Colombo International Nautical eTeacher Deployment and Training Report

This report, submitted by G.T.N.K.Prarthana, details the deployment of an eTeacher module for a government school in Colombo, Sri Lanka. The assignment, part of the Professional Practice module, involves planning the implementation of the eTeacher system and conducting user training for teachers. The report covers key aspects such as team building, identifying member roles, software implementation strategies, creating a training schedule, and addressing potential risks. It also discusses the importance of interpersonal skills, Continuing Professional Development (CPD), and motivational theories within an organizational context. The project management tasks include a WBS, time plan, and the design of a 5-day training schedule. The report also includes an abstract discussing the importance of e-learning, and an acknowledgement section.

E-learning and Management Module
Deployment
Professional Practice Assignment Report
by
G.T.N.K.Prarthana
(Register No: M19970608006)
Under the guidance of
Ms. Maduwanthi Uthpala
Department of Information Technology
Colombo International Nautical and Engineering College
Millennium Drive
IT Park, Malabe 10115
Sri Lanka.

E-learning and Management module deployment | G.T.N.K.Prarthana
Assignment Brief (RQF)
Higher National Diploma in Computing
Student Name/ID
Number: G.T.Nilushka Kasun Prarthana /M19970608006
Unit Number and Title: 3: Professional Practice
Academic Year: 2019/2020
Unit Assessor: Maduwanthi Uthpala
Assignment Title: E-learning and Management module deployment
Issue Date: 21 st July 2019
Submission Date: 01st September 2019
Internal Verifier Name: Gajhanan Vettivel
Date:
Submission Format:
This assignment considers the skills required to perform effectively as a
computing and systems development employee. It will almost certainly be a
requirement that as an employee, you will need to generate training material to
train end users on certain areas in concern and this assignment develops those
skills by asking you to develop realistic training module for an organization.
It also deals with problem solving which includes the identification or specification
of the ‘problem’, strategies for its solution and then evaluation of the solution
through reflective practice.
Unit Learning Outcomes:
LO1 Demonstrate a range of interpersonal and transferable communication skills
to a target audience
LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios.
LO3 Discuss the importance and dynamics of working within a team and the
impact of team working in different environments
LO4 Examine the need for Continuing Professional Development (CPD) and its
role within the workplace and for higher level learning.
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E-learning and Management module deployment | G.T.N.K.Prarthana
Assignment Brief and Guidance:
ITCeylon is a well-established software development company in the Country. The
Company had decided to expand its human resources due to the increase in their
production capacity and customer demands. The current team (coded ‘Team 1’)
handling product deployments are fully loaded with the lengthy work on
implementations and maintenance on large and primary projects. A secondary
team of professionals are to be recruited and utilised for lower to medium range
software deployments. After a very competitive interview process, assume you
were selected as the new Project Manager – Product Deployment which is code
named ‘Team 2’.
Your first appointment will be to undertake product implementation tasks for the
new Computer aided learning and management system for Government Schools
called ‘eTeacher’. The product is now completing its systems testing stage. This
system will enable Teachers to add learning and evaluation modules to a
networked computer system from which students can self-learn and self-evaluate.
It needs to be deployed at a leading school in Colombo as per instructions of the
Ministry. The school has a computer lab and its capacities as follows:
- Computers : 30 Units – MS Windows 7 or above with multicore processors
and 2GB RAM
- Web server: Purchased for the project as brand new
- Network: UTP network with 2 x 24 Port switches
- Teachers : 6 Teachers with low to medium knowledge on ICT
- Internet : Broadband wireless connection
You are presented with following new recruits and their counts from staff to be
picked up to build your first team.
- Trainers – 03 – Have training exposure with average ICT competence.
- Assistant – 01 – Can handle all documenting tasks and simple electrical
connectivity issues
- Quality Assistant & Developer – 01 – Skilled in identifying and reporting
software issues and causes. Able to perform minor adjustments.
- ICT Officer 01 – Skilled in Network and server configurations, software
configurations etc.
- Senior Developer 02 – very skilled in software development including web.
As the first job of Team 2, you need to plan 2 major tasks: System implementation
and User Training.
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E-learning and Management module deployment | G.T.N.K.Prarthana
Your first project management task is to plan the Deployment and staff training
for ‘eTeacher’ at the pilot school lab described above. The senior management
after discussing with the Ministry officials and the school principle had laid out
following criteria.
- Installation of ‘eTeacher’ must be completed within 5 days during the first
week of next month at end of holidays.
- Deployment should do minimum or no disruption to the ongoing practical
sessions for children
- A lab assistant is said to be available at school yet his/her capability or
character is unknown until visited. He/She needs to be trained on Backup
and recovery duties for ‘eTeacher’ parallel to training Teachers (Users)
- We need to psychologically improve the mindset of teachers prior to
Training them
- Training of teachers must be conducted during after-hours from 2pm –
5pm. The job must be completed in 5 days.
