This report presents a comprehensive analysis of an Enterprise Resource Planning (ERP) implementation case study focusing on Comp Group, a Middle-Eastern manufacturer. The report explores the purpose and scope of the ERP system, specifically SAP R/3, in addressing the company's challenges related to competition, globalization, and outdated IT infrastructure. It evaluates the implementation approach, including the three phases, and the selection of SAP R/3 over other software packages. The report also analyzes the change management aspects, highlighting the issues encountered, such as lack of management credibility, inadequate IT department capabilities, and insufficient training. The conclusion summarizes the failure of the SAP R/3 implementation due to various factors, including budget overruns, delays, and limited benefits, emphasizing the need for improved strategies in developing and implementing ERP systems. The report references key literature in the field of ERP and change management.
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