system also entails a sales module that manages the
customer relations.
 The sales module prepares invoices, tax reports and the available
discounts (Anon., 2018).

The Benefits of ERP
 The system will improve the reporting to the producers and
customers (Devraj, 2017).
 The system will also increase productivity by enhancing the
communications between the customers and producers.

The Limitations of ERP
 The system will require training and recruitment of new
employees.
 The system will also involve high expenses due to the
procurement costs (Prajapati, 2018).

The Current ERP Trends
 The future improvements will include the introduction of
blockchain.
 The blockchain technology will reduce the supplying costs and
improve the tracking of products (Harpham, 2018).

The current ERP trends
 The delivery company wishes to introduce blockchain technology
to the supply of meals and drinks to the customers.
 The company anticipates the reduction of supply costs by 20%
(Harpham, 2018).

Discussion
 The ERP system does not replace the human labour. Therefore, the
employees should not fear the changes.
 The system will increase efficiency in the operations.