BUSN609 Business Communication: Ethical Communication Essay Analysis

This essay, prepared for BUSN609 at Peter Faber Business School, analyzes the ethical implications of communication in both university and workplace settings. The essay explores the ethical challenges faced in international business, including issues of working conditions, cultural differences, and ethical dilemmas in human resource management, such as whistleblowing and discrimination. It examines ethical communication in universities, addressing issues like plagiarism and communication gaps between students and professors. The essay emphasizes the importance of ethical communication for building relationships and offers strategies for resolving ethical issues. The document also references numerous academic sources to support its arguments and conclusions. The essay highlights how businesses and universities can navigate ethical challenges and promote ethical practices.

Running head: ESSAY 0
BUSN609/ Business communication in 21 century
MARCH 21, 2020
STUDENT DETAILS

ESSAY 1
As the business expands globally, it is not only essential to understand mission, objectives,
vision, approaches and policies of company, but it is also essential to consider ethical issues in
international business. It is required by the company to handle severe ethical issues or moral
challenges at the time of making long-term expansion in foreign investment. Some of the most
common ethical issues in international business involve working conditions, subcontracting,
working norms, workstation diversity, similar opportunities, child labour, faith as well as
honesty, managerial oversights, political ground, human right, belief, atmosphere, corruption and
bribery. It is required that Businesses trading should be comply with environmental legislatures,
state and central security rules, monetary reporting statutes or fiscal reporting statue along with
civil right laws. This essay evaluates ethical implications of utilisation of communication in both
workplace as well as university at the international and domestic level. In the following parts, the
potential ethical issues that may take place in university and profession of human resource
manager is also discussed and examined.
For the entity and university, the ethics should be alive in everything that takes place there. The
ethics plays an important role in maintaining the ethical culture in universities and companies at
local and international level. It can say that it is very significant to know, measure, and
assess culture at organisation and unit level to consider that how individuals or students observe
it. This ethical understanding can be helpful to create sense of how things take place around here.
It also helps to know why the things do. It can see that the cultural consideration can creates or
breaks entity-doing business at international level (Jacobson & LeMire Garlic 2019). Different
countries and entities have their different value, ethics, customs, and traditions, along with
history. The language or communication is one of the cultural problems. In different terms, it
can say that the company should be depended on the translators while speaking to business

ESSAY 2
contact as well as client. Further, the dutiful holidays and different cultural occasions can
exclude trading activities at some levels of period. It can see that performing according to the
cultural values and ethical values is critical for the multinational companies to win assistance of
clients along with business, and to get competitive advantages in the specific marketplaces
(Covey & Keller 2018, p. 47).
The ethical communication plays an important role in the universities. It is evident that the
ethical communication enables the students to make critical understanding of professional
practices as well as ethics in relation to the strategic communication. It encourages the ethical
behaviour of students by developing communication principles and norms. However, some
students face communication issues. The students need expert assistance to solve the queries, but
the sometimes professors fail to give enough time to them. To solve this issue, the professors
should give enough time to the students for his satisfaction. At the same time, the students should
be caring and polite while communicating with teachers (Marsden, Kaldjian & Carlisle 2019, pp.
272-277). Additionally, the classroom disruption, inappropriate language, as well as non-
productive conversation can also be ethical communication issues. It adversely affect the
behaviour of the student. Sometimes, the communication gap between students as well as
teachers also create problem. Due the communication gap, the student and teachers fail to
understand things and problems of each other (Hink 2016, pp. 1-20). Additionally, some other
examples of unethical communication practices are plagiarism, misrepresentation of numbers,
visual distortion and misquoting. It can see that increasing and decreasing numbers or modifying
numerical data can create confusion for the teachers and viewers. It is also not a good practice to
make deliberate mistakes, errors as well as omissions. Sometimes the student steal work of other
and claim as his own. It can be unethical communication (Gallagher, Miller & Roso 2016, p. 5).

ESSAY 3
Moreover, it is also unethical approach to change the scale of graphs for making products look
bigger. For example, the students at the University of Sydney feel comfortable challenging
ethical problems on the wards and certain consider as to why this takes place.
Additionally, there are certain ethical as well as legal considerations to consider when working
with various problems. The company faces ethical communication issues at great level. No
matter how the manager look at circumstances, making positive regulations and habit around
ethics and moral is good for the business. It can see that the cultural communication provides
capability to deal across culture that is increasingly significant, as the world becomes smaller
(Kim & Krishna 2017, p. 560-567). It can see the cultural difference is global issue. It can say
that this is survival issue to flourish in a global world. In this way, it can say that it is very
essential to apply effective written communication skills to business genres as well as academic
genres. It can see that Human resource professional is likely to face extreme ethical dilemma in
the area of hiring of personnel for the company. The unethical communication practices include
fake credentials provided by the job applicants, pressure to employ friends as well as relatives,
false experience certificate and fake educational degrees. It is evident that the human resource
managers have to explain policies of company, rules and regulations, as well as salary. The
communication disruption can manipulate the actual meaning of terms and conditions. It creates
the communication gap between human resource manager and applicants or employees. Other
unethical communication practices include leak confidential information of employees, leak
private data of company to competitors or others, wrong performance appraisal, breach the
privacy of employees, close circuit cameras, tracing the phone calls, and reading the files of
employees on computers (O’Shannassy 2017, pp. 131-157).