- Total job should not exceed 8 days.
- Consider all contingencies that may arise
Tasks
Based on the knowledge gained from classroom sessions and your own research,
provide your own answers to following tasks. Ensure to place task number and
task description before each of your answer. Use standard academic report
formatting. Place citations and full reference (end of report) for any sources
referred. Structured notes are expected rather than lengthy essays.
As the Project Manager of ‘Team 2’:
1. Consider building the ‘Team 2’
1.1.Discuss what are the main factors effecting success and failure of a team.
1.2.Identify the member roles required for your team clearly mentioning the
expected core skills required for the given 2 jobs and refer which recruit/s
will be selected.
1.3.Briefly explain how you would conduct the initial meeting with your team
identifying its shared objectives and their responsibilities.
This task provides evidence for LO3
2. Design and execute product implementation
2.1.Briefly explain main options available to be considered in the software
implementation. Discuss the key factors of each method with examples
referring above scenario.
2.2.Describe a strategy based on above options clearly expressing the critical
concerns on implementing the ‘eTeacher’ Software to the computer lab
and staff training afterwards.
2.3.Identify tasks and related resources together with approximate timing and
identified dependencies in a WBS.
2.4.Using Tools and methods of your choice, illustrate a time plan to
implement above tasks.
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E-learning and Management module deployment | G.T.N.K.Prarthana
This task provides evidence for LO2
3. Plan and conduct Training Session
3.1.Prepare a schedule for the 5 days as per given criteria mentioning multiple
communication styles you would plan to use to effectively deliver the
training to teachers. A tabular format will be more effective. Also indicate
timing and team members allocated.
3.2.Identify 4 most important steps that can be taken to ensure the above
training successful considering possible risks.
3.3.Briefly discuss the importance of inter personnel skills in creating and
deploying above plan.
This task provides evidence for LO1
4.
4.1. Briefly discuss the importance of CPD for an IT Professional with relevant
examples on benefits of joining Professional bodies.
4.2. Assuming that ‘Team 2’ successfully completed the given tasks, prepare
an Outline development plan for your job role on the following for future
goals :
 responsibilities,
 performance objectives and
 required knowledge and skills
 learning requirement
4.3. Research on your own and provide a brief comparison of ‘Motivational
Theories’ to be applicable within organizations.
4.4. List and describe evaluation criteria of effective CPD for every job role in
your ‘Team 2’.
This task provides evidence for LO4
Learning Outcomes and Assessment Criteria of the Module
Pass Merit Distinction
LO1 Demonstrate a range of interpersonal and
transferable communication skills to a target audience
P1 Demonstrate, using
different communication
styles and formats, that
you can effectively design
M1 Design a professional
schedule to support the
planning of an event, to
include contingencies and
D1. Evaluate the
effectiveness and
application of
interpersonal skills
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E-learning and Management module deployment | G.T.N.K.Prarthana
and deliver a training event
for a given target audience
P2 Demonstrate that you
have used effective time
management skills in
planning an event.
justifications of time
allocated
during the design and
delivery of a training
event.
LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios
LO3 Discuss the importance and dynamics of working within a team and the impact of team
working in different environments
P5 Discuss the
importance
of team dynamics in the
success and/or failure of
group work.
P6 Work within a team to
achieve a defined goal
M4 Analyze team dynamics,
in terms of the roles group
members play in a team
and the effectiveness in
terms of achieving shared
goals
D3 Provide a critical
evaluation of your own
role and contribution to
a group scenario.
LO4 Examine the need for Continuing Professional Development (CPD) and its role within the
workplace and for higher level learning
P7 Discuss the
importance
of CPD and its
contribution
to own learning.
P8 Produce a
development
plan that outlines
responsibilities,
performance objectives
and
required skills, knowledge
and learning for own
future goals.
M5 Compare and contrast
different motivational
theories and the impact
they can have on
performance within the
workplace
D4 Evaluate a range of
evidence criteria that is
used as a measure for
effective CPD.
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E-learning and Management module deployment | G.T.N.K.Prarthana
Abstract
Physical classroom learning nowadays is no longer applicable to younger generations
today. Internet and distance learning which is generally known as online education plays a vital
role in the educational system of the country. It is undeniable that online education offers broad
benefits to young learners. However, there are also many negative implications of online
education. Limited collaborative learning, increased time and effort are the many negative
implications of online education. This study examines the implications of online education
among students, especially in a private higher education institution and its effect on Sri Lanka's
national education system. The information was collected through surveys, interviews and
secondary data, and analyzed in the SPSS. Studies have found that there are several serious
issues related to online education and their effects on the quality of the Malaysian education
system to some extent. Several problems have been identified and these issues need to be
resolved to maintain the quality of education for future generations. In addition, the Ministry of
Higher Education should formulate a standard policy, closely monitor the implementation of
online education and evaluate the teaching and updating methodology for maintaining the quality
of online education in private higher education institutions.
