This report, prepared as a group assignment for MGT202, examines the ethical culture of St. George Bank. It begins with an executive summary and introduction to the bank's background, including its history and mergers. The report delves into the concept of a learning organization, exploring relevant theories and frameworks, such as ethical leadership, team learning, and systems thinking. It analyzes ethical issues within the banking sector, including data security and ethical decision-making, and identifies repeated ethical scandals through the lens of organizational learning. The report also discusses the application of ethical marketing strategies and existing barriers to organizational learning at the bank, such as employee resistance to change and the impact of leadership styles. The analysis includes several ethical frameworks to address the issues. The conclusion provides recommendations for improving the ethical culture within St. George Bank.
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