ESSAY 4
Another unethical communication practice is related to whistle blowing. The whistle blowing is
considered as the previous employees and present employees of the unlawful, corrupt or
prohibited approaches including the employers. It can see that, Rio Tinto is one of the Australian
companies facing ethical communication issues (Bestman & Maamah 2019, pp. 995-1005). In
general way, the workers are not anticipated to speak in against of the managers. The reason is
that they first consider loyalty towards a company for which they do work. However, if the
condition is such that certain performances of the company can cause considerable harms to the
societies or communities, then it can become obligatory to do whistle blowing. It is duty of
human resource manager to solve this communication related problem. In different terms, it can
see that the human resource manager is in dilemma that how to resolve these issues between the
challengers and protectors of whistle blowing (Bobbitt 2020) . Moreover, the industrial functions
are often risky to health as well as safety of the workers. Various laws have been made creating
this obligatory on the managers as well as companies to reimburse the sufferers of professional
hazards. The human resource manager can face the ethical dilemma while the justice is rejected
to the victim by the company. In addition, the framework of regulations as well as rules has been
changed to ignore approaches to treat the employees as per the grounds related caste, sexual
category, religion, disabilities, as well as. It can see that the organisation cannot openly practice
the discriminatory approaches, in relation to the selection, teaching, expansion, along with
appraisals. In this situation, the demanding communication ethical issue take place when there is
pressure on the Human resource manager to secure the entity or the people at the expenditures of
someone related to the group that is being discriminated again (Salerno, Pinto & Frija 2019, pp.
272-277). In this way, it is challenging issue for the human resource manager to communicate

ESSAY 5
laws, rules as well regulation properly to the employees to avoid issues (Zolzer & Meskens
2018).
As per the above analysis, it can be concluded that the students and employees face ethical
communication issues at universities and companies. The electronic communication is better way
to resolve the issue between students as well as teachers. Various other strategies are suggested
to solve the ethical communication at university. These strategies are team communication,
administration consultation, group discussion, technical resolutions along with professional
integrity. It is also required to solve the issues by conducting ethics mandatory curriculum for the
students. Additionally, the companies should avoid the languages that discriminate, manipulate
along with exaggerate. Therefore, the company should try to reduce commination at the time of
conducting business at international level or domestic level. The team of company should
involve only relevant information. The irrelevant information should not be used because it
creates miscommunication between two parties. By following proper strategies, the company and
employees can run business smoothly.

ESSAY 6
References
Bestman, AE & Maamah, BL 2019, ‘Ethical communication issue of trustworthiness and its
impact on organizational efficiency of the Nigerian Immigration Service, Rivers State.’ The
Strategic Journal of Business & Change Management, Routledge, New York, pp.995-1005.
Bobbitt, R 2020, Exploring Communication Ethics: A Socratic Approach. Routledge, New York
Covey, MA & Keller, KJ 2018, ‘3 Ethical Issues in Providing Mental Health Services to College
Students.’ The Cambridge Handbook of Applied Psychological Ethics, Routledge, New York,
p.47.
Gallagher, R, Miller, ML & Roso, C 2016, ‘Effectiveness of Content Order in Improving Ethical
Communication Choices in Oral Communications.’ Journal of the Scholarship of Teaching and
Learning for Christians in Higher Education, Springer, USA, p.5.
Hinck, A 2016, Ethical frameworks and ethical modalities: Theorizing communication and
citizenship in a fluid world. Communication Theory, Springer, USA, pp. 1-20.
Jacobson, T & LeMire Garlic, N 2019, Selected Principles for Ethical Social and Behavior
Change Communication, Springer, USA
Kim, S & Krishna, A 2017, ‘Communication or action? Strategies fostering ethical
organizational conduct and relational outcomes.’ Public Relations Review, Cambridge University
Press, Cambridge, pp.560-567.
Marsden, KA, Kaldjian, LC & Carlisle, EM 2019, ‘Ethical Issues Encountered During the
Medical Student Surgical Clerkship.’ Journal of Surgical Research, Routledge, USA, pp.272-
277.

ESSAY 7
O’Shannassy, T 2017, ‘Gift giving, guanxi, bribery and corruption challenges in Australia–China
business: an ethical tension between the global South and the east.’ Ethics in the Global
South, Oxford University press, Oxford, pp.131-151.
Salerno, S, Pinto, A & Frija, G 2019, ‘Overdiagnosis and overimaging: an ethical issue for
radiological protection.’ La radiologia medica, Cambridge University Press, Cambridge, pp.714-
720.
Zölzer, F & Meskens, G 2018, Environmental Health Risks: Ethical Aspects, Routledge, USA