E-learning is an integral part of smart education. There are many e-learning methods that
are widely available to educational institutions. The challenge is to easily integrate the e-learning
system into an intelligent educational environment based on user requirements. E-learning
services have a software system that allows access to all materials for the educational process
and makes them available electronically to all students on the Internet wherever and whenever
they need them. The design and development of the e-learning system is a critical part of the
educational process as it reflects on the use of the system. In this article, the design and
implementation of e-learning systems are described where different techniques are explored and
compared. The proposed e-learning system is designed using database models and models and
open source and shelf engineering tools. The system is tested to prove new design concepts and
features. The method used in backend and frontend design and implementation enables flexible
use and integration of e-learning systems by educational institutions in smart cities. Let us look
how this e-learning and management module deployment deal with persons’ lives.
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E-learning and Management module deployment | G.T.N.K.Prarthana
Acknowledgement
When you try to do something some people are always stand behind you to help you for
your success .From this acknowledgement I would like to express my special thanks for our head
of department of Information Technology, Mrs.S.Nadeeshani as well coordinator of HND and
the lecturer of Professional practice module Ms.M.U.Kiriwandarage and all kind of beautiful
people who help me to achieve my life targets and goals from behind me.
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E-learning and Management module deployment | G.T.N.K.Prarthana
Table of Contents
Assignment Brief (RQF)......................................................................................................................1
Higher National Diploma in Computing...................................................................................................1
Table of figures...........................................................................................................................................9
Benefits of e-learning................................................................................................................................12
TAKS 1.....................................................................................................................................................12
1. Consider building the ‘Team 2’.........................................................................................................12
1.1. Discuss what are the main factors effecting success and failure of a team..........................................12
1.2. Identify the member roles required for your team clearly mentioning the expected core skills required
for the given 2 jobs and refer which recruit/s will be selected...................................................................16
1.3. Briefly explain how you would conduct the initial meeting with your team identifying its shared
objectives and their responsibilities...........................................................................................................19
TAKS 2.....................................................................................................................................................20
2. Designing and execute product implementation................................................................................20
2.1. Briefly explain main options available to be considered in the software implementation. Discuss the
key factors of each method with examples referring above scenario.........................................................20
2.2. Describe a strategy based on above options clearly expressing the critical concerns on implementing
the ‘eTeacher’ Software to the computer lab and staff training afterwards................................................21
2.3. Identify tasks and related resources together with approximate timing and identified dependencies in
a WBS.......................................................................................................................................................23
2.4. Using Tools and methods of your choice, illustrate a time plan to implement above tasks................24
TASK 3.....................................................................................................................................................25
3. Plan and conduct Training Session....................................................................................................25
3.1. Prepare a schedule for the 5 days as per given criteria mentioning multiple communication styles you
would plan to use to effectively deliver the training to teachers. A tabular format will be more effective.
Also indicate timing and team members allocated.....................................................................................25
3.2. Identify 4 most important steps that can be taken to ensure the above training successful considering
possible risks.............................................................................................................................................26
3.3. Briefly discuss the importance of inter personnel skills in creating and deploying above plan...........27
TASK 4.....................................................................................................................................................30
4.1. Briefly discuss the importance of CPD for an IT Professional with relevant examples on benefits of
joining Professional bodies........................................................................................................................30
CPD...........................................................................................................................................................30
Benefits of joining Professional bodies.....................................................................................................31
4.2. Assuming that ‘Team 2’ successfully completed the given tasks, prepare an Outline development
plan for your job role on the following for future goals:............................................................................32
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E-learning and Management module deployment | G.T.N.K.Prarthana
1. Responsibilities.....................................................................................................................................32
2. Performance objectives......................................................................................................................34
3. Required knowledge and skills..........................................................................................................35
4. Learning requirement.........................................................................................................................36
4.3. Research on your own and provide a brief comparison of ‘Motivational Theories’ to be applicable
within organizations..................................................................................................................................37
Theories of Motivation..............................................................................................................................37
1. Maslow’s Hierarchy of Needs.......................................................................................................37
2. Herzberg’s Two-Factor Theory/Motivator-Hygiene..........................................................................37
3. McGregor’s X and Y Theories..........................................................................................................38
4. McClelland’s Need Achievement Theory..........................................................................................38
5. The equity theory...................................................................................................................................38
6. Value – Percept Theory.....................................................................................................................39
4.4 List and describe evaluation criteria of effective CPD for every job role in your ‘Team 2’................40
.................................................................................................................................................................. 40
References.................................................................................................................................................46
Table of figures
Figure 1: E-learning...................................................................................................................................11
Figure 2: Gantt chart of system deployment..............................................................................................24
Figure 3: Gantt chart of Training session...................................................................................................25
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E-learning and Management module deployment | G.T.N.K.Prarthana
Introduction
E-learning is the technic which uses to learning and training by using digital resources.
