Analysis of Ethical Dilemmas in Community Service Case Study

This case study analysis focuses on an ethical dilemma faced by a case worker in a women's center, involving a client named Clare who is a victim of domestic violence. The analysis outlines the facts of the case, highlighting Clare's struggles, lack of support, and contemplation of suicide, along with the worker's efforts to build a supportive relationship. The document delves into the relevant ethical issues, particularly concerning confidentiality, mandatory reporting, and the professional's responsibilities. It explores the Australian Association of Social Workers' code of ethics and the ethical decision-making process, emphasizing the importance of gathering information, considering legal standards, and making ethical choices. The analysis summarizes the potential positive and negative outcomes of ethical decision-making, emphasizing the importance of worker's empathy. The analysis also includes an examination of the ethical decision making process to safeguard the client and the possible outcomes of the case.

Bachelors of Community Service
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Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Outline the fact about the case scenario......................................................................................3
Discuss about the relevant ethical issues in regards of case study..............................................4
Demonstrate the clear ethical decision-making process..............................................................5
Summarise the outcome and possible result of case....................................................................6
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9
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INTRODUCTION
The documentation is mainly focused on the social worker’s personal or professional value
conflict with serving the better facilities and service to client. Ethical dilemmas is one of most
challenging aspects in which potentially justified the better solution. Sometimes, the specific
solution will not completely satisfy all essential ethical concerns. The social work dilemmas
which often involve the complicated, high-stakes issue or problem and also identifying the
irreversible consequences. This case study will discuss on the Clara confidentiality, privacy and
other reporting requirements, Also concern about the ethical risk, legal principles in term of code
of ethics.
The documentation will be considered the case study one to identify the feature of ethical
dilemmas in term of abuse as through Clara and controlled by community service professional.
The case study will be representing the multiple and dual roles, boundaries, client confidentiality.
MAIN BODY
Outline the fact about the case scenario
According to case study, it is mainly focused on the workers in women’s centre in which
concern about their client Clare who are suffers from the domestic violence. She has no children
and other local family support so that they always feel alone. Due to domestic violence, she has
contemplated divorce but never did her husband. As a professional worker so that establish the
good relationship with Clare (Abrahám, 2019 ). In order to identify their own feelings, thoughts
about her current situation of condition. In most of cases, Clare has become increasingly
depressed and also tried refuse to seek medical attention. After few days, Clare discloses that she
is planning to end her life soon and request to keep information confidential.
Furthermore, it has identified the fact about the case whereas Clare decision to end their
relationship with her husband because of domestic violence. It is becoming difficult situation for
control their emotional feeling. That’s why, she has discussed about their feeling, thoughts and
also share their decision (Smith, Fletcher-Kesterson and Tubon, 2019). According to case study,
it also understands that professional workers recognize and build relationship with client in order
to provide greater strength. Initially, it is important to obtain the consent to give better service of
client at the beginning of helping relationship. On the other hand, it also considered the ethical
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way to protect and secure client’s privacy and confidentiality except when such confidentiality
would cause serious harm to client (Anwar and Frings-Hessami, 2020). In this way, it can be
identified the fact about protect the confidential information through ethical manner. Also, giving
the better support for client so that they can easily overcome critical situation. The primary role
and responsibility of professional is to identify the current scenario where it can establish the
coordination with “Clare” client. Afterwards, it will be providing the better opportunities for
identifying the fact about case scenario.
Discuss about the relevant ethical issues in regards of case study.
Professional workers in a women’s centre have considered the both legal and ethical
responsibilities to safeguard the confidentiality of information in regarding the client.
Sometimes, it involved in human research have ethical obligation to protect the privacy of Clare.
As per given scenario, Women’s centre has implemented the facilities within which professional
worker see client or pursue research may have their own policies and procedures. In order to
provide the safeguarding privacy and also maintaining their confidential records (Smith,
Fletcher-Kesterson and Tubon, 2019). It is an essential for professionals in such setting to
familiar themselves with different polices, regulations and perform the action to fulfil
requirement of client.
As per Australian association of social workers that keep maintain the practices in both
positive as well as negative aspects. In order to impact on the client in this case “Clara”. It also
representing as poor case notes that would be generated result in ethical-decision making. This
type of process will help for involved more knowledge through specific ethical principles.
