ERP Software Project Report: Addressing Issues at JyotiVLC Pty Ltd

This project management report addresses the challenges faced by JyotiVLC Pty Ltd, focusing on the implementation of ERP software to resolve issues related to customer dissatisfaction, management problems, and accounting inefficiencies. The report outlines the importance of ERP systems in improving business processes, enhancing customer satisfaction, and achieving competitive advantages. It includes an executive summary, an introduction detailing the issues and the rationale for ERP implementation, and a discussion on the integration of ERP systems, including a SWOT analysis. The project charter, key stakeholders, scope statement, risk assessment, and application of PMI values are also covered. The report highlights the role of a new project leader in managing the implementation and includes references to relevant literature.

Project management

Executive Summary
The reports is related with ongoing problem in JoytiVLC Pty Ltd due to which customer
are not satisfied and various manager are also having problem related to management and
accounting. The report summaries the importance of ERP software that help in resolving many
issues and making accounting, inventory, communication problem resolved. With the support of
advance ERP software JoytiVLC Pty Ltd are able to make customer satisfied and attain desired
results and competitive advantages.

Table of Contents
Executive Summary.........................................................................................................................2
INTRODUCTION...........................................................................................................................2
Integration of ERP system..........................................................................................................2
Key stakeholder...........................................................................................................................3
Scope statement...........................................................................................................................3
Risk Associated...........................................................................................................................4
PMI values to case study.............................................................................................................4
REFERENCES ...............................................................................................................................5
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INTRODUCTION
The process that involves planning and organising company resources in order to perform
a certain task, event or duty is known as project management (Cullen and Parker, 2015). In this
case there JyotiVIC Pty Ltd is facing issues due to lack of proper software and due to which cost
also increased and top management do not have clarity about information. Management have
applied ERP software in order to control cost and ease the work different manager. This also lead
to some new problem for company such as new software was not easy to understand and
manager faces issues while using, customer also become dissatisfied with current situation.
In order to make situation favourable in context of company CEO have assigned new
project leader who would be responsible to manage the situation and resources and make
profitable results to attain the goals.
Integration of ERP system
The ERP software scheme involves strong financial management system that is fully
incorporated with both the massive sales order management, shipping or receiving
manufacturing structures of the company. There is need for integrating a ERP system within
JyotiVIC Pty Ltd, that support to improve the functioning and most importantly reduce the
problems due to which customer are becoming dissatisfied.
SWOT of ERP
Strength:
 Strengthen business efficiency with industry-specific features for optimization.
 Coordinated solution for all areas and all activities (Havranek, 2017).
Weaknesses:
 Not good control on version and no new releases due to lack of integration.
 Too small of an investment in dedicated R&D, mostly customer-based modifications
Opportunities:
 Improve customer service and profitability by minimizing WIP and inventory.
 Minimize lead times and React quickly to market changes
Threats:
 Hardware support can quickly become outdated and lead to high employee turnover. High costs of upgrading to new modern software or hardware.
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Project charter
Objective: To reduce cost of company and various serious issues and most importantly
make different manager of company to understand the functioning of ERP software.
Success measure:
 The project must be completed in 9 month or before.
 The total cost of the project cannot exceed $155,000.
Role:
Project Leader: – Steve Dawson
Project Sponsor – Sandra Wordsworth
Functional Representative – Joseph Hill
Approach:
 Critical Chain Project Management
 Process based management
Key stakeholder
There are few stakeholder that will be benefited from this Project
 Employees
 Accounting, operation and admin manager.
 Customer.
 Top authorities
 Supplier
 Investors
Scope statement
Preliminary scope statement:
Project assumptions To transfer the ERP software to the fresh server variant, manager
may need to use a agreement with a software developer or a database
programmer which would help with this method. Funding is
accepted for external companies by CEO (Martínez-Rojas and
Marínand Vila, 2015).
Approval requirements Original, signed with important project records by
Chris Wordsworth, CEO, January 20, 2019
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WBS:
Activities Time required Task description
Financing decision 1 Month Project leader make analysis of
different sources of finance.
Initial Blue print of Project 2 Months Overall initial plan for
business.
Implementation 3.5 Months The entire implementation of
strategies prepared at the time
of planning.
Evaluation 1.5 months In this stage project leader
would closely evaluate the
impact of plan in context to
attainment of goals.
Review 1 month In this stage leader would re
work on the process and plans
to improve the result in future.
Project team organisation and structure: In order to implement the plans project leader
is required to manage entire team by organising and adopting best suitable structure (Nicholls,
Lewis and Eschenbach, 2015). In this project the structure is as follows:
 Project leader
 IT manager and Trainer
 Software coordinator
 Programmer
 Associated Team manager
 Employees
Risk Associated
If the project may not finished on moment and within the competence, the efficiency and
customer service levels of the firm would decline influencing a amount of things, including
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client and employee engagement and net profit. In order to identify the risks associated with the
project by project leader Brainstorming and Cause and Effect Diagrams.
PMI values to case study
Overview of the ethical issues: The are many issues that can be ethical in respective
organisation. In JyotiVIC Pty Ltd some of the major ethical issues are:
 Accounting Ethics: In addition to profit/loss, balance sheets and economic reports,
accounting ethics papers assist to understand the significance of company code of ethics.
 Protecting Client Privacy: Customer are dissatisfied as they have a fear that there
information is exposed to other external parties.
Key fundamental principles: The most fundamental or essential ethical issues that
businesses must face are integrity and trust
Identify the relevant facts: There can be internal and external facts of ethics so that help
to improve the quality of business.
Identify the affected parties: Due to the certain issue of company there were many
parties that were impacted badly such as:
 Accounting Manager
 Admin Manager
 Operations Manager
 Customers
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REFERENCES
Books and Journals:
Cullen, K. and Parker, D. W., 2015. Improving performance in project-based management:
synthesizing strategic theories. International Journal of Productivity and Performance
Management. 64(5). pp.608-624.
Havranek, T., 2017. Modern project management techniques for the environmental remediation
industry. Routledge.
Martínez-Rojas, M., Marín, N. and Vila, M. A., 2015. The role of information technologies to
address data handling in construction project management. Journal of Computing in
Civil Engineering. 30(4). p.04015064.
Nicholls, G. M., Lewis, N. A. and Eschenbach, T., 2015. Determining when simplified agile
project management is right for small teams. Engineering Management Journal. 27(1).
pp.3-10.
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