Although electronic learning is based on formal learning, it is delivered via electronic devices
such as computers, tablets, and internet-connected mobile phones. This makes it easy for users to
learn anytime, anywhere, if there are fewer limitations. It is not just a formal teaching-based
learning system, but electronic learning with electronic learning. While teaching can be based
inside or outside the classroom, the use of computers and the Internet is the main component of
E-learning. E-learning can also be termed as a network of skills and knowledge transfer, and
education is offered to a large number of recipients at the same or different times. On the
contrary, it was not accepted wholeheartedly, as it was believed that this system lacked the
human element necessary for learning.
From computer education to online learning, many applications are used to describe
computer learning, online learning, online learning, and more. We define eLearning as courses
that are specifically delivered via the internet to somewhere other than the classroom where the
teacher is teaching. It is not a course taught through a DVD or CD-ROM, videotape or through a
television channel. It's interactive because you can also communicate with your teachers,
teachers or other students in your class. Maybe it's life, you can raise your "electronic" hand and
connect in real time, maybe it's a pre-recorded lecture. There is always a teacher or teacher
interacting / communicating with you and classifying your participation, assignments, and tests.
E-Learning has proven to be a successful training method and education is becoming a way of
life for many North Carolina citizens.
However, with rapid progress in technology and advancement in learning systems, it is
now embraced by the masses. The introduction of computers was the basis of this revolution, and
over time, when we connect to smartphones, tablets, etc., these devices now have an important
place in the classroom for learning. Books are gradually being replaced by electronic educational
materials such as optical disks or flash drives. Knowledge sharing is accessible 24/7, anytime,
anywhere.
E-learning has proven to be the best medium in the corporate sector, especially when
training programs are conducted by multinational companies for professionals around the world
and employees are able to acquire important skills while in a meeting room or seminar conducted
to employees of the same or different organizations under one roof. Schools that use e-learning
technologies are one step ahead of those that still have the traditional learning approach. Of
course, it is equally important to advance the concept of non-electronic teaching with the help of
books and lectures, but the importance and effectiveness of technology-based learning cannot be
completely ignored or ignored.
It is believed that the human brain can easily remember and relate to what is seen and
heard through moving images or videos. It has also been found that visual aids, in addition to
maintaining student attention, are also retained by the brain for longer periods. Several sectors,
including agriculture, medicine, education, services, businesses, and government facilities are
adapting to the concept of E-learning, which helps a nation's progress.
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Figure 1: E-learning
E-learning and Management module deployment | G.T.N.K.Prarthana
Of course, it is equally important to advance the concept of non-electronic learning with
the help of books and lectures, but the importance and effectiveness of technology-based
learning cannot be completely ignored or ignored. It is believed that the human brain can easily
remember and relate to what is seen and heard through moving images or videos. It has also been
found that visual aids, in addition to maintaining student attention, are also retained by the brain
for longer periods. Various sectors, including agriculture, medicine, education, services,
businesses, and government facilities are adapting to the concept of E-learning, which helps a
nation progress.
E-learning is a fast-growing industry whose effects can be traced back to the 1980s and
even earlier these will be discussed later in this e-book. Now that there are affordable e-learning
solutions for computers and the internet, a good e-learning tool for education is just about
anywhere. Technology has advanced so far that the geographic gap is bridged by the use of tools
that make you feel inside the classroom. E-learning offers the ability to share material in all types
of formats, such as videos, slideshows, word documents, and PDFs. Hosting webinars and
communicating with teachers through chats and message boards is also an option available to
users. There is a multitude of different e-learning systems and methods that enable course
delivery. With the right tool, multiple processes can be automated, such as a course with defined
materials and automatically marked tests. E-learning is an affordable solution that gives students
the ability to adapt learning to lifestyle, effectively allowing even the busiest person to make
career progress and gain new qualifications.
Some of the most important developments in education have occurred since the launch of
the Internet. Today, students are well-versed in smartphone use, text messaging, and Internet use,
so participating in and taking an online course has become a simple task. Message boards, social
media, and various other online media allow students to stay in touch and discuss course-related
topics, providing a sense of community. In the fast-paced world of e-learning, the technologies
available to make a course new and exciting are always changing, and course content can and
should be updated quickly to provide students with the latest information. This is especially
important if e-learning training is being offered to employees in an industry where updating
industry developments is of the utmost importance. This is one reason why many companies are
offering e-learning training - other reasons include lower costs and the ability for employees to
study at their own time and place.
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