The Australian code of ethics that identifies the general confidentiality of information to
Clare as matter of ethical obligation, it is not just as matter of legal or workplace requirements
but also respect the privacy. If in case professional worker is directly interact with Clare and
identify their own feeling about the current situation (Frenette, 2019). Principles of ethics always
support to give honour and respect their privacy and confidential nature of information. In this
way, it also established the effective relationship between client and professional worker.
Afterwards, worker will try to give better guidance and counselling to client so that they can
improve their current situation or building confidence level.
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According to the provision in which outline the code of ethics as principles and
legislation. it often act as guide for directing the behaviour of community service employees.
Furthermore, Australian community worker association has developed own ethical principles in
which help for providing the welfare program. In order to added the code of ethics that provide
guidance.
As per case study, it has increased the ethical issues in context of confidentiality when
professional workers may not consider the legal obligation within information privacy or
confidentiality (Enns and et.al., 2020). Therefore, professional worker should consider the code
of ethics through Australian counselling association. It is helping the relationship constitutes the
effective way to help other “Clara”
Sometimes, Client do not completely trust on the worker which might be developed
ethical issues. Dilemmas around the confidentially arise when principle is in possible conflict
within specific ethical manner (Fulton, 2020). Therefore, it may avoid the problem among
professional worker and client. It is an essential to consider and provide the better ethical and
legal framework for approaching the subject. Through case scenario, worker in the women’s
centre can directly interact with Clare but do not share their confidential information to anyone.
In order to maintain the conflict ethical issue between them.
It has been examined that current ethical issue in the case study so that it require to
develop code of ethics by professional workers. It almost invariably tended to be driven by issues
having a direct bearing. Consequently, Professional worker may have a focus on the client Clare.
However, code of ethics will help for considering the issue into account. In fact, it also analysis
the different code by worker and then afterwards, it has found the proper guideline on the
specific ethical issue such as conflict resolution (Smith, Fletcher-Kesterson and Tubon, 2019). It
should be recognised the current thoughts of client, identifying the negative opinion about life.
After successfully tested the situation by worker to consider their moral duties towards client
Clare. However, it is well known that ethical way to analyse case study and applied the
appropriate principles in context of ethical perspective.
The ethical dilemma in case study whereby identify the current situation or condition of
client “Clara”. For Example- on the basis of dilemma that would be reported the department of
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protection. If in case, it failure to disclose the data or information that would consider mandatory
reporting requirements. Otherwise, it directly impact on the legal obligation. As per case
scenario, Clara would maintain the privacy and confidential information but they will share at
the time of session for purpose of self-improvement.
Demonstrate the clear ethical decision-making process.
According to case study, it has identified that Clare suffers from the emotional stage of
divorce, domestic violence. Therefore, it is consider as critical condition so that it would require
to approach better ethical-decision making process. It is not unusual for worker to initiative the
“Clare” and share the positive experience (Lipscomb and et.al., 2019). To normalise the client
experience at the time, it may be useful to known that emotional stages have been determined
with ending a relationship. The emotional breaking up process which typically extends over
several years. Furthermore, it has been demonstrated the clear ethical decision-making process. It
also creating an effective policies and procedures by “women centre” institution.
The process of ethical decision-making in which consider the different models but this
process will ensure that make reliable moral judgements in context of professional practice. The
first step of ethical decision-making process is to interact with “Clare”. In this way, it is
collecting or gathering the large information about the client in regards of thoughts, idea and
feelings. Move to next level, it will discuss about the ethical questions with client but necessary
aspects to consider legal standards or norms (Smith, Fletcher-Kesterson and Tubon, 2019). In
this way, it can easily protect or secure the confidential information of client. The ethical
decision-making process that can apply within case scenario and compared to other more
seemingly identified the issues. However, putting the more efforts to improve the current
women’s centre institution. In order to create the ethical principles that has been considered at
the time of conversation with client.
As per case scenario, Professional workers have been examined the current situation while
considering the ethical decision-making process to evaluate and select among alternative in
proper manner (Dominey and Gelsthorpe, 2020). In making the ethical decision is to provide the
appropriate equal right of client but require such factors commitment, competency and
consciousness. Ethical decision generate, sustain trust, responsibility, fairness and caring with
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client. It provide the better behaviour towards the better decision by setting the specific rules and
regulation. It depends upon the individual person where how they can suffer from right situation.
By using ethical making process, it accomplish the effective decision and then produce
unintended as well as undesirable result or outcome (Gentil, Grenier and Fleury, 2020). The
important key to make an effective decision so that professional worker think about the choice in
context of ability or capability to accomplish essential goals. It means that understand the
difference between long-term as well as short-term objectives.
Summarise the outcome and possible result of case.
It has summarised about the potential positive as well as negative consequence for affected
the client by ethical decision making. Ethics is a form of applied that examine the principles and
moral belief in which provide better guidance in decision-making.
According to case study, it has been identified the ethical issues when directly affecting on
the relationship between professional worker and client. Afterwards, it also realised that bring
the own biases to decision-making process. Sometimes, it make difficult to view the current
client situation objectively. It has been successfully examine the situation while considering the
ethical process which always support for improve the better relationship among them (Smith,
Fletcher-Kesterson and Tubon, 2019). In order to fully understand the options, it is an essential
to outline the possible result or outcome. Although client is an individual that many perceive the
concept of “Clare” to show the interest within medical session. In this way, it has automatically
increased the involvement of client in order generate better positive result.
The professional worker also like to believe that they can deliver the better guidance, yet
characterization of concept which may vary with the service provider. It also recognising the
potential for ethical dilemma when “Clare” show their critical emotional illness because of
domestic violence. As implementing the better ethical decision so that Client Clare will self-
improve their problems (Tuyisenge and et.al., 2020). It has been generated the positive result
when Clare has taken initiative to show the interest towards professional worker. In this way, it
has able to discuss about own thoughts, feeling with worker so that they will provide the better
opportunities to enhance resolve problem. In case scenario, it has seeks to participate in the
medical session and also taking a proper medicine on regular basis.
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CONCLUSION
From above discussion, it concluded the feature of ethical dilemmas for community service
professional which always participate into ethical management. The documentation has
described the case scenario for implementing the suitable roles and responsibilities, boundaries,
client confidentiality. It has summarised about the social worker’s personal or professional value
conflict with serving the better facilities or service to client. In this report, it is mainly focused on
the Clara well-being and working to meet the mandatory reporting needs while establishing the
collaboration with department of privacy and confidentiality. In order to protect or secure from
abuse, domestic violence.
It can be identified the most challenging aspects in context of Ethical dilemmas which
potentially justified the accurate solution. In order to satisfy the expectation level of client with
ethical manner. Furthermore, the documentation has considered the necessary steps to handle the
complicated, high-stakes issue or problem and also identifying the irreversible consequences in
proper manner.
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REFERENCES
Book and Journals
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Anwar, M. and Frings-Hessami, V., 2020, March. Empowering Women Through Access to
Information: The Sustainability of a Community Informatics Project in Bangladesh.
In International Conference on Information (pp. 3-14). Springer, Cham.
Dominey, J. and Gelsthorpe, L., 2020. Resettlement and the case for women. Probation Journal,
p.0264550520939154.
Enns, A. and et.al., 2020. A Participatory Study of the Health and Social Impact of a Community
Food Centre in Ottawa, Canada. Canadian Food Studies/La Revue canadienne des études
sur l'alimentation. 7(1). pp.88-106.
Frenette, M., 2019. Obtaining a Bachelor's Degree from a Community College: Earnings
Outlook and Prospects for Graduate Studies. Analytical Studies Branch Research Paper
Series. Statistics Canada.
Fulton, M., 2020. Community College Bachelor's Degrees: An Update on State Activity and
Policy Considerations. Policy Brief. Education Commission of the States.
Gentil, L., Grenier, G. and Fleury, M.J., 2020. Satisfaction with health and community services
among homeless and formerly homeless individuals in Quebec, Canada. Health & Social
Care in the Community. 28(1). pp.22-33.
Lipscomb, T. and et.al., 2019. Improving Transferability Case Studies:'Building a Better Bridge
to the Bachelor's'. Inquiry.22(1). p.n1.
Smith, T., Fletcher, L., Kesterson, A. and Tubon, T., 2019. Community Colleges: The New
Frontier for Advanced Biotechnology Education and Laboratory Services. Journal of
Biomolecular Techniques: JBT. 30(Suppl). p.S45.
Tuyisenge, G. and et.al., 2020. “I cannot say no when a pregnant woman needs my support to get
to the health centre”: involvement of community health workers in Rwanda’s maternal
health. BMC Health Services Research. 20(1). pp.1-7.
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